Thanks for nothing. Lack of care for your wellbeing and will charge you over $200 for walking in…read morethe door. Was not referred to a dermatologist until I asked, and even then they gave me pushback. Automatically charged my card before verifying 6 months after my visit.

I had made an appointment at 0800 online for right when they opened so there wasn't much of a wait…read more Staff was matter of fact and not overly friendly at the front desk. The MA was quick and efficient getting my vitals and a brief history. The NP came in soon after. The NP was professional and listened to my concerns, placing appropriate orders. Some blood tests were required so a phlebotomist came in to draw my blood. I am concerned that when she cleaned me before drawing the blood she only lightly swiped an alcohol swab twice over the poke site. Typically before poking someone you want to clean for 30 seconds and use a circular motion. I also noted after leaving that they documented my venipuncture being in the RAC and it was actually the LAC.

The most friendly people I've seen. Thanks for taking care…read moreof me with smile. No waiting no problem to check in.

I've been here a few times for myself and family members. The staff is always friendly, short wait…read moretime and always get my questions answered. Referrals are fast if needed and the providers listen well. I recommend this for any urgent care needs.

My primary care provider referred me to Urgent because I was having difficulty breathing, not due…read moreto COVID. The providers were very thorough. They were just supposed to listen to my heart, but they also did an EKG and an X-Ray. They also did a COVID test, and were very kind, even though my anxiety was elevated. I was only there for two hours. If you want to be out of there as quickly as possible, I recommend going to their website and reserving your spot. The appointment I reserved was for noon and I was seen ten minutes later.

Came here with acute back pain after a car accident , after being asked a lot of questions made me…read moredo a recorded statement making me feel like I was on trial ,the doctor finally comes in pressed on my back, says its muscles and walks out , prescribed ibuprofen and says nothing about follow up care, no imaging. I feel I could have gotten better care anywhere else. don't come here after a car accident you are better off at the ER where they will actually do imaging.

Shoutout to the pediatric doctors and nurses in the emergency room. I came in with my 6 year old…read moredaughter a few nights ago because she fell off the monkey bars and the team here did an amazing job with her. There were a surprisingly high number of patients waiting to be seen but we got in. Lindsey did the first set of X-rays and I was so impressed with the care and communication she gave the both of us the whole time. We even got a sticker of her cat miss Norris and we were told they are a hot commodity. I believe it. I hate that I didn't completely catch our nurses name working with doctor Washington- Kayla, Kaylee, Caitlin?! I'm so sorry!!! But she was so great throughout the whole night with my daughter and even gave her a brown bear at the end with a splint and cast on the same arm my daughter left with one. Ded. Dr Washington you were also very kind and thank you for doing your best to put the broken bones into place. We had a long visit but the care was superb so 5 stars to the whole staff. So so impressed and made the emergency visit less painful. Also note to the world- monkey bars are horrible and I shake both my fists at them.

Providence St. Vincent was truly the most beautiful place I could have unexpectedly welcomed my…read moredaughter into the world. I gave birth to my daughter, Kinley, by C-section on April 10, 2026, which was much earlier than her estimated due date of May 4. As a first-time mom at 36 years old, I was nervous, emotional, and honestly scared stepping into such a big and unexpected moment. But from the minute I was checked in there, I felt so thoroughly, thoughtfully, and genuinely cared for. What could have been overwhelming turned into a beautiful, peaceful, and deeply supported birth and recovery experience. I did not have any hospital bags so early and they had everything I could need and more! My stay was four days in a beautiful private room, and I am so grateful for how comfortable, safe, and cared for I felt the entire time. The hospital itself was clean, calm, and beautiful, and that really mattered during such a vulnerable and life-changing experience. It gave me such a sense of peace. What stood out most to me was the incredible staff. Every single nurse, doctor, hospital staff member, and person who came in to check on me or my daughter was kind, gentle, respectful, and compassionate. I never felt like just another patient. I felt seen, cared about, and truly looked after. I especially want to recognize Sydney and Jill, who were both amazingly kind, fun, attentive, genuine, and just wonderful human beings. They helped make such a scary and emotional experience feel smooth, safe, and even joyful. They were so patient with me as a nervous first-time mom healing from a C-section, and they were incredibly encouraging and informative without ever making me feel silly or behind. I felt empowered and encouraged. They taught me so much, helped me feel more confident, and brought such warmth into the room. I truly hope other moms get the chance to have nurses like them. I also want to mention my last nurse on discharge day, who helped with the car seat and made such a sweet final impression on me. She was wonderful, helpful, and caring, and it meant so much to end our stay with that same level of kindness and support. Most importantly, the care my daughter Kinley received was amazing. Watching how gently, carefully, and lovingly she was handled and brought into this world is something I will never forget. That means everything to a mother. I felt like both of us were in such good hands the entire time. I could not have asked for a smoother experience, especially considering how unexpected it all was. Providence St. Vincent gave me a birth story and recovery experience that I will always look back on with gratitude. Thank you for helping make one of the biggest days of my life feel beautiful, safe, and full of care. I wholeheartedly recommend Providence St. Vincent to any expecting mother or family. I will always remember how loved and supported we felt there. I know I will never forget this day and the days following my swift and smooth discharge with my new baby daughter, but I will ESPECIALLY never forget the amazing women who helped me through walk into motherhood for the first time with such care and compassion. It was truly more special than I could have ever even planned. The office also moved things along so quick and organized I never even had a chance to feel overwhelmed, was just able to focus on loving and caring for my daughter.

