Well I'm not sure how you can rate Walmart. I suppose 3 stars suffices, its hard to judge based on the few minutes you stand in line waiting to pay for your groceries. Especially since the employees typically have a attitude or they have the I hate my job look on their face. As far as the cleanliness, I'd say the store is typically stocked well you will always find what you need in any size you need it. They should open up more lanes when lines are starting to be 5 or 6 people deep but they never do. Which is a normal thing to see from Walmart. Suggestions- Try out Middle of the night Walmart shopping, typically have no lines and the people shopping are fun to watch. Or try not to go on Sundays, usually a lot of the fresh groceries have been picked thru and they haven't stocked back up yet for the week. Moose out read more

I couldn't find my Squishys and My favorite dolls couldn't be stocked no more. The cupcakes take one week to Restock. (BAD THINGS)

Stopped in quickly to see if something I saw on social media was on sale. Unfortunately, wasn't lucky this time! But that's okay. The I used my app to scan as I shopped and used the scan code to check out. It was a quick and easy process to get out of the store. Was met with a smile by most of the employees. Most shelves were stocked and it was decently clean. read more

Walmart Supercenter - Department Stores Near Me - Jacksonville, Florida

This store is a joke. Their managers are the most horrific people you could ever interact with. The store managers refuse any interaction with customers. I've tried to contact store leadership for 5 years about chronic problems with their deliveries and they simply don't care. I called today and spoke with the manager named Megan (9:20am 6/14/2025) and she hung up on me without helping after rudely announcing they "don't have anything like a store general manager here"...shocking and not shocking. A real class act here. read more

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Clean and had what I needed. Great for groceries or a quick stop in for something while in a rush.

I do my best to avoid this Walmart due to long lines and panhandlers/ meth heads wandering the parking lot. The selection and price are fine but that's not worth subpar customer service and feeling like you're about to be mugged. Do yourself a favor, make the drive to Yulee or St. Mary's. read more

Very helpful employees, very considerate and excellent. It was very busy, but they were doing a great job about helping people and the check out line was fast. (Not about food, was buying household items) read more

This is not the best or the worst Walmart I've been in. It's a Walmart. You come in with the expectation that the stock will be in disarray, the staff will be apathetic, and the restrooms less than spotless, and you'll never be disappointed. read more

Definitely not the worst Walmart that I've been too but it's up there. I mean, its Walmart you can't expect anything short of awful. To start off, the customer service is horrendous. Majority of the people are rude and can't be bothered to help you. They're too busy standing around fingering their fart box to give a damn. Once in a while you might get a decent cashier but that's a big might. And everyone knows how stingy the receipt checkers can be, this location is no different. They act like you robbed the place. Like yeah, I'm going to walk out with a bundle of bananas... Bathrooms are incredibly gross. You mine as well bring a gas mask and some bio hazard cleaner with you if you're planning on dropping a deuce at this location. I remember going in after this kid was coming out and there was sh*t in the urinal and a diaper with a feast loaded within. People have zero respect for public spaces. Then you have your typical lazy shoppers who decide they don't need that gallon of milk and put it on the shelf with the car care products. Like really? Are people that lazy to put something perishable back where they got it? And of course you get your typical "people of Walmart". How some people can go in there dressed the way they do without being embarrassed is amazing. From half dressed meth addicts that look like sticks, to overweight individuals with fat pouring out of their shirts and shorts; it's no short of a diversity eye sore every time you make a visit. Wearing a mask is probably your best bet because you might just a get whiff of swamp a** or the smell of fish market when a half dressed chick walks past you. Walmart is just one of those places that you go and it's one surprise after another. And it's not the good kind of surprises. This side of town needs a target, not that it's much better, but it's definitely a better choice than this cesspool. read more

Bathrooms are filthy and should be cleaned more often than they are. Just gross. Pharmacy was helpful and courteous, thank you. read more

It's Walmart- it's exactly what I have come to expect from the vast super-store. Employees going about their work in a fog- no smiles, rarely ever a greeting. A store that has most anything you could be looking for- usually. And in this case, it was true- I got the last griddle to replace the one I ditched over the holidays. Along with an assortment of household items- since I was there, I might as well shop for it all. I did take a moment to snuggle with a $50 sloth stuffed animal, because who could resist that??!?!? And marveled at stuffed animals that looked like they should be pinatas instead! Not even sure what they were supposed to be..... but that doesn't surprise me in this store~ lol. People watching was light on this Tuesday night, which is a huge hobby of my husband. He was disappointed. read more

