THE GOOD: Makaiyah is the first person you see as you enter…read moreWoodbine. She is the most kindest & helpful start to the Woodbine welcome. Don 1-S Unit Manager was very professional and caring person making sure everyone was cared for properly. The Rehab program is the star of the show! Andy the Director, Zaybe, Jerrod, Brittany, Jade, Regina, Danielle & Muhammed. The lovely ladies of Activities also share the star with the Rehab department. Evelyn the Director, Lorrie, Michelle & my puzzle buddy Shereen are above the moon AMAZING. The various games we played, getting my nails done, coffee time (great brew) & giving us snacks once a week. The kind gesture was heartwarming. Can't forget the amazing musicians Bill & Anthony who shared their amazing talents with the residents. I truly miss my days of activities in the dining rooms! Shout out to the on-site hair stylist who does hair every other Monday. She worked her magic on my hair. It was tangled pretty bad due to my illness. Blessings to her! My favorite RN's on 1-S, Jennylynne the AM lead & Anita the PM lead (since resigned) treated me so well. Their warm demeanor added in a pleasant stay. I never had to worry or question anything when these two were on staff! The wound nurse Aminah had excellent heeling hands & heeled a wound I had on my side. There were some CNA's who were outstanding & very professional. Allison, Valerie, Rose, Lydia, Hannah, Bernadette, Tamara (overnight) & Blane (overnight) & Mayta (weekends) were the cream of the crop! There were times when I needed certain supplies from Central Supplies. Thomas, Bright (hope I spelled it correctly) & Sean showed the utmost care & professionalism. They were always very friendly! Last but not least Dawn the 1S unit receptionist who arrived mid my stay here was always so polite, friendly & helpful! THE BAD: The food from dietary here needs several upgrades. Not sure what the budget is but it's obvious no care went into the preparation. Requests on many occasions were not honored and when meal orders were wrong there was no accountability. On one occasion I received burnt pizza and when I asked for a replacement I was sent a half cooked chicken breast with egg noodles. However one time I was missing a salad for lunch the kitchen manager made me a beautiful salad & brought it to me. Excellent service recovery! The Kaiser doctor assigned when I first was admitted Dr. Ansari was amazing, professional & caring. The rotation changed & Dr. Khan took over until I left. She was the opposite of Dr. Ansari. I felt I needed a few more weeks of PT & had to file two greivances to prove I needed this extra time. Dr. Khan kept signing off for my discharge despite my requests to stay. The entire 2nd shift staff on 1S was terrible. This was after Anita the charge nurse left. Needing assistance after 1st shift left for the day just wasn't going to happen. Don't call for them 30min before shift change because there would be no one in sight! I didn't know many of the residents by name but there was one who was so kind. Shout out to Ms. Gladys, peace & blessings to you always!

We chose to return to Woodbine for my mother's rehabilitation after a previous stay there,…read morefollowing a serious infection related to her knee replacement -- we trusted them based on that earlier experience. This time has been a very different story. The nursing staff has been unresponsive when my mother needs assistance, and because I'm not able to be on-site every day, I rely on being able to reach the facility by phone to check on her and advocate for what she needs. Over the past three days, that has become nearly impossible. I've reached out to the unit manager, the assistant director of nursing, the assistant administrator, and the nursing unit desk -- every contact we were given -- asking basic questions or requesting updates, and I have not received a single callback from any of them in three days. Now, when I try to call, the voicemail boxes for those same contacts are full, so I can't even leave a message. For a family with a loved one in rehab who isn't able to speak up for themselves in the moment, having no reliable way to reach staff is a serious problem -- not just an inconvenience. I want Woodbine to succeed, because I've seen them do better. But right now, families considering this facility should know that getting a real person on the phone, or a callback after leaving a message, is not something you can count on.

