Highly recommend for any moves you have planned. Such an organized process from the online quote…read morethrough the removal of this shitty couch that belonged to my ex. I requested the move to storage literally a day before and they were ontime and in communication, which is rare for any type of moving service these days. Alex and Charles were my movers and they were extremely professional, fast to move, and conversational. They did a great job on my move today and I will 100% be coming back in the future!! Thanks for making this need for storage such a stress-free process!

PLEASE, PLEASE pay attention to this. MakeSpace IS A SCAM…read more After being told my movers would arrive between 8-11am I received a text message at 10:50 from the moving team saying, "we'll be there in 20-30 depending on traffic". 50 minutes later, nothing. I so texted them and received a message saying, "we're en route". At this point it was 11:45 -- 45 MIN LATE FROM THE LAST POINT OF THE TIME WINDOW. Then about 20-25 minutes later, I received a message from a customer service agent - not the movers who had been texting me - saying there was nowhere to park, so they left. Interesting, because there were places to park, including where I parked my car to ensure there was a designated spot. The customer service rep was very apologetic and said she'd call the team. She called them, and called me back maybe 40 minutes later only to say she couldn't help cause they had nowhere to park. WHO DOES THAT? They could text updates on their arrival, but when they didn't see immediate parking, said nothing. Keep in mind, this was the last day of the month. I was moving from Philadelphia to Boston that day. So I now had to engineer a move to Boston the same day (now at about 1:30pm). Needless to say, no moving company could help. I looked at a previous Uhaul quote I'd gotten when I was considering moving myself -- the truck rental would have been $450. Uhaul, Ryder, and Budget all had no trucks within 150mi. of Philadelphia on the day of the move. Penske did -- so I drove 45 minutes to pick it up, paying $1200 for the rental. Of course, I was moving from a 3rd floor walk up apartment, which was too much to move myself with the time crunch. I was forced to hire people off TaskRabbit since no actual movers could accommodate the same day scheduling. Like the truck, I paid a significant premium for same day help. The two gents, who were far from professional movers, with me, were able to get my stuff in the truck in 3 hours. All in, I paid $600 for those two helpers. Worst of all, I went back and looked at the quotes I'd gotten for a full-service move from Philly to Boston (all in the $1,400-1,700 range). Instead, I ended up paying just over $2k, because MakeSpace is a SCAM. Maybe a bad outing, you say? Just bad luck? I thought so, too. Don't get me wrong, under no circumstances would an experience this bad be allowable, but then I met my friend's new girlfriend -- who HAD THE EXACT SAME EXPERIENCE. As did her friend, who moved the same week she had from NYC to Philly. They often DO NOT SHOW, do not call, and leave you to figure it out. I paid just over $2,000 to move myself! Not leaving Philly until 9pm and arriving in Boston to my new apartment at 3am. Thankfully I was able to get out the same day and avoid having to deal with my old apartment and property manager to pay additional rent. All-in-all, the worst experience ever. Whatever you do, do not risk it by using this "company".

I had a storage unit here for a year and had more belongings so I needed a larger unit. I asked the…read morefront desk about getting a larger unit and they accommodated me right away. Always super friendly and professional. Great company to deal with and would highly recommend if you need a safe place for all your junk, lol.

I finally broke down and moved some of my items to storage. I live in the area and just walked in…read moreto the office and Anna at the front desk was so pleasant and helpful. I was in and out of the office within 20 minutes and had my storage unit. Very reasonably priced and super secure with a security gate and 24 hour camera surveillance. Very hassle free and would recommend as it was such an easy process.

I've used Eric's Moving and Storage several times. He quickly responded to my initial email,…read morefinding time for my move-out/ move-in within 12 hours. His movers were punctual, polite, and exceptionally helpful during a very stressful day. His prices are fair and justified by the quality of service. I WILL use his services again. I highly recommend this business for anyone needing to move/relocate. My score: 10 out of 10!

As I stated, Eric is a great guy and an exceptional mover. We had a bit of confusion when I had…read morebooked a move. I did not speak to Eric at this time and my move was not what I expected. I should have waited for Eric, more professional. So, with that said, Eric made good on everything and you have to respect a man of his integrity, caring and honesty. Linda Fraim

The experience with this storage facility is awesome! The onsite rep took us on the tour and found…read moreexactly what we needed. Pleasant, polite and very personable. Will be moving in next week and was able to book the moving truck on top of great deal for the storage. The place is very conveniently located, clean and easy to access. Very pleased.

