The provider I saw was lovely, but I was sent a surprise bill for services that should have been…read morecovered. I think this was just a billing mistake but I have called everyday for over a week to understand the situation and I can reach no one. I have left several messages and even called unrelated/non billing office staff to ask them to relay a message. No one will call me back. Lots of other yelp reviews and Reddit threads about shady billing practices. Beware.

Went in to get my shoulder checked since it was tweaked. Doctor came in, made me move my arm and…read morewas like "hmmm, I think something is wrong with your shoulder. I'll write you a referral to our other office to get an x-ray." Makes sense, so I go to pay at the front of the office and it's like 200$. That's fine as long as I don't need to pay to go to the next office. They respond with: "oh, you'll have to pay for the office visit too at the other office, about 300$". That's insanely stupid. First off your doctor visit was less than 3 minutes. You told me what I already knew, then you expect to charge me again to get looked at somewhere else that's part of your company? Get the f*** out of here. It's a scam, don't waste your money with these people.

I sliced my finger and needed stitches in the final hour of Providence ExpressCare being open, and…read morethankfully they had an appt available and saw me early upon my arrival. The front desk/medical assistant Miah was so kind, and the PA, Zach, was phenomenal. Bedside manner 10/10 Communication during the entire visit and during the stitches 10/10 Stitches technique 10/10 Zach wearing a well-fitted respirator to prevent disease spread (and without me requesting Zach to) 10/10 Thank you for leading with empathy and compassion during a very scary and stressful situation for me. I will definitely be back to this clinic if I ever have any urgent care needs.

They saw me quickly and addressed my health issues with good care. Appropriate pharmaceuticals were…read moreprescribed that helped me.

Very friendly and professional staff. They made arrangements for an X-ray at another zoom care and…read morefollowed up the next day. I would use them again if I needed the service

Really great staff here. Highly recommend this place if you need an urgent care walk in. They are…read morereally good.

I had an appointment, and when I showed up the building was closed. Turns out the doctor called in…read moresick. There was no phone call or attempt to contact me. By the time of my appointment there were no other same day appointments available. What's weird is that I was still able to check in virtually 10 minutes before the appointment. Had I been given notice I would have been able to find alternative care. This is unacceptable! I understand things happen and people get sick, but some common courtesy would be appreciated.

Once upon a time zoomcare use to be the affordable option. The founding CEO talked to my grad…read moreschool class about how he wanted to change healthcare and make it affordable and patient centric. I recently took my kid in for a sore throat, cut to me getting a bill of $949 for 15 minutes with a grouchy FNP. You heard me right $949 dollars. This is more money than I have ever been billed including highly trained specialists. In fact I think my surgeons fees were $1,500 for 30 minutes of surgery. This is absolute lunacy!

Several times over the past few years, I've needed care quickly and could not wait weeks to get in…read moreto see my primary. Every time I visited this facility, I was greeted promptly, spoken to with kindness and compassion, and received a thorough evaluation and care. You schedule appointments online which allows you to pick the time that works for you, and ensures no or little waiting, the doctors and physician assistants are very efficient and helpful. There is parking right out front on the street using Parking Kitty.

Came in here because I needed paperwork for sedgewick. I had already tested at home and was…read morepositive for Covid at the time (last year). You have to fill up some information online, but then when I saw them, from the front desk to the doctor/np/rn they had not read anything and was asking me about everything I had already answered online. Why did they bother with that form? The front desk was friendly, but dr.king was condescending af. He made it seem like I was looking for pain meds or something, if he had read my notes, he wouldn't have had to worry because all I need is paperwork. Fml. Most importantly, I asked if they were in network with my insurance and they said yes., but then I got a $150 bill in the mail from them for a piece of paper that said what I already know. I've never had to pay anywhere near that much whenever I go to an in network urgent care so I don't think they accept Aetna. Will die first before I return here.

The staff is nurses are nice but I don't agree with the doctor. Doctor Enoch Huang he doesn't seem…read moreto give me any positive feedback or hope always says the wound looks worse or bigger and goes off what the other doctor said. Even though personally my wound is looking smaller and even my abscess measured smaller even lady Cydney said it looked better and my mom said it looked better. Then he says we've been treating the wound for awhile and it will just get worse and that there wouldn't be much they could help me. Doctor Huang just said compression the wrapping last weeks but that is not even true. Like he is being critical, doesn't give me much hope on healing wound and doesn't take into account diabetic slows healing not just fluid from lymphedema. I liked the other doctor who saw me Davut Savaser he was nice wish I could instead I miss Kayla she was so bubbly and happy nurse. I don't like the lymphedema lady either always nip picky on stuff. Plus they give me lidocaine before but then Debridement and make the wound hurt all over again then what's the point of the lidocaine? And none after the Debridement. Then Dr. Huang just says sorry like that's it and rushes thru the appointment. I don't think they listen to my concerns. Wound Care give me laughing lot of anxiety.

