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    Reentry Resource Centers

    3.7 (3 reviews)
    Closed Closed

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    Recommended Reviews - Reentry Resource Centers

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    3 years ago

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    6 years ago

    Helpful 1
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    13 years ago

    Great opportunities await those who want to change. A one stop shop for re-entry.

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    California Disability Insurance Office - After being in line outside for 2 hours, let's now fall in line INSIDE

    California Disability Insurance Office

    2.2(19 reviews)
    0.4 miDowntown

    This is awful!!! I was out of work due to a cancer related issue for about 7 weeks. I never got…read morepaid. Called and called. Then RE-FILLED out things on line. Things my doctor sent on on the 14th of April. Then went to an office in Concord that claimed they were only an office for unemployment, was told to go to Stockton. Then Sacramento. Then San Jose. Currently, I am back to work, yet I am taking days off to ask where is the payment???? I work hard to pay into a system that makes it incredibly hard to get that payment back. I went into the doorway in the San Jose office and read the instructions: 1) sign in... OH BUT THEN WAS YELLED AT BY AN ATTENDANT "GO OUTSIDE AND WAIT IT LINE!!!" Yo! Really??? You literally have signage here that says sign in. Take a number--that's as far as I got in reading before I was rushed out after being reprimanded for entering. Now I am standing outside in the incredibly hot sun with no shade, no water, no bathroom and no Instructions or assurance on next steps with about 50 other people. All of us are confused as they will not speak to us--just yelling "go outside in line!" DISGUSTING BEHAVIOUR This is insane. Why are the govt workers so rude, obnoxious, uncaring, not inquisitive, talking to me like I am a child (and not just met, all these people standing out here). HOW DARE YOI TREAT PEOPLE LIKE TRASH! We paid the money into the system, now we cannot get it back??? WHERE DO YOU THINK GOVT SALARIES COME FROM??? #taxes California and the govt SUCK!!!!

    I had my worse experience at this office. I had a surgery December 23rd 2025. I downloaded their…read moreapp and created an account then filed for my benefits. For some unclear reason I got blocked. After days of calling them and the tech support finally they unlocked my account. Since then I was not able continuing my account. It wouldn't allow me to create a new account neither! The had tech support for unemployment department, but no tech support for short term disability department!!! With my broken foot, I had to go to this facility by myself. At 9am there already was a huge line there. The line was outside in freezing cold in January. So many sick and injured people in that line in the cold with no chairs or benches to rest on it. We waited for 3 hours outside and then waited 1 hour inside. After all that torture they told me we cannot help you with your online account at all in here! They simply gave me a blank form and told me go fill out and ask your doctor to complete his portion and send it back to us! Unbelievable!!! Why someone didn't come to the line to at least ask us why we are there and whether we can get the assistance I need there or not? They could also distribute the blank forms to the people in the line so that we didn't have to suffer there for no good reasons!!! Shame on them.

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    California Disability Insurance Office - Arrived at 08:30am. Long line. Estimate 2-hour wait.

    Arrived at 08:30am. Long line. Estimate 2-hour wait.

    California Disability Insurance Office - If you're looking to apply DI physically, no need to fall in line. Go inside and take a disability form (the green packet).

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    If you're looking to apply DI physically, no need to fall in line. Go inside and take a disability form (the green packet).

    Social Security - No one inside building. Lights off. Says they're taking appointments but aren't. Parking lot empty.

    Social Security

    2.7(69 reviews)
    9.7 miSanta Teresa

    Oof! What a terrible experience…read more I had my hopes up when I read that many who come here have a good experience. My interaction was the complete opposite. The good: Location is easy to find, parking is robust, the security guard at the door was very polite, and the instructions are easy to follow. So two stars for those points. Here's where things went wrong... I needed some help to confirm that I was completing a document correctly. It's something somewhat time-sensitive, SSA is slow to review and take action, and I wanted to avoid any mistake that would require having to start the process over and delay the outcome. It was something that a phone call to SSA could not accomplish. I came armed with all of my documents, completed and nicely organized. I wanted to make this stressful visit as easy for everyone as possible. I had an appointment. Checked-in and arrived early. I was called as soon as they began operations. Great! Knowing these folks probably deal with a multitude of frustrations, I was sure to be as pleasant as I could possibly be. I explained my purpose. I was met with the Nurse Ratched of the SSA office - cold, rude, sharp, condescending... And minimally helpful. If she wasn't so busy making this the most unpleasant experience ever it would have taken a fraction of the time. In the end I got what I came for but not without a heavy dose of horrible attitude. I feel sorry for the folks who need to be "helped" by her who present her with a more challenging experience. I clearly lost the SSA office customer service lottery this day.

    This is an awesome place! Great employees and excellent Service. I appreciate you all and the Guard…read morewas very helpful and a great person! No lines on Monday 3:00PM. BEST time to go! Jim H.

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    Social Security

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    Reentry Resource Centers - publicservicesgovt - Updated June 2026

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