1. Extra Space Storage

    1. Extra Space Storage

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    Colton, CA

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    Extra Space Storage

    3.6 (22 reviews)
    Open 6:00 am - 10:00 pm
    Updated 3 weeks ago

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    My storage broken into. Their own lock I paid for with them, broken off!
    kenya c.

    DO NOT GET STORAGE HERE! As nice as the employees are, the Claims department is horrible especially when someone is breaking into their storages and taking your stuff. No proper security on their part. I wish I had read the reviews before agreeing to get storage. The staff is super friendly and helpful, but this company is not going to protect your items! They have a list of things that would normally go into storage especially if you are in-between places. I work as a Travel Nurse so I need somewhere I can depend on when placing my items. Someone cut off the locks and broke into several storages inside, with no cameras or air on the inside of this building. Mind you, it was their own lock I purchased. You need a code to get into it and they have people on camera. I've been there only since April as a referral from family. I will be moving my items. Their Claims dept is unprofessional because even while trying to speak with her, to originally file my claim, she barely seemed to care. I got an email, responded on Sat with my list and pics, I was denied on Tues Morning. It was a Holiday weekend. No call to talk to me or anything. But she highlighted that no jewelry, watches and some other items that would go in storage. Someone also tried to apply for a Credit Card in my name a day later after breaking into my storage and nothing to protect that either. The end result is they don't care. If your items are important to you, this is not a place to have them kept! Go somewhere they don't purposely place items on a list to not pay for their mistakes. You knew this had happened before and did nothing to make it better according to a few reviews. Then they also tell you, you can't sue them. I am from the IE and will be sharing this with everyone I can so they don't make the same mistake I did. Plus, they had 8 storages broken into 3 yrs ago too and nothing changed on their part to protect our property. It's too many other options around to settle for this company. Please DO NOT GIVE THIS PLACE BUSINESS!

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    3 months ago

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    11 months ago

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    2 years ago

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    Emily S.

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    2 years ago

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    Emily S.

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    4 years ago

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    4 years ago

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    Emily S.

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    3 years ago

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    3 years ago

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    Emily S.

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    4 years ago

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    Emily S.

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    3 years ago

    Great Customer Service! I appreciate the space the units have to accommodate my needs

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    Emily S.

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    3 years ago

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    Emily S.

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    3 years ago

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    Emily S.

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    Photo of Robert M.
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    5 years ago

    Quick and easy to do business with. Customer service was AWESOME. Thank you Extra Space Storage for easing my stress.

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    Emily S.

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    4 years ago

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    Emily S.

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    5 years ago

    Amanda and her crew are very responsive. No issues. Very pleased with the storage space and my experiences.

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    Emily S.

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    8 years ago

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    6 years ago

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    Emily S.

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    6 years ago

    This place came through when I needed it..Christy was all the help I needed and more ..This place is clean and secure.. A+ for sure

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    Emily S.

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    12 years ago

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    10 years ago

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    8 years ago

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    Amanda and her crew are very responsive.

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    Highland Storage

    Highland Storage

    5.0
    (1 review)

    This place has come a long way. It's under new ownership and you can tell that it's better. Units…read moreare affordable and although there's not really official on site staff, anyone I've ran into has been super helpful. Most all biz is done remotely which makes it quick and easy to get a unit. They offer good specials for moving in - I like it so much I have TWO units lol I recommend this place for a budget friendly option and to support local small business.

    From the owner: Highland Self Storage is your premier storage solution in the heart of Highland, California! We…read moreoffer 24/7 security, budget-friendly costs, and a secure and spotless facility. When it comes to the safety and security of your belongings, we go above and beyond. Our state-of-the-art security systems, including 24/7 video surveillance, individually alarmed units, and secure access codes, ensure that your items are protected round the clock. You can have peace of mind knowing that our dedicated on-site managers are always available to address any concerns. We understand the importance of affordability, which is why we offer competitive pricing options that won't break the bank. Compared to competitors like Public Storage, ExtraSpace, and Universal Self Storage, we strive to provide the best value for your money. With us, you'll find flexible rental terms and various unit sizes to suit your specific needs and budget. Our facility is meticulously maintained, guaranteeing a clean and hygienic environment for your belongings. We take great pride in offering a spotless facility, where cleanliness is our top priority. You'll find that our storage units are well-maintained and free from dust, pests, and humidity, ensuring your items remain in pristine condition. Located in Highland, our storage facility conveniently serves customers from surrounding cities such as San Bernardino, Redlands, Rialto, and Fontana.

    Extra Space Storage - selfstorage - Updated July 2026

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