James always takes care of me he's someone I've followed for a little over two years now he always makes the time and makes sure I get a quality haircut . If anyone has the chance I recommend going here and asking for him specifically you will not be disappointed read more

Walked in and got haircut on a Sunday. Friendly barbers and nice place to get haircut and watch ball game.

Like this shop a lot. First time here. The whole shop vibe is coo. James cut my hair and did a great job. Coming back!

Highly recommend if you need a clean cut ! The shop is very welcoming and easy to book an appointment's. The prices are unheard of now a days especially for the quality of the haircut you get. Big thanks to my barber Tim for always taking good care of me ! Ask for him if you're in need of a clean and fresh cut he's a true professional. 5 star shop all around ! read more

Not too long ago I took my son to get a haircut with Charlie. I definitely will be coming back as he blessed my son and kept it very professional. read more

Niko is a very dedicated barber and cares about his craft. He provides a good service and is a very talented barber. He is also very accommodating with your schedule. He is my go to barber each and every Sunday. Would recommend him to anyone. read more

The shop got a new interior look and I must say it looks real clean. I get my cuts with Tim and he always does a great job, I leave the shop looking fresh every time. I highly recommend checking this place out and also hit up Tim. read more

Niko is one of the best barbers I have been too. Would definitely recommend coming to him he's super chill and always tries his best to get you looking right! read more

Hands down one of the worst experiences I've had at a barbershop, went in this morning for a haircut got taken as a walk in by this guy named Lorenzo. I told him what I wanted and to go gentle on the skin bc my scalp is fragile due to acne. The guy completely ignored it went way shorter than suppose to and was really rough with the clippers which made my scalp very aggravated. Not to mention he smelled like alcohol and a bad hangover the entire time. At the end when I was going over my cut to tell him thing I liked and things I wanted to change he told me to get the fuck out and that he was tired of me. Who treats their costumers like this?? Do not go there you'll regret it. read more

This barbershop is in the cut on shoppers lane is getting a makeover looking super clean inside...after our family barber moved to Vegas I panicked tried several different shops before finding this one... walked into a very busy shop but still acknowledged their walk ins... some shops won't even do that... sent my son over to JOVANNY and I couldn't have been happier he provides quality service... he takes his time to perfect the cut you want... my husband my boys my nephew and his friends all book appts with Jovanny... I recommend booking way in advance to get the time you want tho... read more

Protocol Barber Shop - Barbers Near Me - Covina, California

I definitely recommend this shop! I've been going to protocol for years now and I would not go anywhere else. The shop is really nice and recently got a remodel. They always have movies and good music playing too! Most importantly the barbers are chill and will always take care of you. For sure the spot for anyone looking for a clean cut! read more

The barbers in the shop are always ready to work with you and help figure out what would look best. I've been getting haircuts here for a decade and never had a reason to look back. Chano is my barber and he is always on time and makes my hair look great. read more

I made 2 appointments with these people. First one, guy went home early, no notification. I booked another appointment with a different barber. When I showed up for the appointment, despite them him not having anyone in a chair, I was waiting for half an hour. Not a word of a greeting or anything. I got up and left. Even during covid these people don't want or appreciate your business. Go somewhere else. read more

My husband and I brought our 5-year-old son here for a walk-in cut today. Although it looked fairly busy, we were greeted immediately by Adrian who was able to cut our son's hair right away. (We did call like 10 minutes before that to ask if they were terribly busy, and they said they weren't, so we made sure to get there quickly). Adrian asked how we wanted his hair cut, listened while we told him where he parted his hair and when we pointed out cowlicks. Our son, who has only been to a kids-centric salon, was a little nervous about being at this new place. But Adrian gave him a sucker and started making small talk with him... and the nerves disappeared. Glancing around at the barbers and patrons, everyone had a great haircut. Clean place, normal barbershop banter. We'll definitely come back here for his next haircut. read more

Shops closed when it has a big sign in the front "walk ins welcome" false advertisement. Post an update. Drove miles for this.

