Royal Carpet &amp; Rug Cleaning

(181 reviews)

They did a fabulous job! Our couch was left brand new.great service and great value. Will be using…read morethe. Again!!

Paid attention to my hall and steps which were very soiled. Took my runners off and hung them…read moreoutside to dry. Would call again

USA Carpet & Upholstery Cleaning

(227 reviews)

Well was moving and needed my 9x12 bedroom rug cleaned. Saw this cleaner had a good rating. So I…read morecalled and made appointment to pick up rug for cleaning. So workers come on a Sunday to pick up rug. As worker was leaving he said " He needed deposit of $200. I looked at him " I don't have $200 dollars cash laying around. Gave him my email to send me payment. They picked up rug April 12. I got no email for deposit payment. So I called 8 days later saying what happened to deposit payment? And why does the customer have to call and ask where is the deposit being paid too. Fine I sent $200 deposit. Now it's May 12th and no word on my rug. So again I have to call and ask where is my rug? Communication is not a strong attribute of this cleaning service. So now rug is ready to deliver in my new apartment. Timing was essential because right after rug the bedroom set was being delivered. So workers dropped off rug on Sunday morning. And now same guy that says he needed deposit when he picked up rug. He wants to charge me for deposit again. I said no way! And literally had to show him email receipt of deposit paid. Now I did not pay attention to look at rug until right before delivery of bedroom set. And what do I see? THE RUG IS NOT 100% CLEAN. I was like wtf? I paid $550 for a partially cleaned rug. My rug is a Super Kashan model Ivory. (See pic) you can see difference between top and middle. Top is ivory and looking towards middle it's still dirty. Unreal! Secondly I was not going to waste my time with these idiots. Literally would have no place to keep new queen size bedroom set in one bedroom apartment. And imagine having to move bedroom set breaking my back because a cleaning company can't clean a rug. What are they blind? I trusted their work based on reviews but boy was that a mistake. Wish there was zero stars. Because they deserve zero for this failure. I would NEVER recommend this company. My advice would be go to Home Depot and rent a machine. YouTube also shows you how to clean it your self.

Had my carpet and velvet couch cleaned. Quickly scheduled in home and showed up on time with good…read morecommunication. Did a deep clean and took care of everything themselves. Everything came out looking good.

Ny Steamers

(265 reviews)

Our carpet cleaning project went well. We wanted living…read moreroom, hallway carpet cleaned. Made inquiry on Yelp for carpet steam cleaning, and this company contacted us almost immediately and were able to schedule a cleaner within a day or two. Cleaner called an hour before arrival, reviewed the site and discussed the price. Initial steam cleaning for the living room/dining room and hallway was one price. Additional shampoo, sanitizing, deodorizing, etc treatment was an additional price. We agreed to have everything done. Cleaner brought up his equipment and finished the project in less than two hours. Happy with results of our clean, almost like new carpet. Two days after drying, we noticed stains we hadn't seen before or during the cleaning process. Called back, sent photos and they said rescheduled within the week for a return. Midweek they called with a definite return trip. Cleaner re-cleaned the area. Very satisfied with the results! Saved us a lot of time!

Darnell did a good job cleaning my carpet. I definitely would use him again. He was very prompt and…read morehe has a great personality

Clean Your Couch

(300 reviews)

Very positive experience dealing with the company from the start. Easy to get pricing/ask…read morequestions, schedule an appt and the actual cleaning. Technician Pasha was polite and thorough. I would recommend anyone to this business.

Wow! Definitely using this company again!!! Glen was…read morewonderful! My couch looks amazing. It's a WHITE Natuzzi ( 3piece). And I have a dog! I have no regrets buying a white couch. Glen brought it back to its original beauty! Highly recommend this company on service, quality and value!

PureGreen Carpet & Upholstery Cleaning

(519 reviews)

Mike H and Richie did a great job!!! Super professional and kind. I will be using Pure Green again!read more

Mike V. and Jose were timely, professional, and fast with our rug pick up and delivery. They were…read morealso careful with our dog when moving the furniture to lay out the rug. Would recommend and hire again!