Tl;dr: If you can afford it, this is absolutely the place for your loved one…read more We had to place our mother in a memory care facility rather suddenly after an unexpected deterioration (after a longer slow deterioration of several years while she still lived independently), and we feel so lucky that Silverado Alexandria was able to find a space for her quickly. During a traumatic time, the Silverado team (especially Lindsay, but everyone we interacted with) was a rock for us, giving us guidance, comfort, and resources. They have every level of coordination available, and we leaned heavily on them for help in getting our mother in and settled. Dementia requires such a different outlook than most health care, and it was a relief to work with a team that 'gets it.' The facility is clean and more like a nice hotel than a nursing home. They have a lovely little outdoor patio, and are planning to renovate to create more protected outdoor space for residents next year. Rooms and bathrooms are nice, no complaints there. You can bring in your own furniture or use theirs. My mom, after going in peacefully (we told her she needed to be monitored for a medical issue for a few days) had a rough first week. She was very agitated the first day, and constantly called us for days. Through it all, the staff was so kind and respectful to her, and gave us advice on how to respond. The whole thing was of course very painful for us, but the frequent updates and communication and advice we received from Lindsay, Dana and the team went a long way towards helping us cope. My mom did start to settle after a couple weeks, and after a month was eating meals with others, participating in activities, and sleeping well. Now that she has been there for two months, I can honestly say my mother is looking younger than she has in years. She was miserable at home, lonely and confused and bored. Now, she seems so much less stressed, even standing up straighter, and there are even fewer wrinkles on her face. Though when we visit she still wants to go back to her old life (me too, mom), she is now safe, healthy, and has so much more stimulation and engagement than she did isolated at home. She got physical therapy to strengthen her against falls, she socializes with residents and staff, and they even go on outings to local parks or historical sites! The staff take her (and others) on walks in the wooded cemetery next door whenever weather allows. The way the staff interacts with residents is inspiring. Every staff member is trained to handle dementia, and they are all kind and friendly and respectful. I've learned a lot from them about how to react and what to say when visiting my mom. These people really care. I'm trying to include as much info as I can think of, since when I was searching for facilities it really helped to read accounts from others who had gone through this. The place is spotless whenever I've been there. They're in frequent communication (we can text or email Lindsay anytime) and solve any issues promptly. The staff seem well-paid and glad to be there. They have a concierge doctor you can use before/during/after transition, if needed, but can move your loved one to the facility medical staff whenever you're ready. My mom says the food is good and they have great cookies. (One of the activities they do each week is baking/cooking!) Thanks to Silverado, I'm confident that my mom is receiving the best care and quality of life she could possibly have, and I know they'll continue to be there supporting her (and us) every step of the rest of the way. It's expensive and self-pay, but if your loved one can afford it, it's the best place in the area by far.

It's nice to read the positive reviews of Silverado Alexandria. I sincerely wish our family had…read morebeen able to write one. My father entered Silverado Alexandria in November 2025 after our family was impressed by everything we were told the facility had to offer. Over the next several months, however, we experienced significant staff turnover, poor communication, unexpected charges, unkept promises, and, most concerning, serious issues involving my father's safety. Eventually, we felt we had no choice but to move him to a Silverado facility in California. He passed away in June. I could write a longer review detailing everything that happened, but I'll focus on a few incidents that I believe families considering Silverado should know about. A doctor prescribed my father Ativan and ordered that my father not be left alone for three days while he adjusted to it. Silverado charged us an additional $720 per day for one-on-one supervision. Despite those instructions, my father--who had dementia--asked the one-on-one attendant to leave his room, and the attendant did. My father was then left alone, fell, and spent three days in the ICU. Several members of the nursing staff, as well as the doctor, expressed frustration to my sister and me that my father had been left alone. Yet when I later met with management, I was told by a manager named Melissa that my father had not been alone when he fell. We were never given a satisfactory explanation for these conflicting accounts. While my father was hospitalized and restrained in his hospital bed, Silverado continued providing a one-on-one attendant at the hospital around the clock and continued charging us for that service. Melissa subsequently left Silverado. After her departure, another staff member told me, "With Melissa gone we can hopefully get back to the 'Silverado Way.'" Communication was another major problem. We have records of numerous phone calls, emails, and text messages to staff that went unanswered. Perhaps most troubling, Silverado allowed a person who was not on my father's authorized list to pick him up and leave the facility with him. When I questioned how this could happen, Silverado responded in writing that preventing a resident from leaving with someone--even someone not on an approved list--could violate the resident's rights. That explanation was especially difficult to understand because Silverado was simultaneously charging us an additional $720 per day for one-on-one supervision because they said my father was "exit seeking" and had attempted to get into an elevator. I understand that other families may have had very good experiences at Silverado Alexandria. Ours was very different. What concerns me almost as much as the incidents themselves is Silverado's unwillingness, in our experience, to acknowledge mistakes or take responsibility for them. I've noticed that Silverado responds to some reviews. I sincerely hope they respond to this one. Our family would still like answers to these questions, and I suspect families considering placing a loved one in Silverado's care would like to hear those answers as well.

