The employees at the San Jose Hedding Office are very helpful, courteous, friendly and…read moreunderstanding. There is a long waiting line for assistance, but once you are inside the employees are there to solve and assist you with your disability claim. I greatly appreciate the quick response. I arrived on Tuesday 9:30 am out by 11:15- Had my claim back payment expedited and received auto deposit today Thursday...within 3 days!

This location is severely understaffed, waited hours. Workers are rude and don't seem to know…read morewhat's going on half the time.

App for making appointments is awful. Couldn't get it done…read more Otherwise this office is OK. Security officer on this day was very helpful. Please improve the app.

Great service, a little confusion at first but the lady who helped me at window 6 8-6 /9:30…read moreappointment for my son, if her manager ever gets to see this review. She went above and beyond providing great service even giving me information on applying for medicare...yes I'm getting there. I would like to send a review to the security guard too. Very helpful gentleman.

Booked an appointment for 11:30 AM and still wasn't seen until 2:30 PM. What's the point of making…read morean appointment if you're going to wait three hours past it? Staff member she(white american lady -short hair) ignored me and walking away. I had to chase her and block her, to get an answer. Then she said it's going to take ~2 hours for those who don't have appointments. You made me wait for weeks and then you take people with no appointments. To add insult to injury, then this office started taking appointments of those people, who came after me. Completely unorganized and disrespectful of people's time. This office needs serious improvement in scheduling and efficiency.

The service at the Fontaine rd. Branch is great! Even through it's busy,I can count on being well…read moretaken care of. Sincerely Richard G.

I was in-and-out in 25-minutes for my name change appointment. It honestly took me longer to drive…read morehere and find parking than the actual appointment itself. You clear security on the ground floor and the guard directs you to the 2nd floor. You check-in, wait for your number to be called, then proceed to the appropriate window. You need to call to make an appointment as they don't take walk-ins. I had to wait 30+ days for the next available appointment (-1 star for the month long wait). Not sure if it's always that way or if it's just the year-end rush. Other than that, it's fairly efficient.

You need to go there when you're my age I'm 66 and this stuff is confusing. So if you need money…read morebecause you earned it over your lifetime, then you need to go and find out all that really bullshit that goes with it. Some of it's good some of it's not. But it is what it is.

I am writing to express my sincere appreciation for the excellent service I received at the…read moreCampbell office today. Although I was technically in the wrong location based on my home address--which corresponds to the Mountain View office--I explained that the Campbell location is much more convenient for my workplace. The representative at window 12 was incredibly understanding and assisted me with my Medicare application with great patience. I was assigned ticket number D62, and I could not have asked for better service. I wanted to share this feedback to ensure her hard work and professionalism are recognized. Thank you again for the great experience.

They lie. They act like they want to help you, but in the end, you get nothing. But they're very…read morekind. What I can't understand is why they call mentally ill people up on the phone and ask them to explain their side of the story. What the heck? They want you to be all nice and cheerful as they're getting ready to yank your disability check. What is wrong with you? Also, if you become the payee for any grown-up and there's any problems they're gonna make you pay back the adult who got the money. you will be responsible to pay it back. And then they'll ask you to explain why you shouldn't have to pay it back. absolutely the most backwards group of people I have ever encountered. The problem with the whole system is the people who call you up and ask you to explain. They get paid to giggle as you try to wiggle yourself out of their jam. Then they deny you, and then the process just goes on and on, and on clogging up the whole system stealing the taxpayers money. They need to stop denying people. they need to grant their disability which they're gonna get in the end anyways and stop wasting money on the process. billions of dollars is being wasted on the process, and the poor judgement of the people left in charge of the judgments. Pancakes sounds good right now.

A nice clean office and it has a wedding chapel for registered weddings…read more I booked my appointment online for my wedding license. I also booked the chapel for 20mins , which has minimum 20 guests other than me and my husband, for the ceremony. Along with license, the chapel booking has a fee. The wedding was a smooth experience. I got the license the morning of my wedding with my husband, came later in the afternoon for my ceremony, and got married :) There is an indoor chapel and outdoor area, and I preferred indoor for privacy. It is also beautifully decorated. And only need for 1-2 witnesses. And then I went back to get the signed marriage license two weeks later and received it for a minor fee.

