Nick and crew arrived timely. They packed the house content. Moved my belongings with care as many…read moreof my items I wanted packed and secure to be moved to a storage facility. I was so impressed I bought them a cooler with ice and drinks!

I booked New City Moving to move my stuff from my studio apartment into a moving van I had rented…read more As other reviews mention, the movers themselves were excellent--efficient and respectful. However, I asked for packing service, and the movers had not been told this. Before the move, I had confirmed that I needed my things packed with the office staff three times: once via email and in two separate phone calls. When the movers arrived with no boxes or packing supplies, I had to run around shoving my belongings (including my dishes!) into garbage bags. It was a rough start to my very long day of driving a moving van across the country! I provided feedback to New City Moving about this problem twice, once via email and another via their text survey. It's been three weeks since the move, and I have not received an acknowledgement or an apology.

We have used this company several times and have yet to be disappointed. We love that the boxes are…read moredelivered to our door step!

Wow! What a convenient, easy and incredible service. One stop shop, local business, order online…read moreand delivery was prompt and fast. Ordering online was fast and easy. Boxes, tape were more than enough for my duplex. I choose the 3 bedroom package. Gently used boxes were in great shape. Why buy new?! Save the environment. Support this great local Chicago business.

We can't do Card board boxes because My wife gets rashes from them. With Redi-Box Our move from one…read morehouse to another and 0° weather. Along with snow, blizzard was super easy. You guys know how easy it is to pack all your things. Label it and give it back without the hassle of keeping the boxes recycling and what not? Worth every penny I will definitely do this again. And i'm not stuck with all the boxes afterwards.

I was told to expect delivery today between 11am and 2pm. It is now an hour past that time and I…read morehave been unable to get in touch with anyone despite multiple emails, texts, and phone calls. Beginning to think this is likely a scam company.

Service is amazing and the team here are all very friendly and knowledgeable. Their selection is…read morethe largest in Chicago. I went in looking for a crazy box size for a project that was six months in the making and finally found it here with their A1 customer service. The value is incredible and very reasonable. If you're like Me and you're looking for something unique or just looking for a good value on a lot of boxes come by and see the team here at citation they're amazing. Please note that this place is a big warehouse with the entrance around the side. So, walk up to the door, on the side of the building, and knock. The guys are inside and they are all waiting to help you with your project/business goals.

This place is perfect if you are moving and need a variety of sizes and a bunch of boxes. They…read morehave every size box ( and I mean every) you need and they even have move kits based on your apartment size ( 1 or 2 bedroom). The kits include boxes, wardrobe boxes, tape, paper, and bubble wrap. The rates are way better than Uhaul and the quality is incredibly better than half prices boxes store. Shout out to Jacob for amazing customer service. It is always nice to shop local and Citation does not disappoint. We will always use them for any of our box needs.

Knowledgeable, professional and hard-working crew showed up and sealed all my boxes and tubs in…read moreplastic and covered all furniture with blankets. They photos of each item as they wrapped it. They finished the job in about 2.5 hours. boxes and tubs were already packed. I feel very confident that my belongings will be safely moved and stored.

This is a fundamentally dishonest company…read more A while back, we received an email telling us we were entitled to one free delivery from storage every quarter. Apparently, this was part of a new "rewards program" Clutter started when it raised its monthly storage fee. We set up a delivery. Before the delivery, we called customer service and were assured that the delivery would be free. But "free," in this case, costs $209. After some arguing, Clutter refunded $125. So, I guess "free" means $84 if you complain. The customer service people we reached after the delivery tried to gaslight us. They denied ever offering free deliveries once per quarter. When we sent the documentation, they had no explanation for why they never honored the offer they put in writing.

Helpful and affordable! Got the tour run down and it didn't…read morelast long. We were moving stuff in in no time! Made my move out a lot easier!

Mice infestation! They have issues with mice since last summer. My unit got destroyed by rodents!…read moreOver $2k in damage! The owner claims the issue is being taken care of but the mice never went away as every month I return to my unit and discover new damage! The contract you sign when renting the unit mentions no responsibility of the owner for any damage including damage done by rodents so you will be left on your own to deal with your loss. They offered $10 discount for the next 6 months for me as well as arrange the livers to vacate then disappeared. The staff is friendly but not helpful. Be mindful of this went renting from them!

