Just fantastic. At first, I was worried due to some confusion with booking. Long story short there,…read moreI booked for 10:30am and they didn't have me down for that time. Anyway, I called at 10:20am and Ms. Cindy immediately started to work to make it right. She called the team (who includes her husband, a veteran). They were at another job but would immediately come to my apartment after to load my truck. They arrived at around 2:30pm with 5 men. They got right to work, came with tools to take apart my furniture, came with boxes/tape/wrap to further pack/secure furniture and valuables. In fact, they even swept out my truck before loading. They worked quickly and efficiently. My stuff was cared for very gently, I am not worried about anything breaking with the way they handled everything. They packed everything so tightly, secured it with straps, it didn't even end up filling the truck completely. But it is still secure. I am traveling cross country and writing this review after 1 day of travel, and so far nothing has not shifted. Genuinely cannot recommend them enough, even after that first issue with my time reservation. Wish I could've used them for the entire trip honestly.

They were very late showing up claiming a flat tire on the trailer... come to find out they use…read morethat excuse all the time Also one of the workers kept asking for a tip and we also felt the need to keep our purses on us at all times after the owner said he couldn't be responsible if something went missing!

Amazing quality service, great work ethic. Definitely would recommend!!!!…read more Great communication.

They just finished helping my dad move. I told my family about the quality service I had with this…read morecompany, and yet again. They were awesome! They are fast at what they do, you really get what you pay for.

Please do not use this moving service! We used them on September 9th. They busted an $1100 marble…read moretop dresser and sliced the back of my $800 couch i contacted the company owner. He told me that he didnt have time for this right now that he was late for a doctor's appointment. He did not return my call until I sent my husband to the business. After 4 days of yanking me around trying to tell me his contract didn't cover marble (which it said nothing about) he offered $120 for all damages. When I told him that wouldn't cut it, and that I was going to leave a review everywhere I could find, he BLOCKED me. We are going to small claims court please please please dont use this company. This is what happened to me after listening to the movers scream profanity at each other for hours while they moved me. The reason my things are ruined is because one of the movers was so messed up out of his mind...he couldn't hold himself up. His eyes were rolling to the back of his head. Still, we tipped $70 a piece to walk in after they left and find the damage save yourself a headache...

I'm very disappointed for the $700+ I paid to be moved and it wasn't alot of items. They took my…read moreChina cabinet glass shelves out but didn't know/couldn't know how to put them back together. So, I had to do it myself. The worst part was they half way put my bed back together. They put the slats on half way and left the legs off and sitting on the floor under the bed. When I went to lay down on the bed, the mattress fell to the floor off the rails. I called and talked to some guy, David and he was NOT helpful at all. I only got a "I'm sorry" with an attitude. I would not recommend them to anyone!

DO NOT USE JG MOVING SOLUTIONS! YOU WILL REGRET IT!…read more The owner, Johnathan Black, gave us a what we thought was a professional estimate and sounded like a good moving company. On the day of the move they showed up 12 hours late at nearly midnight. We received very limited communication and thought we had been scammed. During the estimate Johnathan Black said they would bringing two 27 foot trucks. They showed up with a 20 foot trailer and a 10 foot uhaul at MIDNIGHT. They were unable to load all of the items and wanted us to agree to pay another 3K to get the rest of our items. This was at 4 am. We refused and rented a van ourselves to move the rest of our belongings. It took a week for one of the trucks to show up for delivery. Johnathan Black repeatedly lied to us about where the truck was and when it would arrive. We were told multiple times is was on the way and it would be there shortly, but would not arrive. We finally had a friend drive by where they store the trucks and they found the truck with our and items unloaded onto their parking lot. We have no idea what they were doing for that week with our stuff. We asked that Johnathan Black to release our things to another company to move instead and Johnthan Black refused to release our goods to a different company. When the truck did arrive nearly a week late it was again nearly midnight. The delivery crew was tired and complained about having to move things to the downstairs part of the house. I had to move and load/unload many boxes myself to just get the job done. We have moved several time and this was by far the worst moving company we have ever work with. The billing made no sense with different companies canceling payment and unknown companies billing us. I recommend you avoid this company.