All American Dry Carpet & Upholstery Cleaning

(93 reviews)

I Support Small Business owners. We recently had our…read morecarpets, drapery, and upholstery cleaned by All American Dry Carpet & Upholstery Cleaning, the entire experience was excellent. Every items looks brand new! No need to shop around. Brian's professionalism, pricing, and quality of work speak for themselves. Communication was great from the start. Scheduling was flexible and accommodating, and Brian arrived exactly on time. His equipment was clean, organized, and well-contained throughout the job. He was also willing to add a few extra items for cleaning at a very reasonable adjustment to the original quote. The pricing was fair and competitive for everything we wanted cleaned, and the time spent on the job was exactly what we expected. Most importantly, Brian was extremely professional. One of our older window shades unfortunately disintegrated during the cleaning process due to its age. Brian was very apologetic, handled the situation professionally, and did not charge us for that item. We would highly recommend Brian to anyone looking for carpet, drapery, or upholstery cleaning services.

3rd time using Brian and everything went great per usual! Cannot recommend him and his company…read moreenough! The pricing was what I had expected and I even added the rug on while he was here to clean the couch and I'm glad I did!!! Seeing the dirt come off something you thought was relatively clean is quite eye opening!!!

Always Green Carpet Cleaner of Brooklyn

4.7

(152 reviews)

Just had them come give a quote for a large wool rug in our living room. I thought they could…read morepotentially clean on the spot as it's fairly new and only has a few spots, but they said they would need to bring it in. The quote was $485! Wow, too expensive for us. But we appreciate the quote.

Reasonable price for expert service!! Thanks Carlos for the…read moregreat job on cleaning my sectional. Very happy with the results from the shampoo and steam. Pet friendly product are always a must in my house and glad I found the company to fulfill those needs

Mazal Carpet Solutions

(8 reviews)

Jack was transparent and professional. He did a great job steaming and shampooing my couch.read more

Friendly staff who did a really wonderful job and exactly what I asked for. Equipment was very…read moreeffective. Thanks

Carpet Diem NYC

4.5

(282 reviews)

Hired Schlomi to extract a large amount of water after our carpet was flooded. He came immediately…read morewith professional, industrial-sized machines. Our carpet was treated to prevent mold and left a dehumidifier and blowers until it was bone dry. Hopefully, we'll never need his services again, but I highly recommend them!

good service. $225 deep clean…read more Tony was fast to respond offering to clean my two seat couch. Tony also saved me big money by not charging more to carry the steamer up the stairs. I guess this is usually a hidden fee for some services charge for. The couch was super filthy before, now it's a good spot to sit! Not totally grime free, there are still some wear, but it's an old couch. Now it's a clean old couch!

Fantastic Carpet Cleaning NYC

4.5

(37 reviews)

the service was amazing!! the quality of the work was perfection. the price was fair and above…read moreall..everyone was nice, respectful, promp and an absolute pleasure to work with. i recommend fantastic carpect cleaning highly and give them not 5 but 10 stars. beatty cohan, msw, lcsw, aasect new york city

Excellent service & our sofa now looks brand new…read more Arrived when promised at the beginning of a 2-hour arrival window. Quote by phone was reasonable but for steam cleaning only. When the tech arrived he honored the steam cleaning quote & also gave an option for steam & shampoo. This was NOT a bait & switch move, as 1. He didn't try to pressure us into the slightly more expensive steam & shampoo service and 2. The more expensive service still lower than other similar companies. We chose the steam & shampoo. The cleaning team worked very hard, which showed in the great results. We would definitely use them again.

Anton Adjustment

(33 reviews)

Chris Anton is truly a great guy. He has been providing thoughtful guidance and support as I try to…read moreunderstand a possible insurance claim, with no expectation of anything in return. His expertise, kindness, and generosity with his time are outstanding. I am very grateful and would highly recommend him.

