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    Lockaway Storage

    2.0 (1 review)
    Open 9:00 am - 6:00 pm
    Updated 2 months ago

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    Two Men and a Truck Moving

    Two Men and a Truck Moving

    2.5
    (82 reviews)

    Just used this company to move me from Dallas to Austin. Setting up the move on the phone was easy,…read morethe men called on there way to my location the day of the move, and arrived when they said they would. They were friendly, fast, and hard working! At the end of the move they had to haul my stuff up to the 3rd floor - no problem. It was a long day, but a great experience! Would use them again for sure!

    What I thought would be a smooth, professional moving experience turned into an absolute nightmare…read more The movers assured me that they would take very good care of my furniture and even suggested that I not purchase the additional valuation coverage because they felt it wouldn't be needed. I trusted them, and unfortunately that trust turned out to be a costly mistake. My very expensive furniture, which was in excellent condition before the move, was damaged, along with my walls. What should have been a simple moving experience has turned into frustration and back and forth trying to get the damage fairly addressed. Because i did not purchase their additional coverage, they are limiting their responsibility to $0.60 per lb, and i have had to repeatedly go back and forth with them over the weight of my furniture. It is incredibly frustrating to have to argue over the weight of furniture that was damaged while in their care. I WOULD NOT RECOMMEND THIS COMPANY. The initial moving experience may have seemed smooth, but what matters is how a company handles things when something goes wrong. This has been extremely disappointing. My advice: do your homework, read the fine print, and do not rely solely on what the movers tell you about additional coverage. I wish i had known then what i know now.

    Two Men and a Truck Moving

    Two Men and a Truck Moving

    3.0
    (2 reviews)

    Jeremiah and Dom were our FAVORITE movers with Two Men & a Truck. They were so fast and efficient…read moreand it felt so comforting with their expertise. They also were so kind to my toddler and my husband and I. They felt like family while moving! Worth every penny. Summertime five.

    I've waited almost two weeks to give this company an opportunity to correct the issues with no…read moreresult. DO YOURSELF A FAVOR AND DO NOT USE THIS COMPANY. I was quoted for a 4 man, 2 truck move at a $310 hourly rate. I was told, after sending in my video, that the move would take 4.5-5.5 hours. The morning of the move, I got a call that one of the movers was not available and only 3 men and 2 trucks would be coming at an adjusted hour rate of $275. How they came up with this arbitrary figure, who knows. The three men got to my home within the agreed upon window, however, at almost no point did the men work together. They went to separate areas to work and took their time. I appreciate them wanting to wrap furniture, but Two Men should invest some time and money in training their "employees" about the most efficient means of doing so. I have hired full-service movers in the past who completed the entire move in less time than it took these people and the boxes were packed and staged for them! I talked to a supervisor during the move who assured me they would take care of it at the end- a lie. At the end, they booked me for almost $2600 and told me someone would be in touch. They didn't keep any of the next appointments to make the problems right. They broke an irreplaceable antique chest, a very expensive piece of china and some of my bakeware. !!!BEWARE!!!

    Firehouse Movers

    Firehouse Movers

    4.4
    (232 reviews)

    I can't say enough good things about this company and their employees…read more Setting the appointment was a breeze and the move itself was flawless. Very nice workers, a strong work ethic and good manners. "Yes maam" goes a long way with me. AND the actual cost was significantly less than the quote I agreed to. Firehouse Movers is who I'll call with any future moves.

    BEWARE - BAIT-AND-SWITCH PRICING!…read more I rarely leave negative reviews, but my recent experience with this company deserves one. I chose Firehouse Movers because of their glowing Google reviews, and their initial estimate was very competitive. Unfortunately, the final bill was a complete shock. To begin with, they insisted on a virtual estimate and refused to come out in person and assess the job. This was a 5000 sq ft home full of furniture, and I wanted the most accurate estimate possible. I asked multiple times for an in-person estimate, but my requests were declined. By moving day, I had sold two-bedroom sets and several other large pieces of furniture that were included in the original estimate. Even with significantly fewer items to move, the final price was more than double the original estimate. On the day of the move, I somehow went from needing two trucks, as stated in the estimate, to four. And from 9 to 17 total man hours. At the end of a long day, my husband just wanted them gone, so he reluctantly paid the bill before they could log anymore hours. When I called to discuss the bill, Firehouse claimed I had verbally approved the additional associated costs over the phone, citing a recording, which was completely false. I have asked multiple times for this recording, but I have not received it. That was not a small miscalculation. Our move was grossly underestimated. This whole experience felt misleading and dishonest. Stay away.

    Lockaway Storage - selfstorage - Updated August 2026

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