From the very first contact we had nothing but amazing interaction with Donna ( the owner) and her…read moreteam. We were planning a 12 day vacation out of the country and needed someone to check on our cats every other day while we were gone. I was pleasantly surprised when I called and got a real person on the first call; Donna and I spoke about our pets our specific needs and when we were going away and set up a meeting with Donna, my husband and myself. She arrived at the meeting on time and well prepared with all of their information and appropriate forms to gather ours. We booked services and as the date approached and we called to confirm everything was in order. Near the end of our vacation my mother-in-law passed away making it necessary for us to reroute our trip and extend our time away by five days and then we had t drive back to St Petersburg because of the impending hurricane. Not once did they blink about extending services and assured us that if we were further delayed they would take care of everything. Upon our return our cats were happy and well cared for, our mail and newspapers had been brought in and our house was all in order. We really can't say enough good things about our experience with Donna and her team

Fantastic team! they took such good care of my home and my dogs while I was away - it's the best…read morefeeling to step through the front door to happy pups and a clean home. Kind, thoughtful, and professiona - definitely would use again!

We feel incredibly lucky to have found Kelly! Our dog is truly the apple of our eye, and she gets…read morepretty down when we're away, so finding someone we could trust completely was a top priority. From day one, Kelly has been warm, attentive, and so communicative -- the photo updates she sends always bring a huge smile to our faces and help us feel connected to our pup even while we're gone. She's extremely responsible, and we feel completely at ease having her in our home and caring for our dog. As someone who is very particular about who we let into our home and trust with our fur baby, I can honestly say Kelly has exceeded every expectation. Knowing we have someone we fully trust makes future travel so much easier. We're so grateful for her! We wouldn't hesitate to recommend her to anyone looking for a reliable, compassionate sitter -- she's truly the best.

Well Kelly was hesitant to give me a price and then wanted to meet up with me and my 14lb little…read moretwo year old baby! I was booking well in advance and out of the blue when I told her that my neighbors look out for each other she decided that she wasn't interested! I would be a bit leary about hiring her to watch your pets! Just saying

I contacted Michelle and she connected me with a Pet sitter Tara that was a perfect match for my…read moreDog Prince. She chose a sitter that Had an elderly dog as well and it made me feel so much more comfortable. We had a meet and greet to make sure my dog was comfortable and he was friendly with other dogs. They got along great! So when it was time for our vacation Prince enjoyed his stay and met new friends. He was comfortable in a home with someone who gave him love and outside time and extra snuggles. I loved that Tara sent me photos and videos of Prince playing while on vacation. She sent me updates everyday and let me know that he made a BFF. She gave him his allergy medicine every morning and he was happy and healthy when we got him back. I will be using them again! This was a first time experience and I was nervous at first... It turned into a true blessing for us and our sweet Prince!

We had a lovely experience with Michelle and her team. It was the first time I left my cats alone…read morewithout friends or family taking care of them in their whole lives and I was quite nervous! Michelle calmed those nerves when she called to talk about the process. Katy in St Pete took care of our kitties over a weekend and they were very happy when we came home. Everything was clean and organized as well. We'll definitely be using their services again when we can't get family to take care of them!

Tails & Trails has been walking my 2-year-old lab Robert since he was an 8-week old puppy. Courtney…read moreis so fantastic with him and all of her other pups. She is always so flexible with our schedules and is great at communicating any changes in her schedule so we can plan around it, or coordinating one of her great team members (like Frannie!) to come take care of Robert. She also takes such great photos of the dogs; I have no idea how she can get 6 dogs to sit and look at her camera...it's magic! Courtney and her team are truly the best and we trust her completely.

I've used Tails and Trails for a number of years and had nothing but reliable, friendly, and…read moreresponsive service ... in other words, absolutely superb. I'm confident both my dogs (Retrievers) are getting the best attention - second only to my own.

Staff from checkin to checkout were super. The dog handlers oversee a lot of dogs keeping the…read moreareas clean. I watch my pup from the parking lot inside the outdoor play area. He appears to be very happy.

My fur baby loves it here…read more I would highly recommend water play!!! They provide great care even for senior pups.

I contacted them for pet care 3 weeks before needing services and was told everything was great,…read morejust to send over a schedule. I sent over the schedule the following week and did not hear back for multiple days. Called 3 days in a row and was told it was in process and they were "speaking to the boss to get the schedule". On the last day, they told me they couldn't help me because of staffing issues. I now have a week to find pet care. Poor communication, unprofessional, would not recommend.

I booked a babysitter for my 3 baby cats and she took great care of them! My husband and I view our…read morecats as our children and this company did not fail in taking great care of our babies. She sent us pictures and checked In with us so we knew they were ok. I highly recommend them taking care of your babies and home. I just booked another visit!

My Howard has been going here for years. They are his second family. They know their dogs very well…read moreHoward especially loves Tonya and Clayton. He has boarded here many times.

Please do not support this business…read more LOOK at the photos. The owner and her staff left my dog in pain, bleeding and wobbling around on 3 legs, with bloodshot eyes FOR OVER FIVE HOURS WITHOUT notifying me! I would have picked him up immediately and taken him to the vet. They did nothing. The owner, Tonja, during a check in call (I called her) assured me that my dog was fine and that there was an incident but that both my dog, which was attacked at her dog daycare was fine, and that the other dog was the problem. Turns out, she wasn't even there. The fact that her staff could leave a dog bloody and with MORE THAN 5 PUNCTURE wounds AND IN OBVIOUS PAIN should tell you everything you need to know. And she vouched for her staff! The owner is a useless, lying heartless loser. Then the owner, Tonja, offered to pay for the vet bill. That was a surprise and I was grateful for her to try to make this right. She even sent me a text with a photo showing a check and said "It went in the post on Friday" - ha!!! TEN DAYS LATER, NO CHECK. At that point I said I was going to sue. And she responded, like the useless, liar that she is, saying that it was all my dog's fault and on and on and on. Nothing about this person is trustworthy or honest. PLEASE DO NOT SUPPORT THIS BUSINESS. Please contact me at dogbite2100 at gmail if you want to know how to get the city to take action against crappy business owners like Tonja at Downtown Doggie Daycare. If you love your pet, don't leave it in the hands of these heartless losers! My vet couldn't put in stitches because my dog's leg was so swollen -- bc the staff at this dog daycare left him like that for so long! THIS IS NOT A REPUTABLE BUSINESS AND IT NEEDS TO BE SHUT DOWN.

My dog Maisie enjoys her time at J tails, and is always excited to go. We look forward to taking…read moreher this summer for water days. All of the staff seem very caring.

Jtails has been an absolutely life saver for me an my high energy dog Daisy. and bonus, she…read moreabsolutely loves going there. She greets the staff with a smile and eagerly scampers back to play. Eagerly, as in, she practically knocks the door down. The Jtails crew are kind, friendly and caring and it's clear Daisy loves them as much as they love her. She is a high energy gal and they offer a safe, stimulating and fun environment so I bring home an exhausted dog at the end of the day -- exactly what I am looking for. They offer full and half day sessions as well as boarding which makes it incredibly convenient for my schedule. They also offer add on services like baths, nail trims; puzzles, training reinforcement, and more. I highly recommend Jtails for any dog parent on the hunt for exceptional care.