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A Walmart is a Walmart. I don't like Walmart. Unfortunately, I'm not rich, so I have to shop at Walmart. As Walmarts go, this is one of the better ones. I rate Walmarts on my own little scale that goes something like this: 1) How much of a headache do I have when leaving the particular Walmart? 2) Where do the employees who work at the particular Walmart fall on the "idiot scale?" 3) Where do the majority of the shoppers who shop at the particular Walmart fall on the "idiot scale?" When taking those things into account, this Walmart rates a 4. read more

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This has to be the worst Walmart I've ever been to. Starting with parking lot littered with trash. Most the the employees don't take time to help you find an item. I don't need to be walked to it just a hint where it could be. A week ago one of the stock guys smelled strongly like weed. read more

Standing around with no one to help you is not the way to get a sale or a customer. I got there early on the way to work because I needed a tail light replaced. First of all, who keeps $5 tail lights under lock and key!?!?!?!? I rang the bell for assistance and rang and rang and rang and rang. You get my point. Finally walked over to automotive tire center. She was nice enough and said she would call someone since she didn't have the key. Well she called! I heard the call over the PA system. "Customer needs assistance at the automotive lights section ". Waited some more. Now late for work, I sent my apologies to my boss and coworkers for my tardiness. Still I one came. I tried again with my auto tires connection and nothing doing, there was not going to be anyone willing to help. I asked another associate who responded "I am not clocked in so I can not assist ". I asked another 2 or 3 associates on my way to the customer service desk who were helpless. Customer service was caught aback why I was even there and didn't hear the page for customer assistance. I left, headed over to both advanced auto parts and auto zone. Both had double the price for the same bulb. I got on my smart phone, pulled up Amazon and ordered the same bulbs for half the price and delivery in less than 24 hours. Amazon has me as a customer while Walmart left a bitter taste. Let's not leave out the other two overpriced options. Clearly the winner is Amazon. Walmart do better or you won't compete! read more

This Wal-Mart is not as bad as some say. I had to run in and get something to calm my stomach. I thought I was over the bug I had but something I ate together triggered it again. The pharmacist was great and recommended something for me to take. Another lady in the store told me to get some ginger tea. I got both things. read more

This location and Walmart in general has improved a lot. The checkout process is much smoother now especially if you are tech savvy. Use the Walmart app to scan items as you put them in your cart then when you get to the self checkout just scan the QR, pay, and bag what you want. Shelves are stocked better now and the store is more organized. I use Walmart grocery delivery and love it. read more

Customer service here is awful. You already come here knowing it's going to be awful but these particular Walmart takes the cake. Waited for assistance for 15 mins! And pick is even longer! I had to wait an hour for my order because they "didn't know why I parked in pick"?!?! Seriously!?! How about to pick my order! They need to hire competent people! read more

Ugh. Based on proximity, it's the closest location to our house. We try to visit around 700-730 before the sketch fills up the store. We've seen customers accosting each other at 1030AM and that's not ok. The food section has had multiple half-full aisles with minimal selections. Blame what you will but if it's a "supply-chain" issue, you had better let the customers know. I hate to visit here again but it's the convenience factor that makes that happen over and over. read more

It's on the ritzy side of town so it's a little better than others... self check out for 1. read more

Walmart Supercenter - Avocado, sausage, and onions - Department Stores Near Me - Jacksonville, Florida

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Thee slowest customer service EVER! and how rude the employees are. ....................

