I was expecting better honestly. Its a beautiful store and I enjoy seeing the Christmas displays…read morebut the lack of vegan options on the back left side in the fridge and freezer section was surprising. I guess I'm pretty spoiled to have a Cooperative in Boise that has a lot of vegan options. Claire was super sweet at check-out though.

Tried FM. Good turkey, though pricey. Got added to their in-store loyalty program and email list…read more Sent me an offer for a free piece of cake for my birthday. Was charged for it. The ad told me it was worth $7.99, the price on my "free" piece of cake was over $5.00, I was given $.50 off on it. The cake was HORRIBLE. Chocolate ASH is what it tastes like. I would NEVER use their bakery. Aside from the fact that the slice was small, it had no crumb coat, no out side layer of icing at all, and the icing was tasteless. HOW? How do you make a piece of chocolate cake TASTELESS?

Small (good for me, less walking) but bristling with everything I could need. Low prices and…read moreextremely friendly staff. My all-time favorite grocery store!

Very well stocked especially fresh vegetables and fruit! Also great hours and open 7 days of week!read more

Sometimes a store doesn't need to change your life…read more Sometimes you just need a bathroom, a drink, a snack, and the ability to get back on the road without creating a major expedition. That's exactly where The Village Market IGA came through. We stumbled upon it while traveling and found ourselves in one of those situations every road trip eventually creates: the snack supply was running low, thirst levels were rising, and a restroom stop had become a strategic necessity. The Village Market IGA delivered on all fronts. The place occupies a unique category that I can't quite define. It's either an exceptionally well-stocked convenience store or a small grocery store that accidentally became convenient. Either way, it works. The selection was surprisingly good, making it easy to grab some road snacks and a Snapple before continuing our adventure. The aisles were well stocked, and unlike some roadside stores where your choices are limited to three flavors of regret and an energy drink you've never heard of, there was actually some variety. The bathrooms were relatively clean, which on a road trip is often the difference between a pleasant stop and a story you tell for all the wrong reasons. The staff was friendly, efficient, and moved people through quickly. No drama. No delays. No waiting behind someone trying to decide which lottery tickets would finally change their life. Just a smooth stop and back on the road. Was it life-changing? No. Did I discover the meaning of existence between the Snapple cooler and the potato chips? Also no. But it was clean, convenient, well stocked, and staffed by nice people. And honestly, that's exactly what I wanted. Four stars. Because sometimes competence deserves recognition, and because I left with everything I came for--which is more than I can say for some stores charging twice as much.

Very nice people, the staff is friendly and very helpful. Todd, the manager, is an absolute…read moregentleman. Sure the prices are a little higher, it's the only show in town (literally). We live in Townsend and stop in several times a week for what we need. The store is surprisingly well stocked and they truly appreciate your business. Great place, please support them.

I recently spent two weeks near Tellico Village due to a family situation and frequented this…read moregrocery store several times. Unfortunately, I was consistently disappointed by the poor interpersonal skills of many of the cashiers at checkout. On multiple occasions, I was not greeted at all and felt treated as if I were invisible. One cashier handed me my receipt with a dismissive, "And there you go," without offering a thank you or a smile. While I did encounter two cashiers who were genuinely kind and friendly, the overall pattern was disappointing. I would suggest management re-train front-facing staff on how to greet customers and express professional warmth. Social awkwardness and backwardness can easily be misread by customers as cold, distant behavior.

Watch your bread, there is a mouse in the house here!!…read more Could have came that way off of the bread truck ..Otherwise, great, clean store with very friendly employees!! Nice location. Come in here all the time...

Earthfare in West Knoxville offers a great variety of organic produce, grass-fed meats and other…read morefood without artificial preservatives and sweeteners. It can be pricey, though, unless the products are on sale. NormalIy I would rate them much higher; however, today's visit left me wondering whether I should return. While the employee behind the meat and seafood counter provided helpful customer service, the other employees I encountered did not. One of the sale items that brought me in this day -- baguettes for 50 cents each. What a deal, I thought, as I later reasoned that the ad: "SAVE 50 cents each" -- meant the loaf did not cost a half dollar. As I walked through the bakery/deli aisle, I saw only one baguette in a large display basket. The price, $3.29 with 50 cents off if one also purchased a pound of chicken salad. The solo employee visible in the deli had his back to me as he was busy with a task. When I caught his attention, I asked him where I might find the baguettes. He said, "back there." i asked him if there were more. He said he didn't know and didn't offer to assist. As he returned to his task and with no eye contact, he added, "They must be sold out." I walked back to the lone baguette as another bakery/deli employee emerged. I asked her if it was on sale. She didn't know and instructed me to take it to checkout where the cashier would know. WRONG. He did know that customers would get 50 cents off if they also purchased chicken salad, so I brought up the ad on my phone displaying baguettes at 50 cents off with no chicken salad attached. Such a small issue, yet with a reputation as a top-notch store, one would think customers might encounter employees skilled in top-notch customer service and product knowledge.

