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    Services - Super Fun Factory

    Event planning

    Face painting

    Party characters

    Super Fun Factory Photos

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    Recommended Reviews - Super Fun Factory

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    Reviews With Photos

    Arlene V.

    Do not book this company. I booked them 3 months in advance for my daughter's birthday. I paid the deposit and the day of the performer did not come at the scheduled time. I called and was told they made a mistake in scheduling, sent the performer late! My 5 year old was already waiting. A woman came in dirty and ripped attire showed up the last 30 min I requested a refund due to their unprofessionalism. They agreed in writing. This was in August. Over a month and a half later I followed up 3 times, told them today if I didn't not hear back I would br reporting this incident. I got a response with. Refund had been denied. This man has no word and pleased do not book with such a vile company who will ruin your daughter's special day and take your hard earned 250 without a delivery of services. Do NOT book with them. I wish I could give them negative stars. 9.20 update to his gaslighting immature response. He attacks all Truthful reviews. Attached pictures show he changed the time June for an event in August (lie it was a week). Lie I'm giving him a bad review becasue I was "denied" a refund. I'm giving him a bad review for failing to schedule and coordinate the event and for confirming in writing a partial refund for his acknowledged error and then GHOSTING me. Most unprofessional and vile. Do not let this man profit from your children's experiences.

    Princess Aurora engaging with the kids
    Estefy P.

    We had a great experience with Super Fun Factory. Our daughter's 3rd birthday was so much more special and fun thanks to the talent we hired through Super Fun Factory. I highly recommend getting a princess or character that can speak and do games. We had Princess Aurora (Sleeping Beauty) at our party and she was top notch. She was amazing with the children and her face painting was on point. She really engaged with the children in the games and helped me pass out cake and also in managing the children's excitement for the cake... many little fingers wanted to dive into it before it was ready. We also had Paw Patrol's Marshall which was a great addition for the boys. The performer did balloon animals and other fun creations while Princess Aurora did face painting. She was out of costume for this part. She had some really fun balloons that had sprinkles inside and you could shake and made noise like a maraca. Very fun! Note that if you have grass the balloons may pop. When it was time for our friends to go, the children didn't want them to go, or wanted to go with them haha They were a lovely addition to the celebration. The joy they brought to kids was priceless. Phil was also very easy to communicate with throughout the planning time. I actually had initially intended to have two Paw Patrol characters and then changed my mind as my daughter just recently started really getting into princesses. Everything was very smooth. Note you have to put a deposit when booking, which you can do through Zelle. You have to pay the balance ahead of time if you are using Zelle. You can pay balance the day of but it has to be cash. Also, you'll want to have a small table and two chairs set up for the face painting. Highly recommend Super Fun Factory and Princess Aurora. My neighbor said she was the best princess he has seen at birthday parties.

    It shows that I added my address.
    Melody M.

    Very unprofessional!!! I was talking to Philip about our son birthday and he confirmed the date and everything, I was keep asking him to send me the contracts because we had two birthdays b2b and I wanted to make sure everything is okay, after 1000 times that I requested the contracts he was asking me the events addresses and when I gave him the information he said sorry we do not work on that area and he canceled on me 7 days before the parties!!!!!!!! Not recommended at all, if you have restrictions for your service you have to tell to your clients in the very first meeting. So you replied me back with a make up stories to show people how responsible you are, but the truth is YOU ARE NOT!!! 1) I filled out the application WITH my address and everything and thank god for the screen shots... loolll!!!! people can see it here so please don't tell lie. 2) I have all my text msgs that shows you didn't reply me back and you better stop acting like a responsible person. 3) I do not have any miss call from you, I have all my call history and miss calls, so you better stop it. 4) and Yes you deserve one star even worst because you are telling people lie to protect yourself and your business.

    Annie H.

    This place is a hit! We rented paw patrol mascots and the owner was very accommodating and flexible. His prices are amazing! I will definitely use his services again for other mascot characters! Check out his store, you won't regard it!

    Texts after characters did not show up Sunday at 6:30.
    Aliza H.

    Scheduled 2 characters. Paid deposit. No one showed up. No heads up that someone wasn't able to make it. For a week birthday boy was excited for Spider-Man to come to his party and he didn't show up. Talk about disappointment. Responding to owner response: agreed deposit was initially offered back but has not been returned. Based on latest text (see screenshot) they've decided to not return my deposit because of my Yelp review. Zero integrity. Adding screenshots of our texts as further confirmation of exactly what happened. 6:30 Sunday they were supposed to be there. I texted and about an hour or so later got confirmation no one was coming. To suggest that I was told about this mix up as though it was communicated in advance is inaccurate. I changed date before I paid deposit or had formal contract. To mention it makes it seem like it was my fault characters didn't show up. To refuse to send me back my deposit because of my 100% accurate Yelp review only reinforces what a terrible company this is. I consider it well worth my $100 deposit if it can serve to save someone else from having to go through the disappointment we went through.

