In general, I'm a big fan of Publix Pharmacies, but this one really is as good as it gets. The…read morepharmacists and techs are just as nice as can be. Whether I am there in person or speaking with them on the phone, they are always so polite and are more than happy to answer all my questions. They have never once lost a prescription of mine and I've never had a problem getting a refill. I should be able to say that for every pharmacy, but the big chains like Walgreens and CVS really try my nerves each and every single month. If I had a nickel for every time one of the big chains has screwed something up, I'd be a pretty wealthy woman! They also fill prescriptions pretty quickly. When entering the pharmacy and dropping one off, there's hardly every more than a 30 minute wait for it to be filled. I generally have some shopping to do in the grocery part of the store, so by the time I'm finished shopping, my prescription is always ready. I love Publix because they have some prescriptions that are 100% free. I do have really great insurance with very low co-pays, but hey, I still always prefer free! Some of the prescriptions they offer for free are: Amlodipine, Lisinopril, Metformin, and five different antibiotics (Amoxicillin, Ampicillin, Sulfamethoxazole/Trimethoprim, Ciprofloxacin, and Penicillin VK).

Do not use this pharmacy. We have had issues since coming here. First they didn't know how to bill…read moreTricare for our son and lied about it and just used a coupon instead but said they used insurance (ex tech I know how to read the receipts). Secondly there is always a long wait. You can be the only person standing there in line and have a full pharmacy of employees and there's always at least 10 minutes before someone greets you or acknowledges you. We would of never not greeted a customer and let them know we'd be right with them. I was a pharmacy tech so I have empathy but it's been enough at this point. Publix texts me TWICE (second text was today) I have refills available okay so I request to have it filled. The bottle says 2 refills. I get there and for the whole week since last Friday they never let me know what was going on now Friday afternoon when my medicine is nearly gone I'm being told my dr is no longer at my office and that I have no refills?? I tried to explain I definitely still had refills and show the texts they sent (which some reason the tech had a hard time reading the one sentence text and just stared at my phone for a straight minute) and that my dr is still there as far as I know?? But you could just tell they were done helping me and had no interest in correcting their mistake. It was like talking to a wall. I now have contacted my doctor to figure what is going on and to take steps to switch pharmacies on a Friday so unlikely to get my meds before Monday. The prepaid line shit is a joke when they let people also pay for the groceries lol how is that prepaid? Also the tech couldn't figure out how tell if the meds where already paid for so it took 15 minutes to cash the lady out for a prepaid transaction. It's ridiculous. You really shouldn't need to do prepaid for just pick ups if you had well trained staff. Publix does not value my time or my heath so I will not be giving them my business. I have dealt with military and VA pharmacies for years that are notoriously bad and I'll be switching back to the base pharmacy that's how bad it is here.

This pharmacy is ALWAYS sooooooo slow. Which I put up with for years. However they have a new…read morepharmacist that I'm pretty sure won't be there long. Extremely RUDE!! I would def recommend going to another pharmacy

My Mom was recently put on insulin. She has to check her sugar levels twice a day. I was totally…read moreunsuccessful in working the glucometer. The CVS pharmacist on Roosevelt where we purchased it from was useless. He told me "it comes with a manual." Fine. How hard could it be? Well, for me. It was plenty hard. If I couldn't do it, how in the heck could I explain to Mom how to do it? The whole family was trying to help, but we kept doing it wrong. Daddy recalled seeing some recent advertisements for Lane Ave. Pharmacy. Maybe they could help? I called them up and explained the situation. They said come on up. The pharmacist working was Harrison (I think). HE WAS THE BOMB!!! We weren't even customers and he took the time out to educate Mom and I on something that was very scary for her. Needless to say, Lane Ave. Pharmacy has gained new clientele. Thank you for helping us out. You are a kind man!!!

