This shop has the customer service and quality of product that built America. The man behind the…read morecounter, walked me through the best options for my situation. Not only was he extremely honest, but he helped me purchase exactly what I needed. I will be returning as this is my new cigar destination.

Good choice of sticks. Affordable. I keep going back and they remember me. Selection is good and…read moreso is service

Great service, really great cigars! Call and ordered from…read morehome and Nicole was just awesome!!! 5Stars

Great shop. All there cigars in the humidor are house hand rolled in house. Really impressive I…read moreenjoyed many but the "Butterman" was a good stick.

1st vape store to come to Farmers Branch. Very competitive prices, great product selection, super…read morefriendly and knowledgeable staff. ​

I'm a former regular customer for this establishment. I've spent several thousand dollars here…read moresince I moved into a Farmers Branch about three years ago. I never had an issue but today I returned a faulty vape that had more than half of the product remaining in it. The clerks called the owner Adam who told them that I could only get a 15% discount. That is tremendously insulting to a regular, who has spent so much money over the last 3 years. I will never spend another dollar here.

Great customer service! Very welcoming environment. The Astute Cigars are good as well. I will…read moredefinitely be back next time I'm in Dallas.

Took me one visit to realize that I wanted to become a part of the AGB Family! If you are looking…read morefor a great relaxing experience with great cigars and laid back brothers of the ash... Astute Gentlemen Barber & Cigar Lounge is your spot! Plus he is the best with the clips and straight razor! Treated like kinfolks from day one

All of the food is amazing!!! Great place to visit!!! Be prepared to eat good and drink good!!! The…read moreDj's in house and on the patio always rock the stage!!! The live entertainment is amazing!!!! Be prepared to have fun!!!!

It was our last night in TX, we decided to pull up to the lounge for our farewell. The energy and…read morevibe were really laid back and chill. It was karaoke night and we listened to some great tunes throughout the evening. Customer service was decent; the young lady was cool, and she checked on us periodically (we sat outside). I asked her for suggestions, and she basically said everything was good (that's expected). However, I beg to differ. I forced myself to eat the food since I'm paying for it, but it was extremely disappointing. Mac and cheese were too salty and overly seasoned. The greens tasted better after I added the hot sauce. The greens were actually the only items I would recommend. The chicken looked like cafeteria chicken patties. It was a tad greasy, but it was tender. I ordered an expresso martini, but it wasn't enjoyable (tasted like a premix drink and because I didn't drink it, I watched it separate), so it remained untouched. My friend ordered wings and cajun fries, and sadly, it was a disappointment. She described the wings as undercooked, and the fries tasted like frozen cajun fries from the grocery store. With that being said, I did enjoy the laid-back atmosphere.

Paul, JORDAN, and Jason really know their cigars! And they are willing to take the time to share…read moretheir knowledge about each and every brand and help you make the right selection. The humidor is amazing and so well laid out with such an amazing selection. And, it's pretty amazing to stand out on the patio and watch $20 million jets takeoff, too!

After 20 years as a loyal, dues paying member of Addison Cigar, I have canceled my membership. For…read moremany years the former manager of the club, Mark Bartlett, created a welcoming atmosphere, a fun environment, and truly build a sense of community. Mark wasn't the greatest businessman in the world, and we members put up with the lacking ventilation, dirty bathrooms, old furniture, and other shortcomings because of Mark......we knew how much he loved us and that shop. Since his unfortunate passing the owner has brought in a new manager and the words "customer service" or "member" are not part of his vocabulary. Numerous changes have been implemented that make us all feel more like a number than a member, but the most egregious came last Thursday when I walked in the shop and the poker table where I and a number of other members gathered a few days a week to play some cards had been taken out. No warning, no conversation, no explanation. When I initiated a discussion with the manager, he basically told me that my and our opinions did not matter, as we are "just members". After 20 years, we were cast aside like some dirt off the bottom of your shoe. I hate to say it but I, as well as about another 15+ members have quit our memberships. It has been a sad week and this has been very difficult to write.

The customer service is amazing! They are so helpful, welcoming and friendly! I would recommend…read morethis place for the beginner cigar smoker to the most experienced! They have a wide variety of cigars to choose from! Even if you are unsure of what kind of cigar to buy someone, they offer gift cards as well!