5 star property management service and 5 star communication from Janelle and the team!read more

yaz did a great job, super impressed with how she helped this confusing process make sence!read more

Do NOT use Helio's Property Management ever!!! They don't care about their tenants a single bit…read more Not having A/C at your units multiple days/weeks should be a crime in AZ during the summer. Horrible.

Very knowledgeable and professional. Have worked with Lance for 14 years and have never had any…read moreissues. Highly recommended!

I have rented with this company now going into my second year. I have no complaints whatsoever, I…read morelove how attentive they are throughout the whole process of applying and through renting. We have had the pleasure of working with Deborah Lago, any time we have had a repair of any issues she responds immediately and gets my work order done! I love the home that we live in! We love how they value their customers and simply checking in to make sure everything is still in order with the home! Definitely recommend to anyone who is on the search of renting their next home!

I don't even know where to start, other than this has been the absolute worst experience I've ever…read moreencountered with renting a place. I've never written a negative review before, but this one is well deserved. We initially secured the condo via a signed contract back in 03/25 directly with the landlords after we toured the property and were assured the place would be fully furnished when we moved in on 01/12/2026. A few days before we were due to travel to AZ, I got a call from a property manager (Andrea Robidoux) who works for Fort Lowell telling us that she would managing the lease. I didn't think much of it at,the time, but right off the start, I had to pay a $50 background check fee that I didn't plan on given that I already had a signed contract, then I had to correct several items in the lease agreement including the correct exit date of 04/12/26, which I was told (by Andrea) that I had to accept 04/30/26 (even tho the original contract clearly states 04/12/26) and that any remaining days not used would be refunded but only to find out AFTER the fact (when I called Fort Lowell directly) that I would held liable for the entire month of April even if I gave a 30 day notice and left on the 12th of April. The real problems started when we met Andrea at the property on the scheduled move-in date. That's when we realized that this was Andrea's first time actually seeing the condo (we know this because she told us so and we had to direct her by phone where to go when she arrived at the complex). When we all walked into the condo, there was a VERY nasty odor (more of a stench) that can be smelled before you even enter the front door (it was so bad that Andrea had an asthma attack and had to go out to the balcony for some fresh air to finally breath normally). Then we saw all the obvious issues such as carpet stains, the dirt everywhere, the dust accumulation on all the windows/blinds, ceiling fans, fixtures, etc.. After Andrea left (without going over anything in the condo and without providing any documentation such as an emergency contact list, association Bylaws, move-in check list, etc.), we began to notice many more issues such as Clothes dryer not working properly (exhaust vent blocked), refrigerator ice maker not working, dishwasher drawer broken, fireplace not working, HVAC making LOUD noises and not working properly, the only couch was heavily stained from grease/dirt, tiles in both showers were stained black from grease/dirt, leaking kitchen faucet, cracked bathroom sink, stains and hair on bed headboard, broken vacuum cleaner, only 1 working smoke detector and none in the bedrooms (against code), anything that can be touched in the kitchen was sticky & very greasy, major dirt under all the beds & around night stands, trash in the garage, etc... Additionally, there were many missing essentials such as absolutely no started toilet paper, napkins, cleaning supplies, no complete sets of dishes/glasses, no bathroom waste baskets, no salt/pepper shakers, no broom/dust pan, no mop/pail, visible stains on some of the bed sheets and all pillows had stains and nasty odor, no mattress protectors or mattress pads or pillow protectors (disgusting and against code), no working vacuum, etc.. We contacted Andrea and she advised us and even encouraged us to go and purchase what ever we needed that was missing including a vacuum and assured us that we would reimbursed so we purchased only the necessities and we spent the next 4 days cleaning the place only to be told afterwards that we will NOT be reimbursed for the $200 vacuum and the response I got from Andrea was "it's not my vacuum". We have caught Andrea on many occasions either blatantly lying to us or she is REALLY forgetful because she's managing so many properties and can't keep track (I believe it's it a little of both scenarios) I even scheduled a meeting with Andrea and the landlords to review all the issues and request that they refund the cost of the vacuum, remove the $350 cleaning fee since we actually did most of the cleaning and provide a small reasonable reduction of the monthly rent because the property was not what was originally agreed upon, but they refused all of it. There were many, many more issues not mentioned here (all fully documented), but bottom line, Andrea (and Fort Lowell Management) didn't do diligence by verifying condition of condo prior to accepting to manage this property which resulted in us dealing with major issues in what was supposed to be our vacation time. Stay as far away from this company and specifically Andrea Robidoux. Additionally stay away from any properties owned by WILLOUGHBY INVESTMENTS AND SERVICES, LLC (landlords).