I had never heard of express care until my obgyn team recommended them after I had gotten muffled…read morehearing in one ear. Express care is less expensive than an urgent care and was just a copay on my insurance. I was told that they deal with less urgent matters and are comprised primarily of physician assistants and nurse practitioners as opposed to doctors. They do not have a lab and do not do UTI testing here (you must go to a stand alone clinic- not an express care inside a Walgreens). I believe my PA's name was Kyle. He and the medical assistant were so friendly and nice! They were able to flush my ear out and I was able to finally hear again! The only downside to the clinic is that it is a little small, so small that you might miss it. It is located to the right of the pharmacy. There is a tiny waiting area of about 4-5 chairs outside two exam rooms. I was just glad there is an alternative to urgent care where you have to sit in a waiting area full of sick people. Here you can schedule your exam ahead of time online and get in and out a lot quicker!

Our daughter was having UTI symptoms so we got online and scheduled a 7:40PM appt. yesterday. My…read morehusband and daughter arrived at the clinic at 7:30. Patients and providers were going in and out of the two rooms, but no one acknowledged my family. At 7:50, and still without being greeted, my husband checked with the pharmacy and was told they are not affiliated with the clinic, but that someone should see them shortly. A little after 8PM my husband finally was able to talk to the provider who told him that their appt. system was down, and now that it was after 8PM they were closed and we'd need to reschedule her appt. What? Even if the system was down, it was obvious that they'd been sitting in the waiting area for over 30 mins. Disappointed and frustrated.

We had such a wonderful experience working with Katrina and Bridgetown baby. Their insurance…read morechecking benefits and automatic, matching with lactation consultant were extremely helpful. We were lucky enough to work with Katrina who from the very first meeting, was incredibly kind, patient, and supportive. She created a comfortable, judgment-free space where I felt heard and understood. What I appreciated most was her collaborative approach. She really took the time to listen to our concerns, answer questions thoroughly, and work together to find solutions that felt right for our family. Her guidance was practical, encouraging, and tailored to our specific situation. I'm truly grateful for her expertise and compassion, and I would highly recommend her to any family looking for knowledgeable and caring lactation support.

I recently had my second baby and unlike my first I wanted to have a lactation consultant home…read morevisit as soon as baby arrived. I have PCOS and had a low supply and tongue tie with my first and wanted to get baby checked out right away so we could do what we needed to help milk production. Rosemary was amazing and came right away and helped me navigate all the things related to breastfeeding and feeding my baby. I felt heard and very well cared for in those beginning days when you are so vulnerable. We had a follow up today and she reassured me that I'm doing everything and heading in the right direction. She was really there to listen to what I had to say and my concerns and gave the advice that I needed to feel confident and keep moving forward. So thankful for Rosemary and Bridgetown baby for the much needed support.

Went to go to a dental appointment and the person at the front desk was the opposite of welcoming…read more Didn't seem like she even wanted to check me in and didn't even smile. Definitely turned me away from even wanting to even go to my appointment. Care quality was okay but first impressions were not good. It takes months to even schedule too.