Friendly and professional. The moving crew was awesome and did a great job with an excellent…read moreattitude about all of it. They were able to squeeze in my 3hr block of moving heavy stuff (cost $285!) with only about a weeks notice! The only reason I dropped a star is because of punctuality. If we agree on 11am I expect movers at 11am... or at least a phone call at 1045 saying you're going to run late. When I call and text and don't get anything until 12, when they say they're on the way, that's a bit frustrating. But that's a problem with company management, the movers themselves were top notch and great guys.

NOT IN GOOD HANDS! There was damage to several of our furniture pieces, items broken that we were…read morenot told about and discovered broken glass they swept out onto our driveway and arrived with a truck that was not large enough, so two trips had to be made. Upon completion of the move, you are forced to sign off that there was no damage in order for the 'clock' to stop. How is anyone supposed to know at that very second if there was damage done or not!!!!????? The only positive was that the crew was friendly and worked diligently. I will never use your company again nor recommend you to anyone!!!!

3 movers showed up to move our house and they were all very nice, however they were not…read moreprofessional at all. They damaged a chair (antique), an end table (pictured) and dropped and shattered our big green egg. When they brought in the end table the worker said "um, sorry, the knob came off" As you can see, it was much more than just a knob coming off. It was completely damaged beyond repair. He also said he could fix it with some gorilla glue. I actually laughed at that one! The same worker thought he could move the egg off the truck alone even though it weighs (with the large wooden stand it was on) probably 1000 lbs. It shattered because it is completely ceramic. We have submitted claim forms but the owner hasn't responded and said she would replace the egg with a used one, since ours wasn't new. It was less than 4 years old and only had been used maybe 8 times, it was in pristine condition. It also held a pampered chef pizza stone, which was also broken. After the egg incident the head worker and the one who dropped it screamed at each other loudly in our driveway for about 15 minutes, blaming and defending and screaming. All extremely unprofessional. We had provided lunch for them and were gracious to them at the time, because it is just things, but the fact that we haven't heard from them and no restitution has happened makes me want to leave a true review, so you know what you are getting. The worker who dropped the egg, said he wouldn't be returning to work because he didn't want to work for free. (obviously not recognizing that he would be working to pay off a debt, not working for free) He also said the owner would hire anyone who showed up to work, which let me know that they are mostly inexperienced at properly moving items of value. They also said they couldn't get the baby bed apart and didn't move it, however, when my husband went back to move it, it came apart quickly and easily. I think they just didn't want to move it. This is small, but also they told us they wouldn't move the mattresses without a mattress cover and that we would be charged for them if we didn't have them. So we purchased them ahead of time and they were never used. We left them on each of the mattresses for them to use, but the movers didn't use them. So that was wasted money as well. A lot of our boxes were smashed and I am so thankful we didn't let them move my valuable china, mirrors or pictures. So all in all, if you don't have stuff you care about, they were fine. This move happened in Nov 2020 and we still have no resolution and not even a returned call or text in regards to restitution. We are beyond frustrated and upset that we are going to have to take them to small claims court. We are getting our paperwork ready now to be served.

I had to change dates, plans, and destinations times before I was actually ready to have them come…read moreout, but when I finally got ready to move, they were very professional and quick. I would definitely hire them again.

I'm only posting this b/c I gave them a lengthy list of issues & instead of resolving, they have…read morenow ghosted me...0/10 stars for Dolly Up Movers/Packers out of Haughton for over-promising & way under-delivering because they were "tired". Now I'm spending half my vacation doing their job. 8 hours late (unloading until 1 in the morning on Thursday), broken furniture, broke my porch, rolled boxes out of their truck, not much ended up in rooms they were clearly marked and even told where to put, furniture not put back together/on the wrong floor/ left outside b/c they needed to come back for that b/c it was large...even though they promised over & over they wouldn't be done until we were happy. I will never recommend them to anyone, but I will still let them make it right & will post if they do! (I won't post all the pics, but this is part of what I'm left with today & stuff in my shed/porch too.)...oh yeah, tried to charge me $500 more than quoted & asked that I add more to pay for extra guys they hired.