Awesome shop! Clean and affordable! Brought my 3 year old nephew in for a haircut. I forgot the barber's name but he was super patient and gave my little dude a nice fade and also gave him his first line up. Definitely call and make an appt. You can walk in but the wait can be over an hour. read more

Protocol Barber Shop - Barbers Near Me - Covina, California

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I was looking for a great place to get a haircut that was local. After going to different barbershops around the 626 I finally came up on this place thanks to yelp. Ever since then this has been my place. All the barbers are really good and they all know how to give great haircuts. Perfect environment as well. It is really relaxing, good music being played, and good stuff on the tvs. Come by and check this place out. read more

Protocol Barber Shop - Definetly come down here if you're looking for a barbershop with a great environment and a great haircut. - Barbers Near Me - Covina, California

Place is legit did excellent on my cut, I will definitely return. Was my first time . read more

So, here is what happened: 1) I called and asked if I can come in in 10 minutes. The guy who picked up the phone told me that I can come in and there would be no one ahead of me. I arrived 7 min. after I called. There were 3 people ahead of me! This was OK since the guy told me that the three people just walked in after I called. So, I waited for my turn... and waited and waited and... 2) While I was waiting, the stylist droops his comb. I was watching him picking up the comp and... no he did not put in the soiled compartment. He just wiped it with his hand and used it on the customers head again! And that's why I walked out and never got a hair cut there. read more

First time visit yesterday. It's a nice little place with four tv screens and the biggest tv is hooked up to a Playstation 3. This place is busy too - I showed up without an appointment and waited about 15 minutes around 11 AM on a Thursday. The barbers are younger guys but you can tell they know what they're doing. Since I had never been there, I signed my name on the sign in sheet and Richie was my barber. I showed him a pic of what I wanted and he did it exactly that way. He even used a straight razor to clean up the back and sides. Very nice! It's inexpensive too - $15 for a walk in, $20 for an appointment and they'll even give you an old school shave with warm towels and a straight razor if you want one. Seniors get a discount too. So the bottom line: Pros - friendly, professional staff who care about what they do and you can tell, take pride in their work. Cons - sometimes wait times can be long. And for you Mom's out there taking your little boys, sometimes music with explicit lyrics is playing in the background and occasionally the clients use explicit language too. All in a all, a great little shop that I will no doubt be returning to with my son. read more

Protocol Barber Shop - Low fade parted on the left - Barbers Near Me - Covina, California

They shouldn't really have a "Walk ins welcome" if I walk in and they tell me I need an appointment... Update: giving me a window for me to wait for someone would be good business, I wouldn't of mind waiting. Your response however just shows me how unprofessional you guys really are. Will gladly take my business elsewhere! Good customer service is just as important as a good product or a good service. In that part it looks like you guys have some growing to do. read more

The best barbershop around. I have been taking my son to Chano for the past few years and he never disappoints! If you are looking for a great barber this is the place and ask for Chano! read more

Every time I come here Adrian aka guero does an awesome job. People complain about the walk in issue but just dont be cheap and make an appt. I help run my dads business and people wait montjs just to get on our schedule. Quality is worth waiting for. Good job protocol team. read more

Tommy is my go to when it comes to cutting my boys hair. My sons are ages 5 & 2 He is so kind, takes his time with them which is so awesome. I've had tried other barbers before & was always disappointed on how they will do my sons hair. Tommy never disappoints it's always nice, clean & on point. My little ones get so happy getting a lollipop right after. Thank you Protocol read more

Lorenzo is a man of strong work ethics and believes in 100% customer satisfaction. And I want to personally Thank him for taking the time of his hectic back to school clients to personally deliver the best quality assurance. Lorenzo's precision and swift way of cutting hair surpasses many. In the short time I was in, he personally took care of me. I can tell that it's the reason why he has a strong and loyal client base. He asked why my hair cut was unsatisfactory six months ago and he made sure to personally deliver excellence in quality. As a client, I appreciate someone asking my feedback. You must go and hang out with the fellas at Protocol Barber Shop when in town! Thanks Lorenzo! read more

The worst place ever get back in your car and go somewhere else don't waste your time your gas your money your patience don't do it

Killer haircut dude who owns the joint is so cool stayed and got some additional work just to bullshit with him and his son. Legit shop!

