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    Pump It Up | Frisco

    3.5 (38 reviews)

    Pump It Up | Frisco Photos

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    Party photos not my daughter

    ******Update****** the owner/manger never even reached back out to me. They responded on google review "acting" as though they were "researching" and going to get back to me however they never did ..horrible service!!!!! Please DONT WASTE YOUR TIME/MONEY. I had a horrible experience the party attends were MIA majority of the time yet I still tip them. There were things in the party that I was told that were included yet it didnt happen. For instance the dance party, a slide show of picture of the party , At the end no one offered the pic for purchase as stated, I was also told they would go over how/where I wanted the decorations to go, the pizza was cold ...... I could go on. I called to voice my concern not looking for anything but wanted the manager to know my experience especially paying almost $500 for a party. They offered to send me pic of the party for free DUE to my concerns. Sadly when it was sent they included another child name and not my daughters smh. They also said they need to investigate as though I was "lying" about my experience horrible customer service. Other parents from the party agreed and said they would not attend here again its not worth it. Needless to say they never called me back. It was over all the worse experience I ever had at a party I would give a 0 our of 5 if I could.

    Julie N.

    My 3 year old absolutely loved attending his friend's 3rd birthday party here. We all had a blast.

    Good times

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    3 years ago

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    3 years ago

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    2 years ago

    We went today for open play listed in their calendar and the place was closed! What a joke! Unacceptable!

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    3 years ago

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    2 years ago

    I contacted the owner over 3 weeks ago and still no response. This company only cares about money and not the experience anyone had.

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    3 years ago

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    8 years ago

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    10 years ago

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    8 years ago

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    9 years ago

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    11 years ago

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    11 years ago

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    9 years ago

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    13 years ago

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    9 years ago

    Came for a birthday party today. Very friendly and helpful staff. My 22 month old had a blast!

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    14 years ago

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    7 years ago

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    Ask the Community - Pump It Up | Frisco

    What are their open jump times? Nothing is listed on their site.

    We went for open play listed in their calendar and the place was closed! Unacceptable!

    Don’t See Your Question? Ask Away!

    Review Highlights - Pump It Up | Frisco

    Pretty much as soon as the kiddos are getting bored, it's time to move on to the next.

    Mentioned in 3 reviews

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    Hope Park - Playground

    Hope Park

    4.8(127 reviews)
    1.2 mi

    Awesome park for kids all ages, multiple different areas for different age groups…read more Many sitting areas and the play areas are mostly fenced in beside the entrance which is nice

    If you're looking for the gold standard of playgrounds in Frisco (or honestly, anywhere nearby),…read moreHope Park is it. This is hands-down one of the most thoughtfully designed, beautifully maintained, and inclusive parks I've ever visited. The playground is massive, separated into different sections by age group, which is a lifesaver if you have both toddlers and older kids. Everything is built with accessibility in mind ramps, wide pathways, sensory features, musical instruments, and even mini pretend storefronts that spark imaginative play. The rubberized ground covering is such a bonus for safety too soft, clean, and comfortable for little ones learning to navigate the world. There's also a splash pad right next door, which is an absolute magnet on hot Texas afternoons. Shaded picnic tables and benches are scattered throughout the park, making it easy for parents and caregivers to relax without feeling like you have to hover the entire time. What makes Hope Park extra special is the heart behind it. It was created by the Frisco community with the dream of building a place where all children no matter their ability level could play side by side. You can feel that spirit when you're here. It's not just a playground; it's a celebration of inclusion, joy, and togetherness. Pro tip: It can get very busy on weekends, so early mornings or weekday evenings are perfect if you want more space to roam. Parking is plentiful, and restrooms are nearby. Five huge stars!

    Photos
    Hope Park
    Hope Park
    Hope Park

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    KidZania - Fire station job driving through the city to help a kitten stuck in a tree!

    KidZania

    3.2(435 reviews)
    4.4 mi

    It was amazing. My favorite was the avocado one where you could smash some avocados and make…read moreGuacamole, amazing place. I recommend it.

