This Publix is now my go-to for groceries in a calm, friendly environment. I do have this working theory that they have their best staff on weekday evenings and during the busiest hours of the weekend, but I haven't really had any negative experiences with any of the wonderful staff here. Publix is one of those rare places where, instead of barreling through you to re-stock supplies, workers will often stop what they're doing and ask, "Can I help you with anything? Are you doing alright?" The bakery and ready-made food sections are always such gems. I've now stocked two separate gatherings with the fruit tarts made here, and they have just been divine without the chaos of crowds in other comparable stores. You'll have to wait a bit during weekend prime-time for a Publix sandwich, but it's well known that their subs are quite good; so good in fact that they sometimes sell out of certain fillings (i.e. meatballs). The shelves here are always organized, and the carts are just wide enough, meaning you won't have to have awkward conversations with other shoppers to negotiate aisle space. My one critique is one solely linked to some of the pricing. With the pandemic especially : their rapid test selection is limited and expensive. Most other stores, you can get the standard two set for around $10. Publix sells packs of one for around the same price. Their cheese aisle is also fairly disappointing in terms of price per ounce near the fresh foods. While their generic brands are reasonable, this is not the place to stock up for charcuterie. Great staff and awesome selection overall. read more

I just want to take a moment to recognize Brenda--she's always so kind every time I come in. Her warm smile and cheerful "Have a blessed day" at checkout never go unnoticed. The store is always clean, well-stocked, and the staff is incredibly helpful. During my last visit, I needed help in the spice aisle and was immediately assisted with a smile. I also had a few questions about ingredients, and the team was happy to help. Whatever you're doing to take care of your staff, it's working--keep it up! read more

Publix has a BOGO on a beer but only one in stock. Store Manager wrote on the receipt one free six pack with the caveat that I had 30 days to return. Went to Publix a week later with my receipt. Cashier says no, go to Customer Service and walks off. Returns with an overweight, angry woman that refused to identify herself except to tell me I now had to buy two six packs to get one free. I ASKED WHY BUY-ON-GET-ONE MEANT I HAD TO BUY 3 and now she was really angry. "That's the way it is." I refused to argue, threw the receipt in the trash and left. Only time to buy the OVERPRICED LIQUOR at Publix is on sale. read more

As a longtime Florida Publix shopper, I'm glad to see that the customer service and quality products are consistently the same. I stopped by this location while visiting the area because I knew I could count on Publix having what I needed (including my favorite bakery chocolate chip cookies). read more

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Tasty, tender, and flavorful chicken tenders. The breading/crust is excellent. The staff is always friendly, helpful, and pleasant. I don't care for the medical clinic hogging the parking lot but it doesn't obstruct access to Publix. When available I highly recommend the onion rings. They're some of the best in Bellevue. read more

Customer service is horrible associates do not speak to you or offer any kind of help even the store manager will walk right past you and not say a word read more

I mean, it's Publix...best subs in the game! But, in addition to those delicious PubSubs, this location has the goods and BOGO's that I do love to see! This Publix is located on Highway 70 and sits alongside the One Bellevue shopping plaza. For a Publix, it does have an odd and dated look from the exterior to parts of the interior. They keep the store clean and well stocked, but it could use some love and updates. I pop by this Publix for the random PubSub, full blown grocery shopping or just to wander the aisles in search of BOGO's for items that I don't need. Per usual the staff is always stellar from the deli to the stockers to the cashiers. Never an issue, always a smile. Overall, solid Publix in a great location! read more

Publix has become the leading name in the supermarket field here in the southeast. Once you experience a Publix supermarket yourself, I am confident that you will understand how Publix has become such an iconic supermarket brand and has developed such a loyal customer base down here in the southeast. Publix has created a solid reputation by offering incredible customer service, great BOGO (buy one, get one free) deals and we cannot forget their subs, which are affectionately known as "Pub Subs." Coming from New Jersey, a state known for their great subs, in a way it hurts me to state that a supermarket has some of the best subs in the area. But it is also a 100% true statement. Publix subs are very good. My go-to sub is probably their Italian sub, which is truly a tasty offering. I also enjoy their roast beef and cheese sub. I would definitely recommend upgrading it by using Boar's Head meat. It is definitely worth the small upcharge. It is great to see Publix expanding beyond the boundaries of their home state of Florida and spreading throughout the southeast. Not only am I happy about it, but I am confident that the communities that Publix opens a location in are very grateful for a Publix opening by them. I would definitely recommend this particular Publix location or any Publix location and I give it five stars. read more

