Show care and concern. Friendly. Thorough. In for…read morerespiratory infection, Covid concerns. Not afraid to send you to a specialist when you need one.

The doctor here goes above and beyond for each patient who walks through the door. I know this both…read moreon personal experience and as a medical assistant student in spring 2019.

Outstanding care and follow up. From scheduling on line day…read morebefore to insurance verification during scheduling process to in person exam, diagnosis and treatment plan.

I called before I went, the receptionist was very helpful and understanding about my situation…read more The nurse was very friendly and helpful. The doctor, Johnston was very nice and knowledgeable and caring about my symptoms. Thank you so much for taking care of me!

Everything went well. I have now used all services of This…read morelocation several times and a have been very satisfied each time. The wait has never been close to as long as they quote, the staff seem to treat with care but are not shy about asking probing questions to get the Most accurate assessment of your situation.

I was told from the front desk that they accept blue cross blue shield. Found out after getting the…read morebill they do not. Now I have a 600 dollar bill for a 10 minute visit for strep throat. Really upsetting and unprofessional of this business. I would have gone to ANMC instead if I knew or another urgent care that takes it. A simple "no unfortunately we do not accept blue cross blue shield" would have been enough. I have worked in customer service for over 20 years. It's very simple to be honest with your patients. Also 600 seems a bit excessive for just a test

Appointments are useless! Made an appointment for my Daughter, when I checked her in they told me…read moreshe would be behind the walk in's. I asked what was the point of an appointment then. Apparently, the function of an appointment here is to collect the medical information. I would just show up and not make an appointment.

Went in to get care for my wife. He ankle was swollen severely and she was in incredible pain. We…read moredidn't have time to find her insurance information when we left the house and the clinic closed in an hour. The front desk lady was quite rude to myself and my wife and we were denied care because we didn't have the insurance information on hand. Never returning and do not reccomend to anyone else.

My husband came in to get his new tattoo checked out. We'd been traveling and it wasn't healing…read morecorrectly. The doctor made a series of inappropriate, judgemental comments: "Well, my advice to people with tattoos is, don't get them." He also implied that we might need to get HIV tests and that all tattoo parlors are unclean. We have known our artist a long time, he's been tattooing for 20+ years, we both have other ink from him that had no issues (I had a similar tattoo, same size, same place done the day after my husband's which healed beautifully). At one point, my husband had enough and said," you make one more judgemental comment and I am asking for a different physician." The rest of the staff was perfectly friendly and professional, but the dr. Really ruined it for us. Find another place to go.

Great experience! Here on vacation and wife had terrible cold that kept getting worse. They were…read moreable to see us right away (on July 4 no less) when we called. Dr was very knowledgeable, friendly, and very helpful. Office staff was really friendly and helpful too. I highly recommend if you need urgent care in Anchorage.

I'll start by saying, I have been to AMS Urgent care a handful of times and have always had a great…read moreexperience with the front desk staff. They are professional and kind. My most recent trips I worked with Doctor Elizabath Clawson and she has spoiled the experience for me. I likely will not be returning again. I went in, knowing what was wrong with me and looking for a urinalysis to confirm so I could be medicated. Before the testing was even complete the Doctor, rather matter of fact, diagnosed me with two things that were completely outlandish. Once the 1st round of testing came back she was confirmed to be wrong. Then she again diagnosed me with another issue that was outlandish and urged me to go to the ER. Days later testing came back and what I knew to be the issue was the issue. If I hadn't met her one time previously and learned how she behaved I would have been scared to death and in tears. A doctor is supposed to be supportive with the goal of achieving care rather than the goal of sparking fear and diagnosing with no solid facts or evidence. She told me I was pregnant before a test was even complete. I was not pregnant and that shouldn't be the go to prognosis when a woman is in pain.

AMS is my go-to urgent care clinic. Everyone there is super nice and friendly. The doctors and…read morePA's are very thorough, knowledgeable and helpful. I recommend going to them before the ER if it's not a life threatening condition and you want to be seen in a timely manner.

