Avoid if you can…read more They act like they are doing you a favor by renting you equipment. Have had defective equipment rented a couple times. They still wanted to charge for the time it was down due tot their negligence. Last visit, needed a mini skid for 4 hours and would not allow it unless paid for all 24 hours as they don't have a working hour meter on it.

Visited the store last week and no one was wearing a mask behind the desk. I asked why and was told…read more"We decided we are not wearing masks" "Tired of people coming in and making fun of us" "We keep our distance from each other" Normally I would give this place 4 stars, but not after hearing that attitude. I will find somewhere else to go!

The place is clean and seems secure. Unfortunately, mold has grown on most of my furniture there…read moreover the past several months while we were out of town. It started at the floor level and has crept up about 6-8" on the furniture. I sent them pictures of it and asked them to call me. They did not call. When I called them about it they said I can submit a claim to my insurance. They say they keep the humidity at 55%, but this cannot be accurate, as the mold would not grow at that level. Lately the place smells musty when you walk in, so clearly there is a problem. It did not used to smell that way before. They offered no mitigation and said they have nothing to offer me. A real disappointment.

Rented a 5x10 less than a year ago for $57 month. Just received increase notice of $87 month…read more That's $30 increase per month in less than a year renting. This increase is almost double of what I am paying, TOTALLY RIDICULOUS!!!!!!!

Joe and Clinton did a really good job with the move. Everything went smoothly…read more - Matt nice

Movers were very friendly and were very through! They make sure eveything is wrapped and protected!…read moreWould recommend!

If you are late on payment you are in trouble!!…read more I had a $185/mo locker for several months and was late on November due to a shortage in my work schedule. I was inundated with texts and emails and ultimately had a $505.00 total due with $185/mo locker!! Beware!! Fat cat that ownes this place is a blood sucker that will jack your payment so high that you wont pay and they will slap a lein on you and they will take your possessions!

Although the facilities are nice, beware of large yearly increases in rent. Also beware when you…read moregive the required 10 day written notice to move out, they will only prorate if you're out by the 5th (and they don't share that information with you either). There's no on site garbage either. And when I complained about the large price increase for no reason, the did come down a very little bit, until I told them I was moving my stuff out then my price was increased for the last month. I'd never go back there again for my storage needs.

I will only give 1 star because the workers who moved my house were great. Jason was terrible to…read morework with. He did not want to come to my house to write the estimate, instead he viewed it online. He grossly under estimated the amount of time to move, the number of movers and number of trucks. I contacted him right away when I noticed there was an issue. Good customer service would have contacted me!! After the move he sent me an adjusted invoice for more than double the original. I truly feel Midwest movers do this on purpose as a bait and switch. They broke a TV and lost the key to my treadmill. I offered to pay more than the original quote, but up to what my other estimates were. It was a big job. However Jason would not take any responsibility for his error, and would not accept the comparable quote. DO NOT use Midwest movers.

To whom it may concern, I am writing to tell you about my experience with Midwest Moving and…read moreStorage. My service dates were 3-1-25 to 3-22-25. Upon the removal of my furniture everything seemed to go great. The crew was friendly and handled everything with great care. Before returning I emailed the person who set up the move, Dave Mills requesting the same crew that handled the furniture the first time around ( an email that he also included employees Marc Mendoza and Micheal Tae on ). Needless to say when the furniture arrived it was not the same crew. You wouldn't think it was a problem but while the first crew was friendly and voiced no concerns at all the second crew spent the majority of the time either complaining about how the first crew packed everything and if certain items ( like our treadmill) needed to be taken apart to get through the doorway. After moving back in we noticed a few items were either broken or damaged. I emailed Dave Mills to let him know and he forwarded my email to Dan Bensfield and this is where the problems really started. I understand things get damaged during a move, which is why you hire professional movers with insurance and experience. My original email with Dave and Dan was on 4-18. On 4-25 I emailed saying I would find the original receipts and on 4-29 I sent another email asking if he ( Dan ) would like the receipts submitted together or separate. On 5-21 I sent 3 emails to Dan with all of the pictures he had requested and copies of original receipts dating back to 2018. On 6-8 I emailed Dan for a follow-up to see where everything was at. No response. On 6-17 I emailed Dan again. No response. In fact, the last email I have received from anyone from Midwest was on 4-29-25. I don't know if he is trying to push me off hoping I will forget about it or maybe he didn't expect me to be able to produce receipts dating back to 2018. Either way, this issue is still not resolved.

Came in around 6 PM during a rush, and Santiago handled everything calmly and professionally. He…read morehelped me wrap, box, and label my return without any frustration and kept a smile the whole time. Really appreciate Santiago for being friendly efficient, and for having patience with me. Thank you. Both associates worked great as a team and they both have great customer skills.

They've always been very helpful with packaging and everything has been delivered at the time that…read morethey say

They are magicians! I'm very pregnant and overwhelmed by clutter and they made such a difference in…read moresuch a fast amount of time. It gave me so much peace and relief.

Our kitchen and bathrooms were touched by angels…read more We just moved into our new condo and let's just say we had more than we thought the space could handle. There was no way we could have unpacked and organized our kitchen and bathrooms over the next few weeks, which is what their team excelled to do in less than a day. Mackenzie was very responsive starting from original quote to appointment day. Because of this they came fully prepared and we feel every minute they used here was optimized to the fullest. It's our first time using this kind of service and Mackenzie, Chloe, Brittany, Mary and Melanie have officially spoiled us for all moves to come. Our home brings us so much joy now.