Bought an electric bike from her. Amazing service and product. Very happy. Likely to be a longtime…read morecustomer. Mahalo.

From the owner: Puna Rides Hawaii is all about making electric adventures accessible and fun for everyone. We offer…read morea wide range of e-bikes and e-rides in many brands and styles, perfect for kids as young as 2 and adults alike. Whether you’re exploring the Big Island or the rest of the Hawaiian Islands, we have the right ride for you. Beyond sales, we provide reliable e-bike repair services to keep you riding smoothly. As a local business, our goal is to help everyone ride green, get outside, and enjoy Hawaii all year long. We also offer free neighbor island shipping on orders over $1,500, so your next adventure is just a click away. From scenic trails to coastal rides, Puna Rides is here to make your Hawaiian adventures easy, fun, and electric.

Got a flat while riding and took an Uber to Hilo Bike Hub. Chris determined the tube was bad. We…read morediscussed different options for a more durable set up. He installed light weight puncture resistant tires, tubes with slime sealant, new Ergon grips, and adjustment of disc brakes. I was back on the bike in under an 1 hour. The bike handling, braking and ride is improved.

I'm absolutely livid about the bike packing service I received. When I opened my bike case, I…read morecouldn't believe what I saw, the handlebar had been smashing against the fork the entire trip because they couldn't be bothered to use the protective cover that was RIGHT THERE in the bag! The damage is heartbreaking, there's a hole worn right through the paint on my fork, and the whole case was covered in paint chips. I've been riding for 15 years and never seen such careless handling of expensive equipment. Now I'm staring down a $2,000 repair bill that I shouldn't have to pay. This bike is my pride and joy, and their laziness has potentially ruined it. I trusted them with something precious to me and they completely let me down. Do NOT use this service if you care about your bike.

Great service. I rented a bike from Mid Pacific Wheels at a very reasonable price. Frank was very…read morehelpful and knowledgable.

Serviced my 16 speed 30 yr old Hard Rock bike with derailer tune up, new brakes pads and cables,…read morenew chain and pedals, correct tire inflation, etc., the darn thing is like new! Mahalo Mid Pacific

They have helped me a lot with my gravel bike and the experience is always five star stellar. James…read moreis a master of bike mechanics. Listen to what he has to say when he makes a gentle recommendation it will go a long ways.

I stopped in to grab a couple items I forgot to pack and ran into the owner, Matt. He's a super…read morenice guy who got me all squared away, and then gave me local/insider info on a great ride. In fact, it was such a great route, I came back the next day to do the extended version of Day 1. When I arrived, I realized I left my helmet on the other side of the island. MRC to the rescue -- Matt loaned me one and saved the day. MRC is a shining example why Local Bike Shops are the lifeblood of cycling.

Great selection of bikes and really genuine people…read more We rented two bikes at 5am and they happily were waiting for us in the wee hours of the morning. Lost our GoPro after the exhausting morning. Kaimu found it and safely returned it. They provided flashlights and locks! Kaimu also has snacks and Wet Naps available for post ride. Efficiency, Loyalty and Snacks. What more could a girl want?

If you plan to see the lava beyond the viewing point (which wasn't all that exciting), rent a bike,…read moreride down until you reach the final barricades, and hike toward the mountain. Two miles in and you'll be just a few feet from surface lava. It was surreal! There are many bike rental shops in this area, but Kaimu Rentals seems like the most legit. You can reserve online, and they provide everything you need (flashlight, lock, first aid kit). The ladies working the counter we're extremely friendly (shout out to the gal from Walla Walla!) and the guys who sized us for our bikes were helpful. Overall, awesome service and experience.

Probably a 4 1/2 star review! We just returned from a cruise to Kona. I had rented bikes ahead of…read moretime for $75 an hour. When we got to the store the sign said that bikes were being rented for $40 an hour (I had rented 4 bikes for four hours). I realized that I could have cancelled the reservation and rebooked at that moment, but didn't because our girls were anxious to get started to ride. The bikes themselves were great and the owner was nice to work with to help us get the bikes out the door. When we returned I asked the worker (who wasn't the same man that we had rented from) if they would honor the price on the chalk board. He said that he was unable to do that. I wrote to the owner and he said that the pricing is dynamic and that we had the price that we had rented in advance with so no refund or price break for us. I understand that stance, but it feels like a bit of a bummer and not super customer relations, soooooo my recommendation? Maybe rent in advance, but keep an eye out for the price on the day that you go. If the price is lower than you rented at, cancel and rebook on the spot. Let my expensive mistake be a warning for you! The ride from Kona was good but you are on the road with some bigger cars as you leave town, in general it isn't too scary, but you will be sharing the road with some cars (helmets included and some of the bikes that we rented had a nice basket/box in the back to store a towel or backpack).

Kona fat bikes was a blast to work with. The couple was super helpful and very accommodating. We…read moreabsolutely loved our time on the e-bikes and highly recommend for a fun time riding around Kailua-Kona area! For an area where it's hard to find budget friendly adventure, this definitely fits the bill!

Everyone was friendly, helpful and knowledgeable. The bikes…read morewere all in great condition and they had someone there in shop servicing the bikes.

My hubby & I decided to rent a couple of e-bikes so we could zip around Waikaloa & get to a couple…read moreof beaches more easily. We rented them through the website for two days. When we picked the bikes up they were fully charged & ready to go! We had so much fun with them, and would highly recommend doing this if you're staying in that area. The customer service was fantastic & drop-off was as easy as it can get. The bikes were in great shape & had rear baskets for our beach stuff. Just watch for goats 'cause they can't hear you coming

We had a tire blow out, we called and Bill, who was on his way out the door, was kind enough to…read morewait for us! We got there, he was so kind and helpful. He fixed the tire while we waited and was very reasonable! We are so thankful we found him! We would absolutely recommend All Kine! Mahalo

Used to be called Da Kine Bicycles. Still the same rude service. Has a lot of overpriced bikes…read morefor their age, didn't have what I needed. Learned about a guy that bought an unsafe bike from them. They put derailleur cables (thin stopper ends) in place of brake derailleurs (fat ends), so the cables pulled through while trying to brake! Rather than risk the Frankenstein setup, you're better off getting a new bike for not much more that you know will run right or at least getting one of their bikes checked out by an expert before you start riding it.

We purchased two Magicycle Ocelot Pro electric bikes they are so FUN you can even rent for 24 hours…read moreto see if they fit your needs. We rode in the parking lot and we're SOLD a big smile as we rode beach to EJ who took excellent care of us. Mahalo to such a nice team! Always on it if you have a need or question. If you Cannot buy RENT they have fun guided tours pricing is very fair!

I rented a couple e-bikes through Big Island Personal tours for a 3 hour (half day) excursion for…read moremy hubby's birthday. The owners were so accommodating and kind and allowed me to choose exactly the day and time that I wanted even though it wasn't their usual day for rentals. Everything was so easy and smooth for check-in and check-out. They provided helmets and there is a spot to strap down your things though I recommend wearing a backpack. We were also given locks so that we could lock up our bikes for stops. We went about 30 miles in total with a long lunch break in between. We rode all the way up to rainbow falls and Chong's pond and across Hilo and through wailoa park and some of Keaukaha. We had a blast!! The bikes felt super steady and safe because the assist is very smooth and the tires are thick. We were able to bike with the throttle all the way up kaumana drive and it was easy, I barely had to pedal. By the end of our time I still had 80% charge on my battery and I was using the throttle the whole time! I definitely recommend renting e bikes through this company. The whole experience was perfect and It was a super fun way of exploring Hilo.