The provider I saw was lovely, but I was sent a surprise bill for services that should have been…read morecovered. I think this was just a billing mistake but I have called everyday for over a week to understand the situation and I can reach no one. I have left several messages and even called unrelated/non billing office staff to ask them to relay a message. No one will call me back. Lots of other yelp reviews and Reddit threads about shady billing practices. Beware.

Long wait times but otherwise decent. Staff were friendly. Hope I don't have a reason to come back…read morethough.

I sliced my finger and needed stitches in the final hour of Providence ExpressCare being open, and…read morethankfully they had an appt available and saw me early upon my arrival. The front desk/medical assistant Miah was so kind, and the PA, Zach, was phenomenal. Bedside manner 10/10 Communication during the entire visit and during the stitches 10/10 Stitches technique 10/10 Zach wearing a well-fitted respirator to prevent disease spread (and without me requesting Zach to) 10/10 Thank you for leading with empathy and compassion during a very scary and stressful situation for me. I will definitely be back to this clinic if I ever have any urgent care needs.

They saw me quickly and addressed my health issues with good care. Appropriate pharmaceuticals were…read moreprescribed that helped me.

Very friendly and professional staff. They made arrangements for an X-ray at another zoom care and…read morefollowed up the next day. I would use them again if I needed the service

Really great staff here. Highly recommend this place if you need an urgent care walk in. They are…read morereally good.

Once upon a time zoomcare use to be the affordable option. The founding CEO talked to my grad…read moreschool class about how he wanted to change healthcare and make it affordable and patient centric. I recently took my kid in for a sore throat, cut to me getting a bill of $949 for 15 minutes with a grouchy FNP. You heard me right $949 dollars. This is more money than I have ever been billed including highly trained specialists. In fact I think my surgeons fees were $1,500 for 30 minutes of surgery. This is absolute lunacy!

I had an appointment, and when I showed up the building was closed. Turns out the doctor called in…read moresick. There was no phone call or attempt to contact me. By the time of my appointment there were no other same day appointments available. What's weird is that I was still able to check in virtually 10 minutes before the appointment. Had I been given notice I would have been able to find alternative care. This is unacceptable! I understand things happen and people get sick, but some common courtesy would be appreciated.

Several times over the past few years, I've needed care quickly and could not wait weeks to get in…read moreto see my primary. Every time I visited this facility, I was greeted promptly, spoken to with kindness and compassion, and received a thorough evaluation and care. You schedule appointments online which allows you to pick the time that works for you, and ensures no or little waiting, the doctors and physician assistants are very efficient and helpful. There is parking right out front on the street using Parking Kitty.

The young girl working at the NE Grand location 05/18 ~8p needs to be…read moreguided/trained/corrected/terminated for announcing to a full waiting room very personal information. Total HIPAA violations. I have visited multiple ZoomCare locations over the years and not once have I ever been so EMBARRASSED and HUMILIATED by an employee in the patient waiting area. I have emailed these concerns and this interaction to your private email with no response yet, and will certainly update this review if your office reaches out. But in the meantime, for all future clients, please know that your privacy and private medical information will not be protected at this location.

The staff is nurses are nice but I don't agree with the doctor. Doctor Enoch Huang he doesn't seem…read moreto give me any positive feedback or hope always says the wound looks worse or bigger and goes off what the other doctor said. Even though personally my wound is looking smaller and even my abscess measured smaller even lady Cydney said it looked better and my mom said it looked better. Then he says we've been treating the wound for awhile and it will just get worse and that there wouldn't be much they could help me. Doctor Huang just said compression the wrapping last weeks but that is not even true. Like he is being critical, doesn't give me much hope on healing wound and doesn't take into account diabetic slows healing not just fluid from lymphedema. I liked the other doctor who saw me Davut Savaser he was nice wish I could instead I miss Kayla she was so bubbly and happy nurse. I don't like the lymphedema lady either always nip picky on stuff. Plus they give me lidocaine before but then Debridement and make the wound hurt all over again then what's the point of the lidocaine? And none after the Debridement. Then Dr. Huang just says sorry like that's it and rushes thru the appointment. I don't think they listen to my concerns. Wound Care give me laughing lot of anxiety.

"Life is what happens to you when you're busy making other plans." - John Lennon…read more That thing that was bothering me on the bottom of my foot for so long went from bothersome to all consuming when the Podiatrist looked me in the eye said "cancer". In a whirlwind week and a half or so I went from happily bee-bopping through life to being a passenger on Mr. Toad's Wild Ride, careening from Doctor to Surgeon to hospital and eventually home with a gaping hole that used to be where my heal was and a massive case of depression. How could that big of a hole in me get healed? My Oncology case worker told us about Legacy Wound Care and set us up an appointment. They were on the phone to me immediately and got me in within a few days to meet Debra, an RN who specializes in wounds like mine. I was used to Doctor's and nurses unwrapping my bandages and watching their eyes get huge when they see my surgical area. Debra just sort of shrugged and said that she could get that closed. For the first time in a long time I felt some hope and felt the weight lift off my shoulders a little. Within a appointment or two I was fitted with a Wound Vac, which is just like it sounds, a vacuum that allows the wound to heal in a negative pressure environment and also suck any fluids out into a tank. It is my constant companion, it's on me 24/7 except for appointments twice a week to change the dressings and tank. Hopefully it will be done filling in the hole by the middle to end of April. Cancer sucks, believe me, but sometimes these things that interrupt our ideal life bring people into your life we would not normally meet and in this case Debra is that person. How I could not really enjoy the discomfort these visits bring but look forward to them anyway is a tribute to everyone here from the front desk on back. If your ideal life takes a sudden detour under a Surgeons knife and you need healing this is your place to come get better.

The doctor didn't even know what color coded swab was for what. He had to ask the nurse who had to…read moreradio what it was for and couldn't even give a medical opinion. Zoom is the worst If I could give 0 stars for this dog and pony show

The quality of care I received from NP ( I think her name was Suzanne or Suzette was outstanding…read more The nurse that took my intake was very compassionate. Thank you.

Terrible customer service. Cancelling appts with no explanations. Cannot actually talk to anyone…read morefrom the office. Very frustrating. Go somewhere else

Nobody expects to take a fall while hiking on vacation but if it happens ZOOM+Care is a great…read moreresource. They accept several major insurance companies and offer uninsured rates. Appointments are readily available throughout the day. All of your booking can be done online. In addition to accidental injuries they also provide services that range from Covid testing to wellness visits. They have an on-site lab and are able to prescribe medications. The doctor was very thorough and there was no wait.

Jill Miguez FNP was the best! Came in nervous/scared but I was able to be seen quickly and felt…read moremuch better after speaking with her. She was incredibly helpful and kind. 10/10 experience

I came in to establish primary care and was greatly impressed with the care I received! The doctor…read morewho I saw let me know he was a "floater" which was totally fine for me because he addressed all my concerns and needs. I walked out with two referrals and he was very transparent during our entire visit with future visits and how my insurance coverage worked with ZoomCare. Thank you for great care and service!

Had a terrible experience with LMFT Justin Elliot Anderson . He was so unbelievably arrogant and…read morecondescending, it was almost comical. I can not recommend Kaiser for therapy because of this unprofessional clown. I worry for his clients, especially women.

absolutely ridiculous. suddenly no access to kp website with the most widely used cell phone in the…read moreworld. "system error" for apple iPhone user for the past 25 years... Kaiser sucks since 2020 and has only gotten worse. Kaiser