Stopped in to pick up some watermelon on the way to the park .. ran into Lisa in the deli . It was nice seeing her , she's a trip ... got two new plants in the plant section . One is an orchid and the other a mini rose . Their prices on plants are better than Kroger read more

I love Publix in general, but this location (lucky for me) by my place is the best. They are simply so great! Their selection of produce is tops. Fresh and always ripe for taking home. They even have some unique produce you don't see in other mainstream grocery stores. They have a great sushi bar and meat counter. But their seafood counter is my favorite. Not only do they have a fantastic selection, but the gentleman who generally works it (sorry I didn't get a name), is freaking awesome. Case in point: I was in a few days ago for a lone piece of salmon. He was kind and funny and quick with my order. Fast forward to today. I was not even at the seafood counter, and he spots me. Remembers me and asks how the salmon was. He must see hundreds of customers a day, that really stuck with me. I'll of course be back as it's my go to grocery store, but just wanted to leave them some virtual kudos as they so deserve it. Keep rocking it out, Publix! read more

Their deli is the main reason for the poor review. Consistently poor customer service, make you feel like a burden ordering a sandwich, last 3 on-line orders have not been correct/missing ingredients with no warning. Wings are never in stock and staff could care less if they don't have the items you are looking for. Fine to shop but don't expect the deli to care one bit about you order or alternatives if out of items. read more

Nice grocery store for all your needs. Conveniently located in Bellevue. Love how clean and organized the store is. Staff are friendly and helpful. read more

Another win for Publix! This might be the friendliest and most customer service savvy Publix (or grocery store all together) that I've ever been in. Managers are visibly on the floor either helping customers or supervising and motivating staff. Team members are actively engaged in work or helping customers. They actually offer to help you here and don't always wait for you to ask. It's great! Rarely is there ever a long line at any checkout. It happens, but it's rare. They're well staffed from this customer's perspective and don't seem to be suffering from "The Great Resignation". I could be wrong, but I can't tell if they're understaffed. My only suggestion, and I'm not sure that Publix can do anything about it, would be to have more trees throughout the parking lot. During the warmer months, it's nice to have shade spots to park in. Thanks for your great store! read more

Great customer service. Produce is always fresh. Subs are good. Friendly staff. Expensive store but the service makes it worth it.

This review is not about Publix as such but their delivery partner, Instacart, which is abominable. The most recent delivery we have had gotten many things wrong with the order, only one of which may be attributed to a miscommunication. What we might seem a miscommunication was a substitution of brand we specifically disapproved. Perhaps Charles, our shopper, got his wires a little crossed. It happens. Other problems with the order are not so easy to overlook, however. When one asks for cream soda to be delivered and the delivery includes root beer instead, that's not a miscommunication. That's inattention. When a bag of shortcakes arrive crushed because said root beer was placed on top of them, that's careless and lackadaisical. And when the order includes bread that we did not order and which obviously belonged to another person, the term for that is IDGAFism. And all in one order. Not good, Charles. As if that wasn't bad enough, calling the customer service number to correct the error took another hour, while someone from halfway across the world tried to address the issue from a computer screen and demands for documentary picture evidence of each item (it took said person a bit of time to understand that root beer was not in fact beer at all). Although we were refunded for the wrong or the damaged items, along with the tax, we still have to go back to get the correct items. With the time spent on the phone, we have spent far longer than we would have had we just gone out for the items ourselves. The company refused to refund either the service charge or the tip. Did I mention that our shopper was named Charles? This so-called service is not free and the whole point of using it is either to save time or to handle the challenge of being home bound. I sympathize with those who are truly stuck at home. For those who are homebound, I recommend they use Kroger, which has its own delivery service and can be trusted to pack the bags with some degree of care and responsibility Publix will claim that Instacart is a totally separate service, unaffiliated with the store. However, if you look online, you will find Publix advertises the option for delivery and encourages customers to use the service. In fact, this is the only option for delivery. They bear responsibility for the mistakes of that service and deserve the hit they get from a bad review. As for Charles, I can only hope that he quickly gets the help he needs. read more