Husband was pulling half the deck off, and stood on a rusty old nail. We went to Urgent Care on…read moreJewel Lake Road, because it used to be very local to us. It's a small office, cosy. The nurse receptionist was very pleasant, took husband's details, and took him back immediately. I was invited to go with him, which I most assuredly wanted to do, and see him get a needle in the arm. She examined the puncture wound, after taking all of his vitals. She was very fast and efficient. I expected to have to wait for a doctor to come in, which is kind of standard in any doctor's office, in my experience. The doctor was there within a few minutes, and he had a good sense of humour, which I liked. He told husband to rest the foot, and keep his weight off it. ( "that ain't happening" I muttered under my breath) He also said that tetanus isn't in Alaska. I found that curious, and I googled it. So whilst it's rarer up here, in my opinion, I would venture forth that if anyone was gonna get it, my husband would be the one. He's quite an unlucky fella. Anyway, the tetanus booster shot was prescribed, and the doctor left the room. Seconds later, the nurse came back in, and administered the shot, and put a bandaid over the puncture wound. No antibiotics were prescribed at this stage, however she said they'd be in touch in two days to make sure it was healing well, and to contact them should any signs of infection become apparent. We were in and out within 20 minutes. Now yes, this is a smaller office, and I personally prefer it, due to how speedily we were seen. I had a wait of over 2 hours when going to the one where REI used to be. That one is large, with lots of receptionists, and we had to wait in the car, till we were called into the building for an examination. I prefer this small office approach.

Despite it's modest appearance next to a Chinese restaurant in a strip center, I had a very…read morepositive experience. Went in after testing positive for Covid to get a Paxlovid prescription. Friendly front desk got me started. After filling out forms and a reasonable wait time I was seen by a very capable and knowledgeable nurse practitioner. She gave me the Rx and also lots of important information about the drug and Covid. Rx was sent promptly to the pharmacy.

Every time I've gone here I've found the providers, the docs, to be outstanding. They listen, share…read moregood health info as well as which lab is best and best way to find my results. The providers are awesome.

I paid for a medical card and they took my money and didn't issue the card. Stay away from this…read moreplace

If you genuinely need some medical attention soon, just go to the ER in providence. I brought my…read moremom here 1/31/26, she wasn't breathing well all night and got no sleep. By the time I brought her to Primary Care Associates she was barely able to stand up due to her restricted breathing. They say there and asked a million questions about insurance rather than helping her. Then told her to go sit and wait, we had to leave due to the severity of her breathing. This place is not helpful, and medically neglectful. She was dismissed and ignored. 10/10 do not recommend.

Is it possible to award a negative number of stars?…read more Frankly, I surprised that Dr. Bruce Kiessling is allowed to run a medical clinic. I'm even more surprised that he is allowed to remain a doctor at all, much less an "award winning" doctor. I made the mistake of declining a flu shot. Background: I've been unhappy with the clinic I've been using for the past 5 years. They seem to have a revolving door at the doctors entrance, being unable to keep quality doctors on staff. A co-worker recommended the doctor he had used for a number of years, Dr. Bruce Kiessling. The PCA clinic did the usual new patient stuff, had me filing out forms, asking me questions. Since I was going to be paying for the visit out of pocket and was simply wanting to get established as a new patient, I turned down their offers for multiple (and undoubtedly, expensive for me, profitable for them) "add-ons", including a flu shot. When Kiessling came in, he told me that I had "failed" his "IQ Test" (I had turned down the flu shot), telling me that I was stupid, that he wouldn't have me as a patient and all but ordering me out of his clinic. Had any of his staff treated patients (or would that be 'surfs') that way, he would have undoubtedly fired them. But being 'god' in this clinic, Kiessling can apparently ignore any sort of code of professional conduct and none dare challenge him.