Great shop, I would tell you PLEASE READ THE FOLLOWING If you want to get a hair cut here call ahead of time and get an appointment with a barber. It will cost you $20 and you get your hair cut relatively the time you request. All the barbers are great. I would not recommend the owner "Lorenzo" solely due to me getting a hair cut and it was really a half ass hair cut. But the rest of the guys are great barbers. I personally get cuts from "Guero" "Chano" "Tim" "Joey". "Tommy" gives out good hair cuts I personally never gotten one from him but he's good. I just would stay away from Lorenzo, it's nothing personally I just think the other guys are better options. Also I wouldn't buy hair product here, it's a bit overpriced but if you need it for an emergency they have very good hair products. "suavecito" , "Hair Evolution" etc.. Over all a good shop if you book an appointment otherwise if you walk in you can wait for 10 minutes up to 1 hour and a half. No joke. read more

Update: Lorenzo the owner is a hater lol. Read his comments below. I thought he was cool. He was the first one to cut my hair and I paid him $30 now he wants to call me cheap. I always tip my barbers good. Your shop just sucks and now so do you. Obviously I didn't know that you didn't mind your guys playing video games while high bothered you but that's cool. Dozen of better shops in the same area. Dead and empty on a Monday, which is normal. Three barbers claimed to be waiting on appointments, playing video games. I guess they don't like money here or they make too much. The owner wasn't there, he's really cool. I'm sure he wouldn't be too happy to see his guys slacking off. Find a different barbershop where they actually work for money. $15 a walk-in and $20 for an appointment. I can see why they rather take the appointments... I'll take my money some where else read more

This place sucks, the owner is rude and treats his customers poorly. At one time I frequented this shop, as it was close to my home and seemed like a chill atmosphere. However, I was quite wrong. I walked in on a weekday morning and oddly the place was pretty crowded. I asked if I could put my name in for a cut and was told it would be like a two hour wait. While most people would be deterred by this news and go elsewhere, I figured I could make some work calls outside, pass some time and chill for a bit. Rather than being rude and making my calls in the shop; for all to hear, I walked outside and proceeded to speak with some clients for roughly the next hour and a half. I then figured, hey I only have a few more minutes so I walked a few doors down and bought a drink from a small restaurant and went back to the shop. I sat there for roughly another 20 minutes and when it was my turn the owner looked over and said NO, he has not been waiting, do not take him. And then proceeded to tell me I had to wait another two hours... I looked at him and said, man I have been here, just chilling outside, trying to be polite and accomodating to those around me, and it was like this news was falling on deaf ears. He didnt care about what I had to say, and ultimately; I realize he doesnt care about his customers. To anyone reading this, if you look at this shops yelp rating, just know this has to be friends and customers he is asking to post positive reviews, as this place is awful, the owner is rude and often fights with his customers. Ultimately, I really dont care to be scolded by a guy with a fifth grade education. His hair cuts are nothing special, barbers are pretty dime a dozen. Truly I could throw a rock with my eyes closed and accidentally hit 10 barbers with a better disposition, and who give a better cut. Redacted Section. In the meantime, just pray Protocol gets taken out by covid, I want nothing more than to see this place go nuts up. *Edit* The owner below is calling this review fake, and believes I am trying to promote another shop. Well, I am deleting all the info on the other shop as I do not want this post to be perceived as an advertisement . However this review is VERY VERY VERY real and happened a few years ago. While maybe this shop has changed its standards and doesnt accept walk ins. The owner may have forgotten, in the private sector; service is everything and customers dont forget. I waited to post this review, as I wanted it to sting as much as possible, seems like now is a good time.... Thanks Lorenzo for a foolish response, you could have apologized and accepted responsibility. However, to prove my point, you would rather fight with a customer. I guess its better for your fragile ego to call a review fake, than accept you can make mistakes and be rude to customers. Again, to all those reading this, look at his reply, he is fighting with a former customer and not just apologizing for a bad experience... Predictable. read more

So happy with the job Lorenzo did. He had patience with my not so patient son. I will be definitely coming back! read more

Protocol Barber Shop - Barbers Near Me - Covina, California

What you got is a dope barber shop, awesome people, and amazing cuts. It's a man's barber shop that also caters to children. Everything's clean and organized and the ac always running. There's cheap snacks and great movies always playing. I always go to Tommy he's got some talent! Much love to this barber shop. read more

Lined up like a boss.. i live in the lime light. Everything makes a difference and this is where i land...

