Had my storage here for 5 days. Was told it was always monitored and someone lived on the premises. I actually spoke to them the day I moved my items in. 5th day here my storage was broken into at 1:30pm during the day. After reading the police report the robbery happened for 20 minutes and it wasn't noticed. No return of first month's rent. How does a robbery happen at 1:30pm during the day and no one catches it. Would not recommend this storage place nor would I trust them with anything. And on top of that wasn't even notified of the burglary until 4:30pm. Obviously they are not here full time and it is not being monitored. read more

I had items stolen from Public Storage employees. They are now giving me the run around to get my stuff replaced or insurance reimbursed. Won't let me see cameras. And completely dismissed me. Better Business Bureau has been notified. Riverside County Sheriff's all have been contacted. A system failed again. Id encourage you not to lease here. Every 6 months they raise the price even if you are grandfathered in. The property manager Jennifer has limited knowledge of her own job. Fernando the district Manager is also incompetent when it comes to matters regarding policy. Im not sure the hiring requirements to work here. I'm assuming training is very light. read more

great service, Jenn was amazing and very helpful. storage had plenty of room for my belongings.

Great customer service, easy access entry, clean storage unit I will recommend to everyone I know looking for storage in Riverside area.

I'm moving from LA to Mira Loma and finding a storage at last minute can be stressful but Aisha was very attentive and was able to provide all I need it at the very last minute,thank you Aisha read more

Aiesha made the process extremely easy and helpful. Saved me a lot of work to move my belongings in. Public Storage has a very valued employee in Aiesha! Thank you again Aiesha. read more

We just moved from Texas and needed to store a number of large and small items. Ayesha, the property manager was extremely professional and helpful. read more

The service I received was top notch.. they laid out my options and helped me find what worked best for me for the best price.. unlike other places I can store my dirtbikes without showing proof of registration.. that is kinda rediculouse for a dirtbike I understand with a car but a dirtbike.. thanks public storage... read more

I had an extremely excellent experience at Public Storage.... I was assisted by Aiesha who displayed excellent customer service skills. She has the best personality, shes very knowledgeable, and kind. I really appreciate her being patient with my girlfriend and I and knowing the size unit that would accommodate my unexpected move. The premises is clean, well kept and very secure. I'd give 10 stars if I could! Thank you Aiesha for being so wonderful today! read more

Decent place to have storage. You have to pay insurance on top of the posted price. Hands free app works half the time. No issues besides that. read more

The person working today, June 14 the at 1:20 pm is incredibly rude. I called to ask how to add someone to have authorized access and was told to go to the website to do it, which there is no option by the way. I told her this and she kept asking me what is it that I was trying to do. I told her again to add authorization for another person to access the storage. She asked me again what is it that I was trying to do. Over and over. She then said as long as the person has a code and access to the app that they are ok to come in. This is not true because the gate malfunctions or the app doesn't work quite frequently and you have to go into the office and they will not let you in if not listed as authorized. She said well I don't know what to tell you. Anyhow, the tone was that I was stupid and that she was right and I felt like I was bothering her. I am almost done with this storage anyways. Go somewhere where they treat you better. read more

I was pleasantly surprised at how coordinated and easy everything was to get a storage. Great deal. Clean facility. Very friendly and helpful staff! read more

Overpriced they make u get insurance. They dont honor the online specials. I was stuck inside for 2 hours because the gate didnt work never even got an apology. They call people on ur contact list to let them know ur laye on a payment even if u told them to take the money on the day u are paid. Take ur bussiness somewhere else. read more

So I'm finally clearing out now that I finally purchased my home and no longer need the storage. I have to say in the two years here the service was outstanding a special shout-out to Bonnie who is just a sweet heart! And always welcoming and helpful if I needed it. Thank you !! read more

This place is the worst storage unit I have ever had. Not only are there break ins all the time but there is NEVER anyone at the front desk. Every time I have come to talk to representative or even drove in the office is empty and there is no one around. Might not be a big deal to some but when your on a time crunch to pay your bill, or say you need to throw something away the the trash bins are locked or heaven forbid you need to use the restroom--good luck cause there is no one there to assist you. also you would think they would "beef up" security with all of the break ins but nope. I have been sitting in the parking lot for the last 55 mins (trying to close my unit but no one is here) and the gate has been wide open. If you have any other option as far as storage facilities go, I definitely wouldn't come here read more

Public Storage - Wide open for the last 55 mins - Self Storage Near Me - Riverside, California

