Needed my small persian rug cleaned and couldn't be happier with the result at Rug and Kilim. Their…read morespace is warm and welcoming - always filled with designers and employees collaborating on cool, luxury projects. Grateful to Violet and Sina for their superb service.

Vi at Rug and Kilim was absolutely wonderful to work with. Handled the shipping and delivery with…read morekid gloves and followed up as it moved to my home. LOVED the rug and the experience.

Dealing with this company has been a nightmare. I thought because of their local presence and high…read moreprices that they would be the very best company to deal with. Due to my husband's disabilities I was unable to bring the two rugs back home after their cleaning and repair which costs over $1000. I decided to donate the rugs to a local non-profit. Bedrosian offered me no assistance with my predicament. In the interim a I paid for their service plus their ongoing charges for storage. When picked up by the non profit my bank account was hit for charges I didn't know about. No one from Bedrosian called to give me a heads-up and after numerous calls no one has called me back to explain why I owed these charges since all the invoices in my possession say no balance was due. I would never go back to them.

We bought 5 rugs from Bedrosian. 3 rugs were purchased & installed. The rugs are wearing…read morehorribly...the knots are pulling in a manner that exceeds anything we have ever seen...there are numerous pieces of yarn stemming out from the rugs and other frizzy bits and pieces we can't identify. We have owned many rugs over the years, and never experienced rugs wearing like this. It is clear that the Bedrosian rugs are "defective." Given that we worked with Bedrosian in the past, we trusted them to sell us quality rugs. We looked at the receipts for the rugs to determine information regarding content, care & origin to discover there is no such information outlined. We had our decorator look at the rugs. She surmised that the rugs are poor quality. She stated that in all the years she has worked as a designer, she has never seen such poor quality rugs for the price. 2 of the rugs we purchased are still wrapped in Bedrosian's original wrapping. We do not plan on using them based on our experience with the 3 rugs that were installed. We have requested Bedrosian take back the 2 unused rugs & refund us. We have not heard back. One needs to be extremely concerned about the quality of rugs when purchasing from Bedrosian. We feel that we have been taken advantage of in a big way.

A few years ago I brought Nazmiyal an antique Persian rug that had experienced some difficulties;…read morein just a few weeks they'd cleaned it up, made some repairs, and returned it to me - all at a reasonable price. So when I realized that a few more recent rugs (bought in Turkey about 20 years ago) needed cleaning and some light repairs, of course I brought them to Nazmiyal. As was the case earlier, both rugs were cleaned up and repaired beautifully. The people here are friendly, respectful, and highly competent - and they know more about rugs than anyone else I've met anywhere. My apartment is not large and I don't have room for any more rugs - but when the rug I bought in India a few years ago needs cleaning (sometime in the 2040s is what I'm guessing), I'll bring it here. And if I ever move to a larger place, I'll be coming to Nazmiyal to maybe pick up a few more rugs. They've got a huge collection.

The owner is very rude (especially to women), even though we were recommended by a client who has…read morebought over 50 rugs (he has several estates) over decades. He told us 75 year-old Persian rugs were worthless and that he did not sell Sarouks (not the case) and that no one wanted reds or blues... He then called my partner a liar. We do not deal with misogynistic, condescending men, especially when we were recommended. STAY AWAY FROM THIS BUSINESS. IT IS BEING REPORTED.

I am so pleased I found carpet line to clean my oriental rugs. These three rugs had collected 10…read moreyears of three puppies growing up on them and there were many 'accidents' Over those years. They provided a very competitive estimate and were prompt in picking up the rugs. They did say there could be additional cost depending on how many soaks it would take to clean all the stains etc. at the end of the day the price was worth every penny and was a fair price. My rugs look like they did when they were made.

Simply amazing! Ben was wonderful, friendly and professional. We have used many rug cleaners and…read moreCarpet lineby far is the best. The rugs came out cleaner and smelling better than previous companies. With a new home and three kids we love keeping our rugs clean. Avi is trustworthy, hard working , and yield great results. Highly recommend!

I found Royal Carpet by doing a search for rug cleaning in NYC and I am so happy that I did! Nick…read moreis awesome. He came over the next day, inspected the rug, gave me a very fair quote and took the rug. Within a week, it was washed and delivered and looks brand new! Thank you Nick! I highly recommend this company and I never give reviews.

I could not be more impressed by what the guys at royal carpet and rug cleaning have done with my…read morecarpet at my home. I just threw a pretty large house party everyone knows with parties comes messes spills and such my carpets were a mess from it all. I checked around yelp for great carpet cleaning businesses and I found you royal carpet and rug cleaning I contacted them and was greeted by a representative who catered to all my questions regarding the work that I needed done. When they arrived to my home they did an overview of the work they had ahead of them and within a few hours the work was done and I was very satisfied with the outcome of the job.

