lengthy wait time, exam less than 2 minutes, lots of labs, no results. without knowing anything of…read moremy lifestyle or medical history I was instructed, via patient portal posted close to a year later, to take aspirin and don't eat junk food. being GF, having a soy allergy I don't eat processed food (junk), with the inflammation the RA and neuropathy causes and type2 diabetes, I don't eat sugar. If he had looked at my medical records, he would have known my nephrologist had taken me off of aspirin a year before as my CKD was at stage 4. He didn't question my being celiac, when or how I was dx or anything else. As instructed to bring in for my appt all my illnesses, doctors, notes and dates. I did; he didn't take the time to even look. I had to cancel a f/p appt because I had CABG 4+. I have to agree with another review I read...take it for what it's worth!

I have had a wonderful experience here with Dr. Call. He is a good man and I trust his medical…read moreopinion. He did a great job helping me to feel better and overcome some issues I was facing. He worked hard to really understand what I was going through and how I was feeling. He answered all of my questions. The office itself is always very busy. But the staff has always been polite. I would have given them 5 stars, but sometimes they can get backed up quite a bit. One time they got behind by about an hour or so which was kind of annoying. And they are usually booked out a good 6 weeks. I do appreciate that they have a lab in the building, so if you ever need blood work done, it is right there. Overall, I will for sure be going here for all my rheumatology needs.

I went to the Orem Community Hospital Emergency Room yesterday morning at the request of my dentist…read morebecause I have a severely infected tooth, a visibly huge and swollen cheek, and so much pain, OTC meds weren't touching it so I was forced to take my back pain meds (which still didn't take the pain away,) as well as a fever of 103.4 earlier in the morning. My dentist thought I should go to the ER for IV antibiotics for fear that my tooth infection had turned into something much more serious because the antibiotics he gave me weren't working. The admitting person was a sweetheart as was the male nurse; both compassionate, empathetic, and kind. The doctor came in and made me feel foolish and idiotic for going to the ER for 'simple' tooth pain, actually pulling faces at the mention of a dentist sending someone to the ER, and rolling her eyes. THEN, when she seemingly, finally decided to figure out exactly what was going on, she sat down in front of me and said, "Hon, tell me what is going on. How did this happen?" All I could think was, are you serious?? I mean look at my ginormous, pink cheek, lady!! She talked to me as if I were a child and was extremely condescending. I just felt stupid and wanted to leave and go to a different ER but I had an IV at that point (for blood tests, mind you, not antibiotics). Then she sent me in for CT scans of my face to make certain that the infection hadn't spread anywhere dangerous, finally taking my issue seriously. She didn't give me the IV antibiotics for the severe infection, she simply 'upped' my antibiotic (from the one the dentist gave me) to a stronger one. How hard would it have been to simply give me even just a injection of stronger antibiotics?? Or better still, through the IV that was already in my arm?!? Then, she numbed my tooth to take away some of the pain, which it did, for about 30 minutes when the pain came back with a vengeance. I feel like the doctor didn't like being told what to do from a measly dentist, or God forbid, me, and didn't do the antibiotics out of sheer stubbornness and pride. No, I did not go to medical school, I am not a doctor and will not pretend to know how to heal someone in the way a doctor can. I do know my body and knew something was wrong. I also know empathy, which this doctor didn't seem to posses, nor, really, did the female nurse who just acted like it was an inconvenience for me to be there. I went to this ER with the hopes of having some relief from my pain and severe infection. I left feeling stupid for going in the first place. There was no empathy, compassion, or even patience from this doctor. I know there are other doctors working at the Orem Community Hospital's ER, some with likely more empathy than was shown me, but I will *never* chance that again. I will drive the extra several miles to AF Hospital's ER where they are kind, respectful, and even humble enough to listen.

I had a Carpal Tunnel surgery done at this hospital. They asked me if I had they copay which was…read more$350. I said no. Instead of getting payments set up right then they did the surgery. They didn't ask after either. I got a statement in the mail with a paystub and a return envelope. I made a payment(what I could). I am on social security with no other income. The next month I got another statement, made the same payment, did this for 4 months then SLAM. They SLAMMED me into collections for the rest. No notice to call, no call, nothing said letting me know the payments I made were not good enough or that I needed to call, nothing just SLAM me into collections, granted my fico score is in the toilet anyway and I don't care because I pay cash for everything. I will never use this facility for anything ever again.