I am happy to have EarthFare in West Knoxville. These days, there are not many true "health food /…read moreorganic" stores. That concept is dominated by Whole Foods and/or incorporated within regular grocery stores. All that said, EarthFare is a unique place and very convenient for those of us in this part of town. I really like the unique assortment of items here. Great produce, bakery, meats, bulk nuts/snacks, and cheese. They also have some really good deals from time to time. Seriously, you can actually find a few bargains here. The prepared food is good too. But, the hot bar is inconsistent. Hard to know when they'll have food or if it'll be good. They could easily improve on this. Same with the yogurt selection -- it's pretty sparse. Overall: Good local/regional healthy grocery store. I recommend giving them a try.

Stopped in the Whole Foods in Knoxville to grab a quick lunch. I went for the chicken teriyaki…read morebowl and my wife went for a cup of yogurt and fruit. Teriyaki bowl was fresh, hot, and good! Probably the best I have had at a Whole Foods in quite some time. Parking was ample at this location and boy did they need it when I visited. The lot was packed and it was wall to wall people inside at this location. Everything looked full and fresh and well presented throughout. It was nice to visit this location. It's kind of hard to see from the interstate. So don't miss pulling off here if you are in town..

There are times I just dread going into this store. I should have known better than to go today on…read moreNew Years Eve. Pushy customers acting like I was in their way. Pushy people at the check out line acting like I was in there way - even though my transaction was not completed yet and I was trying to get my bags. And the in a rush young people fulfilling Amazon Orders for Prime or trying to stock the shelves - I can't tell you how many times I have been treated as is I was an impediment to what they are trying to do even though I am a paying customer trying to navigate my way through the store. it gets to me sometimes. There are too many people trying to shop in this store for the size of it. Too many people "In a Rush" to get on with their lives. I do feel like I am back up in the North East sometimes when I go there. The best times to shop are during Tennessee Game Days or on a Tuesday night of all things. I go there because they do have things that other markets in the area do not have - fruits, vegetables, organic products. I do like the fish market guys. I do like certain cashiers and try to always go to them. I do like being able to find certain products there that I cannot find anywhere else - . I do like their supplements. There are things I do like. But the whole Prime thing (order fufillment) has put a huge black mark by the shopping experience. They really need to train their restocking people to be mindful of the customers and to be a little nicer while they do it. But between trying not to get run over in the parking lot when I am trying to get into the store and not getting run over while I am in the store by the oh so many busy people in there, it has gotten to where my stress levels goes straight up when I shop there. What I will do is try to go during off hours, and I do try to do that. But this is a pattern. My opinion is that for the amount of customers they have and the amount of order fufilment they do - the store probably needs to be twice as big as it is. I gave them three stars - but like I said - it is always a stressful experience for me.

Sprouts in Knoxville is one of the best grocery stores around. Always clean, well stocked, and the…read morestaff is friendly every time I come in. Great selection of fresh produce, meats, and healthier options you don't find everywhere. Prices are fair for the quality. Definitely my go-to spot.

I love Sprouts so much, I feel like it is a peak shopping experience when you get here first thing…read morein the morning. They have a great variety of organic and "healthier for you" options and are very friendly, and I trust a lot of their products and ingredients. The only downside is that I absolutely hate to go through self checkout. They seem to never have somebody to run the regular register when I am there, so inevitably, I have to go through self checkout, which is one of the most painful experiences I can imagine- especially if you buy a lot of produce and have to search for every item and weigh it. I wish that they would do something to remedy this issue. Today I got my grocery shopping done in probably 15 minutes and then spent probably 20 minutes at the freaking self checkout trying to enter all the codes while the manager sat there and smiled and watched me. It was so embarrassingly painful for me and such a huge waste of time, not to mention very difficult to balance bagging and sorting everything in that small space Maybe this is just a me problem, but there are still people who want to use the regular lane checkout. I love you Sprouts, but please get somebody to work a normal register for us millennials who don't want to use the self checkout, I'm literally begging you.

Visiting from Wisconsin and so jealous as we do not have DG's like this. What a phenomenally clean…read moreand beautiful business. Employees were exceptionally friendly and the selection of everything was unbelievable.

This store and the employees were amazing tonight. Will be coming back every time I'm in Knoxville…read more I came in about 5 minutes until close, everyone greeted me friendly and was very polite. The lady that was cashier was very friendly, as well as efficient. I was very impressed with this store.