We signed a contract to sell our house to Sean Smith, Luke Careccia from the Thrivere Team who is a…read morepart of the My Home Group. Sean walked the property with my agent and he was told everything that was needed to be done to the house. The offer was for selling "As is", no repairs and no cleaning with us allowed to stay in our house for 30 days after closing and a 1 day inspection period. Sean could not have been nicer and more accommodating. Them last Friday comes and Sean said we need to drop their offer price $25K because he said that he did not know what everything costs and it would take more money to fix up. After several days of going back and forth and telling him we signed a contract and he walked the property and he was told what the issues were in the house and we were expecting to close on December 29th. Sean kept saying I am doing everything I can to make this work, blah, blah, blah. He said he sent over the inspection report on December 12th but we never received it. I asked him to forward that email to see the timestamp. He never sent it. The title company said he needed to send by December 11th but he said he sent on December 12th. We scheduled for him to come over Monday night to see according to him "where we can cut some corners and save some money." He never showed, did not answer and texts or phone calls and never apologized for blowing us off. Then yesterday after telling them we were not going to sign the cancelation addendum they sent and we expected to close on December 29th or give us the earnest money, Luke sent an email to myself and the title company saying they were canceling the contract, said to send their earnest money back to them. The reason they used was that we did not disclose on the Disclosure Form that there were cracks in the foundation. I did put on the form that their were cracks in the flooring but I do not know how they know there are cracks in the foundation, as Sean was only in our house the one time to walk the property initially. Bottom line is that Sean and Luke are very dishonest and has put us in a very bad situation as we are supposed to close on our new house on December 29th as well. I know this does not represent all who work under the My Home Group umbrella but they only ones that are getting screwed is us. Do not use the Thrivere Team.

False advertising... well, technically not. False…read moreadvertising because a rep. of My Home Group made the claim. Not false advertising because we did not deal with Doug Hopkins personally. Doug Hopkins says on the radio "Some guys will lowball you at the last minute, I will never do that"... "Doug Hopkins with My Home Group" Our deal with My Home Group had the person try to cut $15.000 off the agreed price after we signed our part of the deal. We weren't desperate so we said, no, not happening. After some "maneuvering" the My Home Group guy did the deal at the agreed to price. I did not pursue the false advertising issue because I didn't deal with Mr. Hopkins and "my" realtor is a friend of the family.

These guys are THE BEST!!! Chris Pike helped me with buying a home in central Phoenix and this was…read moremy second one. This experience was very smooth and I was done from beginning to end in just about 6 weeks, that includes searching, going into contract and closing on a home. Chris is very patient and explains everything you need and want to know. He will take the time to learn what your goals are and will give extremely helpful advice based on what they are. I will be surely using Chris and his team again for my next one soon.

