I have always boarded my dogs with Bed and Bone. My dog loves going and loves coming home…read more Grooming is also a service that I use. I highly recommend.

The staff is absolutely amazing they treat each pet as if they were there own. Kennal is clean and…read morevery well kept.

My dog had a good stay with them and will be going back. The price was reasonable. Will be going…read moreback soon.

This place used to be wonderful but it seems the new management has really changed - unfortunately…read morein the wrong direction. It's sad to see this happen because the folks who work there really are excellent! We boarded two dogs and when we picked them up it seems the rate has effectively doubled. That was unexpected. We boarded the same two dogs for the same period of time in April and it was $380. This time it was $794. To add insult to injury, the person at the desk billed us twice. Clerical errors happen, but it's how we respond to them that matter and in my case getting help in the form of a refund has been a colossal headache. They advised us not to worry as it would be refunded. It's now three days later and no refund. Our account has been overdrawn and we've been told to "just wait" for a refund. After being billed an extra $800 leading to an account overdraw, "just wait" is an unacceptable resolution. I run a small business. If we overcharged a customer to the tune of $800 and overdrawing their account, one of my guys would be in a truck heading to that person's house with a check and an apology. Been coming here for years - sadly will be taking business elsewhere going forward. To me it's quite telling that all the recent reviews are one star. Sad to see and it pains me to contribute to that.

No one is perfect. Very friendly. Taken care of my babies many times. Sometimes on little noticeread more

Do Not Take your pet here if you love and care about them!!!!! Gloria seemed like she was having a…read morehard day from the moment I dropped off my dog to get groomed. She had an attitude with me when I asked her to trim his ears a lil shorter than last visit and be mindful he must keep a Cone on to protect a hotspot area on his leg that he had been treated for with antibiotics. I told her that the Vet approved him to be groomed but to be mindful of his leg. When came to pick him up she had fully shaved both his ears, huge bald spots on both arms, and his leg where he had been treated was now an open wound and inflamed, fire engine red. When I asked her what happened she got in my face, yelled at me, and called me derogatory names. I took out my phone and recorded her doing all this and then she called the police . I told her I would take him immediately to the Vet and possibly file a complaint.. So she called the police on me and lied to try to get ahead of my complaint. Of course I did nothing wrong but ask a question so the police came and left and told me that I should file a civil suit against her which I will do. Please don't your pet to this location.

Loves pets and always does a great job!read more

I think it's safe for me to say that this is the best dog grooming place in the triad area! Josh…read moredoes an amazing cut for my mini poodle mix. My dog's coat has never been softer and he always smells amazing when he leaves. This place is super clean and all the dogs are well taken care of. I cannot recommend this place enough.

This young lady did a great job on my border collie ! She is veey good with animals i can tell…read more she did great job on old Charlie

Michaela is as such a nice friendly person. she came did my service to my fur baby with no…read moreproblems. I was amazed at how she was with my baby. she was d in no time . I will be calling her back.

Pet came back injured and we were not informed about it, pet ended up at the vet with some bite…read morewounds . We were not even informed of the incident.

Our Husky always enjoys his stays at Pampered Pets! Sometimes he doesn't even notice we are leaving…read morehim. I feel very comfortable knowing he is in their care.