My experience with San Diego Pug Rescue raises serious concerns regarding misrepresentation, lack of transparency, and failure to follow through on a confirmed adoption agreement.
I was explicitly informed that our family was approved to adopt a pug named Sanson. In reliance on that representation, I promptly completed and submitted all required paperwork and confirmed completion via text. I was then provided a direct phone number to coordinate pickup, and a specific pickup time was mutually agreed upon for Monday morning.
In addition, the foster-to-adopt arrangement was discussed at length, and payment details were reviewed as part of finalizing the transaction. At no point was I advised that the adoption was tentative, conditional, or subject to reassignment. Based on these clear representations and discussions, my family reasonably relied on the understanding that the adoption was finalized.
However, on Sunday at approximately 4:30 PM--less than 24 hours before the scheduled pickup--I was notified that the dog had been placed with another party. There was no prior notice, no explanation, and no opportunity to address or resolve any issue.
This sequence of events reflects a lack of procedural fairness, failure of good faith communication, and disregard for the reasonable reliance created by the organization's own representations. The emotional distress caused to my family, particularly my child, was significant and entirely avoidable.
Prospective adopters should exercise caution and seek clear, written confirmation of any adoption status--including foster-to-adopt terms and payment agreements--before making emotional or logistical commitments. read more