There was truly no question when my husband & I decided to pull the trigger and purchase a second…read morehome- Clementi Real Estate Consultants & moreover , Len , was our absolute, hands down first and only choice. We had such a great experience with Len from beginning to end to even beyond with our first home , ( as in - Len will consult with you on upgrades / renovations/ what is necessary/ what will get you your money back on your investment when time to sell / what won't and .. AND THIS IS HUGE after our ONE BIG MISSTEP with a horrible GC .. he will recommend GOOD, LICENSED GENERAL CONTACTORS! or Handymen. ) We started to talking to Len about wanting to buy and he walked us through each step since we still owned another home in the valley , IT may be different , he warned and we couldn't miss a step. Everything had to be almost perfect to gain that amount of mortgage. That's Len.. attention to detail. A straight shooter. In the current market , we definitely needed to have all of our ducks in a row with pre-qualifiers ; down payment; and wants / needs etc. ; we needed to be realistic. and we needed to be ready to hit the 'GO button ' on the spot if we found something in our price point that hit all or 85% of our mark. Covid or not, this real estate market is hot! Len worked us through each step start to finish . When we finally got to the part where we could look at homes we looked and looked and looked ..we even called Len on a Sunday while driving around Fountain Hills to see if he could get us into a home .. He said ,' give me an hour and I'll be there!' THIS guy works tirelessly! Never gets impatient. We bid on two homes with full ask and went over the asking price in Scottsdale just to be out bid.. even with escalators !! He never gave up on helping us find the right home .. when I was almost in tears after another full day of looking at homes .. we went to the home that both my husband & I didn't think 'on paper' would fit our needs .. it was the last on our list .. and , well, it fit our needs more than we even imagined and it was in THE part of Scottsdale we wanted to be in. Len even dealt with let's say 'difficult sellers' as we went out of the country unaware for a month. His agency is run tight ; his colleague , Cathie was at our final walk through and she is a gem, as well. This is a tough market to navigate alone right now .. YOU need the right agent who will work diligently - day ; night ; and even Sunday ! You need the right agency who follows through on helping you from beginning to end and all the steps in between .. the financial part is key.. YOU need the right agency who will make the other agent on the other side of which you stand tow the line .. we JUST learned that .. Len will definitely do that! Clementi Real Estate Consultants again ... will guide you through all the painstaking tasks of buying a home and make it fun too.. Like fun bites at Spiga for a 'regroup session '! There is nothing better than the moment you close .. grab those keys and walk into your own home .. YOUR American Dream.. and see YOUR hard work and savings .. all at your fingertips!

Is there a negative rating. Dishonest company, see BBB reviews…read more Listed and showed what they said was available office space. Agreed to lease space and verbal agreement to sign contract in couple hours same day. Then takes money from someone else within the hour for same space.

Hung in there when we thought we'd never find a house. Pointing out positives AND problems with…read morehomes we would have never noticed. We believe he truly had our best interests at heart, and would not hesitate in recommending him for your real estate needs

I have so much gratitude I have for realtor Josh Davenport. I knew he was the guy to get the job…read moredone. I had some specifics and some hurdles and he handled them exceptionally! He got me asking on my home, negotiated well, advocated w excellence and was a fantastic agent. Knowledgeable, calm, cool, collected, got stuff done, went the extra mile, fielded all my questions, was available for all my calls, talked me off the ledge at times, has a knack w negotiating, even w his own clients (lol) smart, efficient, professional and just all around wonderful to work with. He knew how much closing this door meant and handled it with diligence and care. If you need a realtor, call Josh, he'll take good care of you and your home selling/buying/renting/property management needs! Thanks Josh, God bless you!

Professional. Up to date on facts and figures. Extremely friendly. Bottom line very very helpful…read moreI highly recommend this company . Start here and you won't have to go further.

