They were very nice and open on a Monday when no other groomer was available. They were quick and…read moremy pup came out smelling and looking great with freshly trimmed nails for about $50. I will definitely be back

TERRIBLE NEW MANAGEMENT THEY WANTED TO CHARGE a no show fee…read morecause I made a mistake, but then I asked if I took my dog, it would be ok and the charge would be removed? She said yes! Then my husband drops my puppy and she tells him that there was a charge for late fee. What? If I knew, I would have not taken him and just paid the late fee. I called and told her that i was never told. She calls me at 4:14PM to inform that Brody was ready. I went to pick I'm up and she tells me that there is a fee for dog sitting. She told me it was $15 and that she had called me at 3:18. What? There was only a missed called at 4:14pm. And I picked him up within 14 minutes. I told her I would not pay! They were doing all they could to charge an extra fee. That was insane. I told them, this was stealing. If you don't inform someone of a fee, you cannot charge them. I will not be back again!

Got a de-shedding treatment for both of my girls and a mini groom on my Aussie, they left very…read morehappy and so so pretty! A big thank you to Anastasia for being patient and gentle with my German Shepard as she does get nervous. I had an amazing experience here!

Unfortunately, this is not a business I can recommend if you have specific grooming instructions…read morefor your dog. Our Irish Setter has been groomed here multiple times, yet the services have consistently felt lazy and inconsistent. Most recently, the grooming job was extremely poor, as shown in the photos. Despite our dog having an established "file" and us communicating our instructions directly to the groomer, we were later told it was still our responsibility to ensure everything was explained again. After we called to express our concerns, they asked us to send photos as evidence of the grooming. Following an investigation and conversations with both the owner and store manager, they admitted the groom was not up to their standards and apologized, which we did appreciate. What was disappointing, however, was the resolution they offered. Instead of refunding the service, they offered a discount on a future appointment. That felt presumptuous, considering this experience left us with little confidence in trusting them to groom our dog again. They also mentioned that, if we returned, they would make sure a groomer who "specializes in setters" handled him next time. This was frustrating to hear because our dog has been groomed there multiple times already, and that option was never previously mentioned.

A wonderful place to take your fur baby. My Mia loves to go there to visit. The staff is amazing…read moreand they are so friendly and supportive. She also gets groomed there by Sarah and Mia loves her.

My wife and I left our little guy for a few hours for grooming. He looks so much better, and…read moreprobably feels a lot better! They did a fantastic job and followed our requests. It's also on Plant Street in downtown Winter Garden, so a lot of people are out and about walking their dogs as well. We love the way it came out and will be back when his hair is long again!

Wonderful experience. Our Reggie looked so good and was comfortable for the entire experience…read more Great job.

They did SUCH an amazing job with our pups. First haircut and we couldn't be happier. Everyone was…read moreso sweet and they asked a lot of questions before we dropped them off. HIGHLY RECOMMEND!!!

Took my puppy to get her first cut at an undisclosed location and they refused her because of the…read morematting on her legs. Fast forward to me reaching out to The Paw Shop, and let me tell you from the great customer service I received over the phone to the perfect hair cut despite my baby being terribly matted. Thank you all so much for easing my anxiety and taking good care of my baby. Looking forward to booking more grooming services with you all. With love God bless!

I went one time when they were on Clark Rd. Did a good job but could never talk to anyone to make…read moreanother appointment. Tried several times but no luck. Their loss went somewhere else have been going there every month ever since. I wouldn't recommend you to anyone. You don't answer the phone or call back after repeated messages.

I've been taking my dog for over 2 years now every 6 weeks and every 6 weeks he comes out gorgeous…read moreand shiny and happy if my dog loves this place this is a fabulous place Michelle and her groomers are always on top of their game!

We found this location from a friend's post on Facebook! The staff was very nice and excited to…read moremeet our dog for his grooming. We dropped him off around 12 and the grooming only took an hour and 30 minutes. Very quick and efficient. Our dog looked wonderful and the groomer even gave him a treat at the end and said he was very well behaved! The price was very reasonable and we will definitely be returning in the future!

I had a positive experience with Zoomin Groomin. Emily was so patient and friendly with my…read moreuncooperative cat. She even left and came back when my cat calmed down. I really appreciate her time and effort.

Definitely recommend i love d customer service n communication im totally happy with having this…read moredone for luna every month thank u so much Rondha for ur services totally pleased till next month