TERRIBLE customer service and SCARY night nurse!…read more Zero communications from management--I had to chase them down with several emails in order to just get the names of the nurses that were assigned to me. I guess they think that people are ok with random strangers showing up at their home. The day nurse was really nice, but the night nurse was AWFUL. She had fallen asleep on my couch and when I woke up in the middle of the night because of the pain I was in, she was so upset that I had woken her up. I felt I had to tiptoe around my own home just so I wouldn't disturb her. She complained that she didn't have anything to do and when I said she could leave early since she didn't want to be there, she insisted she stay anyway, just so she could get paid to sit around, complain, and be a bully. STAY AWAY!!!!

I was much more than happy with Griswold Home Services. Home care started the day after I first got…read morein touch with them. The executives were efficient, responsive, and cheerful, and my home helper was wonderful. She was warm, hard-working, and thoughtful; she took initiative when appropriate, and she arrived on time every day. Highly recommended!

Dr. King has been caring for our two elderly German Shepherds for going on four years now. What…read morestarted as regular checkups and the occasional GSD-specific issue has evolved into something more involved: prolonging their quality of life through acupuncture, laser therapy, and medication. Today, the girls are a spry 13 and 14, and I credit much of that to Dr. King's care. But Dr. King isn't just a vet, he's also a matchmaker. He knows us well enough that when a Belgian Malinois came through his care in foster, he sent me a photo. She's now part of our pack. You'll be hard-pressed to find a vet more dedicated to his craft, his patients, and continuous learning, or one who's a truer partner to the people he works with.

I can't recommend Dr. King enough. He met with me and my dog for an evaluation towards the end of…read moreher life, and gave me an honest assessment of my options and what I could expect. He is kind and compassionate. When it came time to say "good bye" to Daisy, it was so nice to do it in my home rather than a cold office where she would have been scared. When I am ready for another pet he will definitely be the vet managing their care.

My mother needed assistance around the house after a fall. Leaving me with the difficult decision…read moreof finding someone to assist my mother on a daily basis after calling pure hearts company they placed a caregiver in the home for a price I can afford.

From the owner: Hospice Home care…read morePediatrics Wounds

My brother sister and I were faced with needing to make a decision about who to have for Hospice…read moresupport for our mother after she fell and had to have surgery. We ended up going with Capital Caring, and I am so happy we did. Our mom had been residing at the Wellington in Lake Manassas, and Capital Caring worked well with those staff. They were amazing throughout everything. Judith, the head nurse, had excellent communication.- contacting me consistently after she visited with my mother. Bob was a pastor who saw my mom regularly, which we all appreciated and also had great communication.. Gloria and Louis also did a good job with our mother. I feel like I was listened to throughout the process, and everyone was very caring and understanding. They did an excellent job helping our mom be as peaceful and pain free as possible.

DO NOT HIRE THIS COMPANY FOR YOUR LOVED ONES!!! Terrible…read moreservice with complete lack of coordination for service provided. Nursing staff is a mixed. Some are caring and professional while other are rude.

My husband and I recently had a family member who required immediate care. We called Elder Options…read moreSenior Care late on a Friday night expecting to just leave a voicemail. Instead, we were put in direct contact with the owner Josie that night. She could not have been more supportive and compassionate with us when we explained what we needed. She immediately sprang into action and came up with a care plan for us that enabled us to keep our family member at home. The quality of care that was provided was top notch and I cannot recommend it enough. I gave them 5 stars, as the top rating on this site but I would gladly give them 10. If you want to get top notch quality care for your loved one, please contact Josie and be assured that you are getting them the best care available.

I was put in touch with Josie by a social worker in a nursing home in Woodbridge Va. with regards…read moreas to caring for my mother. I can't express enough the overall care and compassion Josie had for my mother and I when we met. She was so incredibly helpful in getting everything set up for mom's home care. Her amazing staff of nurses are absolute angels in my opinion. They were so kind and gentle in caring for my mother, Especially Sally. Josie was so easy to reach and when I had a last minute change in nursing needs for mom, She and her staff made it happen seamlessly and immediately. If you ever find yourself in need for in home care, and if I ever require it again, Josie will definitely be my absolute first call. I believe there are some people in this world that are the best at what they do and Josie and her staff are exactly that!

