You just have to have patience and they will get you what you need. Walgreens was charging me over $300 a month for a script that P'ville Pharm got me for $36. They are often out of my particular medication but I know that - and work around it. I know can't wait until the last minute to get it filled. But they always come through. This is a local business and they are doing their best. I am a customer for as long as they are here! read more

Small pharmacy which has pros and cons. Pros include them being able to get prescriptions that big chain pharmacies can't. Cons are the lines are always long, they never answer the phone, the lady at the front desk has terrible customer service and they do not act like they want business. I don't like the Walgreens in town either but this place isn't much better. read more

We've been coming here since they opened. They are A LOT busier now and could use a larger space, they are still way better than Walgreens. Two tips. 1) Take advantage of their free delivery service. This saves hassle of standing in line, etc. 2) Use email and text to avoid phone calls. They are good on the phone, but medication names and insurance is a pain on a good day, sometimes just typing the basics helps. read more

I think it's a great pharmacy. Going to CVS, Walgreens and other big name pharmacies that treat you like a number, this pharmacy is a breath of fresh air. They treat you like a human being and care about whether you get your medications filled or not. The only downside is some days there is a line or wait but IMO worth it to ensure efficiency and prevent a headache elsewhere. read more

Love this little can-do pharmacy. Everyone who works there is so nice and I'm not waiting hours like in CVS

Excellent Service. They were able to get an Rx that was in short supply at other pharmacies.

I had high hopes for this pharmacy due to Walgreens being so crowded and inefficient. The reality is that they do not have adequate systems to handle the inflow of customers they have received. Not enough people working the counter, no way to apply a paymnet method for an enire family vs. an individual, and poor records. i tried to have a prescription that I verified they received to a different pharmacy and when the new pharmacy called to transfer they said they had nothing on file. Pville pharmacy verified they had it the prior week! Oh and to top it off, their phones are not working today apparently. I'm out read more

Maybe your staff should stay up to date on health news. My son was rudely refused his booster on Saturday, Dec. 11 because per the pharmacist "I haven't been told about boosters for teens. I refuse to vaccinate a male under 18." It sounds as if personal decisions are shading your duty to treat. To say I was frustrated is an understatement. This article is from Friday, Dec. 10 as well as Dr. Goodfriend sending out emails Friday urging parents to get their children booster shots. When I told the technician that at the front desk she said "then it sounds like you need to go to the mall then." I know everyone is overworked and stressed but snide & unprofessional comments are unnecessary! https://patch.com/virginia/ashburn/covid-19-boosters-teens-urged-loudoun-health-department read more

I was trying to get a prescription filled and this is the worst pharmacy. I have talk to over the phone first. Duval left me on hold for 10 minutes just to tell me they can't tell me if they have the medicine in stock because my doctor is too far away so, I agree with the other posts I have read that these are rude, narcissistic crazy people who will resume the ever business due to their attitudes and treating their customers like drug addicts read more

Waited 45 minutes to be told that their online scheduling system for appointments to get shots for CVOID must have a glitch. Waited 30 minutes to find out they would not be able to give me and my family the booster. Then when we tried to get the flu shot at the least, they can't figure out the insurance for a service member (tons of those around here) in order to give the shot to the family member dependents. Was snapped at that they didn't have time to figure it out now....after we came in, wasted our evening waiting for them to help us, all while watching them help every other new customer coming in and passing in front of us. This is the great customer service and caring they have for the local community and service members in the area. I would avoid this pharmacy and go to any of the others in the area...so much for small business being better than the corporate stores like CVS. We tried to support our community and they acted like we didn't matter. read more

Great service & the staff is very helpful. Definitely shorter lines than other pharmacies in town.

I just moved to Leesburg from Michigan. I take a controlled medication and usually have to call multiple pharmacies every month to find one that has the drug in stock. I called the Purcellville Pharmacy and the woman who answered told me that they did have the medication. When I arrived, there was a line of people in this very small venue. I waited while they again checked to see if the medication was in stock. After about 10 minutes, the pharmacist came out to the front, called my name, and began to loudly proclaim that she could not find my doctor in her database, and therefore would not fill the prescription, and furthermore was not in the habit of filling prescriptions for (name of medication) for people who did not live in the area. I was shocked. Not only did she berate me in front of strangers, but she shared my health information to everyone in the pharmacy at that time. Clear violation of HIPAA! If you use this pharmacy, you can bet your health information is not safe. read more

If there were 10 Stars, I would give it to Purcellville Pharmacy!! They are the most caring understanding people I have ever met. I have been in business for over 45 years. I met many people and visited many businesses. Purcellville Pharmacy is one of the best if not the best that I have ever known. They are kind, considerate understanding. They serve our community very well. The most important thing is that they truly care. They want to help our community in any way they can. I wish Kiran and his outstanding team the best of luck. They can never be compared to the large pharmacies. With the large pharmacies you are just a number. With Purcellville Pharmacy you are treated like you are the only person that they serve. May God Bless them and I wish them nothing but success. You will never regret doing business with them. Thank you Kiran!!! read more

I'm new in town, so was excited to find this pharmacy close to home. Online prescription transfer was easy and a really nice female pharmacist called me the next day to clarify and welcome me. After that, customer service went downhill. When I came in to pick up my Rx I was told by a rude man that my insurance would not cover it. I must present an Rx card! (I have a pretty big/common insurance company card and no prescription card ever needed). I told him my previous pharmacy down the road had never asked and had figured it out, so finally after yucky uncomfortable arguing, he was able to get up from his seat, enter a few numbers in the register, and get my co-pay settled. I went in for the third time yesterday. My single Rx was ready and no one else was in line, so I asked what brand of shingles vaccine they carried. The same man acted very grumpy about having to go to the shelf and get the name and then barked it at me from his seat, through his mask. I could not comprehend him due to the (unnecessary) mask mandate, so I asked for a repeat. Still no luck. The icing on the cake: when I got home I recognized that they gave me the wrong strength on my Rx. I called. They said come & get the correction. No apology. I don't need this kind of treatment when I refill a simple Rx once a month. I have decided it will be less stressful to drive the extra miles to my old pharmacy. read more

Was able to get my COVID19 vaccination here while other pharmacies/health departments were way behind the times. Friendly, organized and efficient with a small, home town feel. read more

The best pharmacy anywhere near Purcellville, flat out!:) I went to visit my mother in Leesburg, FL when she was sick and had to run to Burry's, her local Pham, a few times and thought about how great they were. I kept hoping we could have a local Pham here in Purcellville like that. One that would deliver, actually follow through on calls to Dr office for refills, have a greeting for you soon after arrival and be able to listen to you and understand the questions you have, etc. Well, this is just that. Plus, my doctors and family doctors all love, love dealing with them. We always get a big relieved look and hear glowing complements from the doctors when they ask which pharmacy to send a script. The store has a good array of OTC drugs, though maybe not as large of a selection and options like the chain stores. But enough to make it worth while if you are there for a script anyway. And let's face it, who enjoys going into the chain stores, at all. At least you won't have to chase your kid running to the toy aisle and fork out another 20 for a piece of junk, when all you wanted was your heart meds or Xanax;). I like that there is a lotto machine there too;). Keep it up guys! read more

I have so many great things to say about this pharmacy! The pharmacist is incredibly helpful to accommodate special order prescriptions and the staff go above and beyond to answer questions. A+ that they're close to home but I would travel just to come to this location. read more