I am not writing about the experience I had had with Anton as a whole. My complaint is with the…read morePublic Adjuster Larry M. As an adjuster he gets you the money from the insurance company that will cover your losses. But as a person of relaying information to you from the insurance company, he is a disaster . Had a fit in the Kitchen in Jan. 1021. Has a lot of smoke damage in which most of the contents of the house were emptied into a pod in the driveway. The pod needed a permit in which it was Larry's job as a Public Adjuster to advise the home owner to apply for a permit with the town. Larry M. did not do this. Blamed everyone for not acquiring the permit. Subsaquintly I was issued a summons on the pod which I fortunately had dismissed. The real resulting problem came right after this. I had to start repairing and replacing damaged items from the fire. With most of my belongings in the pod, it would have been a simple task. Had to replace carpeting with hard wood floors and to paint the entire house. The Insurance company adjuster told Larry M. that, because there were no permits issued on the pod, that the contents either had to be removed and placed into storage, or removed and placed into two rooms of my house. That is not how this wend down. I was told by Larry M. I had to get permits for the work to be completed on the house, which is a big lie, because there was no structural damage, and no plumbing or electrical work. Larry M. also stated to me that the contents had to be placed back into the house. I had no choice with the information relayed to me by Larry M. but to put the contents back into the 2 rooms. NEVER let Larry M. relay information to you. Get it directly from the horses mouth. This cost me months in which I could not start repairs. Now the contents has to be taken out by a contracted mover and placed into storage. The insurance company knows the truth as to what transpired and is paying for the removal and storage while the repairs are being done. Pictures of wall to wall boxes and furniture should be visible. I DO NOT recommend Larry M. to anyone attempting to hire a public adjuster from Anton Adjusting.

Obsessive Cleaning

(101 reviews)

Gina is very informative and timely. I reached out and she responded quickly and answered all of my…read morequestions. I was at work when the cleaners came by, and Gina kept me updated throughout the process. Booking was simple and accessible. I was able to book a cleaning for the next day. The cleaner was thorough, detailed, and all my belongings were right where I left them. Well worth the price, I highly recommend.

Really pleased by my experience with Obsessive Cleaning!…read more The appointment process was easy (made it two days in advance) and the price was reasonable and visible on their website without having to call (which I like as someone who hates phone calls, lol). The list of what they do during a cleaning is also on their website which I appreciated bc I was looking for a specific service within a cleaning. Gina was incredibly responsive to texts through iMessage, and my cleaner was experienced and wonderful! Followed my instructions to a T and beyond. Definitely recommend and will continue using them in the future :)

Eastern Public

(11 reviews)

We were so devastated when our restaurant burned down last year and we find it hard to understand…read morewhat losses our insurance company will pay. However, one of our customers, referred us to a public adjuster, Brian Evans, of Eastern Public Property claim and Risk Management. Brian walked us through our policy and explained to us in details what is covered and how to approach the insurance company. We discovered that we were under insured and to rebuild our restaurant, we need double what our policy would pay out. Fortunately, with Brian's help, we managed to squeeze an additional 50% more from insurance; which reduces the amount by thousands of dollars to rebuild! Brian also offered to help analyze the insurance coverage for our other stores so we will not be caught under insured again - for Free. What great service!! We will use Brian and Eastern Public if something unfortunate happened to us again and we whole heartedly will recommend this company.

5 star consultation!!!…read more Direct. Highly knowledgeable. Articulates complex information in a way that is understandable for someone with little/no insurance claims experience. Organize yourself. State high level the facts of what happened. Then just listen and answer questions. Keep listening and take notes if this is all new to you (it was for me). I was able to ask questions and learned a lot more, which helped me make a decision the following day on how to move forward.

Mr Maid NY

4.6

(162 reviews)

Very clean and professional! Would recommend and will be scheduling another cleaning.read more

Amazing experience -- great customer service, easy booking system, they bring all their own…read moreproducts, and the cleaner was on time, friendly, thorough, and fast.