James and his Century 21 team are excellent. Follow up, professionalism, and demonstrated care for…read morewhat they do. If you need a professional property manager. I highly recommend James amd Century 21 Property Management.

From the owner: Call (623) 633-7224 for a free property evaluation for your residential or commercial property. read more

S&S put in terrible renters, did not provide proper inspections, and allowed our rental property to…read morebe trashed. We had to invest $40,000+ to repair the mess the tenants left. Then S&S kept $1,000 of the tenant's deposit that was owed to us and provided unintelligible accounting (they said they would need to charge us for an explanation of the accounting). We have multiple properties in AZ and recommend Rentals America instead for price and service. Rentals America charges $89 a month per property but S&S charges 10% of the rental amount. Plus S&S keeps any late fees that the tenants owe-- leaving, no incentive for on-time payment.

They should get zero stars but you have to give them at least one…read more We rented a home in Goodyear with this company for 16 months and all I can say is if you get a chance to rent with them DON'T!!! Run far and fast in the other direction. The owner of the company, Sondra is about as useful as a screen door on a submarine, the only time you see her is if money is involved and that's when they are usually trying to screw you over! Read the lease carefully because they try to nickel and dime you for everything, like they want you to pay the first $25 on any repairs or pay for lawn and weed maintenance when the job was done incorrectly from the beginning. Trying to get something fixed is a whole other issue. Called multiple times for issues and it took weeks for things to get done. They did replace the stove but only because the burners on the old one didnt work. Our rent started august 1st even though we weren't getting to town until the 7th. My Sister in law went to meet Sondra to get the keys and inspect the property for us only to be met with attitude and a dirty home. Doing the final walk after moving out asked Sondra how the value of things were determined she looks at me and says "I don't know, you'd have to ask Jana". How as the owner do you not know what the value of items are??? Again she's not helpful at all but is always right there when money is involved. Don't let them fool you, find a different management company, literally anyone is better than them!! Sondra only cares about her owners, not her tenants. Her bad attitude and smug demeanor leave a lot to be desired!! PS.... Try smiling every once in a while!

Jamie Fields is a joy to work with! She helped me find the home I knew for certain, was for me. I…read moredidn't expect buying a home to be fun! She has excellent connections and everyone involved was the best. Someone sent me an angel posing as a realtor.lol

My family went out this afternoon to see some open houses in the area. We arrived at 15768 W Vale…read moreDr, in surprise. My husband decided to go check out the inside first. Since we had our toddler with us. My husband came back to the car, and spoke proudly about how the "gentleman" was friendly and very chatty. So I'd imagine it would be a good experience? Well. Not even close. When my husband and I along with our son walked in the home, together , the energy clearly shifted. Idk maybe because my husband brought his black wife and mixed child. Idk. But to not even be greeted ??? To be honest I wasn't surprised. But it's unfortunate especially since we're very much interested in find our next home. So I guess we'll just keep our money in the bank and on to the next. Thanks Robert for not saying anything. But saying enough.

Garrett played a key role in helping us purchase our first home. Throughout the process, Garrett…read morekept us informed with market updates, promptly shared new listings, and arranged virtual tours whenever we couldn't be there in person. When we finally found the right home, we faced strong competition from other buyers. Garrett remained proactive, strategic, and dedicated every step of the way, ultimately helping us secure the contact. We couldn't have asked for a better guide through our first home-buying journey.

I recently had the honor of working across from Gulch Group agent Garett Chatham who represented…read morethe buyer on a real estate transaction and what a pleasure it was to make his acquaintance! He was professional, responsive, and great to collaborate with from start to finish. He is a talented real estate agent and a good asset to the Gluch Group. He did your team proud!

