Theresa was very helpful and patient, answered all of my questions and made sure I saw each size of storage available. Excellent job!

Really nice. I came in a little lost and Noelle was very patient and kind. The storage rooms are very clean and secure. Definitely worth the value. read more

This Storage facility is the worst possible facility I have ever paid for. The facility is filthy, mice all over, INFESTED! The Elevator is currently broken as of 2/1/25 and has been for the past two months. The entrance door for cars is broken at least once a month, the security of the facility is at risk most of the time with, the door not closing properly of the drive thru entrance. Elevators are rarely cleaned. Staff is never in office or late to opening during the scheduled hours. I have been here since 6/2023 and have experienced 4 price increases in 20 months which is ridiculous, customer service sucks and I will never recommend this place to anybody. New management has changed 3 times as well, make sure you do not stay here read more

Public Storage - Picture of exact location - Self Storage Near Me - Clifton Heights, Pennsylvania

after years as a customer in EXCELENT standing I'm paying over $500/month for 10x25 unit. What a racket... moving soon

Terrible Customer service at the Public Storage located at 546 East Baltimore in Clifton Heights Pa. Carter was UNPROFESSIONAL AND COMBATIVE. I just asked about him a question about what the Representative on the phone told me and he decided to have a verbal confrontation in the lobby while other customers were present.. read more

Great staff very friendly service. Location is ideal and convenient. Pricing was perfect for our budget. Thanks for doing an excellent job.

If it weren't for Carter I would give this place a 3 star rating, very average experience and prices all the way through but Carter was competent, helpful, and went above and beyond to make sure my needs were met throughout the storage process. He explained prices and sizes clearly and was flexible to make sure I got the best fit. He was calm and joyful, making an experience I expected to be stressful very smooth and pleasant. Thanks Carter!! read more

I rented a storage container 10x9 from Clifton heights Pa public storage. My storage was infested with mouse poop. The conditions of the of the facility horrible . It's a dump. We got on elevator when it's working there was a dead mouse smell. The place is dirty. They don't upkeep the facility .The elevators and main facility door where you drive in to load and unload was out of order. We had to go to sliding doors to load the U-Haul , which was harder and inconvient to load up. They take no responsibility for the mouse poop in your storage and the condition of the facility , all they do is tell you what there policy and you should have insurance. They say your business is important. It's really not, I,called 4 times to let them know I was vacating the storage left messages no one called back. I had to go there in person.The property managers have no power, to credit you back when there is an issue. They are just figureheads with fancy titles. They didn't mind raising my rent every 3-6 months with there price gauging. I was paying 255.00 for a 10x9. Don't use Public Storage. Don't Waste your Money go somewhere Else. They Don't value you or your business. read more

The Clifton Heights Public Storage facility is not being maintained. Both drive-in garage doors have been broken for well over a year, but yet the rent keeps going up and up. Total ripoff. read more

I appreciate the service Holly provided, and the hospitality she showed myself and my family! It's so rare these days! Glad I booked my locker at this location! read more

The Public Storage in Clifton Heights, PA is a great facility. The customer service people on-site were very helpful in explaining how the process works (ie - different size storage spaces, deposit, monthly cost and how to use the online app). The building is very secure, extremely clean and has a super convenient drive-in feature that allows you to drive your car/truck right inside the building so you're protected from the outside weather elements. I would highly recommended this place for storage. read more

Facility is nice, clean and well lighted. However, when we got there, we could not get in because a person had been allowed to park a rental truck just inside the door, effectively blocking other vehicles from going past the first. 25 feet of the parking area. There were three already jammed it. We had to unload outside ( in the rain) and use the pedestrian door. Also, there were no carts available for almost 30 minutes. I pointed this out to the attendant who said "Well, it is busy today. No help! read more

Brandon was super helpful and friendly! I stopped in yesterday to check out a unit and he showed me the property and answered all my questions! I really appreciate his great Service! read more

I went to Public Storage because i was paying for a friends unit. he passed away during Covid in June of 2020. The girl working at this storage facility was very and I need to get the unit changed over to my name. I was always on the account as a person that can make decisions. I would recommend this place just because the way i was treated. Thank you for all your help. read more

This place gets worse almost every visit, I pay for a drive up locker, premium space. The staff will sit in the office and allow people to park any where they want. Since public Storage took over this location it has been nothing but problems, people driving into the doors, people driving into the walk in door, the staff is lazy. I've spoken with Thom the General manager numerous times about my concerns. Still nothing, they finally got the roll up doors repaired, but now the problem is the staff allowing people to park in front of customers lockers. When I rented this space, I was told the drive up lockers are premium spaces so we pay more to be able to drive up too our lockers. They have two lanes in the building one for premium lockers and one for the rest of the building. Every time I enter my locker I have to wait for someone to move from in front of my space while the other lane is clear of cars and they're always seems to be someone in the office watching this take place. Poor Customer Service!!!!! read more