I'll start by saying, I have been to AMS Urgent care a handful of times and have always had a great…read moreexperience with the front desk staff. They are professional and kind. My most recent trips I worked with Doctor Elizabath Clawson and she has spoiled the experience for me. I likely will not be returning again. I went in, knowing what was wrong with me and looking for a urinalysis to confirm so I could be medicated. Before the testing was even complete the Doctor, rather matter of fact, diagnosed me with two things that were completely outlandish. Once the 1st round of testing came back she was confirmed to be wrong. Then she again diagnosed me with another issue that was outlandish and urged me to go to the ER. Days later testing came back and what I knew to be the issue was the issue. If I hadn't met her one time previously and learned how she behaved I would have been scared to death and in tears. A doctor is supposed to be supportive with the goal of achieving care rather than the goal of sparking fear and diagnosing with no solid facts or evidence. She told me I was pregnant before a test was even complete. I was not pregnant and that shouldn't be the go to prognosis when a woman is in pain.

AMS is my go-to urgent care clinic. Everyone there is super nice and friendly. The doctors and…read morePA's are very thorough, knowledgeable and helpful. I recommend going to them before the ER if it's not a life threatening condition and you want to be seen in a timely manner.

Great experience! Here on vacation and wife had terrible cold that kept getting worse. They were…read moreable to see us right away (on July 4 no less) when we called. Dr was very knowledgeable, friendly, and very helpful. Office staff was really friendly and helpful too. I highly recommend if you need urgent care in Anchorage.

Outstanding care and follow up. From scheduling on line day…read morebefore to insurance verification during scheduling process to in person exam, diagnosis and treatment plan.

I go to AUC to get a prescription for Libre 2 a glucose monitoring system, when the prescription…read moreexpired l went back and Dr. Brown set up the prescription and charged me for the visit and I was on my way. l picked up the device at Costco and applied then sensor but my phone app did not work. I called the manufacture and they told me the device was a Libre 14 not a Libra 2. l went back to AUC and was given the correct prescription. l pay for this out of my own pocket as the VA does not cover it (my cancer and diabetes are because of Agent Orange Exposure) Well the wrong prescription cost me $88 and l talked to the Dr. about reimbursement for the incorrect prescription and he said his boss said no, at which point time I said he should pay me himself and he said his boss would not allow it. What is ironic about all this is when he just finished writing the wrong prescription for me he told me how he disliked the VA and encouraged me to have all my medical needs provided by them... l am contacting the Alaska Medical Board and trying to get the money from him at court.

I have had good experiences with this place. I personally have been treated here once. May 2022. I…read morehad been congested for 5 days so I went in at about 5pm. There was an hour wait. Waited a little over an hour. Once I got back to the room the assistant asked some questions and then The doctor came about 5 minutes later. He said that it takes about 10 days to really tell if it was a sinus infection. He said they used to prescribe antibiotics without knowing if it was bacterial or viral infection. They were just over prescribing antibiotics for things like this so they wait 10 days. So he sent us to Walmart and I got a generic nasal spray that you take once every 10 hours. The Flonase you can only take 72hrs and if you take more you get rebound congestion. I only had to pay my copay and was on my way soon after. They called me a few days later to check in on me. At that time I thought it was getting better. Now it has been a week since I went in and I'm still very congested to I called them. They gave me an antibiotic prescription without having to go in again. Overall the people working that I saw were great, front desk lady is efficient and helpful, doctor was nice. The place is pretty dated looking, far from fancy or new. They say it depends on the day and they never know how busy it will be. Sometimes they have a line of people when they open sometimes not. You can always call ahead and see what they wait it. By the time I went into the dr. Office it was a two hour wait. I'm just hoping to antibiotics work and if they do I should be better in 2 to 3 days. As I'm writing this it will have been day 12! Finger crossed!

Very responsive to online queries and requests. Professional and Dr Beck is very attentive to needs…read moreand straight to the point in addressing medical issues.

I don't think the doctor Gaskill cares me/ patient. She left the room and next time the nurse came…read moreand she told me you are done..... I need some recommendations for the new doctor!

Quick and knowledgeable! While I was there, a man walked into the waiting room and began berating…read morethe woman at the front counter and she kept her composure and handled it with kindness and patience until I had to step in and make him leave. She deserves a raise for her patience with him!

Usually get seen quickly but not always. Dr. and staff are typically on point. Sometimes, the wait…read moreis a very long while, over 4 hours one time.