What a great experience! Bonnie is extremely helpful and the process was so easy. There was no forced sale or contracts, just helpful information!! Highly recommend this facility and ask for Bonnie to help you. read more

So far I have no problem with them there it's great. I called them they're there and leave a message they return my call.I recommend this place. read more

Bonnie was really helpful. Great services got my storage unit the same day. Bonnie helped me with a lock and a couple boxes. Looking forward to being a tenant here. read more

I came here to pay my sons bill and the lady Bonnie was so helpful. I really appreciate her taking the time to help. The system is new and it was a challenge but she remained calm and positive. read more

Bonnie is the best!! She made an errand I did not want to do into a quick and easy part of my day. The facility is nice an clean and my space is a drive up to unit for easy access. I was in and out in the fastest way possible. read more

Felicia was the person that helped us out. We visited a few different storage locations bit she sold is instantly. The price we were offered was phenomenal for what we were getting. The same space was available for twice the price down the street. I fully recommend this location to anyone in the Rubidohx area looking for a strage space. read more

Came here to buy some tape & a few boxes. Great management/staff. Really helpful & friendly. Clean facility for being in Rubidoux...I may store here if I need the space after my move. read more

Alycia was EXTREMELY helpful not to mention great phone etiquette. She is on top of it and made me feel confident with the decision to choose this public storage to do business with. I would highly recommend her. Top notch 10 stars!!!! read more

Just closed my storage and the people are amazing. It's a great place to store you belonging and it's affordable.

Alyscia!!! Is OMG Amazing!!!! She saved my life and possibly my future!!! I look forward to have future business with you. Oh and Alyscia deserves a promotion and a raise! Simply the best! read more

Anne was so helpful and cheery. She was knowledgeable and efficient. She has us in and out of there with no hassle and and a complete understand of the facilities and operation. read more

I love this public storage. My mom had a locker in another city and they opened late and closed early and were double the price of this place. Laura and Monique were awesome in helping me every time I've gone there. If you are in the area or within a decent drive I definitely recommend using this public storage. read more

Bonnie was very nice and made renting a space super easy! And affordable! The unit it perfect, she made the ease of renting it so easy. Thank you! read more

Superb storage services, they're as flexible as i've seen when we began the move, and super quick with the walk through when we finished use of the storage site! Price should be lower for what you get, but service was SUPERB! Give this lady a RAISE ASAP!!! Grade: A read more

Came across a great deal online for a 10×20 unit and booked immediately, within minutes I received a phone call from the Storage Manager, Bonnie, who was friendly and very informative. Upon arrival I noticed that the facility was very clean and orderly; meet Bonnie at the front desk and she was very engaging and a pleasure to work with. read more

I am very satisfied with the storage facility that you have at your Mission Blvd. location in Riverside, CA. The staff, and especially the manager, Laura, are all very helpful. I am paying a great rate for a 10 x 10 unit here...a rate that cannot be beat anywhere else in California. The facility is very clean, in a good location, and my unit is very accessible. If anyone else needs a storage recommendation for your location, I would be very happy to give it to them. Dan S. read more

Signed up with them lady was nice.. then made one trip of things to the storage. Got a call not even 24 hours later saying my unit was broken into. I said are you joking? No they said we need you to come down so we can open it open.. I said ok I will be right there.. they say" oh wait sir can you come down later we have an auction we have to do".. I said "no I'm not wait g you just told me someone broke into my storage unit I'm coming right now and I expect someone to be ready to help me.. I show up at public storage and let myself in, sure enough, the unit was cut in to. I go ask the staff on site if they can open it. Oh you have to wait sir. I said no I'm not waiting you called me and said someone broken into my unit. I have been with you guys for not even 24 hours. "We can't help you right now".. no joke I almost lost it.. I waited about 20 mins for the lady to take her sweet time doing nothing to come open my unit sure enough all my tools are gone.. beware these people, kind funny how not even 24 hr later my stuff was gone.. they had 14 units broke in to. the people knew which units to hit. kinda funny how they company makes you fill out a paper saying what your going to put in there units. yeah kinda fishy right.. need less to say i got the hell out of that storage place and took all my stuff somewhere else. im expecting a full refund from them which a girl said she would do. and i did have the unit insured so now i have to deal with the ins company.. find another place to store your things this place is not safe!!!! read more

Thank you, Bonnie for all our help today. Bonnie you help us found the perfect unit for our needs. You were very informative and friendly.

Lily thank you for your excellent service. Clean units, plus good pricing. We got our huge unit for 1 dollar a month.