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    PS Auto Glass

    3.7 (3 reviews)
    Closed 8:00 am - 2:00 pm

    Services - PS Auto Glass

    Auto mirror repair

    Auto mirror replacement

    Auto window repair

    PS Auto Glass Photos

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    Safelite AutoGlass

    Safelite AutoGlass

    2.5
    (25 reviews)

    They took 4.5 hours to complete service. What is the point of me making an appt for 11am when they…read moredid not start working on my car until 2pm?? The technician left glass all over my passenger seat. My passenger actually got cut from the leftover glass. When driving home, I had to get on the highway and the tech also left my hood open. Absolutely ridiculous. $800 later and I will NEVER use safelite or the Janesville location again.

    I rarely leave negative reviews, but my experience with Safelite was beyond frustrating from start…read moreto finish. The issues started with scheduling. Appointments were canceled without any communication or courtesy call, and trying to reach someone at the local office was nearly impossible because no one answers the phone. Everything is automated, which would be fine if it actually worked properly. Even the online system was incompetent and repeatedly failed to recognize that my vehicle was not an EV. After finally getting someone out to complete the service, the problems continued. The technician's work was clearly not done correctly, and now I have to bring my car back in for recalibration. To make matters worse, every employee seems to give a different explanation, so there is zero consistency or accountability. I specifically scheduled a Saturday appointment because I work 60 hours a week and cannot easily miss work. Instead, this entire situation has now taken over my Monday as well because of Safelite's mistakes and lack of communication. The complete lack of organization, communication, and competence throughout this process has been unbelievable. Safelite seriously needs to get it together.

    Elite Auto Glass

    Elite Auto Glass

    4.5
    (8 reviews)

    UPDATE - 8/15 After a rocky start when we first contacted…read moreElite, I'm revising my review again. Kane (not sure of the spelling) was great to work with this morning. He installed our daughter's windshield, was very pleasant, and driving home on the Interstate after installation, our daughter said thus far no issues. Additionally, Chad, the owner, made it right financially due to the issues with getting the installation scheduled etc. Today's service was the type of service I remembered when working with them in the past. Thank you for the professionalism and making this right! We will be back again when needed. --------------------------------------------------------- Update - Evening 7/18 The owner did leave a message this evening taking full responsibility for what transpired with my daughter's windshield replacement over the last couple weeks. I have a lot of respect for that. I did miss the call and have yet to speak with him, but as a returning customer who has used this company more than once and had recommended it to others, I added a couple of stars back in hopes that what transpired up to this point can be resolved. -------------------------------------------------------------- We've used this company in the past and had great experiences with them. Our daughter had hail damage that cracked her windshield. We were told they could replace her windshield on a Saturday that she requested. I tried for over 10 days to confirm a time for that particular Saturday and never heard back from anyone. I emailed multiple times, I called multiple times and got zero response. She drove from Chicago to use this local company because of the great experience we've had with them 3 other times. I have recommended this company to others as well, but I will not be recommending this company again. Very disappointed, extremely frustrated, and more importantly totally unprofessional.

    Called late Thursday, appt on Monday. Work was fast under an hour to replace windshield. Perfect…read moreseal, clean work. Great price. Definitely recommend these folks. Jon s. ​

    Utzig CARSTAR Collision Service

    Utzig CARSTAR Collision Service

    4.2
    (13 reviews)

    Don't use this company. They appear to represent the opposing insurance company over the vehicle…read moreowners best interests. After only getting an estimate Carstar Utzig, with no authorization to perform work, with no authorization to release information or photos, releases information and photos to insurance companies before you've even decided to use them for the repairs. Something about their relationship with insurance companies doesn't pass the smell test. And now, because of their actions the insurance company is refusing to repair all the damages.

    My daughter's car was repaired here after she was hit by an intoxicated driver. The damage was the…read moreother driver hitting her car no the back passanger side door, quarterpanel and rear bumper. The front office staff were pleasant to deal with and the car was done when they said it would be. We had a rental car while the car was being repaired. Everything seemed to go well, until 6 months later. The car has no rust anywhere else on it yet suddenly there is all kinds of rust in the area that was repaired. I contacted Carstar again and sent them photos. Their response was that the car was already rusting when they got it and that they repaired the collision damage, not rust. Clearly whatever repair they did made caused more of an issue or maybe it is what they didn't do?. I'm attaching photos from immediately after the collision, zoom in on the wheel well, during repairs, and now. I would hesitate to use them for my next collision repair due to this issue .

    PS Auto Glass - autoglass - Updated August 2026

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