"Life is what happens to you when you're busy making other plans." - John Lennon…read more That thing that was bothering me on the bottom of my foot for so long went from bothersome to all consuming when the Podiatrist looked me in the eye said "cancer". In a whirlwind week and a half or so I went from happily bee-bopping through life to being a passenger on Mr. Toad's Wild Ride, careening from Doctor to Surgeon to hospital and eventually home with a gaping hole that used to be where my heal was and a massive case of depression. How could that big of a hole in me get healed? My Oncology case worker told us about Legacy Wound Care and set us up an appointment. They were on the phone to me immediately and got me in within a few days to meet Debra, an RN who specializes in wounds like mine. I was used to Doctor's and nurses unwrapping my bandages and watching their eyes get huge when they see my surgical area. Debra just sort of shrugged and said that she could get that closed. For the first time in a long time I felt some hope and felt the weight lift off my shoulders a little. Within a appointment or two I was fitted with a Wound Vac, which is just like it sounds, a vacuum that allows the wound to heal in a negative pressure environment and also suck any fluids out into a tank. It is my constant companion, it's on me 24/7 except for appointments twice a week to change the dressings and tank. Hopefully it will be done filling in the hole by the middle to end of April. Cancer sucks, believe me, but sometimes these things that interrupt our ideal life bring people into your life we would not normally meet and in this case Debra is that person. How I could not really enjoy the discomfort these visits bring but look forward to them anyway is a tribute to everyone here from the front desk on back. If your ideal life takes a sudden detour under a Surgeons knife and you need healing this is your place to come get better.

The doctor didn't even know what color coded swab was for what. He had to ask the nurse who had to…read moreradio what it was for and couldn't even give a medical opinion. Zoom is the worst If I could give 0 stars for this dog and pony show

The quality of care I received from NP ( I think her name was Suzanne or Suzette was outstanding…read more The nurse that took my intake was very compassionate. Thank you.

Nobody expects to take a fall while hiking on vacation but if it happens ZOOM+Care is a great…read moreresource. They accept several major insurance companies and offer uninsured rates. Appointments are readily available throughout the day. All of your booking can be done online. In addition to accidental injuries they also provide services that range from Covid testing to wellness visits. They have an on-site lab and are able to prescribe medications. The doctor was very thorough and there was no wait.

Please do not ever go to this place. The NP who saw me did nothing for my condition and prescribed…read moreme antibiotics. This made my condition worse! I had to urgently see another practitioner for the same condition. The front desk person stated that they accept my insurance. I checked with them twice and month later I received 800$ bill from zoomcare. How can you justify paying 800$ for 5 min visit? Also I paid upfront for my antibiotics. Bill stated insurance coverage 0? They just want your money to run this place. I will never recommend this place to anyone.

Despite the super creepy corporate culture that makes me feel like I am in an Oryx and Crake-ian…read moredystopian future where healthcare is dominated by capitalism and HelthWyzer industries is an affiliate with ANooYoo, a beauty-and-mood-enhancing Corp and advertising, body image, and public health are all complicit in an exploitative mess (ok let's be real, that is what it is "designed to make you sexier" is written somewhere on that zoomcare wall...), DESPITE that, I have had very good experiences with their services at both the Hawthorne and Downtown location. The same day scheduling is crazy convenient, and in general, the website, scheduling, and check in process is super easy. I wish they had the app available for Android, though. There is a range of medical professionals who work there, from PA-C's to MDs; my visits have been with different NDs, who were smart, attentive, and compassionate. I was very happy with those visits and with their advised care. They do charge you upfront with an "estimate" of what your insurance will cover (mine was an extremely low estimate...) but I followed up very quickly after my EOB came in, and was refunded the difference quickly. I didn't want to take the chance of them "forgetting" to do that. After my insurance was on file, it was an easy payment process during my next visit. While I have had a good experience and do appreciate the convenience, the business model still creeps me out and I hope that high-level management encourages practitioners to focus on sound clinical sessions over efficiency in-and-out drive thru care. And also that the money is going to the employees who deserve it rather than some fat cat CEO.

Awful company, despite the people I interact with being excellent. I added my insurance info a week…read moreprior to an appointment, then paid the anticipated copay. Months after the appointment, they still hadn't processed my insurance, but wanted to charge me the full price. After contacting support, they told me that my insurance rejected the claim, despite their sure listing it as covered. At the same time, my record also shows an unauthorized payment from my card, without an associated receipt. Several months later, after calling their support, I'm told that the claim was never actually submitted to my insurance. Instead, they've sent my bill to collections, and claim I will have to dispute it with them. I will never use ZoomCare again, their billing is blatantly fraudulent.

Flu shots have never been easier!!! During the COVID-19 pandemic, more people are lining up to get…read morethe influenza shot so that was dreading standing in a long line to receive my mine. Much to my surprise, Kaiser has made is simple and quick! There's a security guard that guided me to a parking lot with plenty of parking. Once inside the tent, I filled out simple paperwork then proceeded to the next tent to receive my shot. Easy peasy!! Thank you Kaiser!!

Kaiser offers the bottom of the barrel in health care. Extremely long waits in Emergency…read more Sub standard doctors My son is self harming himself and we have waited over 3 hours to be seen. Shame on you Kaiser