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    Providence Place at Ingleside

    2.8 (4 reviews)
    Open Open 24 hours

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    16 years ago

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    CareOne at Redstone - What restaurant serves you food that is burnt

    CareOne at Redstone

    1.4(10 reviews)
    9.6 mi

    Our experience with CareOne at Redstone was nothing short of wonderful. My 89 year old father…read morewas on the rehab floor, and subsequently moved to longterm care floor. From the nurses, to the CNAs, to the aides, to OT and PT........everyone was amazing. The entire staff of the facility took very loving care of Dad. Always attentive, as he was a fall risk. Always accommodating to his needs and requests. Always respectful, even when he was in his cranky moods. This once curmudgeon of a man very quickly became the sweetest, smiling, happy guy.......I attribute 100% to the staff at Redstone. The facility was very clean and well maintained. Special shout-out to the busy administrators -- Hands On Every day! What's not to love with Redstone! Dad loves it......and we, the family, do, as well. Bitsakis Family!

    This place is horrendous. The bad staff makes the good ones look bad. Food is always cold. The…read moretemperature in the building is freezing.They don't know how to regulate it.No one goes outside of what they're tight little restrictions around their job duties are. Simply awful. Feels like a jail.

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    CareOne at Redstone - If you was at a restaurant would you eat at this tray if not why should I have to accept this tray like this for a meal. I rather starve

    If you was at a restaurant would you eat at this tray if not why should I have to accept this tray like this for a meal. I rather starve

    CareOne at Redstone - And this is all what they want me to eat i will not eat from a dirty tray

    And this is all what they want me to eat i will not eat from a dirty tray

    CareOne at Redstone - Look at this this menu it doesn't tell me what I am eating it tells me all my don't and some allergies

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    Look at this this menu it doesn't tell me what I am eating it tells me all my don't and some allergies

    The Wellington at Springfield

    The Wellington at Springfield

    3.7(3 reviews)
    6.6 mi

    I live in California and a good friend recently died while living at Wellington and I belattedly…read morelearned that I was the executor of the will. They way I learned is that "Betsy" a Wellington manager went into the apartment and dug through piles of junk and papers to find the important legal documents. And that was just the beginning of her efforts which included moving, cleaning and contacting people. Who does that, based on loyalty and a dedication to the care-taking profession. I am so appreciative of the efforts of the Wellington team AFTER their tenant was gone. I know that nobody picks a retirement home based on what happens after death, but they should because that period is very stressful and time critical. As a surviving party, the support of Betsy and her staff was priceless and deserves my highest praise.

    I would not recommend this facility for several reasons, one of which is based on the inability to…read morecommunicate information in a timely manner, regarding the wellbeing of family members entrusted to the care of this facility. Our family member was a resident in the memory care unit of the Wellington for a brief period of time, approximately two months, and we can only share our experiences during this time, and it may be different for other residents and their family members. Our family member had one private aide upon entering this facility, which we had to increase to three private aides to ensure their safety, proper care and assistance with daily tasks. Our family member endured repeated falls while under the care of this facility, several of which required further care and assessment at a local hospital/E.R. The initial tour presented as a positive, thriving, fulfilling environment that would promote care and comfort for residents experiencing this debilitating illness, which was not our family's shared experience. We did not witness shared programming or exercise activities in any of the community areas with residents, to promote wellness of mind or body. When our family made inquiries, requested clarification on specific situations, or requested meetings, there was consistent delayed responses that our inquiries had been forwarded to the appropriate staff, which only added to the lapse in time while waiting for responses. Each situation that came up, when inquiries were made by family members, they were responded to by either tasking us with further steps that we needed to take or accusations, but no accountability or action from the facility or offer of support for families. We understand that this disease/illness can present such varied needs, as it is as different as each individual afflicted, it is an unpredictable illness, but when your family member is having falls almost daily/weekly, or that they are consistently left in wet clothing or wet bedding, you do have questions/concerns or inquiries. We understood the needs of our family member who was a resident at this facility, which is why we also hired private aides, and did not task the facility with the full responsibility of our family member's needs, care. Again, each situation is different, needs are different, and this was our experience during this brief stay, which may not be shared by current residents and their family members. Our family member did not have a positive experience, we did not have a positive experience, while entrusting our family member to the care of the Wellington and their staff, and we feel they failed at their tasks that were presented at the onset of our initial inquiries regarding residency. We had the same expectations of this facility and staff that we demanded from ourselves, and we feel that this facility did not live up to the task, bordering on neglect. Staff was not properly trained in daily care, hygiene or cleanliness of resident and their living space. Many times our family members were tasked with the cleaning of this shared room. Staff was not properly trained in how to communicate detailed information regarding residents, how a residents overnight went, how their meals were received, did they eat, or how to communicate with the residents who were at different stages of Dementia. We received several reports of residents who were "yelled" at, not treated well, with dignity and respect that they so richly deserve. It is extremely scary to think that our elderly are treated in such a manner by others who are supposedly trained in this field, lacking compassion, respect and the elderly are completely shrugged off and set aside, sometimes pumped with a sedative recommended by staff, to keep them from displaying their own unique personality. It's sad to think that this is the way of the future regarding eldercare.

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    The Wellington at Springfield
    The Wellington at Springfield
    The Wellington at Springfield

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    Providence Place at Ingleside - retirement_homes - Updated June 2026

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