Chronic Pain, Mental Health, and/or Transgender? AVOID THIS…read moreCLINIC! They will do everything in their power to avoid doing anything for you while still collecting money from insurance for appointments. Have complex mental health issues? Hope you only need talk therapy. Their in-house psych refuses to touch complex psychiatric conditions that require 'restricted' medications. The PCPs I and my partner have dealt with refuse to touch psych meds. They don't care about suicide risk or self-harm, they will do everything in their power to avoid touching your care and they will not help with medications, referrals, or safe hand-offs. My partner's PCP actively argued with him and tried ending a video appointment early when he said he was actively suicidal and was having a panic attack. QA and "patient advocates" were notified - nothing. Chronic pain? After several escalations, we had a nice chat with the head clinician where we were told to our faces that we're "addicted to not being in pain", after the PCP refused referrals to rheumotology, neurology, and other related diagnostics for non-medical reasons like they're "overbooked", "radiation", "they'll try the same meds we are". A request for a pain management referral was redirected to a rehab clinic. Ongoing extreme pain associated with on-file and documented conditions yielded a naloxone prescription for 'pain relief'. Apparently we're drug-seeking tweakers, so we don't deserve to have second opinions or individualized assessments/care. Need testosterone but the Trans Care Specialist is already abandoning and abusing your partner for the same issues? Not our problem. Either keep using the abusive trans care specialist we have or we'll force you to go to OHSU for any trans care at all, period, even when we prescribe hormones to cis people without requiring off-site specialists and hoops. Because "I'm not familiar or comfortable" with doing my job because trans people are complicated and difficult to deal with.

We came at 7:20pm and saw the sign asking us to come back at 7:40pm. We waited because our…read moredaughter's hand was hurting. We were told to make an appointment, and the next one would be at 9:30pm. Why are they calling it an urgent care clinic, but it is instead an appointment-needed clinic?

I know they hire anybody that's been in the same room as a medical pamphlet to be a "Physician" at…read morethese places but for a $30 copay I at least expect them to be somewhat thorough or at the bare minimum at least care. My girlfriend went in for a nasty cough that she had for 2 weeks and Mark (aka the man posing as a medical expert) did 0 tests and totally brushed her off saying it was a common cold and she'd be fine. 5 days later my girlfriend gets severely worse so we go to a real Doctor who immediately identified she had a very serious lung infection after some simple tests. Thanks Mark Will never waste another penny at these scam facilities with frauds posing as professionals. Would recommend anybody else do the same

I came into the urgent care due to shortness of breath and chest congestion post flu. Receptionist…read moreand medical assistant were great on the day of my apt, thorough and kind. My review however is based on what followed afterwards. The main provider promised me a phone call that evening because the wait time to review x rays would be a while. I told her she could leave me a voicemail if she'd like but she earnestly reassured me that she would like a phone call to discuss my chest congestion and x rays and that she'd most likely prescribe me some antibiotics to help since it's been forever and my breathing was concerning to her. She never called. The next day I called the clinic to tell them about the situation and the receptionist on the following day was quite rude and short though I was being very kind and grounded about it and I was just asking for a solution. He kept avoiding giving me something actionable so I asked more follow up questions asking for action and we ended the call with him saying that he doesn't know he wasn't there but that he'd write a note for the shift provider and the provider I saw It's been two days now and still crickets. I wish I went somewhere else instead, and now I'm in a pickle of wondering if I need to pay for yet another appointment somewhere else. I'm not sure how much this apt will cost but it will probably infuriate me if it costed a lot because I didn't get past the diagnostics and didn't actually get treated

The patient in the waiting room was more helpful than the receptionist. We called ahead and only…read moreever got an automated phone system. They wouldn't see our son with out a prescheduled appointment. Which with children you don't always have the option to schedule ahead of time because they may have an accident that you didn't see coming. Our insurance covers this clinic so it was not convenient to be turned away because they didn't want to see him without an appointment. This happened last year so things may have changed and walk ins might be welcome now. I wish that I could have reached the receptionist to confirm before we made the drive, the automated system made this impossible. I hope this is helpful to anyone who needs last minute care. As for the care provided here I cannot speak to that because we didn't receive care here. So perhaps look to reviews of those who have received care at this location. Also I want to clarify the way the clinic is structured is not the receptionists fault, she is merely employed by this clinic. It would be wise to structure more flexibility for care options and walk ins in certain cases. I hope this helps someone. Oh and to the kind patient who looked up nearby urgent cares the world needs more people like you, Thank you for your help and kindness. I doubt you will ever see this but hopefully you keep up the good work! You were the glimmer to a hard day.