Great crew, from sales to project manager, to installers, to inspectors, to accounting. Very…read moreresponsive and pleasant. Quote was reasonable for the value of the solar panels and battery back-up. Highly recommend Vital Energy.

Please do your research and get everything in writing before hiring this company. Based on our…read moreexperience, the company has only been under the current ownership for a few years, which was different from the impression we were given when we hired them. We are currently in a terrible situation and have incurred a significant amount of additional expense. Our home is not currently safe or suitable for us to occupy, and we have been unable to live there. Communication from the company has been extremely disappointing. We have not received meaningful responses directly from the company and have primarily been communicating through the owner's attorney. I strongly recommend doing your due diligence, getting everything in writing, and making sure you fully understand who you are hiring and what is being represented before moving forward. This review is based solely on our personal experience with the company.

I would gladly recommend Santa Rosa Solar and electric to anybody. They went way above and beyond…read morefor me helping me find the right inverter to replace mine that had outlived its days. Thanks so much for helping me get back up and running.

Had a great experience with Solar Santa Rosa! They were very responsive, thorough and friendly. I…read morewas given options, and the process was explained to me in detail. I appreciate being taught during the process which made my decision to move forward that much more comfortable. I've priced out other systems where I wasn't really sure what I was even getting. However, the price was fair, and the install time for my timeline and needs. Thank you Team Solar Santa Rosa!

It's done! For us , it had been a little longer project than…read moreanticipated based on our home. But it's done! Thank you to Dan Moran, our project manager, who was always available whenever I called with answers or solutions. Dan has a very calm demeanor and an easy flow in explaining different processes and how the system and the app work. I really appreciated Juan Carlos, our electrician. In addition to upgrading our panel, he had to do a couple of hole patches in our wood siding , which is out of his general scope of work , but did a nice job at it. Juan was very thorough and I appreciated his cleanup when he was done.There was no scraps of wire, electric tape, nothing left on the ground, which was very much appreciated. And as a side note, there are four houses on our street who have used Northern Pacific Power for their solar needs. Which I would think in itself, is a pretty good recommendation.

Five stars for the installation -- outstanding project manager and crew: responsive, punctual,…read moreprofessional, top-quality work. One star for the sales process. When we raised concerns, I believe the salesperson my partner dealt with wanted to make things right, but sales leadership stepped in, dismissed our concerns as unfounded, and offered nothing. Those concerns were (and still are): 1) Sketchy contract execution. NPP offers a 5-year prepaid lease in partnership with Balto Energy. It lets homeowners offset installation costs because the leasing company collects a 30% federal tax credit (no longer available to homeowners) and, in NPP's words, "monetizes that tax credit over 5 years." The contract was executed by sending the DocuSign to just one partner, with all owners lumped onto a single signature line -- one person signing on behalf of the other. For a married couple in California, that's legally questionable under community property law, given a) the encumbrances placed on jointly owned property, and b) no power of attorney authorizing one spouse to sign for the other. I never saw the agreement until installation was underway. 2) Misleading claims. My partner was told, verbally and in writing, that we'd "own the system outright" at the end of the 5-year term. In truth, the contract contains only vague language about a fair-market-value buyout, with no detail on how to initiate it or who to contact at end of lease. We've had zero contact with Balto through this entire process -- only NPP -- yet NPP's sales director told us they have no role in the lease agreement once it's signed. In other words, they don't stand behind the product they sell. Don't be like us -- do your diligence (especially if you're over 65 and new to solar leases), verify every claim against the actual contract language, and make sure all owners review and sign every agreement.

A couple of years ago, my previous contractor abandoned my solar storage project without obtaining…read morethe necessary permits to operate. I had heard great things about Synergy and contacted them to see if they could help me with my predicament. (I wish I had chosen them in the first place). Anyway, Justin, one of the owners, came to my home to check out my system to see what was needed to make my system compliant. He said that Synergy would be willing to resolve all the issues! I am so grateful for Synergy and their overall empathy and integity. Peter, Raven and Andrew were sent out and made all the corrections required PLUS maximizing the solar production to energize my home more efficiently. It was not an easy job so they are champions in my eyes. I was unexpressably excited when I finally got PG&E's coveted "permission to operate." If you are considering hiring a contractor you can trust to install or upgrade solar, I highly recommend Synergy Solar & Electric .