The storage building was always clean and well lit with lights turning on as you go. The carts were…read morehandy to move stuff. The front desk was friendly and the app was great to pay and remind. I always felt safe coming and going with security. The price was raised at least annually, which was annoying, but comparative to other facilities and better priced than others. I liked that this place has storage all on one level.

After about a year being a customer, my storage fees have increased dramatically. Not sure if this…read moreis a common thing at storage facilities but I'm talking like a 60% increase for being a loyal customer with zero billing issues and auto payment enabled. I'll have to look elsewhere soon as this bill has gone from something I didn't think about much to something I feel I need to get rid of ASAP. Will definitely be considering a change of some kind very soon. That being said, my few interactions with the staff have been friendly and the facilities themselves are clean with no issues to date.

I needed a storage unit so I called them for information. I ended up going with a different company…read morebut they kept on calling me, to the point where it was harassment, for 6 weeks. I even told them that I no longer needed the storage unit, and I asked them to remove me from their calling list, and they kept calling.

In response to Kevin R. Don't listen to the exaggerated…read moreclaim that it was reported 2 weeks later. It was 1 week and only because I trusted them to do the right thing since they addressed the same issue 2 years ago. If you like hidden charges, box fees, unnecessary personnel, fuel charges, then sure go ahead and use them. Look at the 1 star reviews on this site.

Professional, kind and very careful moving and storage company. I needed to move twice and a…read morestorage between. Could not have gone any better. These people know what they are doing, work hard and are only working to please the customer. They don't say "no". Our main concern was the storage. All furniture was wrapped in quality plastic and sealed. All came back perfect. They can help with boxing if necessary. I have used Riley for years. 5 Stars+!!!

I've been using this storage facility on and off for 5 years. Cyndi, who manages the location is…read morevery nice and the pricing for the units are very reasonable. I've had outdoor unit as well as an indoor climate control space and have been very happy with both. I highly recommend!!

I recommend this place! Their prices are reasonable and the service is Excellent. We have access to…read moreour storage space 24/7. I was having trouble parking my RV on my assigned spot and Cindy was extremely accommodating and gave me a new space as soon as she had the opportunity!

My move last summer was so dreadful that as a new summer move season approaches, people should…read moreknow. One day was scheduled for packing and late in the afternoon the two packers decided it was the end of their work day, even though there was much more to pack. Their response as they left was, "The movers can finish packing." Outrageous. Olympia sent over two new packers the next day, but I also had to pitch in packing. The loaders were also bad, such as when they dropped a large wooden wall sculpture, breaking off a corner. They didn't tell anyone nor did they retrieve the broken piece for possible reattachment later. The damage wasn't discovered until delivery halfway across the country. The wall sculpture was ruined. There were also problems getting my sofa through doorways. The sofa and front door frame both sustained damage in moving the sofa out of the house. At the destination house I strongly suggested to the movers that the front door be removed prior to bringing in the sofa. They declined to do so and more damage to the sofa occurred as well as breaking off the original doorknob of the 1880 house. Those are some of the worst examples. Between the packers and the loaders, a disheartening amount of damage occurred to my contents, some of them antiques. I had expected, and believed I had paid for, better results. I will say that the move coordinator, Jennifer C., was excellent and worked hard to resolve problems. The moving van driver, Paul S., also clearly wanted to deliver excellent service, but was hobbled by poor helpers. Although their good reviews encouraged me to select Olympia, I had both bad packers and bad loaders. Other people have been luckier. But the outcome of your move shouldn't depend on luck. Also, at the destination, inspect your most valuable items for damage and record it on the Bill of Lading before signing it and returning it to the driver. It will be very difficult to collect for damages if you don't note damage at the time of delivery! One final word of advice: To minimize chances of damage to your biggest furniture, strongly consider removing your entrance doors before the movers arrive. They are very reluctant to do that, from my experience.

Amazing! Not only were they professional and treated our belongings as if they were precious…read morefragile objects, these guys hustled throughout the entire move! No time was wasted and everything was put exactly where we asked. The biggest shocker was that the final bill was UNDER the original fair estimate. Simply the best movers you'll ever find is all I can say.