Although they can service vehicles, their customer service leaves a lot to be desired…read more our family had two cars to be serviced, one because of battery problems and the other because of an oil change. We were trying to coordinate getting one done in order to drop off another. The first thing I was told, when going to the quick lane was that I would have to wait for the quick lane attendant to make an appointment. We were also asked if we had an appointment for the other car. When the quick lane attendant got there, I was told that they don't take appointments. They also don't need appointments for service. I am confused on why I would have to wait to make an appointment when they don't take appointments. I think the staff here needs to be on the same page.

This is the best place to buy used tough to find auto parts in the metro area…read more If you can't find any part for your car at other places, you should stop by. Very good prices. Clean and great service with reasonable prices.

At my first job out of college, my boss, a senior university administrator, complained to me about…read morehaving to bring her brother (or some other male) to the car dealership so that the salesperson wouldn't give her the dumb-broad pitch. When I asked her to recommend a mechanic for my first car, she said she never had any problem with Gorshe. Although I am male, I don't work on cars, and at the time, this endorsement carried particular weight. That was in 1990, three cars ago. I suspect most people have no frame of reference for a review of a no-nonsense mechanic that has served the Dinkytown neighborhood for over 20 years and treats customers with respect. That would explain why Yelp filtered the first two five-star reviews of Gorshe Auto. So let me provide some balance. There's no 30-point "safety check", no free coffee (although I've never asked), no waiting room or children's play area. There's also no loaner car, and if you have a full-size van or SUV, you might not be able to fit on the lift. On the plus side, I bought my last vehicle, a used minivan in 2005 with 60,000 miles on it, and as of November 2013 I have 185,000 miles. I count on Gorshe to keep it tuned up and stay ahead of the maintenance curve. I have never been stranded. Since the only maintenance work I perform myself is filling the tires, the only reason I could confidently buy a used car is that I knew I could rely on Gorshe to keep it running from day one. Now that I'm in Eagan, it's more difficult to make it over to Dinkytown during the day, since it's a family-operated business and they're only open 8-5. That said, when the 19-year-old at Tires Plus said I needed suspension work or I might have a catastrophic failure, I thanked him for the advice and took the estimate to Gorshe.

I purchased a used ford focus 2011 back in january from a honda dealer…read more I took the car to this place to make sure everything was ok since the car was vibrating during idles and low speeds etc etc. and dealer says 'the car is mechanically sound' said there was nothing wrong, and that its just a ford. I told him I have had fords and they do not drive like that... told me to just turn up the radio to ignore rattles.... I asked whether its motor mounts, he asked if I found info online and blew me off... fast forward 6months... took car into ford dealership for 75k mile service... lo and behold, they found that motor mounts are bad.. on top of that power steering fluid and coolant has gone bad AND an oil leak needing front timing cover repair (est cost ~$2200). so far I have only repaired motor mounts and replaced power steering fluid (leak wasn't terribly bad). Car is extremely quiet and drives like it just came out of the factory. I cannot believe how they ignored my suggestions and didn't even care to look at the car and blew me off saying its a ford. Original dealer I bought the car from (honda) could've covered most of the cost if he actually LOOKED at the car. Never again.

Service requested :: normal oil change + engine checks…read more Quality :: pretty good , they were thorough , sent a message to me when they were done and then they also sent me the webpage for the all the checks along with the photos. Value :: Overall for the service , great value , I have been to local mechanics who does a good job for cheap but this shop adds the tech and makes the report so much accessible that it is definitely worth it.

Absolutely do not trust these guys. I've taken my truck in to them a few times over the last year…read moreor so, and they always seemed fine. Recently I took it in for an oil change, tire rotation and general service. I don't drive a lot because I work from home, so it was a day or so later that I noticed - when they removed the oil change sticker they had put on my windshield at the last visit, they completely fucked up the tint on my windshield. Then they just slapped another sticker over it, like nothing had happened lol! I called them immediately and they asked me to email them a photo, which I did later that evening. I got a reply back that they had received the photo and would get back to me in a day or two. A day or two passes and I heard nothing. So I reach back out and let them know I had not received a response. Then another few days pass, and I reach out again. So not only did they not PROACTIVELY admit their fuckup - which I get it, shit happens, but you have to be professional when it does and let your customer know what you fucked up and how you're going to fix it. And sometimes there's just a bad apple who doesn't represent your business well. So they put the onus on me to bring their fuckup to their attention, and now they are conveniently ignoring me. My last email to them was to let them know that I will be pursuing legal action in small claims court if I don't hear from them again in a few days. Because getting the entire tint job redone is going to set me back probably $5-600 with labor.