We made an appointment online to get married. The whole process was very easy…read more They have a really big parking lot, and very good signage. It was easy to see where to go. This building looks brand new and very clean. The person working at the greeting station was very helpful with what we needed to do, and checked in on us filling out the paperwork online. When we completed the paperwork, they saw us right away. A very straight forward process. I felt like the staff was very caring and helpful!

Why is it when 90% of the time that you come into the IRS office to try to resolve an issue? You…read moreare greeted by an employee that seems to be unhappy at their job and then it reflects on their customer service. It's very irritating when you're trying to explain the situation and you're just cut off and the young man helping you can't even look you in the eye when speaking to you. I can count on one hand, the times that I have had a positive experience with an IRS employee that has amazing customer service. It is a total of two times. two stars for the two employees they gave great customer service. I'm sorry I didn't get their names.

I was soooo disappointed upon entry to this place. I went there to get assistance. Sadly all I got…read morewas horrific attitude and disservice. I was Told like a child No Appointment you'll be lucky to get seen. Register here and sit down! 2 hours passed and I left the 2 white women at the window were abrupt to say it nicely. I called for an appt can't get through the line cuts out after its message plays then I called for an agent the AI can't understand what form I need hangs up also! Terrible service Ready to leave usa.. too bad I can't put no stars..

Are you in need of their support/help. Well, if you don't mind waiting til hell freezes over, by…read moreall means, go for it. Just tired of all these agencies that tell you they can't help but give you NO alternatives to the right path. Bogus and waste of time and sooooo disappointing especially when you're in need. Get rid of these agencies that say yes to scammers and not the real people who need it.

Must have gotten here on a good day. Only 4 people were waiting. When I arrive there was no one in…read moreline and was helped right away. Business must have taken 15 minutes max. Ladies behind the window were very helpful and pleasant. I was expecting the worst...like the DMV...hahaha Parking lot is small so I would recommend going during slow times. Haven't been in this area in 20-30 years. Driving by the Pink Poodle and Burbank theater brought back memories. hahaha

I used the Commission for a wage dispute in 2020. I received a settlement without a hearing. My…read moreemployer didn't pay the entire amount that I sought but it was fair. You're likely to get paid for back or shorted wages, but I didn't get paid for a bonus that had been promised in writing.

I filed a wage claim 2 years ago in 2022 and never heard back from my case worker even though I…read moreemailed him multiple times. It just said he was on vacation for 2-3 weeks. I stopped caring about my case after a full year of hearing nothing. All of a sudden, I get a call, over 2 years after filing the claim from Steve Nguyen and he spoke to me in a very angry and passive aggressive tone about how my employers breach the contract and if I want to dismiss the case. I told him my side of the story, but he couldn't care less and aggressively suggested I dismiss the case by emailing him, and once I did, he hung up. They are NOT on your side and they should be fired, especially Steve Nguyen, because there's zero reason for them to be there.

Cops get such a bad rap today.. I was at an appointment and a little 75 year old lady drove over a…read morechain and her car was stuck.. private property so no AAA could help.. owner unknown of building. So I called non emergency.. two amazing guys showed up.. officers Wilson and Jager (hope that's spelled correctly) So kind and patient.. both on their hands and knees trying to free her car.. she was so upset.. and they succeeded !! Role model peace officers to be sure!!! Thank you!!!

Thank you for your helpful support of the No Kings march today. The department was not really…read morevisible for most of the day. When they were, they were helping keeping the marchers safe by effectively managing traffic so the crowd moved safely and efficiently. 5.0 for the officers and command staff. 4.0 for logistics. Motor officers on hot pavement in hot uniforms without visible water. Perhaps they had chilled camelbacks? Overall, a very nice job.