Adult Companion Care (ACC) provided seamless professional, reliable, loving, and personal home care…read moreservices for our family at a time when we needed support. Within one hour of a late night online request for help (for our 92 year old father) from various agencies, a personal response (rather than computer generated) came in from Jim Lindsey (President/CEO) who suggested connecting by the phone the following day; that conversation the next day was the second huge encouragement for us as we sensed genuine interest, empathy, concern and understanding of our situation. He set up an initial home visit assessment/evaluation, and this turned out to be a wonderful experience because there was no sense of feeling rushed or pressed. In addition, everything was clear and transparent. Afterwards, we had some weeks before our need for in-home care, but we could call ACC at any point before services to have additional questions answered or to update needs or changes. From speaking to various team members, it was clear that this company worked as a respectful and well-coordinated "family". Our close-knit family is very involved in the care of our 92-year-old father, who has a good number of chronic conditions and medical/health issues that need to be understood in order to care for him properly. Complete and careful body care/hygiene, good nutrition and prevention of illness or other conditions were important for us in our short-term need for services, but much more of our concern was our father's mental health and sense of feeling secure and understood by someone outside of the home. Our mother, 88, who did not herself need physical services, nonetheless, needed someone who could reassure her and who would be sensitive emotionally to both of them, in addition to doing things she could not do for my father that required special skills. From the first time we met Fatmata, the certified nursing assistant assigned by ACC, we were immediately impressed and reassured. She was a perfect fit for us, and my mother shared that it was like having one of her daughters around. We are four sisters and one brother who provide care for our parents. In other words, the caregiver needed to fill in for over a week and take care of a man who was under the observation and love of many family members. In ACC's complimentary hour of orientation/training, the daughter, who is a nurse, was impressed by Fatmata's manner as she was exceptionally intuitive, observant, and attentive with a high level of sensitivity and compassion. Although there was some initial adjustment for my father because he was missing his regular daily caregivers, after a couple of days, he was genuinely thanking Fatmata for her help. We are deeply grateful for Adult Companion Care and their dedication, personal care, and willingness to work with us to find the best support for our father so that he could remain comfortable and safe at home. With heartfelt thanks, the Duerbecks, Macks, Greenes, Olsens, and Swailes.

After working with Adventist, Visiting Angels, Synergy, and Right at Home, ACC Family was a breath…read moreof fresh air. The schedulers are incredibly patient, kind, and HONEST about what they can and can't do, which was such a big change. They also have some truly world class caregivers. There were some bad ones too, but in the end there were two people (Queen and Libby) who were simply incredible and were such a blessing to have caring for Mom. They have a relatively small pool of staff who can do lifting / transferring, but the ones they have are mostly good. They definitely tried to match our needs with their people, and as we provided feedback the matches got much better. They didn't have enough staff to provide full 24/7 care but worked with me as I filled the gaps with private folks. When they saw a snowstorm coming they would plan to have someone stay there for 2-3 days to prevent caregivers from not showing up due to bad road conditions. I have to subtract one star just for some of the bad caregiver experiences, and because billing turned out to be a bigger hassle with them than with other companies, but if I had to recommend a home care company in the DC area to someone else, it would without question be this one.

Niacare presents on the face as a trusted responsive home care provider. They are far from what I…read moreconsider to be a needed, trustworthy provider organization. In fact they are taking advantage of the most vulnerable citizens in our county. Namely, senior citizens and veterans. As a matter of record, and as a health provider for over 30 yrs , I have not seen an agency that demonstrates this low level of scruples, greed, and dishonesty. They will ask clients to give them large deposits of money to start care, in Increments of 1,000 dollars or more, then when care is done, they do not refund the deposit. All while being paid for the day to day services. They underpay their workers, and are literally robbing Peter to Pay Paul. This organization owes families refunds for deposits that they were given at start of care and in good faith. I am placing this review as a warning for anyone considering this provider as a partner in caring for your loved ones. They sound very professional and convincing on the surface, but it is an act. My next step is to be responsible and do more to expose this organization and hopefully close their doors for good. I care about the most vulnerable citizens not only in Maryland, but throughout this nation. I will not stand by and watch!. Sincerely, Really Concerned Consumer

From the owner: Niacare In-Home Services is a quality home health care provider serving clients in and around the…read moreD.C. Metro area. We offer wide-ranging care options to suit the specific needs of the elderly who are looking for in-home care based on lifestyle preference, safety, and comfort. Our well-trained caregivers are keenly focused on the well-being of the client, providing loving and compassionate care to everyone that has chosen us to serve them or their loved one. Contact us today for more information!

