Easy peasy to go in and do my Amazon return! No complaints here! The people working there are…read morepleasant, and fast.

I had a very disappointing experience with the UPS Store in Salinas due to a lack of knowledge…read moreabout the shipping services they offer. The day before my trip from California to Pennsylvania, I called to confirm that I could drop off my live leopard gecko for overnight shipping. According to UPS policies, certain live animals, including non-venomous reptiles, can be shipped through approved services. I had already purchased the shipping label, had the proper packaging, and had documentation from the reptile shipping company confirming that the shipment was authorized. My main interaction was with the manager at this location. He repeatedly told me that the shipment could not be accepted and insisted it was a USPS shipment, not UPS. I explained multiple times that it was a UPS label and shipment, but he continued to tell me otherwise. The way the conversation was handled made me feel like I was being dismissed rather than listened to. I also called the other Salinas UPS Store location for a second opinion and was simply told they would not accept it. Because I was told the shipment would be refused, I had to contact the reptile shipping company directly. Thankfully, they were extremely helpful and arranged for someone to pick up my gecko from my home. Unfortunately, the pickup didn't occur until around 6:00 PM, after the cutoff time for overnight shipping, causing an unnecessary delay and additional stress right before my cross-country trip. Fortunately, the next day, while I was already in Pennsylvania, the shipment was picked up on time and my leopard gecko arrived healthy and safe. This entire situation could have been avoided if the staff were properly informed about approved live animal shipments through UPS. I am grateful to the reptile shipping company for stepping in and resolving the issue, but I was very disappointed by the misinformation I received from this UPS Store. ------------------------------------------------------------------------------------------------------ Accepted and Prohibited Live Animals This is a comprehensive list of live animals accepted for transportation. Shippers are prohibited from shipping any animal not listed here, and all other live animals will not be accepted for transportation. The following live animals are accepted for transportation unless poisonous, venomous, and/or a Threatened or Endangered Species. Amphibians (All): Examples: frogs, salamanders, toads Cephalopod (All): Examples: squid, octopus, nautilus Crustaceans (All): Examples: crabs, crawfish, lobsters, shrimp Fish (All) Insects (Limited to beneficial insects only): Examples: bees, butterflies, crickets, lady bugs Mollusks (All): Examples: clams, mussels, snails Reptiles (Limited to the following): Lizards: Examples: chameleons, geckos, iguanas, monitors, flying dragons Turtles: freshwater turtles (except: snapping turtles), land tortoises, sea turtles Snakes: non-venomous (contract only) Arachnids: non-venomous spiders, contract only Worms (All) Right off there webstite https://www.ups.com/us/en/support/shipping-support/shipping-special-care-regulated-items/prohibited-items/plants-and-animals

I love this place!!! The workers are so friendly and they provide great customer service!! Hannah…read moreis great and she is very friendly. Definitely recommend coming here!!

Full service water store, with the option for healthy Alkaline water!!! while I was waiting for my…read morewater , I got 2 scoops of the Mariannes ice cream. This ice cream is locally made and with so many unique flavors, the owner Tiffany offered multiple free tasting samples. They also have local Gizdich Ranch pies freshly delivered 2 times a week, dutch apple is my favorite, yummy .

Mailbox service and packages in mail boxes service. After hours entry with key and mailing…read moreavailable on site. Need id to set up a box. Great value for the money. Efficient assistance while there.

Amazing customer service from the moment I walked in! I needed a document notarized for work, and…read morethey helped me right away. The staff was very friendly, the wait time was minimal, and I didn't even need an appointment. Super convenient experience!

I've been in there a few time and Alway have received good service. I've also been to 2 other Ups…read morestores but UPS in Salinas California on Constitution is by far the best . Great employees, always ready to help, I really recommend this Ups for your mailing needs . They have a few notarized personal. I don't remember the gentleman's name who helped us with getting papers notarized . He was patient with us , he was knowledgeable, and kind . Thank you Sincerely LupeAnn Ramirez

I called this UPS Store location before a cross-country move to confirm whether I could drop off a…read moreprepaid overnight shipment containing my live leopard gecko. The shipment was properly packaged, had a UPS label, and was authorized through a reptile shipping service that specializes in legal live animal shipments. Unfortunately, the employee I spoke with immediately told me they would not accept the shipment. The conversation was very brief, and there didn't seem to be any effort to verify the shipping requirements or policies before giving me that answer. Because both Salinas UPS Store locations told me they would not accept the package, I had to make last-minute alternative arrangements through the reptile shipping company. Thankfully, they were able to help, and my gecko ultimately arrived safely and healthy in Pennsylvania. I understand that live animal shipments are not common, but I would encourage staff to become more familiar with UPS-approved shipping services and policies so customers can receive accurate information. This is from the UPS website Accepted and Prohibited Live Animals This is a comprehensive list of live animals accepted for transportation. Shippers are prohibited from shipping any animal not listed here, and all other live animals will not be accepted for transportation. The following live animals are accepted for transportation unless poisonous, venomous, and/or a Threatened or Endangered Species. Amphibians (All): Examples: frogs, salamanders, toads Cephalopod (All): Examples: squid, octopus, nautilus Crustaceans (All): Examples: crabs, crawfish, lobsters, shrimp Fish (All) Insects (Limited to beneficial insects only): Examples: bees, butterflies, crickets, lady bugs Mollusks (All): Examples: clams, mussels, snails Reptiles (Limited to the following): Lizards: Examples: chameleons, geckos, iguanas, monitors, flying dragons Turtles: freshwater turtles (except: snapping turtles), land tortoises, sea turtles Snakes: non-venomous (contract only) Arachnids: non-venomous spiders, contract only Worms (All) https://www.ups.com/us/en/support/shipping-support/shipping-special-care-regulated-items/prohibited-items/plants-and-animals

Yesterday was the first time for me renting an storage unit and The Assistant manager Jeremiah make…read moreit super easy and clear for me,Thanks for the awesome service

Alma was very thorough and helpful to find the right-sized unit for our needs. She made it very…read moreeasy to get a unit.

People are friendly. very knowledgeable and I recommend. so many different products easy way to…read morereturn Amazon and UPS packages.

Frustrating experience at this UPS store...the girl who helped me never smiled once and gave off…read morethe vibe that she dislikes her job. To be fair, she does have to ask customers for $1 if ANY amount of tape is needed on a box - I'm sure she takes a lot of heat from customers who disagree with that ridiculous policy. I had to get my box sent off so I didn't have time to find another store. I told her to tape it up, I'll pay the $1. I pull my card out and am told "Oh sorry, we have a minimum purchase required for credit/debit cards "

5 starts for Samantha!! She was so kind and helpful!!…read more Would highly recommend anyone in the area visit this location

Fast service. Accurate service. Very professional. Clean environment. I will come back again.read more