We needed a costume today for my son and Amazon was not able to deliver sooner so we ended up finding the Napoleon costume at this store. It fits perfectly and is great quality. It was even cheaper than the one from Amazon. Thank you much! read more

Pure Costumes - Napoleon kid costume - Costumes Near Me - South El Monte, California

Just get your costums on Amazon or something with a better return policy than this company. I got a costum that I didn't need anymore when it arrived, and when I tried to return it, I found out that I also had to ship it back with my own money. So not only did I pay $14.50 on shipping to get the item (which won't be refunded), if I decide ship it back I will have to not only pay another shipping fee but also a 20% restocking fee. It's crazy that I'll be out 80% of what I spent if I give the item back. So here's a lesson, check return polices before buying anything online. read more

I hope this review provides relevant and crystal clear transparency for those looking to buy costumes. They don't accept walk-ins, unfortunately. Front desk says you must purchase items on their site prior for pick up (1-2 days wait). Because of inaccurate information on this page (see my note and photo), I drove to the warehouse with hopes of providing a costume number (mentioned in previous reviews) so that I can view the costume prior to purchase. I wanted to avoid the hassle of coming and back forth and be completely comfortable with the item. Unfortunately, this is not the case. Note: this review is solely based on the operations and not on the costume quality itself. I'd suggest that management consider a retail store next to the warehouse, rather purely operating as a wholesale. ****Or at least make update Yelp page to say "no walk-ins, online only". Due to misinformation, I wasted my time. read more

Pure Costumes - Costumes Near Me - South El Monte, California

Thought I could buy a costume here but it's not open to the public. I think it might be a wholesale bulk order kinda place. Hope this helps.

The worst and rudest customer service. The costumes are very cheaply made and they force you to pay shipping and restocking fees which is a large percentage of the cost of the costume. The partial refund I received was weeks after I had shipped it back. very slow processing, and they deducted a large portion (25%). Don't do business with them! read more

This is my second year as a repeat customer and certainly not my last. I've always placed an online order and chose to pick up instead of delivery. This shop is such a convenience for peace of mind. This shop has a great selection of costumes and most importantly you avoid the large crowds at the other costume shops. I recommend you avoid the headaches, the stress and the frustration and give this local small business a shot. If you chose pick up I have found the service to be friendly and accommodating. Support your local small business and give them a try. read more

Pure Costumes - Warehouse view - Costumes Near Me - South El Monte, California

I love themed parties! Except, I'm woefully uncreative so dressing appropriately for those parties always give me a slight headache. Fortunately, I am SO excited that I found this place because it is pretty close to where I live and the selection/prices are amazing! I came to this warehouse looking for last minute masks for myself & my friends for Yelp's Masquerade Ball. It is super convenient because they have a website, where you can browse beforehand and take note of the inventory number of the item you want. They have a great selection of masquerade masks (tip: females - child size fits better! and it is cheaper!) for very affordable prices. The staff was super friendly and didn't mind me being picky with the masks and answered all my questions with patience. Easy parking in private lot, the warehouse is actually named PureSelections (so don't look for the front to say purecostumes! I circled around a bit looking for the place). You can call ahead if you know what you want, and they' can have it ready for you when you arrive. Accepts all credit cards (including AmEx). Will most definitely be back for all my costumed needs! read more

I called to order 2 costumes because I wanted to pick them up at the warehouse that day. I was told that I have to order online and if the order is placed before 2pm, they would be ready for same day pick up after 3pm. I placed the order before 2pm and waited for the email confirmation for pick up. So I waited, and waited, and waited and waited some more. I finally called the next day and cancelled my order. read more

Not available for pickup, you are forced to pay for shipping that ranges from $17-$51 regardless of where you live EVEN if you are in the area. I called and was told that perhaps they'll make pickup available once we get closer to halloween but not giaranteed. When i called, the costume i was looking at was $60 which was 3 weeks before halloween, i check this week ( week and a half before halloween) and they raised the price to $80? And shipping still ranges from $17-$51 with no pickup available. Even if they do add the option to pickup you still end up paying that hidden shipping fee (technically) with their jacked up prices.. read more

