Used East Bank Storage to store my life for a year when I was out of the country. Very little not to like about this place. Great staff, affordable, fairly easy to move in & out. My only complaints are that sometimes getting a cart can be difficult when they're busy. The hours can also make it a little tough if you plan to stop by in the evening. They also rent Uhauls and sell pretty much any packaging you might need. read more

East Bank Storage - Self Storage Near Me - Chicago, Illinois

This place never disappoints. Allen is truly a delightful representation of hospitality. He's engaging in conversation,hard working and smiles! He brings a positive feel to the place. I appreciate you, Allen! read more

I have had a storage unit at this location for over 5 years. Not only is the staff very friendly, helpful and accomodating but they would call me to inform me when packages arrived. East bank was ideally located blocks close to my home and expressways. And while I had the storage for work, the 60 sq. foot space had still lots of room and was easy to get in and out of. There was plenty of carts available to use when moving heavier items and even staff to help. I highly recommend to anyone looking for extra space. They are very reasonable as well. read more

I've been using East Bank as a mailbox since September when I moved to Bridgeport. It is also where I get my packages delivered. Everyone was friendly, and picking up packages is really easy and affordable. read more

I stored my things here for about two years. The facility is beautiful and everyone who worked there was friendly and helpful. My only complaint is the hours - not open on Sundays and close pretty early on the weekdays. I often had to rearrange my schedule to try to make it there. Other than that, this is a great storage facility! read more

Good storage place. Easy access, and elevators that run. Carts and such. Still, a good deal.

I have had a rental locker here for over four years. The cost is great, the front desk people are super friendly, and the elevator is huge. They have carts available so you don't have to do much at all. read more

Always courteous and helpful .Nice elevators and easy accessibility.The building is easy to get in and out of

I had furniture/objects/art/lamps, etc. stored here for almost 3 years. My stuff was in perfect shape when I finally departed from my exceptionally well kept storage unit. Alan who runs things in the main office is kind/helpful and resourceful. The building itself is a wonderment in the ever evolving Bridgeport neighborhood. So much to see in and out of this great art and event location. I would recommend East Bank storage to anyone that needs a trustworthy location to store their personal and business treasures. read more

Wonderful customer service. Employees are attentive and responsive to questions by phone, email, and in person. The space is clean and parking is always available. Easy in and out! read more

Dear Yelpers, I have had an art studio at East Bank Storage for almost 5 months now, and I am very satisfied with the services. After looking around at quite a few other studios, East Bank is still the best bargain I have been able to find. My first space was only $200 a month! but I recently had to upgrade to $300/mo to have more space. There's free internet, parking, carts, huge elevators, nice hardwood floors, colorful walls, 4th floor gallery... and the staff downstairs is awesome. Any time I ever have an issue, I talk it over with Clodina who couldn't be more genuine in looking after the interests of the artists here. i had to subtract 1 star only because as an artist, its location is not the best for trying to get exposure... though I feel things may be picking up. read more

I've been an East Bank Storage customer since 2007 and I remember how I was somewhat impressed with the place when I first walked in 4 years ago. The lockers were clean and the employees were mostly friendly though there were a few times when I felt a bit rushed. But hey, I was storing stuff, not living there, so having a clean locker space with no noticeable walking small critters around is good enough for me! Fast forward to the present and guess what? Still the same friendly, casual service and clean locker areas. I've stopped by a few times in the past few years and just today I went in to downsize to a smaller locker. I needed my lock cut and someone came right away to help me even though they were swamped that day. The guy came up fairly quickly with all smiles and happily cut my lock. The two people I dealt with that day at the front desk were friendly and made sure I was taken care of right away. I actually felt that service has improved since I was last here more that a year or so ago. I also saw people cleaning and vacuuming in the short time I was there which made me feel even better about leaving my stuff there. And the carts are are great! Light and very easy to maneuver! Best part is I found out they open until 6pm on Saturdays too. They opened til 1pm before and it was a bit incovenient for me since they're closed by 6pm on the weekdays and i don't even get home til 6pm. I have kids that take away my morning times during the weekend, so having Saturday available almost all day is great! All in all, I totally recommend this storage facility! read more

East Bank Storage (near IIT campus) was very very convenient for my daughter (a student at IIT) who needed to store her dorm items for the summer (in lieu of driving all of the stuff back to MI). The storage space is clean, staff is friendly, hours are convenient and priced RIGHT! We plan to use this company for all of our storage needs in Chicago and will recommend it to all of our friends. Sincerely, Amal Mansour read more

Great location, very clean, great staff all over a great deal best storage place that I have used and it is located in a very beautiful environment so you don't even feel like your going to a storage place. read more

I have been a customer for 3 years now. Very friendly staff. Very well maintained. Lots of carts to use, huge elevator and plenty of parking. Recently upgraded to a bigger unit for a small increase and is totally affordable. If you are like most of us Chicago people that have condos with little to no storage, look no further! read more

I previously wrote a review on May 21, 2010 detailing the great experience at this storage company. Nothing has changed. Very clean and well maintained with a large selection of storage units to choose from. Professional office and mtce staff that are always willing to help. We currently have 2 units but will be renting a 3rd as we begin remodeling our house for the next 6 mos. Highly recommend this business. read more

We are going to use East Bank Storage for business files. East Bank employees have been helpful and friendly and even helped us load storage boxes into our car to get us started. read more

I have had a storage unit at this location for about 6 months, and I'm extremely pleased with it. The staff is friendly and helpful. The building is huge, clean, secure, (even carpeted!) with a covered area for loading and unloading from your vehicle. On top of that, the price can't be beat. I was paying $40 more for the same size unit at another storage place. (The only downside is that they are only open 'till 6pm, and not at all on Sundays, or I would have given them 5 stars). I don't have any storage at my apartment and I'm so glad I found this place. read more

I live in a very small apartment, along with very, very small closets. When the closets were to [way over] full capacity, I started having to put things in bins and then the bins were beginning to fill up one bedroom, which restricted any walking room. I decided I needed more space immediately! I researched storage facilities and found East Bank Storage on 35th and Racine to not only be convenient but it fit within my budget. I like the different sizes of storage options they offer. I like the docking stations. They supply you with carts for easy transportation to and from your vehicle. I know that they are clean and my property is secure and in safe hands. The staff is always helpful and friendly. There are several choices to make payments: in person, over the internet, automatic deductions or by mail. read more

The people at East Bank Storage were terrific and displayed exemplary customer service. The next time I move, I will definitely use them again. The cost was nominal and like I stated before their customer service was superb! They really made my moving experience a smooth one. read more

I rented a small UHaul truck and drove a total of 11 miles. I put $5 gas in just to make sure I was returning it with more gas than I used - the needle hadn't even moved. When I received my bill the next morning it had a charge for 1.5 gallons of gas! I called the location and they claimed that the needle was below where I received it. Only I made sure it was slightly above where I got it when I parked the vehicle. My motto is to always return things better than I receive them. Oh well, won't be using this location again in the future or referring my friends or family to them. read more

clean facility, friendly staff, feels secure, convenient hours, great location!

we have been with EBS for 12 years now!! the prices are affordable and the amount of space you get is worth what you pay..The staff is very attentive and courteous..I have had no problems and I continue to use their services.I would recommend them for anyone who needs a storage.. read more