The staff is very friendly and helpful, seeming to always stay aware of their customers needs…read more Instead of waiting hours to fill a prescription, which has become the norm at most pharmacy chains, the wait time is super reasonable. I hope that Orange Park Pharmacy will be around to serve Clay County for many years to come.

I came here looking for a specific product for my dad and I was greeted right away by the…read morepharmacist, Dr. Mohamed. This is a locally owned and operated pharmacy right on Kingsley Avenue that carries a great selection of products for all of your medical care needs. It's also a full service pharmacy where you can drop off your prescriptions and relax in the adjacent waiting room while it's being filled. There is plenty of parking and the customer service is friendly and personal. It seems like they have a long standing clientele and it's conveniently located across from OPMC. It is great to see that this place is an option for those in need of their medicines and medical supplies. I will be back!

I had a very disappointing experience with a staff member at this pharmacy. During a phone call,…read morethe associate was abrupt and hung up before I was connected to the requested pharmacist. Hoping to resolve things in person, I visited the store, but encountered the same individual, who again interrupted me, dismissed my concerns, and rushed the interaction. What stood out even more was that other team members appeared willing to help and were noticeably more courteous, but were repeatedly spoken over. It created an uncomfortable environment and made it difficult to get assistance. I ultimately completed my purchase and left, but the level of customer service I experienced was surprising and not in line with what I would expect from a community pharmacy. I hope management takes this feedback seriously and ensures all customers are treated with professionalism and respect.

The BEST PHARMACY in JAX!!!!! Remember the days when you actually knew your pharmacist? You knew…read morehis or her name, they answered questions, and you actually had a relationship with them? Welp those days are in the present at Duval Pharmacy. I know my pharmacists (Sean, and Elizabeth) and they know me. They are helpful, knowledgeable, and they care. You won't find a better pharmacy in Jacksonville. That's a guarantee!

Awesome people and service, compared to places like Walmart pharmacy or cvs this place is a Godsend…read moreno lines no waits the people there know you and you them and it's effortless when picking up your prescriptions especially if you don't have a lot of time to wait for picking up. Would gladly never go back to big pharmacy's ever again

I have met one of the owners, through a mutual friend. He was very professional and friendly. What…read morea starke difference in the pharmacy staff. They are extremely rude and unprofessional. It's too bad, I was looking forward to dealing with a neighborhood business. I guess I will return to the box stores.

I called so many places within a 2 hour radius of me to find a post-op shoe and was not having any…read moreluck. Apparently, there is a shortage of these shoes, and I needed one after having reconstructive surgery on my foot. It was the only way I was going to be able to walk again, after being bed-bound for 7 weeks. This was the only place I could find one, but I had called right before they were closing for a 3 day weekend. I also lived about 1.5 hours away from them. They were so kind and offered to meet me the next day even though they were closed, so that I could purchase a post-op shoe. This just blew me away... talk about above and beyond. I without a doubt would recommend this place for all your medical supplies and pharmacy needs. They have the best customer service you will ever find.

I thought I made a post already. Perhaps it didn't work but I'll say it again that this is a real…read morehometown feel old-school Generation X type pharmacy. Everything you could possibly want or need for medical equipment at reasonable competitive prices except electric scooters, I believe you would have to ask. Pick up your prescription and grab a special greeting card or a gift for an out-of-town friend. Prescription costs are very, very reasonable if it's not covered by insurance. Their markup is shockingly low. Ask for Chet and tell him Mike and Sherry says hi. They will take good care of you. Much better than the grocery store or pharmacies or god-awful Walmart.

Great Service, Friendly staff, Easy in and out, answer all my questions…read more Help me understand my insurance co-pay.

I have never been in a pharmacy where the woman that works there not only racist but talks to…read morepeople very disrespectful. She shouldn't be working out in public especially in a pharmacy. From day one I've kept my mouth closed and ignored it. She of course tried to make it about the medicine which had nothing to do with it. Not only am I'm disabled but also mental condition and everytime I went in there was an horrible experience just because of the way she talks to people