Live in Brentwood however I travel back to Bellevue to shop because of the people. Today I waited a long period of time and noticed EVIE C.....standing in the express lane. I had a smaller hand held basket and walked over. She proceeded to count my items and claimed I had over 10. The lady behind me said no let her stay I am in no hurry. She was rude and mumbled under her breath the entire time and said I would need to bag my own groceries......which I did. Employees may be hard to find but customers can shop anywhere......evie c claimed she was a registered nurse....glad I don't need medical attention. read more

Their fried chicken is the bomb. They have friendly staff too, one of them complimented on my smile even which is pretty cool.

I have been in and out of this Publix location for the past 8 months. Fantastic experience! From my perspective, they have enough selection of products, acceptable price, CLEAN environment and exceptional staffs. I have never met any staffs that didn't go the extra mile to help me out. I am definitely a fan! Keep up the great work! read more

I received these "just because" roses from my husband last week and they still look amazing!!! My secret: Publix florist and filtered water. That's it Thanks Goodlettsville Publix!!!! read more

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Fresh produce, fair pricing. Always a clean store with helpful employees. They do have that Penny Sale, however, I have never made it in on a Wednesday to take advantage. read more

The service is very slow at the Bellevue Publix. There is no one to help you if you need it. I shop at three different grocery stores because of the slow service. Aldi has the best deal on veggies. The customer service is not that great. No one really cares. read more

I normally like this Publix. However, they are not enforcing the mask mandate issued by Davidson county. They have signs that state masks are required by all customers, but they do not adhere to it, or ask anyone to leave if they are not wearing a mask. They have a responsibility and the power to ask customers to abide by the policy, or shop somewhere else. When approached, management stated they don't want to upset or lose customers, but they don't seem to mind that law abiding citizens are upset about this. They have lost my business. read more

Ordered from the Deli today and there was a fly in my sandwich. I was completely disgusted and hope others don't have this experience. Always check your food before you eat. read more

Great service at this Publix. Only issue was bad produce, brought back to store for full refund. Manager has special ordered items for us, and butchers do a great job with speciality cuts. read more

I go to this grocery store every week. It is consistently clean, well organized, and has great customer service. They have a decent selection, and I especially enjoy their weekly Buy One Get One Free (BOGO) deals. It was a revelation when I realized you can buy one item for half price! The staff is usually friendly and quick to show you where stuff is. When I've made returns or price adjustments, they've been agreeable. Be sure and check your receipt to make sure you didn't get charged full price for something that was supposed to be on sale! I buy several of the "Publix" brand products with usually good results. I steer clear of the paper towels (too thin) and sliced bread (dry). I try to hit them up on Wednesdays when they offer their Penny item. If you spend at least $10, you can buy the item for a penny! It changes weekly and has been stuff like toilet paper, crackers, cookies, and frozen pizza. If you have a kiddo, be sure and park close to the cart collector racks. Otherwise, you're in for a hike. They offer free help unloading your groceries but I feel awkward accepting it. read more

This store is amazing! We have Krogers back in Cincinnati but Publix is just awesome. The bakery section is outstanding and all the employees are super helpful. The store is bright and clean and has just about everything I could think about needing. I sure wish we had these stores up north. I know they would give Kroger a run for their money. read more

They are just so nice here. It makes grocery shopping such a more pleasant task. The store is always clean and the produce is always fresh (which is more than I can say for certain other grocery stores nearby). The deli sandwiches are so good (not unique to this Publix, but that doesn't make it any less true). My only complaint is that I sometimes don't really "get" the layout of the store or why they put certain products where they do (mostly having to do with gluten free and/or organic items). Luckily, the super-friendly employees are always around to help! read more