DO NOT BUY FROM THIS SELLER! Terrible product and received a defective item. Shipped the item back on November 20th and still waiting for my refund. Doesn't even show the item being returned but the UPS store has verified that I dropped the item off. This company is trying to avoid issuing a refund. I will be filing a complaint with BBB and file a chargeback on my card. I also find it interesting that the negative reviews are moved to the back so that potential buyers can't read them. This company is shady...buyer beware! read more

The worst company ever! Their customer service people are trying to scam me out of more money. They want me to pay return shipping on an item even though it's not what I ordered. The item looks NOTHING like what I ordered. The material is cheap and falling apart and itchy and I'm not going to torture my infant with it. Especially since it's cheap and ugly. And looks nothing like the cute elephant costume on the package. read more

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Costumes all year round! Just make sure you call with your item number before visiting and always look at the size chart. Keep in mind that during the month of October, they cannot accommodate walk-ins. But all you have to do is place your order online with Warehouse Pick-Up and your order is ready within 1 business day. They're super helpful and friendly! read more

Pure Costumes - "As is" section during Halloween - Costumes Near Me - South El Monte, California

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I found my new YEAR ROUND costume shop. No more having to drive to the Halloween Store out in Montebello. See you sucks! I found a new costume relationship! I usually make my own costume but I am a frequent buyer of wigs. I cannot make wigs and hair is what helps make a costume. I went into this place wanting to buy a red wig (Joan Holloway from Mad Men). When I first entered, there was nothing but masks in the display counter. I was SO confused but then they told me their buyer experience bc they are a warehouse. People can look online at www.purecostumes.com and call the place with the costume number and they'll have it WILL CALL. You can go to the place to pick up or try on. Pretty sweet. Of course not trying on the wigs, but clothes. The staff were really nice at my bewilderment bc there were no costumes displayed and they explained the process to me... Makes sense. They have a lot of stuff. They were so nice and helped me look for wigs. HOW TO ORDER: 1. Go to their website. 2. Pick out the costumes/stuff you want/like. 3. Either order it online and select WILL CALL (no charge on shipping)to pick up (you can pay for it online) OR Call the store and tell then your order requests and go to the store to try on or buy directly from them. 4. Pick up/Pay/try on the costumes PAYMENT OPTIONS Credit card and cash Prices are pretty good. The wig I got was about $18 on Amazon but I got it for $12.85 (cuz when you check-in,you get 10% off) here. And I usually buy my wigs from Amazon... But this has more. PARKING They have their own. SERVICE Great service. Really nice. read more

I found cute Halloween costumes on Pure Costumes's website, and I was reassured that they were my perfect costumes when I saw them in person. I decided to check out the Pure Costumes warehouse because my fellow Yelpers had indicated that they were allowed to try on costumes here. However, there is not enough space for fitting rooms anymore because the entire warehouse is packed with endless costumes and boxes. Also, there is no longer a makeshift tent with bulletin boards full of costume photos for customers to choose. I was lucky that I had printed out pictures with item numbers to hand to the friendly salesperson/manager. Although I couldn't try on the costumes, the salesperson/manager let me feel the material and see the accessories that accompanied the costumes. I ended up buying 2 costumes because they are so cute and came with great quality accessories. My wings are really soft! ^O^ 10% off when you check in on Yelp! read more

