I had a wonderful experience with Dr. Puckett - from the appointment setting to the office visit - everything was easy and pleasant. I called to schedule a new patient appointment and could have been seen the same week had my schedule permitted. However, I had to schedule for two weeks out. Then, the day before my appointment, I had to reschedule but was able to get in the next week - none of this waiting for a new appointment for weeks or months I've experienced at other medical offices in the area.
Dr. Puckett recently moved into a new office on N. Highland, which was very easy to find and pleasantly decorated. While there I interacted with the woman working the front desk as well as the nurse, and both could not have been more friendly or professional. I only waited about 5 minutes before being called back. I really connected with Dr. Puckett. She is friendly, engaging, attentive and was very skilled at explaining complicated medical terms and conditions in a manner a layperson could understand. She took time to get to know me, and never once did I feel as if she was rushing me through the appointment. I have definitely found a doctor for life... or as long as my insurance plan will let me see her! read more