Spagnoli Flooring

(70 reviews)

Due to co-op and budget constraints, my project was a little unique. It involved both LVT…read moreinstallation and hardwood refinishing after the removal of old carpet. The team took the time to walk me through various options and find the right solution for the space. The LVT looks fantastic, and I was especially impressed with the hardwood refinishing. They restored the old floors beautifully and achieved an excellent match with the existing wood flooring. Despite mixed flooring, they did an excellent job making the floor feel seamless and intentional throughout the apartment. Everyone I worked with was patient and professional throughout the process. Melissa was incredibly helpful with all of the co-op paperwork, which I especially appreciated since this was my first co-op renovation. Angelo was on time for the estimate and helped me work through different options and narrow down the right LVT samples. Dave was outstanding from early talks to managing the day-to-day work - he was communicative, responsive, and always willing to answer questions. He also helped select a stain that blended beautifully with the existing floors. All of the work crews were punctual, respectful, and clearly took pride in their work. Throughout the project, everyone at Spagnoli was incredibly accommodating and always took the time to address questions and concerns, making the renovation process much less stressful. I had spoken with 10+ contractors and narrowed my search down to two flooring companies. Had a better feeling about Spagnoli, and I'm so glad I stuck with my gut and chose them. The craftsmanship, communication, and customer service were outstanding from start to finish, and I would gladly work with them again on any future flooring projects.

We couldn't be happier with the floor refinishing service from Spagnoli Flooring! Angela and David…read morewere incredibly friendly, helpful, and communicative throughout the whole process The flooring in our Brooklyn co-op apartment had some damage and the finish was very orange-y. Spagnoli provided a reasonable price for refinishing and delivered fantastic results. They are very experienced with dealing with property management companies and were very prompt with all the paperwork and answering any questions. We are so happy with how our floors turned out and would absolutely hire them again if needed in the future. Highly recommend Spagnoli Flooring for any of your flooring needs!

Mondial Tiles

(50 reviews)

•$$

Bought our bathroom tiles there. Roseanna was incredibly helpful. I showed her a picture of the…read morevanity and she picked out these beautiful Italian tiles that go perfectly Everyone who sees the bathroom comments on the beautiful tiles. Thank you Roseanna.

Very pleased with Mondial, especially Rosanna! She is super helpful and responsive. She offered…read moregreat tips, which I appreciate and we got the same quality service every time we visited. We used the materials for bathroom renovations and hoping to return for some kitchen items. I love that everything was in stock! On the day of the pickup, everything was ready and handed over carefully. I'd highly recommend Mondial for your tiles and floor needs!

Marcos & Bruno Tile Replacement

See more unrecommended reviews

(32 reviews)

Marcos came and did an assessment and estimate for fixing my nasty tile floor of my shower. Within…read more2 weeks (I had to order the tile), he was back with a worker and they fixed my nasty tile floor to something more beautiful and functional. Marcos is a real craftsman with dedication to his work. He fixed other problems with my shower and bathroom and gave me suggestions on how to make it better. I will be sure to hire Marcos and Bruno for a future, full bathroom remodel!

Can't speak on the quality of work but I tried reaching out to speak to someone regarding a quote…read moreand whomever responds to the messages was wildly unpleasant. As a fellow business owner, I would never speak to a potential customer the way they did me, especially in this economy. They then proceeded to call me at ungodly hours of the night to get me to take this down (3 times at 2.40am).

Mike's Dry Cleaners & Tailors

4.2

(129 reviews)

•$$

I had a bridesmaid dress tailored here and it seriously fits like a glove now, I feel so good in…read moreit. I didn't need a rush job or anything so I picked it up after two weeks, which still feels fast. It looks great and I'm glad I came here. Considering I have no other experience having anything tailored, I can't speak to the price, but it felt worth what I paid for the quality.

Always does a great job dry cleaning! Suits, dresses, sweaters, etc.a little pricey but you get…read morequality out of it.

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Simon H.

