My partner and I were very interested in renting one of the properties listed by Owen's Property…read moreManagement, but unfortunately our experience has been frustrating from the start. We've been trying to get in contact with them for about a week and a half through calls, texts, and even by visiting their office in person, only to find out that no one is actually there. The contact information listed online didn't seem reliable, and we were given different numbers to try instead, which only added to the confusion. I do want to highlight that Adam was great, he was responsive and got back to us in a timely manner. However, he isn't able to assist with property-specific inquiries, so we were referred to Jesse multiple times. Despite being told on more than one occasion that Jesse would reach out, at one point even the same day, we never heard back and were left waiting days without any follow-up. At this point, I can't imagine the amount of loss occurring due to this kind of lack of communication. Since then, we've moved on and are now working with another property management company and are in the process of signing. Overall, this experience has been disappointing, especially when we were genuinely interested in moving forward. It made the process unnecessarily stressful and left a poor impression of the company as a whole.

I just wanted to express my deep dissatisfaction with the service I have received from your…read morecompany. I am extremely concerned by the significant lack of communication and the failure to clearly describe the application process. Better communication from your part would have been incredibly helpful throughout this experience. Not leaving someone to wonder if "applications have been received" or if they are "under review", or the only response you receive is "owner decided to go a different rout", only after you get their attention by submitting a bad review. Furthermore, I would like to emphasize that simply editing a comment or response does not fix the underlying issues or make the situation right. I hope you take this feedback seriously and work to improve your transparency and responsiveness for future applicants. Have the day you deserve

New tenant as of June. I really appreciate the timely communication and kindness we received from…read morethe staff. Excited for this new chapter.

From the moment I applied to rent a property with RNB, I spoke with Karina and Kevin and they have…read morebeen so professional, kind and offer excellent customer service as I navigated the application process. Each time I called to ask a question I had the opportunity to speak to a real person to get clarification immediately which is priceless in today's world! Keep up the good job

Mercedes was very rude and unprofessional. Asking simple questions leads to her hanging up the…read morephone in your face.

Easiest 5 stars ever. Scott and his team were a dream company to rent from. Wish we found them…read moresooner; in fact, we'd still be renting from them if we hadn't purchased our forever home. I've lived in a lot of different apartments/rental homes and Sac City Rentals was my best experience. Here are some examples: we noticed a few ants and reached out to Scott. The next day, a professional pest control company came over..never saw another ant after that. Also, there was a door that's didn't fully close properly. Scott's team was on it right away. We never had to negotiate with them or reach out multiple times to get anything fixed. Lastly, as a renter I appreciated receiving my deposit back (minus cleaning fees, which were very fair). After a previous (and horrible) experience with another property manager, this was so refreshing.

This company is very unprofessional. They strung you along and take weeks to get back to you…read more Thank God my contract was canceled. Do not use this company!

I am very impressed with Will's quick response! I can reach him any time and he's always happy to…read morehelp with anything. He listed my house on Monday and the house was rented on Wednesday. Can't ask for anything better than that. I will continue to use this company for as long as I have my house. Thanks Will!

I've had a great experience with Keyrenters managing my rental property on Stanley Avenue. I…read moreespecially want to highlight Lizette, who has been incredibly helpful throughout the process. She's responsive, professional, and truly went the extra mile to get my house rented quickly. It's clear that she cares about both the property owner and the tenants, which gave me peace of mind. I highly recommend Keyrenters--and Lizette in particular--to anyone looking for a reliable and efficient property management company. Yvonne.

the worst company I have experienced so far! GO WITH ANYONE ELSE. Communication is almost non…read moreexistent until you complain about random maintenance showing up unexpectedly in your backyard with no prior notice. Unexpected work for months that was never discussed prior to moving in and then blamed the landlord and workers for not even letting us know the work had been finished over a month prior yet we were not allowed to use our premises (confirmed myself with the construction company who said Keyrenters was aware) Upon moving out, they also will keep money for repairs and promise to give receipts (CA law) and then they ghost and block you right after you move. Myself and other tenants have moved strictly because of this company and how awful they are with privacy, communication and unlawfully keeping your money without any proof or receipts (AB2801). Notice how their good reviews only come from landlords because they do not give a shit about tenants AT ALL.

We did a application for a home at RNB rentals was told we were 2nd in line for the home and would…read morehave a answer by the end of the week if the applicants before us got the home or not after waiting all week on Friday March 13th we were told the house has been rented out and is off market we were asked if there were any other homes we were interested in we told them no unfortunately there's nothing else on their website we were interested in and asked for a refund on our applications no problems there they did agree to give us back our $200 dollars now fast forward to Monday March 16th only 3 days after after we were told the house has Been rented Out we see the home back on the market we hurry apply again for the home and reach out to RNB asking if we can possibly get our spot back as next in line for the home we were told had been rented out we called left a message they didn't answer they listened to our voicemail and emailed us back saying sorry no they go by 1st come 1st serve basis which i totally understand but in a case like this you would think since we were next in line for this home they would have called us and said hey the applicants before you didn't end up working out and will be putting the house back on the market but nope no phone call no email we just happened to see it back on the market now we went from next in line to 3rd in line I feel like this is super unfair because we only took our application off of the home because RNB told us it was RENTED and off Market hopefully they make it right