Complete lack of urgency to address maintenance issues. Currently I have no hot water, no heat, and…read moreextremely low water pressure in both sinks in my unit. The water issues happened on a Saturday morning. There is no emergency maintenance line (though capstone will tell you it is an emergency line), just an offsite call center available after hours. It is not easy to find the number to call for this call center and once I did, it still took over 45 mins just get a maintenance request submitted (due to excessively slow responses on their end). The call center is unable to tell you when you will hear from capstone or a vendor assigned to the problem. I did end up speaking to my property manager (Janelle, mentioning her by name to counter the positive review she has below mine), who told me I'd have to "get creative" (her exact words) over the weekend in order to bathe for work, do dishes, etc.. I wonder how long she personally would be willing to "get creative" and tolerate no water pressure or hot water at her own home? The heat in my unit has not been functional for at least 2 weeks. The owner of the property didn't like what the first vendor had to say so then they sent a second vendor out over a week later. This has forced me to rearrange my personal schedule to be home at inconvenient times because the owners don't want to pay for whatever repairs were recommended. How many second opinions are they going to put me through before they do something? Who knows. Sure this is Phoenix and I don't have any kids or elders to keep warm at night, but that's not the point (and I get the vibe the urgency level would be no different even then). Regardless, how is it acceptable for them to take weeks to deal with broken heating and put me through dealing with multiple vendors and them not being willing to pay for an emergency plumber to fix my water over the weekend? What if this was a broken AC in the middle of summer? Would the response be the same? They only care about making money and saving money for the property owners, they have zero concern for the tenants. Functional water (including hot water and water pressure) and heat are basic requirements for making a property habitable per AZ law. I currently have neither. Unfortunately, AZ heavily favors landlords over renters when it comes to the law so I likely have no legal recourse (and I'm sure Capstone banks on this because they know they have the upper hand), but you can bet I will be looking into it and at minimum posting reviews wherever I can. Prior issues: 1. I've reported a nasty odor from the shower drain which they have repeatedly ignored. They did send somebody out once to fix the broken toilet and told him to "just make a note" about the shower drain issue but to not actually do anything about it. Management then cancelled the maintenance requests I had placed on the portal 2. They will force you to submit to a yearly "walk through" to allow a third party to come into your home and take multiple photos of every room. This is invasive and ridiculous and NOT standard in the industry 3. They ignore requests that they don't want to answer. At my unit, the homeowner pays the utility bills directly and the amount is pushed through in the portal for me to pay. When I have asked to actually see any of these bills I am being charged for, Capstone ignores me. The unit has what appears to be the first digital thermostat ever created - I offered to have a smart thermostat installed, at my cost, through a vendor of the owners' choice. Ignored. 4. They will charge you $50/month for access to their online portal and for bimonthly air filter changes. You will have to let somebody come in and change the filters for you, they will not allow you to change them on your own or they will charge you (when I viewed the property prior to signing the lease I was told by the agent at the viewing that I could change my own air filters - he was wrong). You will also be charged a fee for paying your rent online through the portal (that they are already charging you to be able to access). Avoid this company at all costs, at least as a tenant. If you are a sheisty property owner who doesn't give a crap about your tenants, this may be the group for you. After selling my home and moving into a rental while I search for my next home and/or consider a move out of state, I was extremely leery of going through a management company. Capstone has firmly confirmed that my reservations were justified. It was a huge mistake and I urge you to not make the same one

Cindy did an AMAZING job selling our home, not once, but twice! She was instrumental in getting us…read morea full price, top dollar offer within 2 weeks of listing. The photos her team took were fantastic and really helped our home shine on Zillow and the MLS. She went to bat for us and fought to get us the best deal possible during the negotiations and inspection processes. Unfortunately, our first round of buyers lost their financing the day before close due to some negligent spending behavior and lack of financial disclosures on their part. Then...Cindy did it all AGAIN, without missing a beat! Within another 3 weeks, our home had another great offer! Even having to start over from scratch halfway through the process, our home was still sold in just over 3 months. Amazing! Her level of service and professionalism was top notch--she was always highly responsive and willing to help during the process. I can honestly say she blew away my expectations and is the best agent I've ever worked with. I highly recommend her to anyone, hands-down. Don't pay the typical exorbitant, gouging, ten-digit realtor commissions for sub-par service. Call Cindy at Flat Fee Team AZ. I promise you won't regret it, and you'll never go back to the "typical" real estate agent again. Thank you Cindy! - Alex and Julie

From the owner: Sell Your Home For $3200* - At the Flat Fee Team, it's your homes, your equity, keep more. We do…read morethat by charging a flat fee of $3,200* to sell your home. That flat fee includes the normal services of a traditional agent, starting with excellent representation, professional photography, yard signs, lock boxes, scheduling showings, marketing and advertising. On top of that, your home is listed on the MLS, which syndicates your home onto thousands of websites including Zillow, Trulia and Realtor.com. With over 90% of home buyers searching for homes on the internet, online exposure is critical to attracting buyers. Our team leaders, Michael and Cindy, stay with you, helping you understand inspections, contracts, negotiating offers and closing. You don't get handed over to hourly "transaction manager" with our team. A traditional listing agent might charge you a 3% commission for all those services. On a $500,000 home sale, that adds up to $15000! We offer the same service for only $3,200*! At The Flat Fee Team, it's your home, your equity, keep more. *Broker co-op may apply. Homes above $600K a 1% fee is charged.