When I first walked into the building it was clean and the staff was friendly. I was taken back…read morewith in 5 min and seen with in ten min and I was the last patient of the day. Needless to say she was running in time. I saw Tara Wood P.A. and let me just say it was hands down my best experience with a a medical office since my move here in 2019, maybe ever I. A family Practice. She was so kind, understanding and I felt that she really listened to me and heard what I was saying. She worked with me to discuss options and a plan of action. She was exactly what I was needing and looking for.

From the owner: Arete Family Medicine - Anchorage is a new practice providing a variety of services for your entire…read morefamily, including women's health, men's health, pediatrics, and general medical care.

Show care and concern. Friendly. Thorough. In for…read morerespiratory infection, Covid concerns. Not afraid to send you to a specialist when you need one.

The doctor here goes above and beyond for each patient who walks through the door. I know this both…read moreon personal experience and as a medical assistant student in spring 2019.

I had a sleep study on June 26, 2023. I did not get an invoice or bill for a year, and when I did…read morefinally get a statement, it showed that only my primary insurance had paid, and they wanted me to pay a balance of $141.28. I called and the Anchorage Sleep Center, and the lady I spoke with said to "tear up that bill and she would bill my secondary". Several months went by, and in January of this year (2025), I got the same statement showing I still owed $141.28, so I wrote a check for that amount. Unfortunately, after I mailed the check, it dawned on me that my secondary still had not paid. So, I called the Sleep Center, and the lady said "I will call you back tomorrow or no later the next day" - well, after a month and a half I still had not received a call. But of course, my check was cashed! During this time, I called my secondary insurance, and they said that they had requested (twice) the original EOB from ANC Sleep Clinic showing what my primary insurance paid, but they never received it, and according to them, I "didn't owe them anything". On March 30, 2025, I sent the Anchorage Sleep Center a letter requesting a refund. I also sent them a copy of my primary insurance's EOB, as well as a copy of my secondary EOBs for this date of service, the statement they sent me from January 2025, and a copy of my cashed check. Again, I have not heard back from them. Not a phone call, a refund check, or any correspondence of any kind. It seems like their billing practices are to lie and then hide, and clearly, they aren't doing their jobs with regards to submitting claims correctly or in a timely manner. I have requested a refund from ANC Sleep Center for the money I paid ($141.28) since it clearly wasn't my fault that THEY didn't submit the claim properly nor in the time frame agreed to in their contract with Blue Cross, and because I didn't owe anything. I didn't even know that this was an issue because they did not send me a statement or call me, if they had, I could have followed up with Blue Cross to see what the problem was. I could have easily printed off an EOB from my primary insurance and submitted it to my secondary myself if I had known. I realize that $141.00 isn't a lot of money in the scope of everything, but the way I was lied to and the fact that obviously they did not do their job, and then just took my check and ran with it is very frustrating. Since all of this has come to light, I have read the patient reviews for this company, and it seems like there is a pattern here of lame billing practices. I would stay away from this Sleep Center, if they can't do the minimum and return calls or file claims properly, and clearly can't resolve these issues either, then it reflects on the whole company!

I don't understand how they have been rated so low. Both of my sleep studies went well. The staff…read morewere wonderful. I have no issues on how I was treated. I recommend them. I was referred to ProCare to get my CPAP machine and was treated great. I am scheduled my follow up with ProCare and I expect all to go well.

Need to hire better medical receptionists with better attitudes, I came in since my calls were…read morebeing ignored and they wouldn't give me a chance to speak but instead put me on hold twice, it was faster to drive in before they answered the phone-- That's terrible, I walked in while hanging up the phone. -- Then they still refused to help me and said "They'd call me back" I was merely trying to FOLLOW UP since the provider had called and asked for a call back, frankly NO MY PAIN HAS NOT GONE AWAY I really wanted to give them a piece of my mind, it wasn't even busy there was two receptionists and one patient being checked in.

My daughter was not feeling great on Sunday so I looked on the preferred provider list for Aetna…read moreand this was the nearest urgent care clinic. When we arrived there were two other patients in the reception area waiting to be called back. After about 20 minutes of paperwork she was taken back to do her vitals then shown to an exam room to wait for the doctor. When I say wait I do mean wait. We checked in at 10:40 am the doctor walked in the room the first time at 12:42 pm. She was very efficient and had a good repoire with my daughter. While the staff is friendly the overall time spent at the clinic made my already grumpy and sick teenager grumpier which in turn got me grumpy. Not sure if they can beef up and have two doctors on staff over the weekend but wow...that was a long time to be seen.