We have been pleased so far. We are very fortunate to have wonderful day care service. The night…read moreservice has been ok. Our biggest concern is communication. The office staff does not communicate well. We are also concerned with billing. We did not receive the invoices, when asked for them we received three invoices that have been paid via our credit card. However, there are many discrepancies and over billing. The company is not getting back to me to discuss the discrepancies. Not good business! I agree with Jacqueline H. Be very very careful!

Be very, very careful with this company. Do not allow them to have access to your check book…read moreand/or credit card information. They will misrepresent themselves in the initial meeting. They will not provide the necessary information needed for you to be reimbursed. Their staff will leave you during doctors office visits, trips to the hospital, etc.

TERRIBLE customer service and SCARY night nurse!…read more Zero communications from management--I had to chase them down with several emails in order to just get the names of the nurses that were assigned to me. I guess they think that people are ok with random strangers showing up at their home. The day nurse was really nice, but the night nurse was AWFUL. She had fallen asleep on my couch and when I woke up in the middle of the night because of the pain I was in, she was so upset that I had woken her up. I felt I had to tiptoe around my own home just so I wouldn't disturb her. She complained that she didn't have anything to do and when I said she could leave early since she didn't want to be there, she insisted she stay anyway, just so she could get paid to sit around, complain, and be a bully. STAY AWAY!!!!

I was much more than happy with Griswold Home Services. Home care started the day after I first got…read morein touch with them. The executives were efficient, responsive, and cheerful, and my home helper was wonderful. She was warm, hard-working, and thoughtful; she took initiative when appropriate, and she arrived on time every day. Highly recommended!

Where do I begin to say thank you and I also highly recommend, "doctors to you." Dr. Brown is the…read morebest there is for your medical needs. The request is a seamless process to make a request. You will get a response very quickly. The Customer service is impeccable and medical care so absolutely professional. I can't recommend this service enough. Thank you thank you!!

Please note that I am providing my review for the service request specifically. I have not received…read moreany services or been seen by any doctors. I found this medical business while looking for a same day, walk in service on the web for urgent care. To my delight this company supposedly services DC and comes to your home so I was very excited to submit a request since I'd feel more comfortable being seen in my home. But, to my disappointment, they don't serve "my area" in DC, specifically Deanwood. Perhaps it would be beneficial if they stated on their website which counties, DC wards, etc. that they service.

My uncle had a stroke several years ago and has since been in a Virginia nursing home. My sister…read moreand I decided this holiday season that we wanted to do more than just visit with him for a few hours at his nursing home. But since neither my sister nor I are caregivers, we knew we would need professional help to ensure he received the appropriate care while away from his nursing home. So, we arranged for respite care at Jules Comfort Care, LLC, so he could spend most of the day with us at my home and receive overnight care at the facility. The entire experience was just wonderful! From the first conversation with Juanita, it was clear that she truly has a passion for providing high-level, comprehensive care. Juanita and her team were compassionate, supportive, and professional. They provided my uncle with exceptional care in a home-like environment where his comfort and care were the priority. He definitely received a level of personalized care that he just does not get at his nursing home. My sister, uncle, and I highly recommend Jules Comfort Care, LLC.

From the owner: Jules Comfort Care is a serene assisted living home, overseen by a dedicated registered nurse…read moreembodying the core principles of respect, integrity, compassion, and excellence. This haven offers a tranquil environment where residents experience personalized care, fostering a sense of dignity and well-being. The professional staff ensures a harmonious atmosphere, creating a home that prioritizes the individual needs and comforts of each resident. On-site Nursing Care Semi-Private and Private Rooms Personalized Care Plans Assistance With ADL Medication Management Nutritious Meals

Very responsive to clients request about caretakers' modification of hours to accommodate…read moredifferent schedule. Promptly find replacement when caretakers cannot fulfill requested time Diligently follow up when introducing new caretakers

This company is a caregiver. It's providing care to my mom and my sister. The staff (Jenny) is…read moreoutstanding to assist with any problems clock in and out at any time. I am very happy with the company.

I have used this agency on more than one occasion and each time the CNA's were excellent. They…read morewere knowledgeable, kind, and gentle ith my mom - and that counts so much. I have called with only one hour's notice and they were able to find me a caregiver. If you need assistance for your elderly parent - please consider them. Mehri- the office manager will always help you .

From the owner: Visiting Angels is a national, private duty network of home care agencies. We are proud to be the…read morenation's leading provider of non-medical senior home care services. Our Angels provide in-home care, elder care, respite care, senior personal care, elderly care and companion care services. With our senior home care services, elderly adults can continue to live independently in their own homes.