Traditional barbershop. Highly recommend their commitment to the trade. I always try for Lorenzo to cut my hair. Had another new person and it was like Great Clips result. Need the experienced hands and clippers on my doo rag. read more

Don't waste your time coming here, now its only by appointment. And they dont respect appointment's. Dude literally just sat someone at the chair when i wasted my time setting up the appointment and waiting 3 hrs. read more

If your looking for experience and a clean cut, THIS IS THE SPOT!!! All the guys here are awesome! Big shout out to my sons barber TIM!!!! This dude has skills and has been a life saver! He's been cutting my 4yr old sons hair for about a year. Let's just say my son isn't the easiest but Tim has patients and gets the job done! When my son would come back from his dads with a butchered home haircut, I call Tim for a 911 cut. Tim always fit us in and worked his magic. My son comes out with a clean cut and you can't even see the damage done from my ex's bad haircut. It's literally gone! I can't thank Tim enough for always coming through with a clean haircut. Thank you TIM!!!!! read more

So I'm in getting my monthly hair cut by Tommy (chair 1) and my boy Lorenzo (owner and operator) is visibly upset. Here how our conversation went Me- what's up big dog you good? L- got a bad review yesterday. Gotta make sure we do better by our people Me- what?!?! What's it say, let me check it out! *I read review ... Some parts out loud* Me - bro don't even let that get to you L- I just want my clients to be happy! Me- You can't please everyone! So as a regular for I think over 2 years now let me say this, THIS shop isn't for everybody!!! If you are looking for a salon maybe get your bikini wax touched up or have some highlights put in your hair this is NOT your spot. But if you are looking for a haircut done in a NORMAL amount of time, some sports on TV, good conversation about everything from Ronda Rousey vs Money Mayweather to my halos getting swept by the Dodgers (with a respectable amount of ribbing), while having your haircut by an owner or employees who actually cares about what is said about them on YELP and wants to make it better then you have found a home. The quality of the people who work here are unreal - if you read my second review about bringing my 3 kids (2 girls) in and how they changed the TV to a kid show should say enough. If you need more proof just know the owner cares about what every client even new ones think, that says enough! read more

Protocol Barber Shop - The family getting it in! - Barbers Near Me - Covina, California

Kendal has been coming here ever since we moved back to California. As an ex barber he's super picky about his hair. He tried out a few places before finally finding this one. I am glad he did because he is looking hot!!! I love the way his fade looks after visiting this place. Ever since we were in the Navy he has kept the same fade and surprisingly it looks much better now. As a wife I am pretty happy w. The way his hair looks everytime. Recently I came to sit in while he was in the chair. (I know, wives aren't supposed to be in the shop, but it beats waiting in the car) The place was really nice and clean! They had some movies going on which is always nice while you wait, and they even had a few game consoles which I'm sure come in handy during the busy days. And all of the barbers seemed really cool! They didn't mind me being there. Overall it seems like a happy place! They were joking around with eachother and just having a good ol time! They even took a family of guys right before closing. That's great customer service! Five stars based on the quality of haircut for the past year, customer service, and cleanliness. Some of these reviews are so dang salty, and they come from men!!!! Look dudes, 1.5 hour wait is nothing! If you don't have an appointment you should know that at most barbershops you are going to be sitting pretty for a while. ***It's a good sign if there is a wait*** In San Diego you'd be waiting close to 4 hours some days. You can pay just a little extra for an appointment and it's totally worth it if you have set plans that day.And also barbershops are like man caves. There aren't any rules on what you can listen to no matter who is around. It's just a guys thing. I respect this place. It's clean, they have great customer service, and there is just a good vibe about this place. Tommy and Chano are Kendal's barbers. I definitely recommend them. Ladies send your guys this way. If you are a Mom and have a little one who needs a cut I'd recommend scheduling an appointment for shizzle! That way you are in and out. read more

Protocol Barber Shop - Oli-cakes choppin it up while her daddy gets a fade - Barbers Near Me - Covina, California

Walk-ins are not accommodated irrespective what they say. These guy all typically only work through appointments which are hard to schedule. Each barber have their own clients so even if available they don't take the next available appointment. Went once and was frustrated of the wait and they said to feel free to go somewhere else...so I did. I'll never again go to this shop. read more

This place is whack. Called to check if I could come in for a cut. I was told "ya no problem". Get there and they told me sorry we are closed. This happened to me twice. Big waste of time. Don't bother with this place. Just an update to reply from the owner. I called at 4:30 and came at 5. I was told you close at 6 and your sign says 6. Last time I checked 5 is before 6. Lol read more