Whoever left your advertisements on our building left all of the excess paper from them on the…read morefloor, I wouldn't be surprised if this was the case for the rest of the neighborhood as well. See attached pic.

They kept my rug for months, kept saying they wanted to get it cleaner. Promised to deliver it to…read moreme. I left four messages asking where my rug was. Nobody returned my phone call. Looks like I am going to have to go over and bang on their door to get it back. TERRIBLE, IRRESPONSIBLE COMPANY.

Majestic Rug cleaning, bought Clean Tex, whom I used for close to 40 years and had great service. I…read moredid not know it was sold and proceeded to complete my call for a pick up. They called back to ask if delivery is OK for 12/31 I said I'd prefer it sooner, they gave me 12/26. By 12/24 I called to advice them I was recovering from surgery that was done a few days earlier, and need a 12/26 afternoon delivery, as I need to make it to the bank in the morning. I was told that's OK, someone will call back. Nobody called back. I did get banking done early on the 26th. Today on 12/31 rug was delivered. I did put in a complaint that I DID call them on the 24th but I did not appreciate having to go to the bank early on the 26th while in recovery, and not getting a call back. A MANAGER called back apologizing about a computer glitch CAN YOU SMELL THE BS? what does that have to do with a call back??? Customer service sucks and the price is Twice of what I used to pay CleaTex. No Im never calling them again. I don't deal with BS. ​

We used them last year with no problem . However this year they lost a rug and then ruined this Art…read moreDeco rug. After cleaning the Art Deco they offer to restore it for $2700. Please look at these pictures and let me know what you think? The stitching is amateurish and unprofessional. We are SO disappointed.

We purchased floating laminate flooring and supplies from a nationwide distributor and got…read moreestimates from 3 different local flooring companies. We decided to go with Khan Carpets for the installation. The owner, Gorge Khan visited our home and gave us a moderate price. So we made a deposit and booked the installation date. Mr Khan stated that he would send 2-3 workers to get the job done. They were to remove the original quarter round moldings, apply new molding and it would take no more than 2 days time to complete. On installation day, 1 worker arrived for the job. He did not have the proper tools and did not prep my apt for the work. Although, we cleared out most of our furniture and all of our decor and personal belongings, there was still 2 marble tables, a desk and a large sectional sofa in the living area. He used a saw without a bag and didn't cover my furniture. Within minutes, my new sofa was covered in saw dust. He did not fill the low areas before floating the laminate boards which caused the floor to ripple when walked on. He did not remove the original molding before installing the floor boards. He cut the the laminate around the thresholds instead of cutting into the thresholds to accommodate the flooring. This all resulted in uneven gaps throughout the perimeter of the room. His plan was to fill in the gaps with caulking and quarter round molding. I have never seen quarter round molding around thresholds and caulking filled holes in laminates before. On the 3rd day is when I realized that this guy wasn't qualified for the job. I called Mr Khan and requested his presence for an evaluation. He refused to review the job, stating that he simply didn't have time. He did, however, send two additional workers to help finish up the job. The additional workers arrived without tools. They said they needed to come back for a 4th day of work with the proper tools needed to get the job done. A worker also told me that the quarter round moldings would not cover the gaps due to the sloppy cuts. He told me that the installation was botched and the floors needed to be removed and redone properly. Mr Khan visited our home that night but only after threatening to have his worker pull up all the planks and take the material with him, he finally calmed down enough and offered to have the same person return to finish the job or I would have to wait 5 days for the other two workers to return to finish the job. I was so completely disappointed and untrusting of Gorge Khan and his team that we decided to withhold the balance and contract another team of professionals to repair our laminate flooring. I learned to make sure there is a time frame and work details noted on a contract before booking work for home improvements. I made sure to take plenty of photos and videos. In my experience, Gorge Khan from Khan Carpets was conning and disrespectful. He has subpar equipment and an unprofessional staff. I DO NOT RECOMMEND KHAN CARPETING FOR LAMINATE FLOOR INSTALLATION!

I have lived in Astoria for 16 years and have only bought wall to wall carpet twice -- both times…read morefrom Khan because their carpets last a really long time, the price is very reasonable and the service is great. I know when I order from them it is going to be a hassle-free experience and that gives me a lot of peace of mind. They moved from one end of Steinway to the other, now at 23-29. Some old web entries have their address wrong, so take note. They are now near Astoria Blvd.