If you're looking for the best realtor Michael is the realtor for you she got your best interest…read moreand going to get the job done

Thank you so much Michele for all of your help this truly could have been a nightmare for me and my…read morewife but because of you and Valerie it was very easy thanks to you two doing all of the hard work for us.we can never repay you for all that you did. We appreciate your kindness, your patience and for going above and beyond your title. If anyone is looking to sell, buy or rent a property and you do not pick Michele as your realtor just know that you are doing yourself a grave disservice because she is one of the best. And when you pick her you are getting some one is kind, thoughtful, and very much concerned about you and not just your business. She is a person of integrity and she will make sure that she does the utmost best for you. Michelle may GOD always bless you for your humble service towards others. Phil Thompson.

This company has been managing our property for 6 years now and does such an incredible job. They…read moreare attentive, honest, and extremely nice and professional. Communication is seamless and they honestly just are a bunch of great people taking care of my investment for a very fair price. I absolutely recommend them to manage any property

If you like being disparaged, disrespected and humiliated- youll love Sunseeker Rentals. Its…read moretheir strongest quality- make ppl feel less than/ Home inspection with Diana- Ive been in business since 1986. Not once- in 40 years have I had a meeting so void of professionalism. She was arrogant- pretentious- demeaning and humilaiting. I knew within 5 seconds of her coming in the door- our lease was not going to be renewed. Thats what 40 years in business teaches us. Maybe she got BS from Ex-wife/ co-tenant- maybe she has someone she wants to move in here- who knows? She made that decision before she even got here, that was apparent. Paraphrase- " this place is a little much for you huh? ( I'm 67 ). " No- why "? " The place is dirty...". :O "what are you referring too, clutter, baseboards, dust "? " Just- alot of stuff ". Essentially- no answer. Additionally- she smelled cigarette odor where noone has ever smoked. Moreover- she failed to smell the pot odor ingrained by last tenants nor the incense my GD uses to calm herself I guess. I am the owner of a commercial cleaning/Maint company for 33 years here. We are regional and the best at what we do. An excellent standing in the community. I KNOW dirty. This place is NOT dirty. Right after she got done humilating me, we took greater than 200 pics and vids of our filthy residence. JIC. She did seem to like the cat we arent allowed to have- unknown to us. But our 2 dogs were OK. Make it make sense. IVe noted- while some reviews sound like mine- others are glowing positivity, which supports my assertion- if you fall out of favor- you'll be treated like dirt. Summary- This firm engages in completely unethical and possibly illegal business practices and the leasing agent we had the misfortune of meeting with- should be brought to the owners attention as a brand liability/

Ronald was extremely responsive and made the entire process seamless and easy. He answered all my…read morequestions quickly and made everything very straightforward. I highly recommend Mark Brower for their professionalism and excellent service.

Our experience with this company was positive for most of our lease, but everything changed during…read morethe move-out process. The biggest issue was the lack of communication from our assigned property manager. On multiple occasions, I had to reach out several times before receiving a response, and I rarely received updates unless I continuously followed up. At one point, I was eventually told that their internet had been down, but it would have been helpful to know that earlier rather than having to call repeatedly wondering why I wasn't receiving a response. The handling of our security deposit was by far the most frustrating part of the entire experience. We were charged over $400 for carpet cleaning even though our property manager had specifically told us that we did not need to have the carpets professionally cleaned. We also had to dispute multiple other charges that we felt were unnecessary. We had taken very good care of the property and genuinely felt that we left the house in better condition than when we moved in. When we moved in, the backyard had weeds that were over a foot tall. During our tenancy, we maintained the property and kept the yard and home in great condition. It was extremely frustrating to feel like we were being nickel-and-dimed for every possible thing after we had been responsible tenants. After we continued fighting to get our money back, our property manager remained unhelpful and, in our experience, disrespectful. Eventually, she told me that if I disagreed with the charges, I would have to take the matter to court with the landlord. Thankfully, the landlord was much more understanding. He acknowledged that we had been great tenants and ultimately recognized that we should receive some of our deposit back. What was most disappointing was that we felt the property management company was not on our side throughout the process and made what should have been a straightforward move-out experience unnecessarily difficult. Overall, the property and our tenancy were good, but the way the move-out and security deposit were handled left a very negative impression. If you rent through this company, I would strongly recommend documenting everything from move-in through move-out, taking plenty of photos, keeping all communication, and being prepared to advocate for yourself when it comes to your security deposit. Our biggest issue wasn't even the fact that there were deductions--it was the lack of communication, the difficulty getting answers, and the way we were treated when we questioned charges we believed were unfair. After being good tenants and taking care of the property, we expected a much better experience when it came time to move out.