Insanely huge selection, BUT do note that they don't have much on display at the actual store. Since this place is a huge wholesale warehouse, I suggest you take a look at their website (www.purecostumes.com) before visiting. Pick out a few costumes that you like, call them up with the item numbers, and then when you arrive they will have the product ready and waiting for you. They are also fine with you trying costumes on before you buy them. They have competitive prices and an awesome selection. Pretty much any costume you could imagine they will have. The staff was very welcoming and eager to help me find what I was looking for. Also, they are open year round, which I love. Theme parties are the best, so Pure Costume will surely see me on a regular basis! read more

was in a jam last Halloween, and then a friend recommended me to this place in el monte to get costumes.. crazy right? El monte? costumes? but they had everything i needed to make my Halloween a smashing success. got costume for my girl friend and i, compliments from everyone, Halloween saved. Again, this week, anime convention at the los angeles convention center. went the first day and then realized that it's also a cosplay thing, didn't want to show up the second day without my costume. hit up this place, and again, convention saved. found myself the best anime costume ever. Thanks Pure Costume, it's great that you guys are open year round, 12 months a year, beats the other places that change locations every year and are open one month and gone the next. bottom line, best selection in los angeles, helpful staff, friendly staff, and did i mention huge ginormous selection? read more

Pure Costumes has a nice selection of--none other than costumes. Two weekends before Halloween, I stopped by on a Sunday afternoon and the warehouse was not overly crowded. Parking was available at its own private lot and out on the street. This warehouse carries wigs and accessories, kids', men's, women's and plus-sized costumes. Staff was on hand with wireless powered iPads underneath the makeshift tent in the parking lot of the warehouse with bulletin boards full of photos of costumes the vendor offers. They were available to answer questions about costumes and sizes in stock and was available to set you up to try on 3 costumes at a time in clean makeshift dressing rooms with mirrors in each stall. Once you give them the three item numbers and sizes of what you're looking for, you wait in the warehouse for them to call your name so you can try on each costume one at a time. If you like what you tried on, tell them to save it for you. Otherwise, they'll stock it back in the warehouse. They also have costumes in its respective bags on sale right at the entrance to the warehouse. I considered some $15 costumes but opted for the ones posted on bulletin boards thanks to a better fit. Price tags are comparable to competitor's prices. This company accepts credit cards. It was overall a good experience. I'm also all for supporting mom 'n pop family run businesses so long as they provide quality products and services. Let's just say I walked out with TWO costumes and a 10% discount if you check-in on Yelp/Foursquare. I think I'll be returning next year! VERDICT: 5.0 - 0.5 stars for no air conditioning = 4.5 stars! read more

I was in desperate need of a costume last minute, and luckily was able to swing by here! There's a huge selection at an affordable price compared to the major Halloween stores like party city and spirit! Even more of a plus finding a costume on sale! Can't beat that! =) During Halloween time, there's a bit of a long wait to try the costumes on since there's only one changing room. And there's a limit of 2 at a time. But everyone was friendly and helpful. Plus 10% off if you check in on yelp! read more

Needed a last minute mask for Yelp's Masquerade Ball. You can browse their catalog online and then call in to see if they have it in stock. If they do, you can pick it up within 10 minutes at their warehouse. Saves the shipping costs if you live local. And pricing is not bad too. Quality of the mask was really good. It's not one of those cheap ones you get from thrift stores. Will definitely keep this on my places to go if I need a last minute costume. read more

Came through with an obscure costume at the very last minute! I was amazed! Kids costumes plus accessories - same day. Process of ordering online and picking up at warehouse same-day was very easy. Plus super affordable. I'll be back! read more

Amazon is great if you have time and money to wait around for shipping. I had a costuming crisis and this location saved the day. This huge warehpuse has extremely fair pricing and so much merchandise on hand that it's worth driving very very far to save frustration and stress of testing some questionable internet site. read more

They have a HUGE selection of costumes. Came here to look for Halloween costumes for my husband and myself. They offer a wide variety. They are open year round not just during Halloween season. They greet you right when you get off your car. Fitting room is also available for you if you wish to try on the costumes. Prices are also cheaper than most places. They also have a website for those of you that do not live close around here. read more

This place has been a life saver for Halloween and themed parties. Their website has a variety of costumes for all ages and sizes. Shipping or pickup is simple. read more