Mike and Justin, along with Peter and his crew, are all great to work with. They answered all of my…read morequestions and provided a competitive proposal. Installation was completed well before the initial estimated date. The install is well designed and clean. They handled all the permitting and communications with PGE. If I ever need more solar related work, this is my go to company.

Taylor Energy installed our solar panels 8:years ago. They have been working perfectly since then…read moreand saving us hundreds of dollars in electricity bills. We needed to reroof our house, so contacted Taylor Energy to deinstall and reinstalled the panels. They coordinated every with our roofing contractor. No small feat as the first appointment with the roofer was cancelled due to rain. The crew came and did an awesome job. They also installed a charging port for our new EV. It works great! We highly recommend Taylor Energy for solar. Customer service is wonderful and the quality of work excellent.

I dare you to find a better solar outfit. Probably the biggest problem is getting in line, as they…read moreseem to be pretty busy. From beginning to end, they were a class act. Professional but personable. Flexible but informed and guided by regulation restrictions which they were well versed in. I never felt like they were out to make a buck and generally wanted to help maximize our energy needs.

Working with Ambrose to get my solar installed was a great process. They were responsive to…read morequestions and contact and when we had appointments they arrived on time or early. The on the ground workers were professional, friendly, and finished the work in a timely manner. They also helped me with communication with PGE to get the panel upgrade and even to lay conduit for a power upgrade. I was recommended them and I would recommend them to others in need of solar.

I have to honestly say we are super impressed with this company. We were recommended by a co-worker…read moreof my husband. Going local made so much more sense, if something goes wrong, there's no need to wait weeks to get it fixed. Someone will come and repair anything in a couple days. The larger companies can't make that happen. We decided to go with the larger install and added a battery to get that added protection and savings, and I'm so happy we did. Hermelinda was our main contact in customer support and she was always on top of it, along with Janai, Bri, and Stephanie, if Hermelinda was out of the office. Alll the technicians were very professional, they didn't mind me asking questions and were very excited and love what they do. I highly recommend them.

I had a very complex solar job (remove existing, repair/clean, remove/replace roof, put everything…read moreback, add battery) and First Response was FABULOUS! I interviewed more than 5 other firms and they were standouts even then. First response had to manage through weather delays, roofing delays and a PIA owner (me!) they over delivered. Everything works great, I didn't have to complain once which is a first in many many years. You can't go wrong with First Response

First came heat pumps and an EV. Having our solar system installed was the last step in our…read moretransition to becoming an electric home with its own power source. Along the way we had plenty of time to research rooftop solar and local contractors. First Response Solar stood out from the very beginning. It was clear that they understood why they used each piece of hardware and how these pieces related to each other and to our needs. We chose them over three other proposals and could not be happier! In addition to doing top notch workmanship, Chaz and Dylan are easy to work with. Our system performs exactly as they had described it to us. Obviously it is a big step to invest in a solar roof and we feel that we now have a system that is well designed, perfectly installed and fully operational. We cannot recommend First Response Solar highly enough.

We had backup battery systems installed at two different homes--one in Napa and one in Marin--and…read morehad an excellent experience working with SonoMarin Solar on both. The original solar systems were installed years ago by SolarCraft and Ambrose. When it came time to add a backup battery in Napa, we chose SonoMarin first. That project went so smoothly that we later asked them to install a battery on our older, more complex Marin system as well. Despite the added complexity, they handled both installations efficiently and got everything up and running without drama. Ayelet in the office deserves special mention. She provides near-instant responses to texts and emails, keeps everything moving, and somehow manages to coordinate all the moving parts with ease. If you've ever dealt with solar projects, you know how valuable that is. She had seemingly infinite patience for my never-ending questions, handling them with professionalism and speed. She also helped me apply for relevant rebates and helped interface with the nightmare that is PG&E, making it all look easy. The whole team jumped through hoops to get the system in before the tax break expired. SonoMarin is a small company, localled owned and run by the same people I originally worked with at SolarCraft on our first install years ago, which really shows in the level of care and accountability. Avner and Nick have built a great company. Pricing was competitive--frankly, all three bids we received were in the same range--but the execution and communication set them apart. I would recommend SonoMarin without hesitation.

