I've had good experiences as a seller and buyer. The shop is nicely organized and clean. Some items…read moreseem overpriced, but most are fair. I think it's the best consignment shop in the triangle if you're looking for upscale brands. Consigning is easy.

I have taken new, recently purchased clothing and never-worn women's shoes to them. On 2 different…read moreoccasions they claimed they could not find the items, did not think they had been processed and kept coming up with excuses as to why they weren't in their system. I stopped taking items to them because I do not trust them.

How can I not give TROSA Thrift Store of Durham five stars? They were able to do what Habitat for…read moreHumanity ReStore (Durham) and the Durham Rescue Mission could not: They picked up our furniture donation from the third floor of our apartment building without an elevator. The other places either required an elevator or the furniture be moved to the ground floor. Not only that, but the guys from TROSA, Quentin R and Christian, showed up on time and worked efficiently. Also, TROSA's Donations Coordinator, Cheryl Rogers, was great to work with. Everything was taken care of without any hiccups. The lady I spoke to at Durham Rescue Mission referred me to TROSA. I had never heard of TROSA until that point in time. Shortly thereafter, I learned that my wife's clinic regularly treats patients from TROSA and my mom has donated furniture to TROSA's Winston-Salem thrift store. TROSA stands for Triangle Residential Options for Substance Abusers. Both Quentin and Christian came up through the TROSA program. If I recall correctly from my conversation with Christian, TROSA helped get them back on their feet. Quentin is older and I believe a graduate who is now a manager. Both guys were nice and did really hard work. They helped move the following for us: 1 office desk 1 office chair 2 loveseats with pillows 1 lounge chair with cushions 1 small table set (3 tables in 1) 1 fold-up shelf (3 tier) ------------------------------ 7 items total The office desk was old, but in good condition, and super heavy. As soon as they saw it, Quentin said it was going to be "fun." They wrapped it in plastic to protect it before moving it. I was curious how they were going to move it. They didn't wear gloves or use a hand truck. They simply used their bare hands and raw strength, plus some moving blankets to help slide the desk on the second floor of the stairwell. I was really impressed. Christian took most of the weight, being the guy on bottom. It wasn't an easy task. Afterwards, Quentin and Christian told me the desk wasn't that bad. They've had to move much worse, like pianos. Just an incredible job by those two. It took them about 40 minutes to haul everything away. Quentin ran the show. He and Christian were able to find our apartment door without having to call and ask where to go (a lot of delivery drivers got lost, but not these guys). They were uniformed in light blue TROSA T-shirts and black pants/shorts. While moving the items, Quentin had me fill out a Donation Pickup Form that listed everything I donated with an estimated value. At the end, all three of us signed it. I received a copy of the form which serves as a receipt for an income tax deduction. Also, there was a place on the form where I could write in a tip, which served as an additional donation. I tipped $35 in cash. The pickup itself was free. Beforehand, I coordinated with Cheryl over the phone and via email. We handled the list of furniture items to be donated and the scheduling and logistics of the donation itself. I was located in Chapel Hill and the first stop (11:00am) in Chapel Hill on Quentin and Christian's route that day, a Tuesday. You can call or email TROSA to get the process started. I emailed. Cheryl called me within one business day and was able to get me scheduled as soon as 13 days out, which ended up working out perfectly for us. Book early. One thing Cheryl asked me for was emailed pictures of everything I wanted to donate. She then called me again a couple days later to confirm the pickup appointment and details like parking, how many stairs and landings, etc. TROSA is thorough. Quentin and Christian arrived in a large marked TROSA truck. Coincidentally, I noticed a TROSA truck at our same apartment complex less than two weeks prior to this pickup.

This is my absolute favorite local place to shop when I want to change up my furnitire and decor!…read moreMy go to for up cycling and finding the right pieces at the right time. Other local thrift stores don't compare. This place always puts out the best worthwhile items. And the staff is amazing. Attentive and friendly. They are working with the program for consistent recovery and it shows. Just a great group of overcomes pushing through for their best life. Oh, and their donation zone is so easy. Drive up to the front, get the guys to lend a hand, and drop off! Also, they pick up for donation (upon approval) so send things you would want to upcycle and buy. They also deliver large pieces with a fee based on your distance from the store. Truly such an easy and professional experience. Love them.