Just left the store today June 30 2021 at 3:30 pm. On cashier # 1 cashier name is Melissa. She's talking her head off with the customer in front of me for 14 minutes!!!! The slowest place in a Walmart I've ever been at. All she did was talk. When she tried talking to me I grabbed my bag and walked off. These workers should be trained keep it friendly but move it on read more

OMG!! I WILL NEVER SHOP HERE AGAIN! Who locks up women's shave cream but not men's? Waited 10 minutes for someone to unlock, then when I went to ask someone, they acted like I wanted the moon. Lazy, inept employees. read more

To get an oil change it takes 2 or more hours before they even get your car in, this is ridiculous it's nice that it's cheaper but I rather pay more than wait so long read more

Terrible! Today we had curbside pickup. Guys were kind. The groceries were terrible and item missing! what a joke. 12 hour lead time and this store manager can't have his associates trained well enough to get it right! so disappointing. read more

Walmart is Walmart! Packed with lots of merchandise with falling prices. Cant beat it! You will always get a show when you go!

If you speak Spanish the racist coworkers will call the cops on you instead of wanting to help you. Horrible customer service skills.

Have a good time trying to buy things here if you're Latino. Make sure you come with a helmet cuz ur face will get bashed in if you stay a couple minutes after their closing time. read more

It's 8:53 and literally only 1 register (which was 20 items or less) besides self checkout open. That's re-dang-dicous. Luckily the cashier who was set to be off was willing to stay and run her register to complete the line. This is a complete shame on their management as we could hear other cashiers saying they've asked for more hours and managers are being nasty and denying them. Ridiculous. This is a airport location and the first Walmart entering FL from Ga on a major highway... it should be the standard for the city instead it's ghetto and mismanaged. Yeah I'm big mad... do better! read more

After a bad experience at Lowe's I went to Walmart. Once again, hard to find any one to help. But, when I did find someone they were very helpful and polite so I give them 3 stars. I managed to find the most beautiful flowers too. read more

Walmart Supercenter - Department Stores Near Me - Jacksonville, Florida

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If I could give this store negative 5 stars I would! Can't even begin to explain the lack of professionalism, respect for customers. Pure rudness in this store with zero customer service. I was snapped at by associate in self checkout after waiting in line 10 mins to be told I can't use cash and to go to a normal check out lane. I stated/asked is it possible to put up a sign or perhaps tell ppl as they come in line so ppl aren't wasting time standing there for no reason. The associate very rudely told me not to tell her about it tell somebody else, my reply was don't be snippy with me about your job and I will speak to your manager. I proceed to checkout lane 12 where I hear the associate tell customer in front of me that they are not doing change n only excepting exact change due to stimulus checks. This puzzled me as I'm sure not everyone pays with a card every single time. So I asked does that mean I can't buy my things cuz I don't have exact change and am paying cash? She said it depends on my total n how much change would be needed. Now let me pause for a moment and ask how does this work? Why are there not signs stating such info upon entering. Plenty of covid related signs but let ppl walk around wasting time to find out you have payment restrictions! So I say to cashier ok np n I'm also needing a manager. She said ok np. While waiting for customer in front of me to finish another associate walks by cashier at checkout 12 and says who's the little girl wanting manager as she approaches me. I said I'm the little girl. So let's ask this... You are in a corporate establishment as a customer and someone employed there refers to you as this?... It's my turn to checkout I have 2 items in my basket. One item is a 2 pack of white bubble mailers and other is a big 40 pound bag of dog food. I put mailers on belt and cashier starts to scan. This is the exact moment a lady wearing no vest nothing to indicate she was management comes up and tells cashier no and tells me to leave store they are not going to check me out! Did not introduce herself did not ask what the problem was just came up to me and rudely told me to leave store! I am now beyond offended and feel very disrespected as this scene was done loudly in front of a bunch of shoppers and associates. I started to leave but man this was wrong the whole thing so I turned around went back in and said I need a general manager everyone acted like they couldn't help so I went to customer service where the same lady that told me to leave claiming to be manager literally ran behind the service desk and calling the police to have me escorted off property! Please tell me how this is an acceptable practice of customer service?! I was treated horribly at this store! I was denied my right as a customer to speak with anyone about this and made to feel I was in the wrong. Horrible customer service and management. Perhaps my call to corporate will accomplish something. read more

If it was possible to give a negative star review this place would get it. Walmart keeps the absolute minimum amount of people working that they can. It's nearly impossible to get help if you need it and checking out is a nightmare. I have to do work to check myself out or go stand in the single open isle for a person to do it. Spend an extra dollar and go to Publix or Lowe's. Do not support Walmart read more