I cannot recommend Lisa Walowitz and her team Vibe enough. Selling a home while living in a…read moredifferent state can be incredibly stressful, but Lisa made it look easy - and somehow kind of fun. She oversaw my home's remodel and treated the property like it was her own. When it came to negotiations, she fought to get me exactly the price I wanted--and she delivered--she got me the highest sales price in the neighborhood! She is incredibly responsive, one step ahead of the game and absolute experts in the local market. If you want an agent who truly fights for you, Lisa and her team are the real deal. I couldn't have done this without her.

Liz was AMAZING !!!! She listened to exactly what I was looking for and was able to find it in a…read moremore than challenging market! We were able to secure the property because of here responsiveness to the selling agent. She was a consummate professional and an absolute pleasure to work with!! Will be working with her again!!! 10/10!

I have rented with this company now going into my second year. I have no complaints whatsoever, I…read morelove how attentive they are throughout the whole process of applying and through renting. We have had the pleasure of working with Deborah Lago, any time we have had a repair of any issues she responds immediately and gets my work order done! I love the home that we live in! We love how they value their customers and simply checking in to make sure everything is still in order with the home! Definitely recommend to anyone who is on the search of renting their next home!

I obtained Fort Lowell Realty in 2021 to manage my duplex. In the beginning, I had responsive and…read morecommunicative property managers. However, from 2021 to 2025 they went through four different managers. I would have one person, everything would seem to be going well and then abruptly they'd tell me someone else was being assigned. In 2025, I was again assigned a new manager, Andrea R. and communication significantly declined in comparison to other property managers I had been assigned. Emails would often go unanswered for long periods of time. Everything fell apart during a tenant move-out at the end of 2025. Before the tenant moved out, I provided the original lease and deposit records to Andrea so there would be no confusion. During the scheduled move-out, the assigned manager was unavailable, and the person who performed the move-out inspection took not one photo. I had to step in myself after tenant departure to take move-out condition photos because Fort Lowell staff didn't do it. The departing tenant was instructed to leave the keys unsecured in the mailbox after 5:30pm, which was very concerning because they didn't set up a lockbox for the tenant to securely leave the keys after the inspection. In addition to all of this, they issued a security deposit refund using rents from another unit to the tenant before fully reviewing damages. Keep in mind I held the deposits, but they did not consult me or provide me with the breakdown and obtain my authorization before refunding the money that I should have provided from the deposit account not use rents from another unit's tenant. To make matters completely insanely worse, the refund included money that had already been returned years earlier to a prior co-tenant! After I began formally requesting proper documentation and correction of the accounting, communication became worse. I sent a written notice under the contract giving them nearly a month to fix the issues. The problems were not fully corrected. After I terminated the agreement with proper 30-day notice, communication completely stopped, they did not follow up with me with requested documentation and stopped responding to my other unit's tenant they were still managing in this timeframe. I have still not received the complete documentation or the remaining funds in my owner account. I also later discovered that another tenant had gone six months without a properly executed lease renewal, and I was never informed. As a landlord, you need clear communication, accurate accounting, and proper handling of deposits. In my experience, those basic protections were not consistently in place. In addition, Fort Lowell's team is extremely unprofessional, completely ignoring clients, being condescending, and just displaying levels of incompetence I didn't know could exist. If you're a property owner, I would not recommend you use Fort Lowell. In fact, RUN!

Melanie is the best, hands down. She's an outside-the-box thinker and has been a critical component…read morein the negotiations of my real estate investments. Some of our deals would have fallen apart had it not been for Melanie leading point.