The quality of customer service I received today was amazing. Phyneice was very thorough with explaining the insurance policy, contract agreement, as well as sufficient in her knowledge about it. The process was very quick, I asked a number of questions and not once did she have to give it a second thought. The office was clean, she spoke with enthusiasm, she kept great eye contact and is very well spoken might I add. I give her 5stars just for the way she took great care of me in my need. Keep up the great work love! read more

phyneice was the best!!! will definitely come back again! it was in and out wasn't long bucket truck will be right in front of on coming pass so I he to see it every day when I head which gives me a piece of mind. read more

Phyneice over at 4001 w 37th is a very great person to work wit, she take her time with you and get you through the step. I really appreciate her. If I could give her a raise I would public storage. You have a great one on your hand. God bless her and her family and the for letting me be a part of public storage. read more

Customer service is amazing and the facility is clean. Will be recommending. I met with Michelle on my move in day, who was very warm and friendly. Michelle helped me find the perfect size unit. She showed me around and explained everything to me. I was surprised at how clean the property was. I was very pleased with my experience with Public Storage. read more

Public Storage - They have packing Supplies - Self Storage Near Me - Hobart, Indiana

Hello what a Great place. I spoke with a lovely Lady name Lauren. She was the best, very professional kind and concerned to meet my every needs. She was prompt at getting all the information I needed to successfully move my vehicle into the storage facilities. She did exactly what she said she would do making the transition as quick smooth as possible. I would encourage anyone to use the Hobart,46342 Public Storage. Talk with Mrs Lauren she will go over and above to make your concerns a success to get the Job done. Thank you, Lauren, Public Storage for your help. Robert Lindsay from Magnolia Texas. read more

This place is great. I just came in to buy some boxes today, but I've stored here in the past. My experience was very pleasant. Michelle the property manager was always so nice and she keeps the property very clean. I was pleasantly surprised to still see her here sometime later. I would highly recommend this place to store! read more

For most people using any type of storage facility is a frustration before we even start looking for one. The reasons vary however it's dreaded. Only because we know we're eventually going to have to move it back out of there into its destination wherever that might be. So I give people that work with the public quite a bit of credit, because they chose a job they know everyday could be a rollercoaster ride. That first interaction between the storage facility and the customer is vitally important that dictates how the rest of your day is going to go. The woman I had the pleasure of dealing with her name was Michelle. My day had already been insane to say the least and I was not looking forward to this experience. However this was the turning point for my day. She was extremely personable and made sure if I had any questions at all, that they were answered before I walked out the door. If you need a storage facility this is definitely the place to go. One thing I do recommend if and when you do ask for Michelle. read more

First time using storage & the Public Storage rep, Desire' was very helpful in getting me set up in my unit. Thank you for your professionalism! read more

The current manager is fine. This is after multiple changes. However my experience with this facility was terrible. 1st the was a leak from the ceiling that led to mold on clothes and furniture. Had to be very persistent to get addressed. Then when it was stated that it was addressed it really wasn't as leaking continued. Then since there's no security cameras the break-in that took place had no other details other than noticing that the lock was missing. Furthermore the regional manager was not much help. When I asked for a discount or something done to lead to a more positive experience they reduced the monthly by only $15. Felt like a poor attempt to reconcile these issues. So to say the least I believe I overpaid for the space and ended up with a very poor experience. In addition the security gait is broken, aka wide open, even now as I write this. I will never use them again in any city. Especially when I found a better place with better security and cost less a couple of miles away. read more

Easy paperwork, did not have any reservation on file and walked in right before closing ahead of time to confirm. I live in Merrillville, In and the unit is 15-18 minutes away. Plenty of sizes available, best pricing. Very Clean, Spacious, Quick, efficient and Convent so if you're looking for that, you need to come to this location. Unit itself is standard, could have been closer to office but that's minor. Overall it's secure and that what we were looking for. The star/highlight of the place was Michelle and Mr. Patrick. We had a pleasure to meet these individuals who is bright, friendly, flexible, extremely competent, and a pleasure to work with. They showed my fiancé the unit and then WE rented, and when we were unsure about it, she offered another size unit (that was priced the same), and that one worked out better. Prior to moving my belongings in, she swept out the unit to make sure it was clean. Had my updated paperwork with the new unit info available for me in the office by the time I left. This team went over and beyond to please us! We are Thankful and Blessed to have met these two! God is Awesome and We Highly recommend. read more

My experience with Public Storage has been nothing but positive. I had rented from Public Storage about 10 years ago and after looking at several other storage businesses, I found myself going back to Public Storage. The improvements that have taken place during the last 10 years is favorable. Renting and moving in in easy! I did have to shop on-line for a deal and I am glad I did because I found a really good one. read more