Even though I'm not from the area, I like to stop at different Goodwill's when I'm traveling. I…read morestopped at this particular Goodwill twice a month. It is very clean. They have a great selection of everything. The staff is very nice. Very helpful. Just in case you're wondering they do not have a public bathroom. Just wanted to throw that in there, they do not have a return policy. Once you buy it, it's yours and the only reason I bring this up is I was at the checkout I purchased a pair of shoes and immediately after paying, before walking out the store before walking away from the counter, I realized there was a hole in the bottom of the shoe the manager was standing beside the clerk and I said, "there's a hole in the shoe, can I just return them?" I didn't want my money back just a little gift card. I think $4.99. The answer was no, that was a surprise. I said, there's a hole in the shoe. He said, there's no returns I donated a pair of shoes that day and lost $4.99. I'm not upset about that. I just wanted to let you guys know there is a no returns policy. Make sure you check all your items before you purchase. Have a great day thrifting.

This is a very nice Goodwill. It was clean and the employees were very polite. I absolutely love…read morethe bin section, as everything is so cheap and you get to dig through looking for treasure! The book section was pretty good and the houseware's seemed much better arranged than other Goodwills I've seen in the area. I'm very happy that my friend brought me here. I will definitely return eventually.

So far disappointed in the recent changes at the local thrift shop. It used to be a place where you…read morecould rummage through lightly organized sections and discover items for art projects, the garden, or furnishing a home after a move. Finding a small project or a new piece of clothing always felt satisfying, and the store had a personality of its own. Now it feels like a cookie-cutter version of many other thrift stores. The selection is limited, the sense of discovery is gone, and the prices are surprisingly high for a thrift shop. Even the costume jewelry appears inexpensive in quality yet still overpriced. I'm sorry to make the comparison, but the earlier experience there was genuinely much better.

Community Worx, formerly PTA Thrift. The last few times…read moreI've been in, I have been literally disgusted with the condition of this store. What a filthy mess..I felt like I needed a shower. The worst section is where the DVDS and CDs and electronics are located. One big hot mess.. boxes with cds that are dirty, completely disorganized...wires all over the place...I don't know what that new slim guy does back there but it's horrible. All the sections look neglected but for the books..that is the one very nice area TENDED BY VOLUNTEERS so there's a problem here. Work ethic seems obsolete along with some of the very moody sales clerks.

Meeting Sid is worth the visit. He was super friendly to my kid and I. Found some treasures we…read morecouldn't live without!

This is the oddest, cryptid-est place I've ever been. I absolutely loved it. My friend and I also…read morehad a conversation with Sid on the way out and he's so interesting. Please, just stop by for the vibe if you can. (I will say though, I'm not sure why yelp says it's wheelchair accessible -- this is probably one of the least accessible places in Carborro.)

Wonderful place to bargain shop. Nice items. Locally owned and operated. It's Christian based and…read morehelpful.

Visited again on a Saturday- pretty busy in the parking lot, to donate you drop clothes around the…read moreleft side of the building and the guys out there are always so nice coming up and carry things from your car unlike Goodwill... They had some really nice patio sets for a great price $30-40 for a bistro set w/ table I've stopped looking through clothes but they have a great variety here as well including shoes (many of which looked new) I personally love the bric brac items and got a plant out, and some small candle holders. The people who work here are always super nice and willing to help out whenever you need it.

This is a very, very, very cool store. I can understand why I've heard so many awesome things about…read moreit. It's actually rather large inside and not exactly what I was expecting. There's so many different sections and they're all arranged very neatly. Creativity just oozes out of this building pores. I didn't buy anything at this time because I was slightly overwhelmed. But now I know where to go when the creative bug bites! There are sections for fabric, for art supplies, for any craft imaginable. I would definitely check this place out if you are sick of Michaels.

Love this place so much. It really is a great resource if you're a local artist! They have…read moreeverything from buttons, to leather, to scrapbooking supplies. It's a marvel to see it all in person. The staff are always nice and super helpful and the prices are reasonable too. There's also always some cool local art to check out too.

I visited this store with two coworkers recently, and really enjoyed looking around! It's got a lot…read moreof fun inventory! My colleague decided to buy a couch! Lots of great clothes and accessories too.

Y/DM M. Cool vintage clothes, beautiful1950's special occasion dresses. Some furniture and some…read morevintage decor knickknacks. Really nice owner. Prices seem a little high.