    Ana N.

    I couldn't be any happier with the service provided, we just had a donut theme party and our donut girl was amazing! She brought our party to life! Facepainted, did balloons and even games with the little ones!! All parents were super impressed by how kind and welcoming donut girl was with all my guest.. She was on time and even stayed a little after to take last minute pictures! I cannot recommend the fun factory enough I will surely have them again and recommend 100 %.

    WHAT WE ASKED FOR VS WHAT WE GOT!
    Marlene R.

    BEWARE!!! This company is ran by the most unprofessional, unreliable, rude owner I have ever dealt with!! We specifically requested a circus clown for our event back in July. Not only where the performers 20 mins late, instead of a clown & a ring leader we got a FAIRY!! The kids were very upset and confused they were expecting a clown! I attempted several times to contact the owner Phil, and was send to voicemail. He finally texted back replying, "I will send the performers home!". No explanation, no care in the world! His excuse was this, "My clown was off for the day." "So we GOOGLED a circus character and the fairy popped up"! " So we went with that."! He did not bother to call me or notify me at all! Thank you for ruining our party theme, and wasting my time and money. Pure Imagination Company is the only company who never disappoints. The ONLY reason I took a chance with a new SHADY company is because Pure Imagination does not have clowns.

    Jen T.

    Great add-on to our PJ MASK theme party for my daughter. All the kids loved it! Along with the balloon making it was really cool having all the girls with their wands, they even made a nerf gun which was really dope! My daughter had a blast along with our guest, thank you again !

    Jessica P.

    This company was recommended by a friend of mine , which is a relief when looking for a face painter for your child's party because unless someone has experience with the company, you just never know what type of service you're going to get. I requested a quote online and received a response within an hour . The prices are amazing with the packages , I had previously looked at other face painting pages and their prices were very high and you either picked face painting or balloon making, and they didn't include the entertainment. The owner Phil was very nice , I made my arrangement via text (I'm a millennial so this is my preferred way of communicating haha) . The week of , Phil reached out to confirm the event and the day of , the ballerina character was on time and with a smile ready to go. As soon as she walked in she went straight to my daughter and was ready to face paint and create balloons. The artist Francesca aka Bella Ballerina , was professional, beautiful, super friendly and all the kids loved her ! Her artistry was very nice and clean ! I'll definitely be hiring them for future events, with a special request for Francesca. My overall experience was excellent from my interactions with Phil , who even via text provided excellent customer service, to my interaction with The ballerina. All my guests were impressed aswell.

    Mile morales

    Omg super fun factor has the best price and character like Mile morales.highly recommend super fun factor

    Here they are dancing and singing to songs from the movie
    Eddie J.

    I want to thank Maui and Moana for the best performance I've ever seen from a bday party character They were in character from the moment I greeted them 40ft away from the kids and let me add the address I gave was at least a half mile away from where we were actually at that was googles fault but they had the best attitude greatest energy and my son had a blast

    Geo D.

    We hired super fun factory for my sons 4th birthday and are very pleased with joe things turned out. My wife hired them, I just paid the bill. They did a great job with the face painting. The kids loved it. The balloons were awesome. Again, the kids were happy. And the coco costumes were great. We paid for two and they included the third. It looked like we hired 3 different companies. All of our guest took pictures with the characters. My son was very happy and we were as well. I found the owner to be very nice and kind. I would definitely recommend this company for parties. I am a very difficult person to deal with. The type of work I do and the type of demands people place on me have made me very very demanding. The phrase "you get what you pay for" applies 100% in life and because I consider my work and what I do the best, I expect the best in everything and everyone. So for me to say that I'm happy with how things turned out with this company is a big deal. I also noticed when one of the character reached out to stop a kid from getting burned with the birthday candles. I noticed that and it went a long way. Many people are always out of it even when they work. That was very helpful. The character didn't have to do that but I appreciated it. I will use them again and recommend them.

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    Phillip F.

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    Phillip F.

    Thank you for your input. Your comments and suggestions are helpful.

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    Page 1 of 5

    Ask the Community - Super Fun Factory

    Do you have any fnaf (Five Nights at Freddy)?

    We have foxy Phil

    Would you happen to have any monster inc characters available for October 22nd ? If so how can I book?

    Yes we do! Call or text (323) 637-3425

    Would you happen to have a Bluey character?

    Hi and yes we do IG @superfunfactory… Read more

    Don’t See Your Question? Ask Away!

    Review Highlights - Super Fun Factory

    So they did balloon twisting with spray stencil painting and photograph with sonic for the guest for an hour.

    Mentioned in 13 reviews

    Read more highlights

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    Super Fun Factory - partycharacters - Updated July 2026

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