Excellent selection and fantastic prices. Not overpriced like those big name stores. We browse their selection online and pick up at their warehouse. It's a bit of a drive, but well worth it. With three kids, a big selection and reasonable prices are important. read more

Was in urgent need of George Washington costume for my son and approached them the prev day of my sons performance.The front desk staff was friendly and kind.I was little doubtful about the size of kids dress and the staff was kind enough to suggest me pay for both sizes ,check the size(without wearing it on my kid) and return whichever didn't fit.I did the same and got the refund for the returned /unused costume.Was very happy that it was mess free attempt.Thanks to Pure costume,it's worth for the money. read more

So disappointed in this company. Looks like others had a good experience but my costume was never delivered and when I contacted the company they said they would need to conduct an investigation which could take 2-4 days. I paid for 2 day shipping to get my costume the week BEFORE Halloween and not I will not have one at all AND I have to go through the effort to cancel the charge on my debit card because they will not be refunding me or sending me a new costume until sometime after the holidays!!!! BUYER BEWARE, you would think during their busiest time of year they would have SOME customer service, nope. read more

This is my 2nd time here and the first was 5 years ago. Day before Halloween I went to a local Spirit Halloween costume store....the items looked like they had been picked through thoroughly. Customer service was also nil because there were too many people in the store. I decided to stop by Pure Costumes Halloween day. I searched their website and picked out 2 costumes. You can't tell if the costumes are in stock unless you select the size then it tells you it's unavailable. Otherwise if the website shows it's available they will have it in stock. They do a great job keeping current inventory. They will hold up to 2 costumes the day you call and put it back in inventory if you don't show by the end of the day. I showed up at 10am. It's in an industry area with maybe 12 parking spaces and some street parking. About 4 parking spaces were blocked due to picture displays of all their costumes. No costumes were left out for people to grab and try on. I went into the building and told them I had 2 items on hold. They located it quickly and sent me into the restroom to try one item at a time on. Not too many people trying on stuff so I don't really know how many rooms they had reserved for it. The packaging on both costumes were intact and brand new. I took 1 of the 2 costumes to the register and received 10% off for checking in on Yelp (helped with the taxes). Prices for my costume was actually $10 less than online at Party City or Spirit Halloween as well. They even gave me a nice reusable bag with their logo for purchasing. Transaction went smoothly and I was in and out in less than 10min. read more

We ordered online and picked up at the warehouse. One of our friends had forgotten to order a costume, and the staff was able to pull one from the warehouse. She mentioned if we checked in via foursquare we get a discount. I was very impressed with their customer service. I will order from them again. read more

Very friendly staff, extremely helpful and everyone made it a pleasure to shop there. Needed a costume, very last minute, like the next day and found it there. Prices are reasonable and you're able to try on the costume. Will definitely support them again. read more

This place certainly does have a huge selection and great customer service. They greet you immediately when you walk up to the warehouse and instruct you on what to do. Basically, there are posters of their costumes collection outside of the warehouse for you to browse, and then you go inside with the costume information. After they grab the costume for you, you can try it on! Do costume stores typically let you try out these things? I have no idea. Because it's a warehouse and seems to do most of its business online, it's not TOO packed with customers, which is nice...especially if you hate kids, like I do. HAHA :D Lastly, I noticed they were kind of lacking in the accessories department, but after inquiry I learned that it's because most of their costume packages come with everything you need. Great selection. Nice people. I highly recommend it. :) read more