10 years ago

We have a pretty expensive 12x9 Persian rug and wanted it to be cleaned properly, and not get taken advantage of. You read the reviews and wonder why some customers are so satisfied, and others ticked off like crazy. They were not the cheapest, on the other hand, my rug is an investment piece and I wanted it done right. In the end, I went with my gut and selected Royal Carpet. When Nick (Royal tech) came and picked up our rug, he accidentally tripped and broke the feeder tray in the printer placed next to the rug. After the carpet was cleaned and I called the office to schedule delivery, I spoke to Annabelle and she couldn't be more apologetic. She got in touch with the owner and they were gracious enough to offer to pay for the printer since it's nearly impossible to order certain parts from HP for the printer. I hung up the phone thinking these guys really do care about their customers. Nick returned the clean rug to us after we moved to our new apartment and he was very helpful in positioning the rug and furniture to my absolute liking. I thought both he and the folks at Royal Carpet were great and would recommend them to anyone that has a rug they genuinely care about and want it to be cleaned properly and delivered with care and courtesy. read more

Happy C.

12 years ago

Great cleaning service. Not only have I used David for his mold abating services and was extremely satisfied as he came to my rescue but he also saved my rugs as well after my abatement as they were a little damaged after the flood I had in my apartment. I was on the verge of throwing it away and didn't even know David did carpet cleaning when he noticed my rug rolled on my balcony and asked to give him a chance to bring it back to life...and that he did! What an amazing job! I couldn't believe it was the same rug I was going to toss in the garbage. It looked brand new and he saved me 600 bucks that I was about to spend on a new one. Once again my life saver! I highly recommend Royal Carpets and any of David's companies. If you have mold in your apartment trust me he is the company to try...low prices too. Very sweet, very kind and won't cheat you for your money. What you see is what you get. Thank you David! read more

Amber R.

12 years ago

Royal Carpet & Rug Cleaning saved my family and I from a huge disaster. We had a huge water heater leak that ruined our carpets and my moms beautiful oriental rug that she had bought when we lived in Japan over 20 years ago. Not only did they clean up the complete mess from the flood but they cleaned all the carpets in my home and restored the beautiful oriental rug that my mom loved so much. Seeing how upset my mom was they offered to clean the upholstery also for half of the price that they usually charge. Mike is a stand up guy and was up front from the minute I talked to him on the phone. He told me point blank and simple how much it was going to cost and did the job in a faction of the time. If you need a reputable company for carpet cleaning, rug cleaning, water damage anything they are the company to call. Thanks Mike read more

Elizabeth R.

12 years ago

These folks just cleaned my carpets, and they look wonderful. I had some tough stains and they came out. I'd like to tell you it's perfect -- but I cannot. There's one place where the stains came out mostly, but not all the way. As for the rest of the apartment -- my wall-to-wall carpeting looks great! Good Guys were on time, professional, friendly, and got down to business. They had everything they needed. They even told me my estimate of the size of my carpeted floors was smaller than I thought, so the job cost less than I expected. Cool! read more

Justin H.

311

10 years ago

Amazing just amazing. I dropped off three area rugs (8x14 5x9 and a an a runner) one of which was very expensive wool from Switzerland to be cleaned. Not only did they come back fresh and clean they smelled great! The staff was very helpful and took great care with my wool rug. When I came to pick them up they were wrapped nicely an returned in a timely manner. Royal carpet cleaning team are my guys when I clean my rugs before the New Years party I throw each year. If you need clean carpets let them help you. read more

Enyo H.

179

10 years ago

Best rug cleaner in NYC hands down. Having two dogs takes a toll on my rugs. I would usually try to clean them myself but after many failed attempts and an interesting lingering dog + store bought rug cleaner smell I decided to call a professional. They were able to get out the pet stains as well as the scent, which was something I was skeptical about at first. Customer service is great , pricing is great and the quality is honestly the GREATEST. It's worth it and I will most definitely use them more often. read more

Lady D.

12 years ago

I flew to Manhattan to visit my grandmother. While I was there, she went through her storage area for her "Spring Cleaning" and found me a very old Oriental Rug. It was pretty gross looking. Any Whosit, Mike came over to clean it for me. No only was Mike very professional but he took great care of the rug. He pulled out 30 yr old stains (apparently some were from when I was a kid) like a magician and now I have the most beautiful rug in my house. Thank you Mike!!! Your the best:D read more

Lisa T.