    It really feels like checking into a whole little city which is such a neat and creative concept…read morefor kids! I haven't seen anything quite like it. Everything is so well thought out: there are eateries where kids can make their own pizza or learn how yogurt is made (and then enjoy it!), a gym, pest control station, bank, fire station, theatre, news set, Spotify recording studio, flight simulator, the list truly goes on. How cute is it to "check in" at an airport security line? I absolutely loved that concept as it was both a clever and immersive touch! However I'd like to think it was meant to function as a real security checkpoint as well, but I did notice that even when alarms went off, people weren't actually checked. Entering a place full of kids, that was a bit concerning. It's a great idea, but I hope they take that extra step to ensure it's not just for show and that safety is truly prioritized. I also appreciated that it wasn't overly crowded during our visit, which made the experience much more enjoyable. From chatting with others, it sounds like that's not always the case, and I can imagine it would feel overwhelming if it were packed. That said, I do wish more of the "establishments" and activities had been open. It seemed extremely short-staffed, and quite a few areas were closed or without staff to guide the kids. I would've loved to see the theatre in use, the taco stands open, and the upstairs space available -all of those plus many others were closed during our visit. For the activities that were open, the staff seemed stretched thin and outnumbered by the children. There really needs to be a better system for timing and scheduling. Maybe a sign-up or reservation system for each activity would help -- running from line to line only to be told it's full (or canceled) gets frustrating. I think that's what the Fast Passes were meant for, but even then, breaking up groups that had already been waiting together felt inconvenient. Allowing everyone to reserve activity times would make for a smoother, more enjoyable experience for guests and staff alike. The wristbands were a great idea, definitely appreciated and necessary. They keep parents and kids honest about ages and ensure kids only join age-appropriate activities. They also track their "earnings" and likely serve as a security measure too, which I loved. However, with the short staffing, there needs to be a better process for scanning them in and out of each area. Waiting for scans, especially on the way out, delayed us from getting to our next scheduled activity several times. The adults only IKEA inspired lounge was a nice touch for those with slightly older children who can run around more independently. For the age group I was with, and given how unorganized the staff and session timings were, there was no way we could've left their side but I can definitely see that space being a great perk for other adults. This is what I could understand adults being charged for, outside of being able to simply get away with it as you can't and wouldn't send your children in unattended, I don't understand adult entrance fees. Other than it being a deterrent for those who do not have children to enter with. It would also be nice for maybe an informative video before entering to make kids aware of "earning" and what deducts from their total points, what's available to do, etc. almost like a "briefing before heading into the city" It's a fun and clever concept overall, but I think a few operational, staffing, and security improvements could make it truly exceptional. No photos to post as they include children. I didn't think to take photos of all of the empty, non operating areas. But again, it's truly its own little city with a variety of places.

    Photos
    KidZania - Cat rescue

    Cat rescue

    KidZania - The eternally closed activity. Such a bummer.

    The eternally closed activity. Such a bummer.

    KidZania - Miserable experience. Understaffed and at full capacity

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    Miserable experience. Understaffed and at full capacity

    Play Street Museum - Frisco

    Play Street Museum - Frisco

    4.3(7 reviews)
    4.6 mi
    Locally owned & operated
    Kid friendly

    We overall enjoy playstreet museum. We love the concept and the toy store at the entry. We've had…read moremultiple play sessions and a birthday party. The birthday party was 1.5 hrs, but the last 30 minutes of the party, they breakdown your party room, so it feels like a 1 hr party. We've had to encounter a rude worker multiple times, plus at our party unfortunately. Will just call her J for the review. She has a dismissive disposition and our last visit, we paid extra for 30 minutes of a painting session. Our child only used 12 minutes and wanted to walk through the play area for the rest of the time and worker said "can you go get her? You paid extra to paint, not to play". She was not smiling, unfriendly, and really made us feel unwelcomed. We're going to give it another try, but if she's still a problem, we'll switch to a different location.

    First time at the Frisco location this past Sunday. I had been to the one in Allen previously for a…read morekids birthday party. And Sunday was no exception as we were there to celebrate my nephew's 2nd birthday. This location is beautiful. So many different areas for kids to explore along with options like slime lab and pottery painting. They also have a cute gift shop type area when you walk in that offers very cool learning toys and costumes. They a separate smaller room for the birthday celebration which was also very well maintained. The ladies who helped my sister set up, clean, and then take down our party were extremely friendly and helpful. All of the kids seemed to have a great time exploring and all of the adults seemed to enjoy being a part of the day. Thank you Play Street Museum Frisco!

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    Play Street Museum - Frisco
    Play Street Museum - Frisco
    Play Street Museum - Frisco

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    World  of Barbie

    World of Barbie

    3.4(5 reviews)
    4.4 mi

    As much as I am obsessed with the Barbie Mattel brand, I think the cost of this experience is a bit…read moreoverkill for the type of experience. It's located on the 2nd floor of the Stonebriar center, across from KidZania. The staff are all very pleasant. The cost per person was $44.00 and if you wanted to add the build-it Barbie customizable doll closet experience, it was an additional $55 per person. The actual entry includes varying interactive Barbie scenes such as her closet, space ship, the beach, pool (ball pit), her Barbie camper, music studio just to name a few. You basically take pics with different backdrops. It's nice but not at $44.00. I got the build-it add experience so I can review it. You will get a Barbie that's probably worth less than $10 in store. There weren't a lot of options to choose from. You get a beautiful commemorative box to put everything in. You get to pick 2 pairs of shoes, 3 accessories and only 2 clothing items, which means you get either 1 outfit or 2 dresses. I wish they gave the option to have two complete dress items. The outfits are not the high quality that you remember as a kid and the shoes are actually ill fitting for the Barbie's feet. Not worth $55 but for a little less would be a nice experience. When I went there was a spring break sale my entire ticket was 30% off, which made this experience a more appropriate for the price.

    Wait for a discount on the Fever app. I brought a 12 and a…read more7 year old. The 12 year old was never Barbie obsessed but still enjoyed it. The app recommended 60 mins but 30-45 is more reasonable. It wasn't crowded and most all of the other patrons were considerate. Tons of photo opportunities! Some even brought their own lighting but no one took an unreasonable amount of time anywhere. No food or drinks allowed but there is a bathroom. Bring the hand sanitizer! There is a ball pit, drums to play, mic to sing, DJ and science area. The gift shop had Barbie's starting at $7 and going up to $55. Pencils w/ erasers were $3, potted plant in a Barbie vase were $12 or $15. Overall, it was cute but admission was a bit high IMO.

    Photos
    World  of Barbie
    World  of Barbie
    World  of Barbie

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    Pump It Up | Frisco - kids_activities - Updated May 2026

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