It was snowing outside and there was an accident right near the office. I did an illegal u-turn to…read moretry to get to the office for my appointment. I walked in at 11:26. My appointment was at 11:15. I was told I would need to reschedule because there's a 10-minute window. I've been coming to this for over four years. I'm extremely disappointed that right before Christmas I was turned away for being one minute outside of that window. I needed a RX refilled before I travel. I've left a message to see if they're going to be able to fill my prescription or if I'm going to have to go off of it cold turkey which I'm not supposed to do. In the past I've been happy with this office. The receptionists are nice and I've had good experiences with the doctor, PAs and NP's. That's why I found it so surprising that I was sent away for being 1 minute outside of their window

I had a VERY good experience at this office today! Dr…read more Sharp wasn't available, but I saw his NP Jennifer Jenkinson. She listened & addressed all of my concerns, and finally diagnosed me properly! Their office staff were also super friendly, including the guy who took my vitals. I will definitely be going back to Jennifer as my Primary care physician!

Labor and delivery unit- Nurses Pam and Steffanie were beyond amazing. So kind, so helpful and such…read morebeautiful hearted women. Made my labor experience worth remembering. Pam even came to see my baby and I in the mom/baby unit to send us love and made my day. Such a sweetheart!! Mom/baby unit- nurses Elise and Alexa were the most amazing nurses I've ever experienced. Most amazing human beings ever. I'm so glad and grateful to have them taking care of my baby and I. Much love and blessings to those beautiful ladies I definitely recommend going there for labor and delivery and have them on your team! I hope they all get the recognition they truly deserve and earned

Incredible care! Kind professional staff and personable. First time I had an Iv that didn't hurt…read more Great nursing staff. Amazing orthopedic Dr Ritchie. His kindness put me at ease. I feel thankful for their care and I am glad they are close to home. They treated my husband with respect which I appreciate. He is my support and they kept him informed.

If I could leave 10 stars I would! I've been having issues for months with my mouth, jaw, and ear…read more I've been to the dentist, doctor twice, and chiropractor three times. I just kept getting the run around and no one could figure it out. Dr. Christensen (I think that was his name) figured it out in 2 seconds!! HALLELUJAH he explained everything he was doing and gave me great after care instructions! 20/10 recommend!

I was referred to Dr. Ryan for a root canal for my son, who is autistic. Everyone treated him…read moreexceptionally, from the front office, assistant, and Dr. Ryan. My son felt very comfortable there and he had a great experience having his first (and I hope only) root canal. Thanks to Alpine Endodontics for taking care of someone with special needs so thoughtfully!

It's good in some ways and needs improvement in others. The layout is easy to get around. They have…read morewagons by the front door with the wheelchairs, which is fun. The medical staff we get at the lab have always been excellent! Their phlebotomists are top notch for tiny children's veins and are so friendly and kind to my kids. It's the desk staff that could use some more training or people skills or something. The staff at the desk in the lab are always just slouched back in their chairs, don't greet you, don't know the answers to questions, and overall act like they don't want to be there.

My daughter has had a fever on and off for 5 days. Today she started complaining of stomach pain so…read morewe took her to urgent care where she tested negative for strep and they suggested we head to the ER for x-rays and a urine test to rule out appendicitis or a UTI. The ER is very clean. It's about a year old. It's your typical hours long wait time after you get triaged to get a room. Everyone we've encountered has been really friendly and good with my daughter. They' all have offered us a snack or drink. X-rays went well and the exam room was decorated cute and clean. Underwater themed. The technician was friendly and gentle with my daughter. The only thing I didn't appreciate is the Covid tested my daughter without asking and that has never happened to us before usually it's asked first. Plenty of parking.

My wife came here for a problem with her lips causing her burning and discomfort. The doctor…read morefigured out what was wrong, when others couldn't and gave her a treatment plan that actually healed her. One thing to note, our experience is that if you come late in the day then you will be waiting forever. Set your appointment early to get in close to your appointment time.

Took daughter in for unexplainable rash. Dr. Edwards was fantastic! Courteous and professional, he…read morelistened carefully before diagnosing her condition, asked clarifying questions and then give us a treatment plan. He also reviewed each prescription to make sure we understood the reason for prescribing them. We were seen within 10 minutes of arriving and completing our paperwork and done with our appointment within another 15 minutes. If you're in the market for a dermatologist, look no further.

Dr. Johnson is simply the best. Super pleasant demeanor and very professional and effective at his…read morework. The staff is equally friendly and helpful. Very professional. I would highly recommend Riverside to anyone I know.

Everyone was friendly and professional. The doctor is very personable and knows what he is doing…read more I will definitely recommend others to him.