If you are looking for a secure place to store your possessions this could be the place. They offer…read morea variety of options for you to choose from. They have multiple payment options. Storage insurance available. You can move in immediately depending upon the availability. Pest control. Climate controlled units are available. Access your goods 7 days a week. They also have full 24 hour camera surveillance so you can feel comfortable there.

From the owner: Affordable Storage Solutions…read more Looking for affordable and secure online storage rentals this year? Storage Sense makes it possible to rent self-storage units and parking spaces online from the convenience of your home! Our contactless storage rentals provide a safe rental experience for all of our customers and staff. We are here to answer your questions and guide you through the process online. Contact our store managers online with questions about renting at your nearby Storage Sense facility, and get started renting with Storage Sense today! As a result of the pandemic, the storage industry has seen a drastic increase in demand for online storage rental options.

The staff at this facility at Extra Space Storage, 5807 Bardstown Rd. are phenomenal. Karen has…read morebeen extremely helpful to us as we go through this stressful ordeal of moving out of state. The grounds are clean and safe and the units are immaculate. Highest Honors, Thanks, Karen

From the owner: Store your belongings at Extra Space Storage on 5807 Bardstown Rd in Louisville, KY today. Our…read morelarge selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, deliveries accepted, multiple entrance/exit gates, non climate controlled units available, parking spaces, personal access hour, golf carts available, kiosk, wide drive isles, vehicles are allowed in drive-up units, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility.

Sarah & Amanda were great! Sarah went over everything in detail and answered all questions. I…read morewould definitely recommend this business and will be my go-to spot for my storage needs. Terri Armstrong

I reserved a unit here about a week ago. My first time using a storage unit ever. I was quite…read moreanxious about the whole process in general but WOW, Amanda was so great. She was so patient with all my questions, explaining the process and showing me different size units (as well as elevators and entrances) IN PERSON so I could make the right choice for my needs. Our conversation was a textbook example of great customer service. TYSM, Amanda!!

Always a pleasure working with them. Tion was great helping me with the move out scheduling. They…read morealways go above and beyond. If I need them again I will definetly use them again and recommend them to others.

From the owner: Store your belongings at Extra Space Storage on 4401 Bardstown Rd in Louisville, KY today. Our…read morelarge selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, ADA compliant, multiple entrance/exit gates, non climate controlled units available, parking spaces, elevator access, wide drive isles, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility.

I do not believe there is any potential for improvement with this company. The level of…read moreprofessionalism was so low it actually shocked me. From the sleazy "used car salesman" approach by multiple employees when setting up the appointment to the complete lack of respect and disregard shown in canceling my appointment on the day of my scheduled move. Every employee I spoke with was located at a "call center" and not even at the actual place of business. The supervisor at the call center who called herself "Jana", then changed her name to Melissa was the worst! I had a contract for services, paid a deposit and was canceled with no explanation. I relied to my detriment on this contract to fulfill a scheduled move on a specific date and time. This is by far the worst company I have ever encountered.

Very Poor Management. Ryan who assume is the dispatcher or manager is very unprofessional and…read moreincompetent. While booking was simple, he complicated this project with his inability to recognize the customer is first. During his courtesy call we discussed morning or afternoon timeframes. I explained an early afternoon appointment would be best for my schedule. We agreed. Early the next morning he calls with a request to adjust his proposal with an additional worker and to arrive in the morning vs the afternoon as we discussed and agreed. At this point this is a breach of contract however I accommodated this company by accepting the additional labor but keeping the schedule timeframe the same. Here is where incompetency takes place. Ryan agreed to the labor and asked me what time would I want the crew to arrive. I gave him a specific time of 12:30. Of course no show. No updates, no calls or explanations. They got my deposit and now no contact or communication. Ryan, your lack of understanding customer service and unprofessionalism has resulted in the loss of this customer and hopefully anyone else who sees this. After reading recent reviews I am happy to avoid his company.

I've been with these people for over 4 years I've kept my car there and the place is well…read moremaintained and taken care of he has grown he runs a good business and their top-notch people and if you have any problems all you have to do is talk to these people and they will work with you there's been a couple times I've got way behind on my payments any owner has worked with me and he never raised my rates I would not suggest any other place but these people their family owned and they're great people so if you're going to do any storage give him a chance you won't go wrong and I want to thank them personally I appreciate you all there I thank you so much for the things that you've done for me and help me out thank you again Robert Summers

I'm *very* impressed! This was the 2nd facility I've used for short term storage recently. The…read morefirst place was a horrid experience, rude employees, they offered very short access hours, and these were just the beginning of the nightmare I would be subjected to - in the end, my indoor climate control unit was ravaged by water damage and it was nearly a total loss. When I stumbled upon 24 hour self storage, I had doubts and didn't trust that anywhere I went, nowhere could be this good to be true. Right?? Boy was I wrong!!! Not only was the cost about half of what I'd paid in the past, but I had a larger unit. I definitely took note that the grounds and units were exceptionally clean, as well as quiet! The staff was incredibly kind, attentive and helpful. When it was time to move my belongings out, and to our new home, it was almost bittersweet! Should I ever need another storage facility in the future, I know where I'll go..without a doubt!! Thanks!!!

Thank you Trice. She helped me a lot, great service. I appreciate all your help. Such a wonderful…read morewoman.

One of the worst storage facilities I have ever seen. They don't have a dumpster to throw out the…read moretrash, but they do have one for their own use. If you leave any trash they charge you a month's fee without fixing anything. Besides, you feel like you are being watched for the few workers all the time. I hope this helps. Thanks