Amazing in every way!Incredible service and great group of people who love what they do!!win//winread more

Diamond certification and prolific reviews turned out to be what we experienced with their work on…read moreour Guerneville house. Their estimator was knowledgeable and precise explaining options and what was required The resultant estimate was detailed and transparent. The two electricians were clear, efficient and communicative explaining one project that could not be completed that day. They also completed a clean-up of past gerrymandered wiring. All in all, we are pleased with their work, transparency and definitely for the value received.

Update: I had them come out to install an outdoor outlet and fix a couple problems. They showed up…read moreon time and got the work done perfectly in one hour. 5-star experience. ----------------------- I contacted B. Henry's Quality Electric when my solar inverter needed replacement. Even though they didn't perform that work themselves, they referred me to one of their installers and, in the process, saved me money by bypassing the markup they could have charged. That level of honesty is pretty rare. They could easily have kept the work in-house or added a layer of profit, but instead they focused on what was best for me as the customer. They also followed up several times by email to make sure everything was going smoothly and that I was happy with the outcome. Great customer service and a company that clearly values long-term relationships over short-term profit. Highly recommended.

I couldn't be happier with my experience with Solar Sesame…read more My situation was a little more complicated than most because I already had an existing leased solar system under NEM 2 that I wanted to preserve. That meant my new system needed to be designed as a non-export system with battery storage. Before choosing Solar Sesame, I had already received three other quotes. My existing provider kept pushing another leased system where I'd continue paying per use. While it was cheaper than PG&E, it was significantly more expensive over the long run than owning the system myself. Another provider told me they couldn't fit enough panels on my roof to meet my energy needs and recommended much more expensive alternatives. A third provider quoted nearly 40% more than another installer for essentially the same system. Solar Sesame stood out immediately. They designed a system that fit all the panels I needed on my roof, met my energy goals, and came in at the best overall price. They also went above and beyond when the federal tax credit rules were changing. They were able to structure the project in a way that effectively preserved those benefits for me, which I really appreciated. Originally, I planned to install just one Tesla Powerwall. After doing more research, I decided I wanted two. I found a competitive online offer, and without any hassle, Solar Sesame matched it by adding the second battery at a heavily discounted price. That flexibility and willingness to work with me made a big impression. Throughout the entire project, the team was transparent, professional, and kept me informed every step of the way. There were a few delays, but they were all related to the PG&E process rather than Solar Sesame. Now that everything is up and running, I'm extremely happy with the system. The installation looks great, my electric bills have been dramatically reduced, and I feel confident I chose the right company. If you're shopping around for solar, I highly recommend talking with Solar Sesame. They earned my business by offering the best combination of value, expertise, transparency, and customer service.

Solar Sesame is a brokerage company, they don't install the panels; they work with another company…read morecalled GoodLeap that installs, maintain and owns the solar panels. There is a 3.59% increase annually to a flat rate fee and a connection fee with the quote. After 25 years of this contract, you can choose to buy the panels (by that time, the panels will be 25 years older), but if you'd like to keep the panels, it'll cost a todays estimate of 900-$1200 to maintain annually. When I did the calculations would $327 monthly for electricity. And even with the panels, there is a $15 connectivity fee to connect to the main grid aka PG&E. So the quote I got is unsustainable for what I'm trying to achieve; which is to be independent from PG&E. Because I used only about $30 of electricity and $15 gas, but have to pay $125 delivery fee from PG&E, and it's just gouging for no reason. And the solar sesame quote I got ended up more expensive in the long run than if I stayed with PG&E. I was referred to an actual government run solar panel installation company through a local state and federal program called Grid Alternatives and is looking forward to a quote from them. was told by a clean energy program that I may be able to get solar panels free of charge and get a electric panel upgrade at no charge if I qualify. After meeting with their rep; they were pressuring me to sign at the meeting. Very aggressive. The solar seasame rep said he has been with the company for 10 years; but solar seasame was established in 2021. Maybe I heard this wrong, but there were a lot of questions unanswered; and a lot of confusion on who and what is getting done. They also use the Tesla battery...which I don't want to support. Unfortunately I will not be going with Solar Sesame.