I was quoted $3650 for a move from Chicago to Michigan, when the truck was loaded the foreman came…read moreback with a move price of $8700!! I complained to the broker and managed to get it back down to $4650, but I still feel that I was ripped off. And speaking of ripped off, after unpacking I discovered that they had been through all of my stuff and stolen all of the jewelry and watches!! DO NOT hire these thieves!!

SCAM!!!! Beware this company rips you off! Original…read moreEstimate was for 1335 Cu. Ft. All along in our communications with the MOVER (Best Price Moving & Storage) we were assured we were only going to be charged for ACTUAL Cubic Feet utilized and not ESTIMATED. At the time of pick up in Chicago it was REPRESENTED we were using 2,000 Cu Ft of space. And were told we needed to pay the difference*approximately 665 Cubic ft extra. When the truck arrived for delivery, it was packed to under 1,150 Cu Ft of space. A SIGNIFICANT difference of approximately 850 Cu Ft. You can view pictures I took upon arrival of our delivery truck. When I went on the truck to take the pictures the movers asked why I was taking pictures and he answered his own question with "are you not agreeing with the Cubic Footage charged. This tells me this is a common practice in the moving industry and does not comply with any standard of good business practices. This is the difference of being charged for 2000 cubic feet on only using 1150 square. This difference is the 850 Cu Ft X $3.30 $2,805 plus 12% Fuel Surcharge on our Cu Ft by $336 = $3186. WE were over charged $3186. We reported to the company, and the said they would get back to us. Nobody contacted us and every time we called the disconnected us or put us into someone's voices mail. If I could give negative star, I would. This is the absolute worst moving company that I have used. I have reported them to the BBB.

If Mission 2 Organize is on a mission to change lives, then consider it 'Mission: Accomplished'…read more(for me at least, and for everyone I have already referred them to)! Which is why I am here: to yell my praises from digital mountain tops! I was (very generously) gifted an early Christmas present from my mom of a full day/organizing session with M2O... AND IT WAS THE BEST GIFT I EVER RECEIVED! It is truly the gift that keeps on giving. **Hint hint, people- Christmas is less than 3 weeks away, if you are struggling for ideas. ;-) Schae and Britney were spectacular! They rolled into my place like two boss ladies ready to get down to business (but not in a scary way lol)! They put on a fun playlist and took charge, which is what I like and needed. They let me help (obviously not required, but desired on my part to learn) and taught me helpful tips and tricks along the way to maintain the organization. Best of all, they knew how to prioritize my projects in the order that made most sense, and maximized efficiency and my time with them. Not a minute wasted and no stone (aka leftover crap I didn't need anymore) left unturned! AND, like, how helpful and convenient it is that they haul away as many donations for you as they can when they leave?! At the end of the day (literally), I had the best nights sleep that I'd had in years, knowing that there was (finally!) a place for everything and everything in its place. Not only did M2O grant me peace of mind, they motivated me to keep going and see what I can accomplish on my own with what I learned from them. And the productivity levels on all the DIY projects I've set aside over the years are through the roof! My home is, now, finally the way I want and need it to be- it is first and foremost, my sanctuary. Thanks to M2O! But don't worry, I would never claim to be a 'Master Organizer' like them though- there are still some projects that seem just too overwhelming to undertake myself...like where do I even start?! SO, I've already booked my next session with them. Can't wait for Round 2!

Our kitchen and bathrooms were touched by angels…read more We just moved into our new condo and let's just say we had more than we thought the space could handle. There was no way we could have unpacked and organized our kitchen and bathrooms over the next few weeks, which is what their team excelled to do in less than a day. Mackenzie was very responsive starting from original quote to appointment day. Because of this they came fully prepared and we feel every minute they used here was optimized to the fullest. It's our first time using this kind of service and Mackenzie, Chloe, Brittany, Mary and Melanie have officially spoiled us for all moves to come. Our home brings us so much joy now.

Fantastic experience. Ervin and his crew were incredibly efficient, kind, and amazing to work with…read more 10/10 recommend.

Horrible experience. I explained the critical necessity for the date and time of the move and then…read moreafter receiving confirmation they changed the time without asking me and then cancelled the reservation. Unprofessional and irresponsible. Luma who made the reservation is a liar. Zero stars would be more accurate.