11 years ago

Service is excellent!! Service is fast!! Royal Carpet and Rug Cleaning in Brooklyn, NY is a great company as they provide quick service and are very knowledgeable. They gave me a next day appointment and showed up on time. They are very professional, capable and honest. They cleaned my bedroom rug and my livingroom rug. The rugs came out clean and looking like new. I will definitely recommend them to my friends, family and neighbors and will use them again in the future. read more

Sara M.

12 years ago

i had a flood in my basement i called royal carpet cleaning and they came 3 hours later and cleaned up the mess on the spot i have to say they knew what they were doing very professional they also picked up my rug it was soaking wet i got it back 10 days later perfect condition i will definitely use you again thank you guys! i just wanted to say that is my 2nd using royal carpet for cleaning my sofa and chairs and they did a fantastic job thank you royal carpet!!! read more

Mary B.

12 years ago

We had three Persian rugs to be cleaned and two of them needed to be restored. We received several price quotes, which differed widely. Some of the vendors used questionable means to get the business. We were very pleased by the job RCRC did. The rugs came back beautifully restored. The men who picked up and returned the rugs were great. We had furniture that needed to be moved to place the rugs and Nick was happy to help. Good job! read more

Louise M.

10 years ago

I highly reccomend this place for all of your carpet and cleaning needs. The customer service is all star and they really take time out to help you. They get the job done in a timely and professional manner. I would and have reccomended them to all my friends. I needed an area rug tgat i had for three years cleaned. They made it look brand new. Thank you so much now my living room looks brand new. read more

Nickarel N.

431

10 years ago

i really needed a deep cleaning of my carpets and rugs in my apartment recently which is where my mom actually recommended . they were easy to communicate with and set up a time for them to come over . the gentlemen that came over was quick and very efficient and it didnt hurt that he was also nice . my carpet and rugs were left spotless , i will be using their services very soon again ! read more

Rob H.

11 years ago

There are a lot of companies out there to choose from, and I was concerned about choosing somebody that was capable and honest. I have three very high quality oriental rugs that needed cleaning and didn't want to get taken advantage of. I highly recommend Royal. My rugs came back clean, safe, and sound. The price was reasonable and Nick was a pleasure to deal with. read more

Sivan S.

12 years ago

The best carpet cleaning experience ever. I called them and scheduled an appointment right away and a licensed technician showed up at my house within an hour. He gave me a really good price for my 30 year old Persian rug that has been in my house since I was a baby. I received it as good as new with no stains and restored its beautiful color. Thank you so much!! read more

Kelly B.

10 years ago

The service was spectacular from soup to nuts. I received quick answers, timely appointments, and a fair rate. Best of all, Nick (who was very kind, professional, and flexible with my schedule), completely removed nail polish from my chair that had been there for days. I was very impressed. The whole chair looks brand new. Highly recommend!! read more

Helen P.

11 years ago

I entrusted my 3 Tibetan carpets to Royal. Interviewed Nick carefully & felt secure that that both he & Royal carpet cleaning were reliable. I was not disappointed. Carpets look GREAT!!....& NICK helped us MOVE THE RUGS w/new padding AROUND MY NEW APARTMENT til they looked just right. Thanks, Nick! read more

Crystal G.

12 years ago

I had a flood in my house. If you ever have carpet water damage, or need water damage restoration or any kind of flood restoration Mike is who you go to. He not only fixed the water damage to my carpet and my rugs but also did some minor upholstery cleaning to my sofa. Thanks Mike!!!! read more

Robert G.

1249

10 years ago

after years of abuse I finally decided to get my rug cleaned. These guys not only were really courteous but extremely professional and did an amazing job when your getting a price so good you don't expect the work to be this amazing but wow two thumbs up definitely recommend read more

Yael T.

11 years ago

Best carpet service cleaning out there!!!David did a phenomenal job cleaning my high end rug. I was obviously nervous as to who to call but I'm so glad I called Royal. Not only were they super professional, they were nice and honest as well. Highly recommend!! read more

Mor L.