The worst Walmart I've ever been to. They literally call you 30 mins before your grocery order is supposed to be ready and say they canceled everyone's orders today because they didn't want to deal with it.... Everyone who works there is mean and they act like you are bothering them when asking for help read more

IT'S ALL RELATIVE! Let's face it, some people just dislike Walmart because it's Walmart. Some people don't like them simply because they don't like their policies and practices but have become too reliant on them for what they need. I like Walmart a lot better now that I have learned how to shop and what to expect. For example, I try to shop off hours whenever possible. I know longer purchase food items at Walmart and keep my purchases to personal care items and household items. Find out what it is that bugs you, adjust and keep it moving. Anytime I travel, Walmart is my go to spot for almost everything simply because I know it so well and shopping here is super convenient. When I visited this store, I noticed that it was an older store, (in great condition), with the traditional layout. This made it easier to find exactly what I needed and all items were in stock. We were able to quickly exit through the checkout because there was just one other person that was actually finishing as we approached. Customer service was polite and efficient. ***This is a very nice Walmart located in a major shopping area so if you have additional items you need, you are in the perfect place. If you are staying at one of the hotels on Airport Rd, you are just minutes away and could easily walk, (weather permitting). Happy Shopping! read more

Walmart Supercenter - Nice store in a great location. - Department Stores Near Me - Jacksonville, Florida

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My hands were tied and I had to run into this Walmart for some last minute items. This place is always busy. Walking in security guard mean mugged me, made me feel like he thought I stole something and I was walking in not out. Workers everywhere and mind you were an inconvenience to them for shopping there. They will not get out of your way while they stock shelves. I was told to walk around. .... smh Checking out is never an easy task only 2 regular cashiers 1 express and your self checkout lanes. Why does everyone feel the need to self checkout with a completely full cart of items. WIC transactions other 2 so that was gonna be awhile. Only choice was express lane and that was a wait. read more

ONLY GIVING ONE STAR BECAUSE IT WON'T LET YOU POST WITH 0. This Walmart is one of the WORST locations in the country. Glossing over how just the parking infrastructure is a NIGHTMARE, trying to navigate in the store is infuriating. Everything is in the walkways and it's always crammed with slow walkers, not allowing you to get by. And trying to use grocery pickup or delivery to avoid the frustration? Good luck. They love to mark items out of stock. I have gone into the store immediately after receiving my order with items marked out of stock, and found that they had a plentiful supply. That's just laziness and incompetence. They are constantly understaffed, so all orders are late, or incorrect, or in my most recent case, marked delivered, only to receive NOTHING because they sent the pickup notification to the driver too late. Yes, they rectified this, but it required me to spend my Saturday morning (over 12 hours after I should have received my order) on the phone holding, and being forced to escalate it until they FINALLY decided to have my groceries delivered. (The first call, I was told they couldn't resend them because they were understaffed and when I asked for a manager, was told one wasn't there today.) Paying for convenience to avoid their terrible setup wasn't very convenient. I wish I could give negative stars. They honestly need to gut this store and rebuild from scratch and stop employing brain-dead zombies. read more

Car care people don't want to work , they said my ram 1500 to heavy for the lift !!!!!

I shop here often, that will change. This is the 5th trip I have purchased groceries to get home and find products have been opened, drank from, eaten or moldy. I don't want to have to try to open each and every product before I place in the buggy. Yuck! Most associates are too unhappy with their jobs to be helpful. read more

I wouldn't even give this location 1 Star!!! Every single time I come here The main item I come for is never stocked. You can't find anyone to help and when you do it's never their department. Attitudes are flying all over the place with the lazy workers. This company is STILL a monster. Most Ghetto Walmart I've ever been to. read more

Pretty much the same as every other Walmart, but having a Subway instead of a McDonald's makes it slightly better in my opinion. The Electronic's department staff is pretty much well staff compared to other locations I've been in. Hot bar is pretty consistent with its choices of fried foods and starches, but they keep a good rotation of fresh servings. All in All, this store is pretty good compared to other Jacksonville Walmarts. read more

Walmart Supercenter - I pity the fool that don't buy this A-Team Pop Figure! - Department Stores Near Me - Jacksonville, Florida

Love this store. Doesn't always have enough lines open but I prefer this location to several others.