Eric was fantastic! He was extremely knowledgeable, helpful, and clear throughout the entire…read moreprocess. He made us feel confident about choosing to rent a storage unit here. Highly recommend!

My experience with Orangecrest Self Storage has been frustrating. I had my unit for around eight…read moremonths and followed their cancellation process, including sending the necessary email. Despite this, they claimed I owed money and tried to report it to collections, which impacted my credit. I would strongly advise staying clear of doing business with this company, as it will definitely lead to future issues and concerns. I urge potential customers to be wary of their practices and keep thorough documentation if you choose to rent from them.

I went to acquire about a storage unit recently at this facility. I was very pleased at the…read morehospitality provided by Kim in the front office. She was very welcoming and helped me pick a unit that would be suitable for my needs at an affordable price. I would highly recommend renting here due to the clean and secure environment.

i can't recommend this facility enough! Clean brightly lit, gorgeous grounds. the manager Kim is a…read morepure delight and alot of fun to talk to, very informative very informative and made me feel very good about the choice to storm my belonging s here. very informative and made me feel very good about the choice to storm my belongings here, belongings here

Been here for a couple years and just left. I moved units a…read morefew times to get a large unit. Each time was easy to make the move. Office staff was always nice and very helpful. Would definitely rent here again if I needed to.

Front office staff is never available. More often than not when I stopped by the office the…read moreproperty manager was away from the office. When I asked about rate increases she told me I had to contact the corporate office. Y'all make it super easy to move in at first month free, then increased our rate after being there only 2 months. Rate was increased twice in less than one year and the increase was a lot. Over $100 increase in the span of less than one year. About a month prior to move out I noticed our property had been damaged due to a hole in the unit. Rain water had gotten into the unit and damaged several boxes. I went to the front office to let her know and there was no apology and no concern. I would have thought she would have suggested to go to the unit to see what was going on and put a service request in to fix the hole. She just looked up our unit, said you don't have our insurance, and there was nothing that could be done. She could have at least suggested to go see the unit to see if they could patch the hole. I am very disappointed with the service provided by the property manager as well as multiple rate increases.

This is a great storage The entire staff are professional,…read morefriendly and helpful. Jackie provided excellent customer service. The property is in a safe location and very well kept. The office hours and access hours are flexible The rates were average for the area and fair. I only stayed for a couple of months but I would recommend for short or long term. You won't be disappointed.

Worst self - storage in inland empire. Do not give them your money they are unprofessional and…read moreinsensitive. I would not trust your belongings to this company. They are untrustworthy and do not have reasonable open hours. So happy to no longer be storing there.

I have stored my fifth wheel at the Riverside location for several months now. They have shown me…read moregenuine customer care. I don't leave reviews often but the customer service I have received Jennifer, Jeff, & Richard from Toy Locker Riverside has been exceptional and deserves a 5 star review.

Jeff is helpful, honest and a good guy. The prices are fair. The facility is clean and secured. A++read more

Quick, friendly service. I was able to access the storage unit right away. Easy to access any day…read moreof the week. They treat you like you're family.

I have been a customer for 5+years and Tammy has always been very accommodating. Tammy is extremely…read morehelpful, kind, down to earth and so much more. Thank you so much for everything Tammy. Aside from great customer service, this storage location is perfect. Never had any issues and/or concerns. If you are looking for storage space please consider this location.

David and Fay are wonderful managers, very kind and compassionate, as is Laveena. They took…read moreexcellent care of my displaced family member, helping him with his storage units and payment. It is a very clean and safe place to store your belongings. We would highly recommend them!!!! The Cramer Family

We stored our travel trailer here for 5 years. Never had any sort of problem or concern during that…read moretime, our trailer was always safe and secure. We were always treated with courtesy and kindness by the management. We recently sold our travel trailer, but if we ever have a need to store anything in the future, we will definitely be back to this facility. Highly recommend to anyone, good rates and good service.

Was a great storage unit, very helpful. Used the truck and for it being free and having to…read morereplenish gas it's honestly a great deal.

Honestly I'm disappointed with the service and management of this particular storage. The storage…read moreunit we had was infested with rodent feces and had a horrible urine odor. We informed management of the issue, but we were given two options. Move our belongings to a different unit or to leave completely. At first I was initially upset with no helpful resolution or for the staff to assist with our rodent issue. Our belongings had bags and boxes that were chewed through. At one point we were asked if we stored food in our boxes or bags. Totally ridiculous, and the staff made it seem as if I was lying. In the end, we came to a conclusion and decided it was best to switch to a different storage. Stay away from this storage unless you want rude, unprofessional customer service or rodents throwing parties in your unit when you're gone.

I should've did my research on this company because this place is a scam! They bait you with low…read morerates so that you could move all of your stuff in. Then 3 months later they'll raise the price of your rent to what ever price they want. I tried calling their office to see if the price could be negotiated but they were not willing to work with me. So now I have to move again. Supposedly, this company tends to raise their prices to what ever they want whenever they want. I've heard someone say they started out paying $30 per month only to end up paying over $150 per month in less than a year! I think this company preys on the fact that moving is a stressful thing to do, so they expect people to deal with price increases rather than move. Not me! Luckily I only have a few things to move but I can't imagine how people with a lot more stuff to move are coping right now.

Spencer was phenomenal my mom has a storage here and it's been great to see someone take extra…read moresteps to help my mom through some hard times. They helped my mom today work through some questions and concerns. This facility is always well kept when I bring my mom and the staff is very supportive. Thank you guys Spencer and the technician that was also present today!