Horrible horrible horrible might I add horrible quality. Bought the aftermarket leather through…read moreToyota they went through sun roofs and I have had to had it replaced going on 3 times now in 2 years. Now it's peeling again and they refuse to warranty it saying I've reached my limit. Would never do business with his company or Carlson Toyota again. $1500 for leather seats and all you get is cheap crap and bad service

Fell in love with a Prius at Walser Toyota, but unfortunately it was missing a couple features I…read morereally wanted :-( Luckily, there's Sunroofs Etc! They installed a back-up camera, heated seats and a remote start, and they even surprised me by getting everything done in 1 day! My car is perfect now!!! Thank you Sunroofs Etc!!!!!!!!!

I have been a dedicated customer since we moved to the area 7 years ago. I can't say anything bad…read moreabout their oil changes, but that's the problem. They gain your trust and then you scam you out of thousands of dollars without an apology. They quote you $460 for brake pads on a car that has been there for multiple inspections and then they charge you $1300. The same car they charged $1100 to fix the heater blower in the middle of December. They charged more than the car was worth after quoting significantly less. They are very nice people, but be careful.

I feel like I was mislead and set up to pay more than twice as much as they originally quoted me…read more It was supposed to be back brake pads on my son's car, turned into a pin breaking and an additional $700. The gentlemen that I was dealing with on the phone did not explain the situation well at all and the potential outcome. If I knew the percentage was high that I would be in an additional 700-800 dollars, I would have chosen not to proceed. That is a fourth of the cars value. Very disappointed in the transparency of the communication. I would look somewhere else to service your vehicle.

I've been using Jade auto for years now. They are easy to schedule with. Reliable for simple things…read morelike oil changes, or bigger projects like struts or transmission issues. Once I had to get a vehicle towed for a repair on a Sunday night. It was up and running again by the end of Monday! Personable and reasonably priced.

I can't rate Jade on anything other than customer service and the oil change I had there about a…read moreyear ago, but I left with a slightly off feeling toward the place. I was charged roughly 6 dollars to refill the fluids in my car (washer fluid mostly). They asked "would you like the fluids filled"... which sounded pleasant, and I had never before and never since found a place that charged for washer fluid. I didn't think to ask about charges or I would have declined. My hood latch on my older car stopped latching just after (I'm guessing it did it in the shop, but I'm not entirely sure). I brought it back, they oiled it up free of charge. Maybe I'm spoiled by all the other awesome mechanics I've had... but this is something they should have done without me bringing it back. It took 2 minutes. My oil was sparkly and my engine was happy, but I didn't get any sort of "thanks for your money, please join us again, we have your car's back" feeling. This is the most hit and run place I've been to in the Twin Cities.

Some great reviews. I didn't need service, just gas. Swipe the card in the self service pump and…read moreto my surprise an attendant came out and asked if I needed help. I suppose not, wonder if these are full service pumps. Not seeing any signs I just did my own labor and they offered to wash my windshield. I haven't seen a service offer like this in a long time, probably before the employee was born! The pumps have plenty of space so we don't have to bend anyone's fender on the way in or out. Easy to exit to the ridiculously busy Rice Street.

Today my car was towed to Tom's because I experienced a flat tire while driving on the freeway…read more They serviced my car immediately by inspecting my tire. Unfortunately, it was not possible to repair the tire. They offered me options that were all reasonable. They were conscientious about my limited budget and offered to sell me a used tire. After removing my severely damaged tire they quickly mounted the tire. I so appreciate their quick attention and courtesy. I live out of town otherwise I would switch my business to Tom's!

charged me $100 for an inspection with no service. told me everything was fine when it wasn't…read more Thank god I didn't get service done I assume they'd want six figures for an oil change.

I brought my vehicle in to have service. A new transmission new front end and suspension. I was…read moreadvised and told that I needed to pay up front. And this was a judgment call. Because there are family owned businesses, and they were judging me. I am a mixed-race American. Who has been judged many times but to be judged by a local service provider. Who was going to be working on my vehicle is an outrage. The service center states that they will charge you half up front for any service that is to be done so that they can purchase the parts ahead of time. Allowing anything different would mean that the judgment they made against me was purely race-related and not a business decision. I recommend you try another service station