I used RNB to manage rental properties for nearly 5 years. They are great property managers. Their…read morecommunication is good, and the accounting system and app folio software they use are top notch. Their flat rate management fees are very fair. I have experienced other property management companies that charge between 8 and 10 percent of monthly rent; RNB's fees amount to much less than that in most cases around our local area. The only downside I found with RNB is related to the way the California law requires them to process applications when finding a tenant. RNB does things by the book, which is generally a good thing. However when it comes time to choose a tenant, the information you receive as a landlord is very limited in order to avoid any chance of perceived or actual discrimination. Separate applicants cannot be compared to each other, they must be evaluated individually in the order that they were received. In my case, this led to the placement of a problem tenant that did significant damage to a property. I have since learned to make my own Zillow ads, meet applicants in person, and use a third party screening company in order to choose tenants. I still use RNB when it comes time to sign a lease with a new tenant, as their lease is solid and covers all aspects of the ever changing laws. All that said, if I didn't have the time, energy, or experience to be dealing with rental properties, I would definitely use RNB!

I'm so blessed to have found my Roseville apartment under Bryan properties. I've rented elsewhere…read moreand this location and new manager (I had a taste of the old one before they got replaced) are the best. They're super responsive to any maintenance or service request I submit. They're cooperative and professional. And they're friendly to boot! One of the things I like the most, is that the location I'm in is super quiet. Tucked away behind the fairgrounds, and far enough away from the main activity that I never hear a thing--except birds, country chickens in the distance, and the breeze through the trees. Not to mention--the neighbors are all great, and it's centrally located in a super quaint neighborhood that surrounds it. Until I get back into a house of my own, I'm staying put :)

Meshelle Fatooh has become a super manager. She was 'new' but now she knows what to do, and when…read more Our apartments are perfect . All appliances are new; nothing leaks, fans spin, lightbulbs are bright. Our sidewalks are clean, the laundry room sparkles, hand rails are newly painted, and all our security gates open and lock ( thank you Mark!) so our outside doors and cars are safe!!! We've never had an apartment break-in in the 16+ years I've been here!! We have security doors on each apartment. You can lock up your bicycle in our very large bike cage. And cameras view the entire 2+ acres of this property to keep us safe. This "small family" business has grown with the times, and we are a phenomenal experience. And gosh, it's springtime in this garden. The, gorgeous red, and yellow, roses are blooming. So are the red, pink and white azalea. Camillas too! We have wild strawberries carpeting under the gardenias! They smell like Hawaii!!! Shall I go on??? Orange trumpet flowers bloom around the bike cage. Bougainvillea are just opening. The birds are building their nests in the pink and red crepe myrtle trees and hummingbirds are everywhere!! The only problem is....we have few vacancies as no one wants to leave. We may have one now, so if you're looking for a great place to call home call Meshelle at Bryan properties. You can thank me later!! ! I live here, I'm gonna die here, and I'd love to be your neighbor!!!

KCM has been a great experience for our family doing all management needed for our property/center…read morein Sacramento California. Thank you KCM The Kent Family

Very professional. Always available. Always receptive to issues and/or problems. Very quick to…read morerespond to issues and/or problems that arise. Helpful with problem solving issues and/or problems. Very easy to work with and with positive attitude.

This company is much more strict in their screening practices for people of color. They blame…read moreeverything on the property owners. Tenants and clients in Sacramento County have reported several recurring issues with Stone Creek Property Management. The primary complaints center on unresponsive management, delayed or neglected maintenance, unclear fees and security deposit disputes, and poor safety or security within managed apartment communities. Major grievances against the company include: Neglected Maintenance & Repairs: Renters have frequently reported that maintenance requests (like fixing A/C, resolving mold issues, or addressing plumbing leaks) are severely delayed or completely ignored, sometimes resulting in unsanitary living conditions. Poor Communication & Unprofessional Staff: Customers cite difficulties in reaching leasing staff or regional managers, unreturned phone calls, and dismissive attitudes when attempting to resolve account or housing issues. Security & Safety Concerns: Residents in certain managed communities have complained about lack of proper gate maintenance, broken doors, and management's failure to address safety issues such as on-site crime, unauthorized individuals, and package theft. Billing & Deposit Disputes: Complaints frequently detail unexpected or hidden charges, high utility bills from unmetered units, and difficulty getting security deposits returned after moving out.

I made an appointment yesterday to take a look at a property…read more Response times were prompt, communication was clear, I went into the showing expecting full transparency and respect. I was stunned. The showing agent was unprofessional, disrespectful, and lacked interpersonal skills. I had questions, as Zillow doesn't normally give you the story up front and it's a gamble whether the information is accurate. I've been a renter for going on 6 years now. Any question I had was met with disgust or rather judgement that I had to ask it. Whether it was double checking the deposit, or double checking the pet restrictions, the response was clear reiteration that it was a problem for her. Overall just disrespectful, distasteful, and a poor representation of a business. I'm concerned this is past bad customer service. I came into the appointment with my sister and law- we are young, in our 20's- it leads me to wonder if we would've been treated with more respect had she been working with people over the age of 30, 40, even 50. It felt like ageism and discrimination. I don't care for a response from the owner, as I've read that it becomes an argument. This is for those interested in working with the property management.

Never called me back after I submitted an online request. Maybe too busy or just not interested?…read moreBut I would have liked to know...

Bless McCrary and the staff at Advent Properties were very responsive and easy to work with…read more Having had managed my own properties years ago, it is such a relief to have all the details and issues handled by such a competent group of professionals. I would highly recommend Bless and Advent Properties.