When you speak at immigration conferences advocating for more liberal national immigration policies…read more(translation: you need more cheap labor), don't presume to speak for all of your residents. It presumes too much, even though in your mind you think you have a captive audience. This place is a huge beehive. The common rooms look lovely. At $5 K a month, they should. Everything else is college dormitory quality. It's basically storage for old people, stacked on top of one another. Look for a nursing home further out from urban cesspools -- further, smaller, more people oriented. This is just a business. NEXT !!

Plus two stars for the administration's response to the pandemic. They've done a commendable job…read moreand I'm grateful that my mom and her friends and neighbors are safe and well.

This Arlington-based franchise operation (zip code 22202) is a FRAUD. Do not believe any of the…read morereviews on this website or any site associated with this agency. If you love your loved ones and truly care about them, STAY AWAY AND BEWARE of its modus operandi. First of all, one of their modus operandi to RAISE THE HOURLY RATE, they tell you their caregivers (CG) are on double time (even if they are not) and that "the owner wishes to meet you half-way by charging you $50 per hour." If you wish one of their CGs to come back or if you say good things about a CG, the rate goes up! They said, I am horrendously "picky" when it comes to CGs. In truth, they should be embarrassed. For $36-$76 per hour, I expect a top notch service - all their CGs barely do nothing!!!! Synergy Arlington NEVER SCREEN their caregivers (CG). The CGs they sent were SMELLY (with the exception of one who came in the evening between 4PM-8PM, they all smell like SKUNKS), super late, unprofessional, unreliable, highly opinionated, and the majority had no clue on what they are doing. Synergy's schedulers, Filipina office manager, and owner are just as BAD. The Ghanaian office scheduler is very dismissive, highly insensitive, and lacks candor. For example, she wants you to work with her schedule instead of the other way around. In her inability to find a CG on the time slot I selected, she insisted that I accept her proposed schedule. Turns out, she was LYING. It was just a ploy, and I caught her red handed!!! She ended up going back to my original schedule because from my conversations with the CGs, my schedule was easy to fill as they prefer to either work their normal job or whatever they chose to do. Of course, this Ghanaian officer person never apologized. In a separate situation of her inability to carry out the spirit of the contract of the care service, she insisted on me accepting a male CG even if I preferred a female CG. Talk about unprofessionalism and allegedly being #1 in the care industry, this Ghanaian office queen is very needy and cannot get her acts together. There was not a day that she did not call or sent me text messages more than once. OMG. Such a work of Art with a capital "A." Yes, NONE of the officer personnel, including the owner use a professional email address. All of them use "gmail." None of the CG uses a uniform so you can easily identify them!!! When I raised my concerns to the office manager, nothing happened. When I reached out to the owner, instead of finding a solution, he offered to supposedly let me go as if I was unprepared to cut ties. That confirmed my suspicion that all the office personnel were working at the behest of the owner. Yes, I had been researching for weeks, however, at that time, I was being careful and reading the service agreement for legal actions. When I first read about Synergy, I thought they could be trusted, or they were that good because all the reviews were way up there. They are nowhere close to these reviews. In fact, all these reviews are FALSE!!!!! Perhaps, it is right to say, they wish they are this good. On the scale from one to 10? I rate them NEGATIVE 10 or 100. So, when the owner offered to clear me out of the contract, I never hesitated!!!! The following day, I had a different agency start right away, that quick and I have never been soooooooooooooooo happy. I wish I had found this agency instead of Synergy. Because of this bad experience, I do not think I will overcome my PTSD with this franchise. The fact that Synergy allows this operator to continue to exist, they also failed. They do not conduct due diligence. It is clear to say they are all about the money, not about care as they seem to advertise. I will NEVER reach out to Synergy even if it is the last franchise operation in the face of this earth. DO NOT BE A VICTIM. NEVER BELIEVE ALL THE SPARKLING REVIEWS. SYNERY IS TERRIBLY BAD-BAD-BAD.

I had a more invasive foot surgery than I expected. My recovery was 30 days reclined and on one…read morefloor. After 2 weeks of family helping I decided to meet with Janet Barnett to go over what to expect if I employed Synergy. I did not need much or So I thought. Synergy assigned Nicole to me and she was so easy to have in the house. Her kind manner put me at ease. She initially reminded me of my meds. She did my laundry upstairs, picked up kitchen and continually made sure I kept hydrated. She also made simple meals. Her picking up the area I was in was a gift since I was frustrated I could not. After 21/2 weeks I was able to walk more and did not the extra help. I felt confident with Nicole and would recommend Synergy and Nicole without a doubt.