221

11 years ago

Royal carpet and rug cleaning is the best carpet cleaning I used so far they got the job done with reasonable price and they have very good customer service Anabel was great on the phone and the Technition was great on site I highly recommend them read more

Royal Carpet & Rug Cleaning - carpet_cleaning - Updated August 2026

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I am so pleased I found carpet line to clean my oriental rugs. These three rugs had collected 10…read moreyears of three puppies growing up on them and there were many 'accidents' Over those years. They provided a very competitive estimate and were prompt in picking up the rugs. They did say there could be additional cost depending on how many soaks it would take to clean all the stains etc. at the end of the day the price was worth every penny and was a fair price. My rugs look like they did when they were made.

Simply amazing! Ben was wonderful, friendly and professional. We have used many rug cleaners and…read moreCarpet lineby far is the best. The rugs came out cleaner and smelling better than previous companies. With a new home and three kids we love keeping our rugs clean. Avi is trustworthy, hard working , and yield great results. Highly recommend!

Majestic Rug Cleaning

3.6

(12 reviews)

Majestic Rug cleaning, bought Clean Tex, whom I used for close to 40 years and had great service. I…read moredid not know it was sold and proceeded to complete my call for a pick up. They called back to ask if delivery is OK for 12/31 I said I'd prefer it sooner, they gave me 12/26. By 12/24 I called to advice them I was recovering from surgery that was done a few days earlier, and need a 12/26 afternoon delivery, as I need to make it to the bank in the morning. I was told that's OK, someone will call back. Nobody called back. I did get banking done early on the 26th. Today on 12/31 rug was delivered. I did put in a complaint that I DID call them on the 24th but I did not appreciate having to go to the bank early on the 26th while in recovery, and not getting a call back. A MANAGER called back apologizing about a computer glitch CAN YOU SMELL THE BS? what does that have to do with a call back??? Customer service sucks and the price is Twice of what I used to pay CleaTex. No Im never calling them again. I don't deal with BS.

We used them last year with no problem . However this year they lost a rug and then ruined this Art…read moreDeco rug. After cleaning the Art Deco they offer to restore it for $2700. Please look at these pictures and let me know what you think? The stitching is amateurish and unprofessional. We are SO disappointed.

Think Green Carpet Cleaning

3.7

(6 reviews)

This is a follow-up review based on the the comment the owners left on my previous review, as well…read moreas an update on my carpeting. While I appreciate the thorough and ALL CAPS response--what I do not appreciate is the inaccurate description of what occurred. The technician very clearly referred to me as a "punta," which must be a term of endearment used by this company. Those who hired this company also did not yell. I did tell them that they were scamming us, because they were. A few days later, I scheduled a cleaning with Stanley Steemer. They confirmed the scam that Think Green tried to pull. The carpet could most certainly be steam cleaned and it was and looks beautiful. Save yourself the hassle and just go to Stanley Steemer. They were nice, ON TIME, professional and reasonably priced.

Great service. Cleaned up an oriental rug with mold damage and it now looks good as new. Came for a…read moreconsultation, picked it up, and dropped it off very quickly with results better than I could have expected. On top of this, they handled a billing issue (100% our fault) with utmost honesty and integrity. We were very pleased with the follow up and communication throughout and they were always available to contact. Highly recommend using as a carpet cleaning service.

Rug Radiance Cleaning Company

(3 reviews)

I had them clean my 6'x9' wool rug that I've had for years. I was specifically looking for a…read moreservice that would take it to their facility for a deep clean, since I had some long set stains in it I wanted to get out (like coffee). Great communication from them and extremely friendly and kind pickup/dropoff service. It took about a week and the rug came back looking fresh as new, really impressed by the stains they were able to remove. Highly recommend.

I researched many companies & received several estimates and descriptions of the process. This…read morecompany had the most comprehensive and fair estimate. The owner of the company Alex spent approximately 45 minutes with me and based on my interaction I decided to let him take all four of my Persian carpets for cleaning. I was astonished once I got them back. A great experience all around. STRONLY RECOMMEND....

