The customer service and onboarding was smooth. I appreciate Diana's kindness and patience with my…read more2 kittens. Will definitely be returning in the future.

This was a terrific experience. My 18 year old long-haired cat Tootsie has never looked better!!…read moreDiana and her staff are remarkable; friendly, professional, and they make sure you are pleased with their service. Thank you Diana!

They were very nice and open on a Monday when no other groomer was available. They were quick and…read moremy pup came out smelling and looking great with freshly trimmed nails for about $50. I will definitely be back

TERRIBLE NEW MANAGEMENT THEY WANTED TO CHARGE a no show fee…read morecause I made a mistake, but then I asked if I took my dog, it would be ok and the charge would be removed? She said yes! Then my husband drops my puppy and she tells him that there was a charge for late fee. What? If I knew, I would have not taken him and just paid the late fee. I called and told her that i was never told. She calls me at 4:14PM to inform that Brody was ready. I went to pick I'm up and she tells me that there is a fee for dog sitting. She told me it was $15 and that she had called me at 3:18. What? There was only a missed called at 4:14pm. And I picked him up within 14 minutes. I told her I would not pay! They were doing all they could to charge an extra fee. That was insane. I told them, this was stealing. If you don't inform someone of a fee, you cannot charge them. I will not be back again!

Got a de-shedding treatment for both of my girls and a mini groom on my Aussie, they left very…read morehappy and so so pretty! A big thank you to Anastasia for being patient and gentle with my German Shepard as she does get nervous. I had an amazing experience here!

Unfortunately, this is not a business I can recommend if you have specific grooming instructions…read morefor your dog. Our Irish Setter has been groomed here multiple times, yet the services have consistently felt lazy and inconsistent. Most recently, the grooming job was extremely poor, as shown in the photos. Despite our dog having an established "file" and us communicating our instructions directly to the groomer, we were later told it was still our responsibility to ensure everything was explained again. After we called to express our concerns, they asked us to send photos as evidence of the grooming. Following an investigation and conversations with both the owner and store manager, they admitted the groom was not up to their standards and apologized, which we did appreciate. What was disappointing, however, was the resolution they offered. Instead of refunding the service, they offered a discount on a future appointment. That felt presumptuous, considering this experience left us with little confidence in trusting them to groom our dog again. They also mentioned that, if we returned, they would make sure a groomer who "specializes in setters" handled him next time. This was frustrating to hear because our dog has been groomed there multiple times already, and that option was never previously mentioned.

My wife and I left our little guy for a few hours for grooming. He looks so much better, and…read moreprobably feels a lot better! They did a fantastic job and followed our requests. It's also on Plant Street in downtown Winter Garden, so a lot of people are out and about walking their dogs as well. We love the way it came out and will be back when his hair is long again!

So the toys are a little pricey. But they seem to carry typically good quality toys. Whenever I…read moreGoogle the toys they have - the prices seem fair. Dog loves the popsicles from here. I can always find a cute toy or bananas. I wish they had moose antler. Dog also loves the baked goods- so we keep stopping by for special occasions!

Wonderful experience. Our Reggie looked so good and was comfortable for the entire experience…read more Great job.

They did SUCH an amazing job with our pups. First haircut and we couldn't be happier. Everyone was…read moreso sweet and they asked a lot of questions before we dropped them off. HIGHLY RECOMMEND!!!

Took my puppy to get her first cut at an undisclosed location and they refused her because of the…read morematting on her legs. Fast forward to me reaching out to The Paw Shop, and let me tell you from the great customer service I received over the phone to the perfect hair cut despite my baby being terribly matted. Thank you all so much for easing my anxiety and taking good care of my baby. Looking forward to booking more grooming services with you all. With love God bless!

Love The Paw Shop. The owner and employees are friendly and provide great customer service and care…read moreand concern for our two puppies..Always a pleasure. Always do a great job on Kenny and ELvis. Highly satisfied. Highly recommended.

Had a wonderful experience bringing my 7month old SpringerDoodle here for the first time…read more The facility is very clean with lots of natural light. There is a small back yard area, where I was able to let my girl Baylee out to potty before taking her inside. This is a small family-run business and I spoke and worked with Michelle for this first visit. Michelle took the time to listen to our needs and how I wanted Baylee's haircut to look. She showed me around the whole facility and listened very openly. She was super sweet and gentle with my pup. I showed Michelle several photos of how I wanted my pup groomed as I've heard horror stories about how many doodles get shaved down and don't look like themselves when finished. I wanted Baylee to still have her fluffy teddy bear look as it goes with her personality. I love that they don't cage the dogs while they're there and they get to roam around and play. I was told the first visit would take awhile since they like to do things slowly so the pups don't get traumatized on their first visit. Baylee was there just about 3 hours and looked beautiful! They did a wonderful job with her first puppy cut And she smelled so good and seemed happy! We will definitely be back. Thank you Michelle and team!

I've been taking my dog for over 2 years now every 6 weeks and every 6 weeks he comes out gorgeous…read moreand shiny and happy if my dog loves this place this is a fabulous place Michelle and her groomers are always on top of their game!

Definitely recommend i love d customer service n communication im totally happy with having this…read moredone for luna every month thank u so much Rondha for ur services totally pleased till next month

They basically screwed us and did a terrible job. We have been using this groomer for about a year…read moreand were having a good experience until this last two times. Both times the groomer was not who normally groomed our dog. This last time was the worst. They sent a groomer who claimed she had twenty years of experience. First, she didn't tell us it was going to cost more. We had been paying $140.00 for a full groom. After this groomer was done the cost was $169.00 a total surprise. We paid it and upon inspecting our dog the grooming was terrible. Then we get the bill and see it was not Zoomin Groomin at all. It was SQ Healthy Petz LLC. Not who we expected at all. We were taken to the cleaners, literally. We are not going to us this company and you should not also.

I brought my 7 month Bichon for his first full groom yesterday and it was an amazing experience for…read moreboth of us!!! Karen and her team, Anna and Carolina, are pros! They made my puppy feel comfortable and safe, asked all the right questions before taking him back, and Carolina did a fantastic job. They picked up on his mild separation anxiety and made sure not to leave him alone, so that he had a happy healthy experience. My pup came out calm and content and I appreciated the care and love given him to start him on the path of happy grooming experiences. He looks incredible and I'm beyond grateful. I highly recommend Woof Gang Grooming on Maguire and Karen, Anna, and Carolina.

Please avoid them at all cost…read more They are grossly negligent with how they care for dogs. Left my Golden doodle for a bath. got a call 45 mins later that his mouth was bleeding. When I got there.... His canine tooth was broken by the root. Thankfully Banfield pet hospital was right next door they were able to take him and treat him. The Vet explained that he believed it was gross negligence due to the nature of the injury. Also explained to me that he keeps hearing horrible things from them. Completely healthy tooth broken off. The owner is giving me the runaround with corporate, and that I signed a waiver.