BEWARE OF "FREE" SHIPPING! I purchased a costume from the website, only to change my mind and go with the 'Elf' theme. They didn't carry the costume I wanted so I had to return rather than exchange. I followed the return instructions and realized I was being charge a fee, on top of paying return shipping out of pocket. This is the email I sent customer support a week ago with no response. I think a week is fair time so now I want to share with potential online shoppers. To whom it may concern: I just wanted to express my disappointment with your return policy. I happened to order my costume on November 26, after receiving an invitation to a Santa Party. As it turned out, Monday November 26 was "Cyber Monday" when your site was offering Free Shipping - I didn't ask for it and didn't go out of my way to find a coupon or discount code. I gladly would have paid for shipping as I pay for it with every online purchase other than Zappos and Amazon. Now, because I changed my mind on the costume, I am responsible for the return shipping AND being charged a 20% restocking fee. I'm used to being charged the return shipping fee (I believe it's usually around $6.25 or so they take out of your refund) out of my return, but have never experienced this double "fee" structure. I am aware that your website clearly states the return policy, but like most customers, am not anticipating the return of the item and therefore do not preemptively read the return policy. I just wanted to contact you before posting this, as I feel you should have the ability to respond before receiving negative feedback. My lesson is learned and I will do my part with my customer review to ensure others don't make my mistake. I find your 4.99 flat rate shipping to be a far more appealing offer than free shipping with a penalty and suggest sticking with that and ditching your "free shipping" promotion. Thank you for taking the time to read and consider this. read more

I should have asked for the girl's name at the front desk but she is very nice and very helpful! I called in the morning to see if she can some of the wigs aside for me, and she did it. Absolutely will recommend to anyone who needs costumes. read more

What a great find in the SGV! They have a great costume selection and is open to the public year round! The key is to check out their selection online, call in advance so they can pull the costumes for you to try on when you arrive! The warehouse has no signs in the front, but rest assured if you have the right address, you are in the right place! Super convenient and very reasonable prices! read more

Found this site online and the prices were pretty decent. Came in and tried them on (which they allowed even though it's a warehouse) and bought one. These people are super nice and friendly. I'll definitely come here again. read more

This place was awesome they had a great selection! they don't have a showroom but they have a website which is just as good! Staff was very friendly and helpful read more

Very convenient place, not busy, workers are very nice. I really like this place cuz its cheap

This place is awesome! You can call in with your order and they will have it ready for you as soon as you walk in. Once i was there we decided to buy more costumes and they were so quick and friendly. Plus the prices are great! Great spot for costumes... they have it ALL! read more

These people are crooks. I ordered a costume before Christmas and received on January 10th. The costume didn't fit (was too big). I returned it on January 14th. A few days after, I received an email from the company telling me that they received the costume and that : "upon inspection, it was determined that the costume has been worn" and that: "The costume had numerous dirty marks on it". They sent me pictures of "the costume" with the supposedly marks that were done by us. THIS IS ABSOLUTELY RIDICULOUS. ABSOLUTELY UNBELIVEABLE. The pictures were not pictures of the costume we ordered (and returned). They took pictures of another / older damaged costume and alleged it was ours. Moreover, they let me know that if I wanted that "costume" to be returned to me (since they can't accept the return) I would have to pay for the shipping (lol). I wrote 2 emails and asked that somebody (a manager) in charge get back to me. I haven't received any response yet. I have complained to my credit card company. Of course, I won't (never) order anything else from that company. oh and, I had no choice but rate one star before sending my review. In fact they do deserve 0 star. read more

Very upset with their return policy. I returned a Halloween costume early in October, never worn, everything brand new in packaging, and they did not give me a full refund. I had ordered 2 for my daughter and we kept the one that fit. I paid for return shipping (which is to be expected), but they also deducted money from my refund. Will never shop here again and will make sure I let everyone know of their unscrupulous policy. read more

Went here on the same day as I went to Halloween Club in Santa Fe (LA) and Costume Castle in Lake Forest (OC). The staff was quite friendly and this is pretty much their new storefront and warehouse for online shipping with a large, clean bathroom for dressing. Their prices were much lower than anyone elses and the quality of the costumes was even better than it looked online. Call ahead to let them know what you want to try on from the website and they'll even have it waiting for you. Also call to check the hours, since even though they are year-round, I'm not sure they're open every weekend. read more