Rug Care

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During my dad's birthday party in our home, one of my friends accidentally spilled a coffee on an…read moreAntique Rug in our dinning room. The rug was a memory from my grandparents. A friend of mine recommended me to call "Dream2CLEAN " company, she used their service few times and was very happy with them . Next day I called them and they picked up my rug same day !! 4 days later they delivered my Antique rug back. I was amazed that my rug looked like new and no chemical smell at all !!Reasonable price . I would highly recommend Dream2Clean ! You can totally trust them with Antique and expensive rugs !

There's nothing like the feeling of a just-deep-cleaned carpet to make your home seem completely…read morerefreshed. But not always u can keep the carpet clean... Recently find out" Dream2clean" carpet cleaning service . Great guys, fast service , excellent job!!! Very grateful and will definitely use service again:) Thank you again...

Bedrosian Industries

3.0

(4 reviews)

Dealing with this company has been a nightmare. I thought because of their local presence and high…read moreprices that they would be the very best company to deal with. Due to my husband's disabilities I was unable to bring the two rugs back home after their cleaning and repair which costs over $1000. I decided to donate the rugs to a local non-profit. Bedrosian offered me no assistance with my predicament. In the interim a I paid for their service plus their ongoing charges for storage. When picked up by the non profit my bank account was hit for charges I didn't know about. No one from Bedrosian called to give me a heads-up and after numerous calls no one has called me back to explain why I owed these charges since all the invoices in my possession say no balance was due. I would never go back to them.

We bought 5 rugs from Bedrosian. 3 rugs were purchased & installed. The rugs are wearing…read morehorribly...the knots are pulling in a manner that exceeds anything we have ever seen...there are numerous pieces of yarn stemming out from the rugs and other frizzy bits and pieces we can't identify. We have owned many rugs over the years, and never experienced rugs wearing like this. It is clear that the Bedrosian rugs are "defective." Given that we worked with Bedrosian in the past, we trusted them to sell us quality rugs. We looked at the receipts for the rugs to determine information regarding content, care & origin to discover there is no such information outlined. We had our decorator look at the rugs. She surmised that the rugs are poor quality. She stated that in all the years she has worked as a designer, she has never seen such poor quality rugs for the price. 2 of the rugs we purchased are still wrapped in Bedrosian's original wrapping. We do not plan on using them based on our experience with the 3 rugs that were installed. We have requested Bedrosian take back the 2 unused rugs & refund us. We have not heard back. One needs to be extremely concerned about the quality of rugs when purchasing from Bedrosian. We feel that we have been taken advantage of in a big way.

Oriental Rug cleaning New York

(2 reviews)

We are extremely satisfied with he customer service Your company did a great job with all aspects…read moreof the cleaning from pick up to drop off.

I called the company to discuss about my carpets that have not been cleaned for some time now…read more After a couple of phone calls, they arrived and gave me a free estimate. They promised the carpets would look great and come back looking new. After exactly 5 business days they delivered the carpets back to my home. They moved all the furniture and placed the carpets back where I wanted them. They asked me if I needed anything else and would be happy to help with anything. Just a pleasure working with them.

212 Rug Cleaners

3.7

(3 reviews)

Eli and 212 Rug Cleaners are the BEST! They came by and picked up my rug and cleaned it better than…read moreI could have imagined it could be done. Eli was responsive via text and I couldn't have asked for any better customer service.

This was my first time using 212 Rug Cleaners and I couldn't be any more satisfied. I called them…read moreand that same day they picked it up. It took about a week for them to do the cleaning which was perfect timing because I was going away for vacation. Next time I need to clean my rug I will definitely be calling them back for their service. Not only was my rug thoroughly cleaned but the technician was very nice and helpful! I highly recommend to use them!

Williamsburg Carpet Cleaners

(2 reviews)

I had a wonderful experience with Williamsburg Carpet Cleaners. They picked up my 2 carpets and…read moreanalyzed cleaning methods and costs with me on-site. They returned the carpets within a week beautifully cleaned and were very communicative throughout the process of pickup and delivery. I will absolutely be using them again!

Great phone service, flexibility of scheduling, arrival a bit late but fine. Great cleaning and…read morethat is what matters. We had our sofa cleaned, very satisfied.

Atlantic Cleaners