I came here recently and I was honestly amazed at the superb service. I was able to get in a…read morevirtual line (no proper appointment- walk-in) in a few seconds, when I was about 4 miles away from the DMV (such a system did not exist a year ago). Isn't that incredible?! I saved like 30 mins of my life. I waited comfortably in my car and did not have to suffer outside in the cold or wait in a physical queue. The website updates were realtime and I also got a message when it was my turn. And the DMV representative at the counter was really sweet- he asked me if I'd filled an application online, I hadn't(coz I did not know I had to) so he guided me about where I should go fill it up and head straight back to him(no extra wait). All of that seemed smooth and well managed until then. However, the photo queue was pretty long and it was weird and confusing because it was side-by-side another line, for a different purpose. It took me a while to get a picture done. I am pretty hopeful they'll improve the system here as well. The recent renovations and improvements and are definitely amazing! Overall, I had a good experience except for the one glitch which happened at the back-office probably- The expiration date on my new license is about 8 months before my document expiration(say X)... The DMV representative had mentioned to me in person it would be X (as expected) but it was vaguely my birthday. I'll update my review if they fix this.

Two months and I was still waiting for my ID to arrive so I visited DMV…read more Waited an hour and a half for my turn only to be told that they CANNOT issue an ID despite having ALL the VALID and LEGAL documents stated in their own website. The two female clerks I spoke to today are either misinformed, naive, or just can't be bothered to look up my pending application. Worst DMV indeed.

Multiple people complained to the guard about an inebriated man whose pants kept falling down, but…read more*I* recognized him for what he really was; a deep state MK ultra plant designed to make you go home and take stock of your own life, and come to the realization that, "it's going to be okay." The guard seemingly investigated each complaint and also evidently understood what I suspected, and did nothing, especially not remove this gentleman from our collective. I saw the man in question with my own eyes, who could not (OR would not?) deign to keep his eyelids lifted for his drivers license photo, whilst his pants fell down to his ankles because they were unsupported by a belt that hadn't been fastened around his waist. He also attempted to flirtatiously offer his place in the photo line (a slurred, "ladies first") to a woman who clearly was not attempting to have a drivers license photo taken, which I thought was rather chivalrous of him. He exercised a titans grip upon a paper Trader Joe's grocery bag, which I can only assume was loaded with cans of Simpler Times. All DMV employees allowed this man to renew his drivers license, exit the building, and presumably operate an automobile. He is truly an unchallenged champion who walks (and drives) amongst us. I am impressed. I knocked off a star because it took 5ever to renew my drivers license. I cannot for the life of me fathom what could possibly be bogging down this process.

A lot of people who win you say, "I am going to the DMV, they usually follow up with a "good luck…read more"" That was not my experience today. I was helped by Julie Julie (E2) who is the most kind hearted person. I went in to renew my real ID. She helped me get everything situated. Not only did she go above and beyond but she made my DMV experience better. Patience is a virtue that she has. I am very happy with the DMV. I did not have an appointment and it was still pretty smooth.

I loved my experience here. They were friendly, quick, and knowledgeable when it came to updating…read moremy out of state registration/plates. Get a smog check before you go in for an even quicker experience. We left with new plates and stickers and didn't have to deal with the DMV. A little pricey, but well worth it.

Best service and fast, better then the DMV I will come here always now I recommend to allread more

Gary was an incredible help to me…read more I had spent all day making phone calls, following up on provided numbers, and in the end getting really no help or sympathy in regards to my situation. That was until Gary called me back. He was professional, very informed, and made sure I was ready before we got off the phone with each other. He also offered for me to contact him directly in the future if I needed further assistance. Thank you Gary. It's not an easy job but you excel at it greatly.

No response, unavailable, and solutions change every time DMV talks to them. What a waste of…read moretaxpayer money.

They don't have things in order I've been waiting for them to finish a simple paperwork is going to…read morebe one week and I had to come here 3 times to ask because they don't answer the phone willing to help.

Great service. I was walked through the process in a very simple way. I highly recommend!read more

Don and Richard were fantastic. They were super responsive on emails and quickly set up a time to…read morecome over to verify my car. They even helped answer a couple DMV questions I had on the side a few days later. This is a very specific service people end up needing... and finding guys like this that just seem happy to come out and talk about your car and make some part of the DMV process easier is just terrific.

The nicest guys! Don and Richard were so sweet and were…read morepatient, including with my dogs. Thank you, guys!

I went into taco bell catina 9in friday night trying to use the restroom. As trying to the use the…read morerestroom 3 police officer stop me for no reason telling me to go around as just so I don't past them. As a young black female adult in San Jose, they DID NOT make me feel safe as i as just using the restroom ( if needed buying something) the fact i could'nt walk past them as just trying to to use bathroom is a HUGE problem

I live in a big apartment building facing the streets. Heard a loud crash at 2am. It was a car…read moreaccident involving many cars. Called SJPD to see if anyone has called in yet they said yes. It's been over 2 hours and they still haven't showed up to the scene. Mind u the police station is 2 lights away. Meaning they can be here in less than 3 mins if they wanted to. Really sad that you can't rely on the system to help when people really need it Update they came 5 hours later. Multiple people called in , and they act like they were interested inputting it in the computers. 3-4 cars involved. It's blocking the streets. Two of the cars are immovable, the impact was so hard that both cars lost a tire. The head department of SJPD should be replaced if they don't want to work and help people

This is the only USCIS location that I've ever been to for interviewing my green card and…read morecitizenship. I have a good experience here. In a normal circumstance, I'd say I recommend this location but you can't really choose so good luck. You can only come inside 15 minutes before your appointment. I always came 30 minutes early and wait in the car to be sure I won't late. There's a lot of parking too. You need to show them your appointment notice for them to let you in. The security guards are serious but polite. After going through security, you need to go to the check-in booth so that they can notify your interviewer that you're there. Then you would go wait in the waiting area. The waiting area is spacious and usually doesn't have many people. You'd probably wait about 15 minutes before the officer calls you in. If you come in for a citizenship interview and you pass the test, the officer will tell you to wait in the waiting area to receive more information regarding the oath ceremony appointment. The 2 officers that interviewed me for my green card and citizenship were very nice and friendly. They made the interviews less scary. Side note: if you need to reschedule your interview (citizenship interview in my case), call the number on the interview notice. A representative will send the request over to the local office. You'll get a confirmation email saying they'll honor your request to change the appointment. This means you don't have to go to the interview anymore. They might not schedule you a new interview date until the original one has passed so if this is the case, you can even attend the original interview date if you can make it.

You can have any work position but if you are not professional you are not qualified or doing your…read morejob. The Hispanic lady in the entrance is so rude ! No respect for older people or anyone . She thinks she run the world. Be better. You are getting pay !