I called Matthew after a leak detection company found moisture readings under my bathroom tile. I…read morewas nervous about what they might find. Matthew came out promptly, assessed the shower, toilet area and surrounding space thoroughly and found no active moisture. Rather than recommending unnecessary work, he was completely honest about what he saw and didn't see. If you're looking for a plumber who tells you the truth even when it's not the easy answer -- Matthew is your guy. Rare find. Highly recommend! One tip -- Matthew is a one-man operation so give him a day or two to respond to calls. He's worth the wait!

Omg! Where to start. Everything we ordered was delicious! (Actually the only thing is that I always…read moreorder the jalapeño on the side because sometimes they're too spicy) But we ordered the mama's omelette and matcha berry pancakes and chicken and waffles. All I can say is we truly enjoyed everything and the server came back a few times to make sure we were still good.

Ryan from Shellback Plumbing was amazing. He was able to quickly ID the issue and get it…read morecorrected. He was honest and upfront.

Jose was really professional and helpful, his parter as well…read more Very delicate at the time to perform my repair. Highly recommend them if you live in the San Fernando area. I will personally ask for them for future repairs. Thank you for your help.

After 11 years of faultless service my Navien NPE-240A tankless water heater threw an error code…read moreand needed emergency service. The installer was unavailable to evaluate it today so I put it out for the Yelp Pros which is how I got in touch with Payless. Michael int the office reached out to me promptly. Gave me the service fee up front and said they could have a tech present between 10-12 today. Joseph was at my house at exactly 11:00am and went right to work. With the help of a factory tech at Navien, Joseph was able to quickly diagnose and correct the problem associated with that code and didn't require an new parts to make that happen. As I am not a professional, I would have taken Joseph's direction if he had wanted to up-sell me, but he did NOT exploit that opportunity. His honesty, competence and desire to invest in repeat business overrode the pure profit motive and that will serve both he and his company very well. I would not hesitate to contact them again should I need any further service in the future. It's rare to find such honesty in the trades these days.

I had a great experience with both technicians, Danny C and Evan B! You will be so lucky if either…read moretechs get sent to your house because you can tell they're very honest and very hardworking. They take their time to diagnose what issues you may be having with your water heater and they're sooo patient in explaining it to you. They were detailed in their explanation, respectful of the work space, and thorough in the clean up afterwards. They also explain all of the options you can have in terms of repair and/or replacement, financing or not financing -- without any pressure to go either route. We've decided to go with a full replacement of our water heater, which we confidently feel that they will do a great job on. Will come back with an update on how the installation goes after it is completed! **UPDATE** Derrick did an amazing job on the installation of our new tankless water heater! He helped me download the app afterwards and took the time to explain how I could control the temp through the app. I wanted to wait for about a week before I updated my review, just to make sure everything was running smoothly. And we haven't had a single problem since! And I will never take hot water for granted ever again. Thank you, Payless and all of your great techs that helped me with my water heater. Will definitely be referring them to friends and family.

This was the first time I had work done by Plumbing by Kirk, everything was exceptional, quickly…read moredone in a very professional manner by Justin and Peyton. I had many repairs done to my home, that I purchase 6 months ago. Shower valve and head replaced, bathroom faucets replaced, new valves to all the fixtures installed, expansion tank and check valve installed on water heater and all new lines to the water heater. Tracey in the office did a fantastic job, she took information over the phone and I texted her photographs to come up with an estimate. It was done very efficiently and fairly priced. They will be my go to plumbing service from now on.

Kirk and his company have earned our loyalty time and time again. I've had his team install our…read morewater heater, dishwasher, water pressure regulator and even unclog some pretty nasty drains. Multiple times Kirk has come out himself to help fix things in our old home and even issues that other maintenance people have caused. Recently our HOA had done work on the sprinklers outside of our unite. The next day, our water pressure was off the charts and reading wayyyyy too high. I called Kirk and he helped me for 3 hours on the phone at 8am on a Saturday until he was confident he knew what the issue was. Then he walked me through what to tell the HOA in order to have their team repair the damage. They did it. The other team came back and corrected the issue. And Kirk never asked for a dime. He just wanted to make sure things were smooth and working properly. Kirk and his team have earned my respect and trust. I can't think of any other company that would go that far above and beyond to help someone for free. Thanks Kirk!

Excellent service. Tom explained everything that needed to be repaired or replaced on my broken…read morewater heater. I can honestly say that this is one of the very best companies that I've had work on my property. Fast and efficient. Excellent quality. Very highly recommended!

I had received an error message on one of my Noritz water heaters. Other service companies tried to…read morescare me into thousands of dollars worth of service, or were pushy and not considerate of my time. When I called The Water Heater Company, I spoke with someone immediately and he listened to my issue and then explained clearly what they would recommend. Their price was competitive, and they were able to get service done quickly. They serviced both of my tankless water heaters, and repaired one motor that was working over 100%. Shawn came on time, was courteous of the property and communicated to let me know where he was in the process and what to expect. Will definitely use again!

The engineer Elston showed up on time and make a quick and righ decision to replace the tank! He…read morebrought a replacement tank that fits to my need and did it for about two hours. The customer service, though sounded somewhat like AI, was very polite and patient on my poor English, which I really appreciate because it's not always the case. I need to mention about the follow up text by Wendy asking about the issue, the type of tank, etc., which made the service more efficient. I found some dirty water from the old tank in the garage after the service but that is minimal and does not bother me. I just appreciate you for your customer first stance! The pricing for the tank and service is reasonable too based on my research.

Sal arrived on time, which is unfortunately not always the case when you set aside a chunk of time…read morefor a repair person who shows two hours later. He explained what was wrong and what we needed. By evening we had a brand new tankless water heater.

Had a clogged toilet. Plunged it then found out my genius teen flushed a vape pen. Called out…read moreMoran. He said he needed to take the toilet off and check the inside. He ran a camera through it while off. I'm no plumber but didn't understand why he couldn't just run the camera through while still mounted. There was nothing in it or the pipe. He charged me $320. Then didn't install the toilet properly so there was a slow leak behind it and it grew a mushroom behind the toilet in one week! Called the office to inform them and told them the $320 was ridiculous to fix nothing, the same guy came out to fix his mistake and acted like he did us a favor by doing that for free. Additionally on his first visit I asked for an estimate to replace a toilet in a different room his quote was $635.

Just had Jesse and team come out for an issue with a main feed line leak. He assessed, dug up,…read moreconfirmed, and repaired very quickly and neatly with some nice SC80 Super fair price and quality of work and cleanup. I will him and the team over again if any plumbing issues ever arise.

Outstanding work! ALWAYS!! Immediately responded to two…read moreissues in my house. Professional, clean, knowledgeable and fair prices. THANK YOU!

I hate giving less than wonderful reviews, but i feel like i owe it to the yelp community…read more Even though I called Clearwater, a different company showed up. They did snake the drain, but charged more than was quoted, didn't clean up after themselves, and tried to upsell us on something that is not even be needed. Unfortunately I will not be using this company again :(

They did a great job installing my filtered shower head and piping…read more They came on time Great customer service

They're very professional and good mannered people. They explained everything that we can…read moreunderstand the problem and fixed them as soon as they can and even if it's raining hard the next day they finished their job