Outstanding service and extremely reasonable fees. Friendly & professional services. I have yet…read moreto find a service they cannot perform.

Absolutely the worst customer service I've ever had. I emailed my projects to them and as I was…read moretelling her one copy each and before I could tell her double-sided the manager had already printed the project and then left the premises. I asked the girl to call the manager and explain what happened and then I need it double-sided but they were gonna charge me for the single-sided as well. Absolutely the worst experience the worst UPS store so far. They are not deserving of your business.

I had a very disappointing experience with the UPS Store in Salinas due to a lack of knowledge…read moreabout the shipping services they offer. The day before my trip from California to Pennsylvania, I called to confirm that I could drop off my live leopard gecko for overnight shipping. According to UPS policies, certain live animals, including non-venomous reptiles, can be shipped through approved services. I had already purchased the shipping label, had the proper packaging, and had documentation from the reptile shipping company confirming that the shipment was authorized. My main interaction was with the manager at this location. He repeatedly told me that the shipment could not be accepted and insisted it was a USPS shipment, not UPS. I explained multiple times that it was a UPS label and shipment, but he continued to tell me otherwise. The way the conversation was handled made me feel like I was being dismissed rather than listened to. I also called the other Salinas UPS Store location for a second opinion and was simply told they would not accept it. Because I was told the shipment would be refused, I had to contact the reptile shipping company directly. Thankfully, they were extremely helpful and arranged for someone to pick up my gecko from my home. Unfortunately, the pickup didn't occur until around 6:00 PM, after the cutoff time for overnight shipping, causing an unnecessary delay and additional stress right before my cross-country trip. Fortunately, the next day, while I was already in Pennsylvania, the shipment was picked up on time and my leopard gecko arrived healthy and safe. This entire situation could have been avoided if the staff were properly informed about approved live animal shipments through UPS. I am grateful to the reptile shipping company for stepping in and resolving the issue, but I was very disappointed by the misinformation I received from this UPS Store. ------------------------------------------------------------------------------------------------------ Accepted and Prohibited Live Animals This is a comprehensive list of live animals accepted for transportation. Shippers are prohibited from shipping any animal not listed here, and all other live animals will not be accepted for transportation. The following live animals are accepted for transportation unless poisonous, venomous, and/or a Threatened or Endangered Species. Amphibians (All): Examples: frogs, salamanders, toads Cephalopod (All): Examples: squid, octopus, nautilus Crustaceans (All): Examples: crabs, crawfish, lobsters, shrimp Fish (All) Insects (Limited to beneficial insects only): Examples: bees, butterflies, crickets, lady bugs Mollusks (All): Examples: clams, mussels, snails Reptiles (Limited to the following): Lizards: Examples: chameleons, geckos, iguanas, monitors, flying dragons Turtles: freshwater turtles (except: snapping turtles), land tortoises, sea turtles Snakes: non-venomous (contract only) Arachnids: non-venomous spiders, contract only Worms (All) Right off there webstite https://www.ups.com/us/en/support/shipping-support/shipping-special-care-regulated-items/prohibited-items/plants-and-animals

Easy peasy to go in and do my Amazon return! No complaints here! The people working there are…read morepleasant, and fast.

We have been coming here since the new owners took over, the new schedule is better now since they…read moreclose at 8. Started coming for the ice cream but we bought our first water jug a few months back and prepaid to make it easier for refills. New owners are very kind and always treat their customers like family!

Full service water store, with the option for healthy Alkaline water!!! while I was waiting for my…read morewater , I got 2 scoops of the Mariannes ice cream. This ice cream is locally made and with so many unique flavors, the owner Tiffany offered multiple free tasting samples. They also have local Gizdich Ranch pies freshly delivered 2 times a week, dutch apple is my favorite, yummy .

Amazing customer service from the moment I walked in! I needed a document notarized for work, and…read morethey helped me right away. The staff was very friendly, the wait time was minimal, and I didn't even need an appointment. Super convenient experience!

Mailbox service and packages in mail boxes service. After hours entry with key and mailing…read moreavailable on site. Need id to set up a box. Great value for the money. Efficient assistance while there.

The girls working there are always working hard and efficiently, my go to store for Amazon returns…read moreand printing

I called this UPS Store location before a cross-country move to confirm whether I could drop off a…read moreprepaid overnight shipment containing my live leopard gecko. The shipment was properly packaged, had a UPS label, and was authorized through a reptile shipping service that specializes in legal live animal shipments. Unfortunately, the employee I spoke with immediately told me they would not accept the shipment. The conversation was very brief, and there didn't seem to be any effort to verify the shipping requirements or policies before giving me that answer. Because both Salinas UPS Store locations told me they would not accept the package, I had to make last-minute alternative arrangements through the reptile shipping company. Thankfully, they were able to help, and my gecko ultimately arrived safely and healthy in Pennsylvania. I understand that live animal shipments are not common, but I would encourage staff to become more familiar with UPS-approved shipping services and policies so customers can receive accurate information. This is from the UPS website Accepted and Prohibited Live Animals This is a comprehensive list of live animals accepted for transportation. Shippers are prohibited from shipping any animal not listed here, and all other live animals will not be accepted for transportation. The following live animals are accepted for transportation unless poisonous, venomous, and/or a Threatened or Endangered Species. Amphibians (All): Examples: frogs, salamanders, toads Cephalopod (All): Examples: squid, octopus, nautilus Crustaceans (All): Examples: crabs, crawfish, lobsters, shrimp Fish (All) Insects (Limited to beneficial insects only): Examples: bees, butterflies, crickets, lady bugs Mollusks (All): Examples: clams, mussels, snails Reptiles (Limited to the following): Lizards: Examples: chameleons, geckos, iguanas, monitors, flying dragons Turtles: freshwater turtles (except: snapping turtles), land tortoises, sea turtles Snakes: non-venomous (contract only) Arachnids: non-venomous spiders, contract only Worms (All) https://www.ups.com/us/en/support/shipping-support/shipping-special-care-regulated-items/prohibited-items/plants-and-animals

Yesterday was the first time for me renting an storage unit and The Assistant manager Jeremiah make…read moreit super easy and clear for me,Thanks for the awesome service

Alma was very thorough and helpful to find the right-sized unit for our needs. She made it very…read moreeasy to get a unit.

Convenient location, can do my returns at the same time I grocery shop. The girls are nice and…read morehelpful, great service

People are friendly. very knowledgeable and I recommend. so many different products easy way to…read morereturn Amazon and UPS packages.

Had to use this location today to drop off an Amazon return (be sure to pkg yourself - I thought…read morethey did it for you). Anyhow, I was greeted right away and the gentleman behind the counter was very kind and helpful. Id definitely return to this location

5 starts for Samantha!! She was so kind and helpful!!…read more Would highly recommend anyone in the area visit this location

Never thought I'd need to rent a storage unit but the day finally came and I needed one fast. I was…read moresurprised how quick they responded with a quote and was super informative on what space they recommend. I had to clear out my garage so I went with the 25x10. When I went to drop off my things, I was really impressed with how clean the facility is, it looks brand new. Didn't see anyone around so that privacy while offloading was nice. I ended up having more room than I needed since the ceilings were much higher than I thought but still can't beat the price for the amount of space. Very easily accessible for big moving vehicles too, 10/10 would definitely recommend

Great location for our storage needs. Brand new looking units. Easy access, in and out. All…read moreconvenient access can be done from app. Great customer service and answers when needed to! Thank you.