I used to be a regular at the Publix on Charlotte Pike, but I recently moved to the Bellevue area, so this will be my go-to Publix now. This store is a little bit older, but it is just as clean, organized and well stocked as the other stores I have been to. The employees are very friendly and helpful. I was asked by two different employees if I was finding everything okay while shopping today. I love Publix!!! read more

This Bakery came through in the nick of time. Publix bakery answered all question and were so nice when it came to my bakery needs. Communication was on point! from beginning to end. I will be ordering all my cakes now on. Thanks to Renee and Laura. You guys Rock!!! read more

Always clean, everyone is always super nice and helpful, and if they don't carry something you really wish they would, they'll get it for you! Bonus. Good prices on produce, rotisserie chickens are always hot and fresh, and their other hot bar items are awesome when you really don't want to have to prepare anything (read as: get the chicken tenders, they're awesome). They often have good Buy one, Get one deals, so keep your eyes open for them. read more

I just had to leave a review for Lisa at the deli! She has such a great attitude, she brightened up my day just by being kind. She also made an amazing sub, one of the best from Publix I've ever had. Her genuinely great attitude is so rare, and because of that I'll definitely be shopping at this location more often. Lisa is the best, I hope management sees this! read more

Agree with the rater who said Publix has a serious lack of variety. For instance (don't judge): canned chili. I had a craving. There are TWO available brands (which btw I almost never located in the store). They don't even have a spot for a couple of other common items I purchase regularly. Also some common items are rarely really on sale. For instance diet coke, and/or flavored seltzer (e.g. Lacroix) unless you buy a lifetime supply and get one free, if you're lucky. I really want to like the store. It's closest to my house and you're not as likely to get run over in the parking lot like at Kroger or cut like at walmart but I typically end up having to go to one of those to get the "rest" of my items anyway, plus paying 20% more for the publix privilege. Having said this Publix meats are fine, the bakery is good and the produce is great. And they do take out your groceries, but still being of (relatively) sound mind and body I personally had rather them drop their prices. read more

I am at this Publix so often whether its buying fresh bread, or cheese or beer or baby formula. The place has everything I need and I've pretty much learned the layout like the back of my hand so its easy to get in and out. read more

Great store, always friendly while checking out and they bring the groceries to your car which is harder and harder to find these days!

I like their selection on products and I feel their produce is quite fresh. Their employees are friendly and ready to help! My favorite is their deli counter and I always leave with some thinly sliced Boar's Head Prosciutto-Parma! read more

I've been going to this Publix since 2004 and love it! The buy-one-get-one-free specials are great, and that bakery puts out some delicious cakes and breads. My favorite part of Publix though is how friendly and polite the staff has always been. They remember my face, always thank me as I leave, and call me "sir". This really sets them apart from other grocery stores, in my book. I find myself stopping in Publix, frequently, during any week. read more

This is my favorite Publix the customer service is awesome they have a good deli and you can't beat self checkout way better than Kroger

Publix is expensive. More so than Kroger even. Good breads in the bakery. Decent produce section/selection. So-so meat section. Love their free 2-week supply of certain antibiotics from their pharmacy. I just wish their prices were better. I go elsewhere. read more

Just wanted to say thank you to the two men who asked if I needed anything while looking at the meat dept and saying I was looking for sliders but they were out. The employee (I didn't get his name) promptly said I'll make you some very cheerfully, asked what kind of ground beef i wanted and how many. Then he asked if I knew how to prevent them from rounding out when cooked and told me how to do it! Totally worked. Thanks so much!!! Kudos. I visited on 4/20/16 around 630-7 ish. So whoever was working in the meet dept then deserves a commendation! read more

Clean, nice and good food products. I'd definitely recommend it. This is one of the best super markets in Bellevue. There are nice and helpful staff members. This would be my one store to live off of. read more