Kimberly was very helpful during the rental process. She patiently answered all of my questions and gave me important info that I had not even thought of. Five stars all the way around. read more

Had an issue with my account. Called customer service which put me in contact with Mr. Arthur, who assisted with account matter. Now is resolved. Thank you again Arthur! read more

This place is very nice. Arthur was very friendly and helpful. Very good value. Definitely would recommend it to anyone.

I had to switch units because the one I originally booked didn't work for me. Miriam was a wonderful help! She walked through the facility with me and we were able to quickly get a unit that worked. Great service! The price is also the best I found in the area. read more

If I could put -100 stars I would put it here! DON'T RENT HERE!! do yourself a favor!! I rented on 9/1st, I had no problem online with it, the unit was empty and pretty "cleaned". My nightmare began when I want to move on the 9/3rd and the name is Kymberly the manager of the place ( she said it). I have a lot of plastic boxes (about 100) and I like to keep everything tidy so my husband and I decided to assemble some wooden shelves inside the unit using a battery powered screwdriver (NOT ELECTRIC - NO GAS), never using or drilling holes in walls, floor, ceiling or columns, in order to have everything organized and easy to clean (because we know that these places are filled with rats and other insects. We were assembling these shelves and this lady showed up with a bad attitude and rude. Telling us that we had to stop assembling the shelves, that the only way we could put shelves in the unit was if we brought them assembled from our house, 7ft high shelves...We tried to explain the situation to her in a thousand ways, we showed her we only were screwing to assemble, that we were not working, we only want order and cleanliness, we showed her we were not using anything electrical (which was the first thing she said that it could not be used, I don't understand like because the unit doesn't have electricity) but she kept raising her voice and talking over us. So, I had to call customer service and I have to wait up to 24 hours for them to respond to my complaint. A lost day, that NOBODY will return my time and money. When I left I tried to talk to the lady again but it is impossible with her attitude, I even mentioned that in the morning the other renters test their machines and keep tools that use gas in the units and that I didn't understand the problem with my battery-powered screwdriver ... to which he replied: " is before 9:30-10 am, which is when I am here".... discrimination? derision? I don't know... I asked for a refund since she won't let me put up shelves if I don't bring them in my car and she said NO. I lost time, money and the worst thing is that I realize that 1 person who believes or thinks that they have some "decision" or a "manager" position believes that they are doing their job well by BEING RUDE TO THE CUSTOMER. In summary: The place is good, but if you need to talk to the person in charge about something there, you already know that your life will not be easy and you will receive bad treatment (unless this is something discriminatory) My worst experience renting a unit, I hope this person gets the disciplinary action she deserve if Public Storage is a serious company and appreciates the customers. read more

I reserved a 5 x 10 space online after measuring exactly how much space I needed. I got there and the space was only 4 x 10 . It was after hours so I was stuck without a space for my items. I had to make other arrangements, and then they wouldn't refund the "administration" fee, which is a bogus fee anyway. My experience wasn't good, mostly because they advertised something they didn't or couldn't give me. I suppose if your space requirements are flexible they might be ok, but Buyer Beware. read more

Keyona welcomed me with ease right from the very start to finish! She showed me the available units, answered all my questions and helped me find another storage with AC cos hers doesn't have it. Keyona was truly professional with a genuine desire to help customers. I recommend her to everyone because you will get the service and care that many customer service agents take for granted.nowadays. If I need a storage again that doesn't require AC, Keyona at Public storage is the one I would go to.. A+++++++++ read more

Five stars is extremely difficult to get from me so don't be discouraged that I didn't rate it at 5. The manager there is very sweet. Every month when I go to pay my bill she not only remembers me personally but remembers the things that has occurred in my life that we talked about the last time and asks how things are going. Not too shabby to a woman who only sees me once a month. We get lost in our conversations as they are genuine and heartfelt. I feel like I am visiting family. The location is always clean and I always have easy access to my unit. I really don't know what more you could ask for in a storage unit facility. read more

This was my first time at this Public Storage location. Dee was very helpful in providing us with all the information needed to make an informed decision. They were the only location that offered an exceptional sign-up price. Saved us money. These are all outside units and should have a "dehumidifier container" put inside the unit as suggested by Dee. GOOD IDEA! NOT EXPENSIVE! I would recommend this location to anyone who asks if they don't need an inside climate controlled unit. read more

Keyona has superb customer service skills. She makes you feel like you're at the country club rather than a storage unit.

I rented for 18 months. Rent started at $75/ month and by the 18th month my rent was over $100/month. I wouldn't sign a contract with these people ever again. Additionally,since they changed the manager, the property is rarely staffed. I went in to pay my rent several times during normal business hours and there was nobody there. Ended up costing me $20 in late fees. I couldn't even find someone to complain to because they were never there. Stay away. read more

Keyona was super nice and very professional. She seen me on the property and made I was ok and asked me if I needed help unloading a table out of my car. Her customer service skills are great!!! read more

Brian is efficient and thorough. We had a great experience at this facility.